CAREER SUMMARY:

• Over 11 years of experience in Quality Assurance Life Cycle (QALC) from requirement analysis to User acceptance Testing and good knowledge of Software Development Life Cycle (SDLC) implementing Waterfall, Agile Scrum methodologies.
• Extensive experience with Software Quality Assurance Testing on GUI based Client - Server & Web Based applications Using Manual and Automated Testing procedures.
• Experience in managing a team of offshore and onshore - based vendor QA teams
• Tested Web based applications in Agile / Scrum and Waterfall methodologies
• Worked as a Test Lead for projects in Business Scenario Testing (End to End Testing of a project)
• Involve in Business Requirements review with Users/Clients and do the Estimate the testing effort and Risks & Mitigation plans
• Experience in developing VB scripts for Functional and Regression Testing of applications with varied data and also developing QTP scripts using descriptive programming
• Experience in Testing web services using SOAP UI and REST API
• Experience in using Microsoft Test Manager, Microsoft Visual Studio and TFS
• Extensively worked with Mainframe technologies on MVS, OS/390 and Z/OS systems. WFA/c & RACF applications
• Experience in Selenium IDE, Selenium Web Driver for Open source web testing
• Experience in design & develop of the Automation frame works, Data setup, Reports
• Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
• Extensive experience in developing/writing software Test Plans, Test Cases, Test scripts based on User Requirements, Specifications and System Requirements documents.
• Extensive experience in Analysis and Defect Tracking QA tools using HP Quality Center, Test Director, Bugzilla, IBM Clear Quest, JIRA and Report generation.
• Experienced in Block Box, White Box, Business Scenario Testing / End to End Testing, Smoke, Regression, Functional, Front End and Back End Testing.
• Experience in designing End to End Test Cases/Test Scripts/Test Conditions for the verifying validating Web based applications, end to end testing of all systems.
• Experience in Oracle database in using SQL queries for back end testing.
• Experience in Load, Stress and Performance testing on LINUX servers
• Experience in leading and managing teams. Handled multiple roles - Test Lead, Test Analyst, Data lead, ST Tester, Advisory SME
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment.
• Excellent Verbal and communication skills with the ability to successfully work with all levels of IT professionals and Clients / end users.

TECHNICAL SKILLS:

Testing Tools: UFT 12.x / QTP 11.x, Selenium 2.x, Selenium Web driver, IR Author, Win Runner 8.x, ETL Testing, SSIS

Reporting Tools: HP Quality Center 11.0, JIRA, Clear Quest, Bugzilla

Operating Systems: Windows 95/98/XP/7, UNIX

Scripting: VB Script, JavaScript, SQL

Mainframes: WFA/c, RACF

Microsoft Visual Studio, Microsoft Test Manager: MTM, Team Foundation Server - TFS, Word, Excel, PowerPoint, Outlook

Browsers: IE11, Chrome, Firefox, Safari

AOTS, Business Direct, E: Maintenance, GIOM, USRP, EFMS, IVR, CBUS, Clear Quest, Remedy Tool, TDR, PRISM, Bug Track Tool and Test Module Framework, MS Visual Source Safe, CVS, SOAP UI, SQL Developer, SQL Server

Domain Knowledge: Insurance, Financial, Logistics, Telecom / Communications, Business Scenario Testing (ETE Testing), IVR flow, DTV Cable, Smart Cards

Testings Performed: Automation, Manual, Business Scenario Testing, End to End Testing, Black Box Testing, Backend Testing, Functional, User Acceptance, Regression Testing, LoadStress & Performance Testing, Database Testing, Portability Testing

PROFESSIONAL EXPERIENCE:

Confidential, PA

Responsibilities:

