PROFESSIONAL SUMMARY:

• Self - motivated, highly analytical IT Professional with 7 years of experience in Software Quality Assurance Engineering
• Expert in QA Testing, Test Planning and Execution, Team Management and Business Analysis
• Proven Leadership skills by and building strong team of 12 members and testing complex Claims/Pricing/COB area for NCPDP D.0 implementation for EDI transactions B1/B2/E1 within 6-8 months.
• Backed by strong credentials including ITIL Foundation and ISTQB, and cross technology skills in testing Informatica/Tibco/Mainframe/Oracle/Windows/back end/Java/Database applications
• Result oriented person to find solutions to Integration challenges from legacy pricing system to New Oracle RPM product by co-coordinating with different teams/vendors.
• Demonstrated commitment to excellence by taking the complete ownership and driving all QA activities from initial test estimations of project till the post go live activities including all areas of testing ( functional/ performance/ automation/Test Data/Test Env/Release config Management) and CRs for Oracle RPM implementation
• Experience in Retail- Merchandising/Ecom and healthcare domains with expertise in Pricing and Claims area of these domains
• Successfully lead the Testing with external 30 vendors for implementation of NCPDP D.0 for EDI transactions B1/B2/E1
• Full System development lifecycle experience including initial test estimations, designing/ developing/implementing test plans, test cases and test processes in Waterfall and Agile models
• Experience in all functional phases of Testing- Component testing, System testing, SIT, UAT, testing.
• Deep understanding of Software Development Life Cycle and Testing Methodologies from project definition to post-deployment documentation.
• Expertise in analyzing business requirements, designing and developing strategic Test Plans, Test Cases, Test Scenarios, Test Reports for both Manual and Automated tests
• Experience working with test tools like Mercury Interactive (Quick Test Professional (QTP) 11.0, Quality Center, HP ALM, JIRA.
• Worked in diversified profiles with teams based in multiple geographies working in onsite offshore model and driving multiple projects at same time.
• Maintain good relationship with the clients while successfully managing the schedule and scope of the project.

TECHNICAL SKILLS:

Quality Assurance: HPQC 9.0, 10.0, 11.0 (HP Quality Center), QTP (HP QuickTest Professional), JIRA

Scheduling Tools: Mainframe, CONTROL-M

OTHERS: Microsoft WORD, EXCEL, POWERPOINT, Microsoft Visio, Microsoft

SharePoint, Agile model: Operating Systems:

Windows, Linux/Unix: Database &Related

Technologies/tools: SQL Server, SSIS, IBM DB2, Oracle, Exadata, Informatica Power Center, ETL, Qpasa, Oracle Retail - RPM and RMS, Performics, ATG. Google DFP, Firebug

Cloud: Micro strategy Reports

Web Application: ASP .NET, JAVA, Google shopping Express, Gift Registry

PROFESSIONAL EXPERIENCE:

Confidential, Milpitas, CA

QA Lead

Responsibilities:

• Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes.
• Leveraged QA experience of 6 years to transition software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
• With good database testing background and expertise of backend merchandising Pricing system from RPM could help in POC for TVS project from Ecom side and guide team in initial estimations
• Implemented live dashboard for defects/test cases for whole Project team to track daily testing progress
• Lead the QA team based on onsite offshore model for E2E Testing for Google shopping Express project, Monetization 2015 and Gift Registry Projects
• Co-ordination among different teams at onsite- Google, Bizlink, Performics, Project team, ATG, Endeca, Richrelavance, Gift Registry, Business team
• Delivered projects in 2 and 3 weeks sprint based on Agile scrum methodology:
• Involving in daily scrum meetings and JAD comprising Sprint planning meeting and Retrospection meetings
• Strong ad-hoc testing and reporting role, prepare quality reports, plans, schedules, scenarios, and traceability matrixes as requested by key decision makers to evaluate progress towards business requirements.
• Hands on- Google DFP for creation of ads, order, line items, creative, placements and monitoring the ads reports
• Interacted with developers on daily basis for requirement analysis and requirement gathering, design review, testing, bug review and documentation for application developed in agile process with frequent changing requirements and features set.
• Proactively came up with innovative methods to improve software quality, test coverage efficiency and regression coverage.
• Actively responded to the business issues which were escalated to QA in situations where the business users were not familiar with the new application.
• Verifying Bug reports and updating/posting the bugs in bug tracker Atlassian JIRA™ the Professional Issue Tracker.
• Participated in Sprint Planning meetings and estimated the stories accurately with proper understanding of the application.
• Participated in Demo meetings for demonstrating the project after each sprint and also after the entire project is completed where Business Team, Marketing Team, Product Owners and entire IT team was involved.
• Involved in release planning meeting before the release and prepared the documents for the team to follow the testing during production.
• Involved in cross browser compatibility testing of application and back end database Testing

Confidential, Milwaukee, WI

QA Lead/Onsite Co-ordinator

Responsibilities:

