SUMMARY

• Over 7 years of diversified experience as a Quality Assurance Engineer with emphasis on QA Methodologies and QA testing of various Application Systems using both Automated and Manual testing techniques for Web applications and Client/Server applications.
• Conducting and involving in the Requirements walkthrough meetings and clarifications, with different groups.
• Highly proficient in creating and implementing test plans and test cases based on user requirements and functional specifications.
• Good Knowledge of the Telecom Operations Support Systems(OSS) Domain.
• Experience in Unemployment Insurance, Banking, Telecom and Healthcare domains.
• Having 2+ Years of experience with Telecom Industry
• Specialized in testing Java and .NET both Automation testing and Manual testing for various business applications.
• Experience with web services testing using SOAP UI/WSDL/XPATH and also experience in working with Web Services, WCF, SOAP, WSDL, and REST.
• Experience in using TOAD for querying Oracle databases.
• Experience with QA Methodology and QA Validations to ensure the Quality Assurance Control.
• Translate Business requirements into test cases and test data specifications and hands on experience in writing test plans, test cases, developing and maintaining test scripts.
• Hands on experience with Mercury’s test suite - Quick Test Professional, Quality Center and Test Director.
• Having good experience in Tracking bugs and creating reports using defect tracking tools like Test Director, Quality Center, Bug Tracker, Pivotal Tracker and Team Foundation Server (TFS).
• Extensive experience in Testing of applications using Black box and White box testing.
• Experienced in Database Testing using SQL joins and queries on RDBMS databases like SQL Server and Oracle
• Provided Efforts, Estimate and coordinated the test schedule using Agile testing methodology in UAT phase
• Responsible for developing strategic testing plans to achieve performance quality by coordinating with the project manager
• Conducting and involving in the Requirements walkthrough meetings and clarifications, with different groups.
• Experience working on multiple Projects at the same time with multi-site & multi-cultural teams.
• Demonstrates strong analytical skills and problem solving abilities.
• Demonstrates quick and effective learning.
• Ability to meet and deliver in tight deadlines.
• Exhibiting willingness to work hard and solve problems by applying acquired skills.

TECHNICAL SKILLS

Testing Tools: Test Director, Quality Center, Win Runner, QTP, Bug Tracker.net, MKS, Bugzilla, TFS Web Driver, TestNG, Selenium IDE, Eclipse

Languages: TSL, SQL, PL/SQL, C#, C, C++, JAVA, Cobol, Visual FoxPro, Apex

GUI: Visual Basic, Web Based Applications

Database: SQL Server, MS Access, Oracle, DB2

Internet: HTML, XML, PERL, J2EE, Java Script, VBScript, ASP, Ajax, SOA, SOAP, Web Services, WCF, WPF, IIS, Apache, Web Sphere, Web Logic, IE, Firefox, Chrome, Safari, Fire Bug, Fire Path, XPath.

Source Control: Team Foundation Server (TFS) 2008

Operating Systems: Windows98/NT/2000/2003/XP/Vista, Solaris

PROFESSIONAL EXPERIENCE

Confidential, Camp Hill, PA

Sr. QA Analyst

Responsibilities:

• As a Manual Tester Wrote Test Cases and Test Scenarios based on the Test Plan.
• Hands on experience in Software Development Life Cycle using Agile, Scrum, Waterfall methodologies
• Having good experience with web services testing using SOAP UI tool and WSDL files.
• Attended review meetings and walkthroughs to discuss the status of the project.
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the SQL database.
• Created Test Plans and Test Cases using excel sheet and uploaded the file into JIRA tool.
• Performed various forms of testing including Smoke Testing, Integration Testing, System Testing, Regression testing, configuration testing.
• Administer, log and maintain defects in JIRA tool.
• Performed Positive and Negative testing for the web application.
• Tracked and Maintained Use Case Documents, Requirement Documents and Change Request Documents using SharePoint tool.
• Involved in creating test cases for X222 transactions (837 p) and validating the EDI files.
• Worked with the EDI team to validate the input and the translated files based on the mapping guide
• Prepared and Participated in writing test conditions and test cases for User Acceptance Testing.
• Identify and resolve project related issues, escalating to Management when necessary.
• Maintaining high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.

Environment: Java, SOAP UI, SQL server, HTML, Windows XP/Vista/Win7, JIRA, Share Point, Selenium, Web Driver,Fire Path, Fire Bug, Xpath, Eclipse and Selenium IDE.

Confidential

Sr. QA Analyst

Responsibilities:

• Strong experience in Software Development Life Cycle using Agile, Scrum, Waterfall methodologies.
• Prepared test conditions, test cases and testing the functionality of Appointments, Payments, Update Claimant Information, Authentication, Form 1099G and Certifications.
• Tested IVR functionality for Appointments, Payments, Update Claimant Information, Authentication, Form 1099G, Certifications modules.
• Authoring Test Cases and Test Procedures based on the Test Plan and Use Case Documents.
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the SQL database.
• Created Test scripts and Test Cases using Quality Center.
• Performing various forms of testing including regression, integration, system, Interface and configuration testing.
• Involving in the Execution of Test cases for the Verification of flow of e-Apply Application, Reports, Interfaces and IVR.
• Testing XML files and Flat files that are processed through interface and application.
• Facilitating and participating in User Acceptance Testing.
• Administer, log and maintain defects in defect tracking system.
• Involving in testing web services.
• Tracking and reporting bugs using Quality Center Manually.
• Participated in User acceptance Testing.
• Improving testing efficiency by preparing and executing batch tests.