• Leading a test team and deliver the project modules with high quality to our customer in the Preservations
• Development of test activities estimates, resource plans and timelines for projects
• Managing test case writing, execution, planning, tracking, change control, defect closure aspects of the project.
• Experience testing integrated ERP applications - Sales order processing, Order fulfillment, Inventory management, Shipping, Customer data, Price and rebate management, Electronic Data Interchange (EDI), Financial, Third party fulfillment application
• Testing experience with complex ERP, CRM, MDM and e-Commerce applications
• Testing Property and Causality Insurance with products Hazard Claim Scope validation for Order creation, scope validation by Vendor and Billing
• Testing Hazard Repair product based on the Clients requests and billing insurance
• Developed test scripts in Microsoft Test Management for Module level, Business Rules and Workflows
• Developed and maintained automated regression test cases in Unified Functional Test using VB script
• Created automation scripts for the Order Creation and Order Fulfillment for Preservation
• Run the automation scripts for the Smoke Test after each new build deployments
• Test the Property Hazard Scope Claims and Repairs based on the Insurance and Billing details
• Create test cases in Microsoft Team Foundation Server for Module tier, Service tier, DB tier and UI elements
• Analyze the User stories in TFS and convert them to technical test cases, Create and Track Defects in TFS and update the changes as required
• Generate the Test Results and Defect Reports thru Microsoft Visual Studio and send them to Client management
• Testing Preservation Order Creation module with various types of order creation (Manual, BULK, Seasonal/Recurring)
• Testing Order Creation business rules include Product Exclusion rules, selection rules and Service Level Agreement rules
• Testing application business rules using IR Author / IR Verify tool and create test suites
• Testing Seasonal & Recurring order process for various Clients and Investors of Confidential
• Writing complex SQL queries to check the data stored in back end and check the error logs for failed processes
• Tested oracle Triggers and Stored Procedures to generate various reports and tasks
• Tested web services thru SOAP UI and REST API verify the results XMLs
• Creating the defects in Microsoft Test Management Tool and track all the stages till closure
• Used Microsoft Visual Studio to generate the Defect Reports and Test Case Results module level
• Involved in requirement discussions with Business Users, Business Analysts, Developers and Management
• Presenting weekly system Demos to Business Users on the working functionalities
• Complete risk and impact assessment for requests and ensure quality and a timely delivery of all projects
• Report projects daily status, includes test case completion status, test scenario reviews status, project execution status and any major issues/blockers required attention

Environment: VB.Net, VB C#, SOAP Web services, RCP Client, Oracle, HP UFT 12.02, MTM, IR Author / IR Verify, SOAP UI, Selenium IDE, Web driver, SQL Server, MS Excel, Chrome, IE11

Confidential, TN

Responsibilities:

• Identified the test cases to be automated and performed data driven testing and GUI Check Points using QTP and enhanced the overall functionality of the application.
• Involved in the project team, which focused on testing and dealing with process, tools and best practices.
• Maintained a comprehensive test automation framework in UFT which was built to increase efficiency and productivity.
• Involved in test data gathering for the test scripts, based on the Transactions and Test Conditions documents.
• Development of test activities estimates, resource plans and timelines for projects
• Involved in Create Test Suite in Quality Center and execute them from QC.
• Involved in Creating Reusable methods for test automation using Selenium Web driver.
• Developed Automation Scripts for Regression using Selenium Web Driver, ANT and Java.
• Tested Web services using Soap UI Pro for Rest services.
• Development of automation framework in Java and wrote various Java methods to handle repetitive selenium webdriver actions
• Developed the automated test scripts to build Automation Regression Suite, Smoke and Sanity tests.
• Reviewed the automated test scripts and helped the team members in improving the automated test scripts development.
• Design and develop data driven framework using UFT.
• Created Business and Utility functions using VB Script in framework implementation
• Agile Methodology Implementation and strong involvement in Regression Analysis.
• Involving in On-line Conferences on updating the status and Automation Approach to the clients.
• Developed functions to connect DB and execute SQL Queries.
• Involved in querying using SQL and updating records and validate database records as expected.
• Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts.
• Nightly Build Test scheduler runs for Regression Suites and delivery of reports.
• Collected daily status from offshore and updated the status to the test leads and QA Managers onsite.
• Helped the team member in gaining the domain expertise for the Cargo load in Confidential airlines management and load ulds and dangerous goods modules.
• Reported found issues and tracked them in the Quality Center.
• Complete risk and impact assessment for requests and ensure quality and a timely delivery of all projects
• Provide updates to the Client Manager and project manager on daily and weekly process.
• Attend daily scrum meetings and provide updates to the entire team every day.
• Utilize available recourses for program/project and work together to produce required deliverables.

Environment: JAVA, J2EE, SOAP Web services, RCP Client, JPA/hibernate, Oracle, HP UFT / QTP, HP QC, Selenium IDE, Web driver, SQL Developer, MS Excel

Confidential, TN

Responsibilities:

• Responsible for leading a test team in delivering the project with high quality to our customer.
• Work experience in offshore - onshore model.
• Design and develop the QTP test automation frame work for Java based Mach application.
• Created Automation Framework for AirOps Mach application testing in Quick Test Professional / Quality Center environment.
• Created and executed automation scripts in UFT / Quick Test Professional.
• Reviewed existing documentation on the testing application and communicate issues with other teams (development, networking, management etc.).
• Testing Discrepancy mappings manually and checking the validation of the ULDs in Mainframes WFA/c.
• Doing the updates in Mainframes and checking back in front end application DCC.
• Created automation scripts using QTP and user-defined functions and executed them daily.
• Created and executed the smoke tests in the pre-production and "go live" environment.
• Reported found issues and tracked them in the HP Quality Center.
• Provided reports on automation coverage, issues and prospects.
• Coordinated automation efforts of automation engineers.
• Coordinated the overall execution of the test plan with group and business representatives.
• Responsible for managing test execution, planning, tracking, change control, defect closure aspects of the project.
• Responsible for effective communication between the test team and the BPEs (User).
• Provide day to day direction to the test team and regular test status to the manager.
• Report projects daily status, includes test case completion status, test scenario reviews status, project execution status and any major issues/blockers required attention.
• Escalate the project delays / issues with deliverables Confidential the right time and proper support was got from PMs to resolve issues.
• Adhere to the process of closing the QC defects as soon as defects retested successfully and educate team to follow the process by proving screen shots and steps.
• Utilize available recourses for program/project and work together to produce required deliverables.