Environment: NET, C#,.Net Framework 3.5, WPF, WCF, XML, TFS, SharePoint 2007, DB2, SQL-Server 2008, Windows XP/Vista and Oracle.

Confidential

QA Analyst

Responsibilities:

• Strong experience in Software Development Life Cycle using Agile, Scrum, Waterfall methodologies.
• Analyzed various requirements documents and Use Cases to prepare the detailed Test Plan.
• Wrote Test Cases and Test Procedures based on the Requirements, Use cases and Test plan.
• Attended review meetings and walkthroughs to discuss the status of the project.
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the SQL database.
• Created Test Plans and Test Cases using Quality Center.
• Good knowledge on QTP IDE(Object Identification, Object repository, Step Generator, Data Table, Checkpoints, Recovery Scenarios etc..)
• Good Exposure in VB Script Fundamentals.
• Good Knowledge in Test Object model, Recording Tests.
• Performed various forms of testing including performance, regression, integration, system, Interface and configuration testing with both positive and negative tests.
• Good knowledge on Parameterization, Check Points, Library Files, Regular expression etc.
• Ability to create and execute Tests using QTP tool and did Manual Testing
• Facilitated and participated in User Acceptance Testing.
• Administer, log and maintain defects in defect tracking system.
• Working experience in testing Data Migration and Integration with external applications.
• Tracked and reported bugs using Quality Center.
• Improving testing efficiency by preparing and executing batch tests.
• Experience in Security, User profiles and role hierarchy testing.
• Participated in design sessions and provide feedback on requirements and design specifications.
• Maintaining high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.

Environment: QTP, QC 9.2, .NET 3.5, VB.NET, ASP.NET, SOAP UI, SQL server, HTML, Windows XP/Vista/Win7.

Confidential, NC

QA Tester

Responsibilities:

• Developed and implemented test plans and test cases for their website (black box and white box testing).
• Involved in developing policies and procedures to ensure website release integrity.
• Involved in analysis of Functional requirements of the website.
• Developed automated test scripts for functionality specification to ensure bug free performance.
• Tested web-based and/or client-server applications.
• Responsible for Manual Testing, Regression, Unit, Build and integration testing.
• Responsible for GUI testing for the website, suggesting improvements to performance of website in terms of web-page loading, image optimization etc.
• Prepared reports for project status meetings as necessary.
• Used SQL to query the DB and created/modified SQL scripts to validate backend data.
• Involved in validation of Customer Record Uploading, Usage Records uploading, Billing End-to-End run and Export customer record using Amdocs Ensemble.
• Executed and documented Unit Testing, Regression Testing, Integration Testing, System Testing and User Acceptance Testing.
• Interacted with the Business Users for user acceptance testing.
• Utilized Quality Center for communication with the production persons, developers and team members.
• Coded error handlers as work-around for smooth execution of test scripts to avoid unexpected aborting of test set.
• Modularized test cases and created data driven tests.
• Generated detailed bug reports and test metrics (pass-fail report, comparison chart).
• Strong experience in Software Development Life Cycle using Agile, Scrum, Waterfall methodologies.

Environment: Java, JavaScript, XML, XSLT, Quality Center 9.2, Oracle, SQL, Windows 2000, BugZilla.

Confidential, KS

System Tester

Responsibilities:

• Involved in preparing Test Plan as per Business Specifications.
• Involved in deployment of various phases of web order entry application for Resellers.
• Performed Functional, Acceptance, System, Integration, Usability, and Regression testing etc. during different stages of the application development.
• Involved mainly testing the applications, comparing and verifying the requirements and writing test cases as well.
• Worked with users and developers in building up the applications.
• Responsible to test each new version of application for Regression testing.
• Logged bugs in the Quality Center tracking tool.
• Responsible to test and verify in back end database tables (with SQL Queries) for each order that was placed by Web (GUI) with packages, components and price plans.
• Responsible in generating test reports for each new release in QC, which keeps track of all the open and closed bugs.
• Performed Cross browser testing.
• Involved in installations of Builds/ Releases in Test environment completely.

Environment: QC, HTML, VB Script, UNIX, MS Windows NT, Manual Testing, MS Office Suite.

Confidential, LA

Manual Test Engineer

Responsibilities:

• Responsible for developing test plans and test cases for GUI and functionality testing of the website and cross browser compatibility.
• Conducted sanity testing of the application based on user requirements.
• Involved in developing detailed test plan, test cases and test scripts using Quality Center for Functional, Security and Regression Testing.
• Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
• Performed quality assurance reviews on all System Development Life Cycle.
• Responsible for creating and filing bugs.
• Coordinated meetings with the Development teams for appropriate handling of the bugs and their timely resolution.
• Experience working with QC to create, manage and execute test sets.
• Participated in bug review meetings on behalf of the QA team.

Environment: VB script, XML, SQL, Windows 2000, Quality Center.