Environment: JAVA, J2EE, SOAP Webservices, RCP Client, JPA/hibernate, Oracle, HP UFT / QTP, HP QC, Selenium IDE, Webdriver, SQL Developer, MS Excel

Confidential, NJ

Responsibilities:

• Responsible for leading a test team in delivering the project with high quality to our customer in the Flowthrough & Service Assurance area.
• Development of test activities estimates, resource plans and timelines for projects
• Complete risk and impact assessment for requests and ensure quality and a timely delivery of all projects
• Responsible for managing test execution, planning, tracking, change control, defect closure aspects of the project.
• Developed test scripts to automate process of testing in Selenium WebDriver
• Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language
• Testing AOTS ticket mappings manually and checking the validation of the fields in Mainframes WFA/c
• Doing the updates in Mainframe WFA/c and checking back in front end application AOTS, EM
• Responsible for effective communication between the test team and the BPEs (User).
• Provide day to day direction to the test team and regular test status to the manager.
• Translate user business requirements into end to end test cases and testing that culminate in client acceptance of the results.
• Utilize in-depth knowledge of functional and Technical experience in Service Assurance area and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.
• Handle Service Assurance & Flowthrough projects as Team lead and as a Test Analyst in execution of projects
• Estimate the Service Assurance projects flow, risks, application dependencies and time dependencies
• Being a Tech lead guide the team on projects E2E flow and explain the business scenarios in details to write test scenarios
• Report projects daily status, includes test case completion status, test scenario reviews status, project execution status and any major issues/blockers required attention
• Participate in assigned projects business scenarios reviews and data discussions and make sure team understand the E2E flows before testing the project
• Deliver the E2E test scenarios for projects with less number of reviews with users/clients ( Confidential & Confidential )
• Deliver all test scenarios in the way client required with all the detailed steps and results to be verified
• Escalate the project delays / issues with deliverables Confidential the right time and proper support was got from PMs to resolve issues.
• Adhere to the process of closing the QC defects as soon as defects retested successfully and educate team to follow the process by proving screen shots and steps
• Utilize available recourses for program/project and work together to produce required deliverables

Environment: JAVA, J2EE, SOAP Web services, RCP Client, JPA/hibernate, Oracle, Manual Testing, HP UFT / QTP, HP QC, Selenium IDE, Webdriver, SQL Developer, MS Excel

Confidential

Responsibilities:

• Inspect business requirements, review system requirement documents
• Requirements study and Understanding the Application in various views
• Reviewing test cases written by team members, develop test cases and Execution of test cases
• Perform Peer review and External review of test case documents
• Perform functional, regression test and load testing
• System Admin skills: Install builds and packages on the test servers
• Troubleshoot errors, platform issues and performance issues
• Doing the audit checks for SIT & UAT environments and Deliver the builds/patches to UAT with all required information
• Upload the documents in shared drive and update the build version xls sheet regularly
• Create MR reports test case metrics reports for use by managers
• Provide training and support to new team members

Environment: JAVA, J2EE, Sun Solaris 2.8 and Red Hat Linux, Windows XP, HP QC, Selenium IDE, SQL Developer, MS Excel

Confidential

Responsibilities:

• Interaction with the client to understand about the test requirements.
• Taking knowledge transfer about the DTV application from the client side.
• Execution of the test cases and updating of the results in QC.
• Coordinating with Lab support team for the environment set up and for testing.
• Reporting of the defects using the tool QC.
• Preparation of the knowledge transfer documents for the new comers of the project.
• Prepared presentation on one module of the project and presented to the team.

Environment: DTV, Setup BOX, JAVA, J2EE, LINUX, Manual Testing Setup boxes, DTVs, HP QC

Confidential

Responsibilities:

• Requirements study and Understanding the Application in various views
• Reviewing test cases written by team members, Writing test cases and Execution of test cases
• Installing and configuring new builds on Linux servers
• Verification of upload process in Linux server logs
• Modifying XML scripts and executing through TMF
• Involved in Functional, Backend, Load and Server side testing
• Analyzing the Test Results and Defect reporting through Bug Track Tool

Environment: Windows2k, Linux, XML, JavaScript, J2EE, Test Module Framework, MQC 8.2, Windows /LINUX platform, Oracle 8.