• Worked as QA lead/Onsite Coordinator/SME from Legacy systems of Pricing management system to downstream testing POS/Ecom/EDW/RF/Signing systems
• Lead the Legacy QA Team of 15 members for all part of testing from functional testing, automation, performance, and test data creation to test environment and release management. Also managed the complete QA for Legacy Pricing area being part of QCoE
• Saved time of team by resolving data issues and functional issues at first hand with clear understanding of existing Legacy Pricing system and not reaching BA/Dev Team for all questions/clarifications
• Motivated and mentored the team through all phases of project and several CRs/Design changes that came through in challenging environment with different vendors involved in one project
• Performed and Lead data validations during Prod go live activities for Informatica and Tibco processes since it involved back end validations which business users were not aware
• With thorough knowledge of Legacy Pricing system resolved issues of performance, test data and environment teams and keep the team moving forward to meet the deliverables and timelines
• Successfully driven the QA efforts for E2E Testing from system of record of Promotions and clearances being Oracle RPM to several downstream systems - POS/Ecom/EDW/RF/Signing which involved integration and co-ordination with numerous applications and teams to ensure price of product do not break till the end.
• Worked with Test env team to create Test environment similar to production for Java/Tibco/Mainframe processes to capture defects ahead in Test environment.
• Created and executed Test plans and test cases to uncover, identify and document software problems and their causes
• Worked with Business/BA/Oracle/Legacy/Production support teams to understand the nuances of system since it involved lot many integrations and it being high risk application ( which was being built to be system of record for Pricing for all product at stores) and making sure right scenarios are selected for testing
• Co-ordination among different teams at onsite- Oracle team, Legacy Dev team, production support, downstream system teams- POS/Ecom/EDW/RF/Signing systems, Project team.
• Delivered thorough QA Testing reports that determined product Quality and release readiness on daily and weekly basis
• Actively supported UAT for Testing different kind of promotion and clearances from UI and back end process as how data flows from one application and database to other
• Involved in Design change and CR sessions with Oracle/Dev/Business/TA/Integration teams which involved high amount of risk/challenges since the changes were being planned/designed on system of record of Pricing for Kohls
• Received appreciation and from customer and Wipro Management team for outstanding contributions to the Project

Confidential, Milwaukee, W I

QA Lead

Responsibilities:

• Became part of QCoE - And was key member in QCoE as part of transition for Merchandising area
• Took transition of many merchandising areas and handed over knowledge to offshore team including Item application/Replenishment system/Pricing application
• Preparation of understanding documents for further team members to join
• After transition was over- Took responsibility as QA Lead for ongoing Pricing Exadata Migration project and Promotion Pricing project for increasing data flow from Java/Tibco and mainframe processes
• For testing complex promotion data flow and keeping PM and stakeholders to be updated on progress made- Created google dashboard for each step taken by QA team which was updated on daily basis and was added to DSR
• Documentation done for step by step actions with all minute details for promotion data flow because of data and env challenges that team was facing on daily basis after getting inputs from Dev and production support teams
• Lead the QA team of 9 members for two different projects going in parallel which involved lot of Onsite & offshore QA Team co-ordination
• Worked with production support team to understand complex pricing system and processes since no one in QA had worked on it earlier. This involved various technologies from Tibco/ Java/Mainframe/Informatica and Oracle
• Worked with Test env team for allocation and maintenance of QA env for two pricing projects going in parallel.
• Worked on these projects from initial QA estimations to production Go Live support
• Responsible for planning, Scheduling, Test execution dates for Informal & Formal Integration Test execution and validation of all scripts.
• Facilitating daily testing stand up meetings with the management to discuss the testing reports.
• Responsible for developing the Test plan, Test summary report and Project Validation overview document.
• Hands on - IBM Db2/ PL SQL developer/Qpasa to test data flow for Java/Mainframe/Tibco processes

Confidential, Minneapolis, MN

QA Lead/SME

Responsibilities:

• First time lead the team from offshore of 12 members for D.0 implementation for EDI transactions B1/B2/E1
• Involved in Test case selection/allocation to the offshore team on daily basis.
• Geared up the team and brought the team up and running with the complex claims area of the pharmacy.
• Went through NCPDP D.0 guide and understood the changes coming with D.0 apart from the requirements provided by BA. Worked on ECL/Taxonomy/NDC/ICD-10/EDI 837
• Transferred the knowledge on claims and Pricing area to the team- By keeping various KT and walkthrough sessions.
• With existing NCPDP 5.1 knowledge worked as key team member with BA/TA/Business users to understand NCPDP D.0 changes and provided valuable inputs as how it will be implemented in existing pharmacy system in requirement gathering and design phase of project.
• Sending daily status to client and joining daily calls with client for the status on D.0 Testing.
• Highlighted the major defects impacting test cases in DSR so was able to bring Test execution- pass percentage from 40% to 80% in one week.
• Travelled Onsite for same project and lead same from onsite during system and Integration Testing for which client was pretty excited and
• Created and executed Test plans and test cases to uncover, identify and document software problems and their causes.
• Also successfully lead the team during D.0 with external processors with complete confidence from customer to own it single handedly from onsite.
• Communicated with outside vendors directly for Testing- and certified the product with 30 external processors successfully.
• Analyzing requirements from starting phase of the project and provided BAs important and crucial review comments which saved lot of cost then finding it later.
• Received and appreciation from Client and Program Manager for outstanding contributions to the project and Leading the team well with first time experience.
• Tested all the segments including claim/Pricing/COB segments for B1/B2/E1 claims- request/response
• Support UAT - Worked with business users and helped them in doing D.0 UAT Testing
• Triaging and leading daily UAT defect call with Business/Dev/Project team to have UAT issues to be addressed at the earliest

Confidential, Minneapolis, MN

Sr. Test Engineer

Responsibilities:

• Became part of System Integration team of more than 60 members after testing various components like HQ Admin, Drug File, Claims Processing and PPA individually
• Active team member, understood Project Lifecycle and SDLC
• Involved in End to End testing of system involving different modules of project till POS and getting response back from POS to Pharmacy application
• Reviewing and updating of test cases as per the latest change requests
• Involved in executing manual test cases from QC and tested all the major functional areas
• Unearthing good quality defects in release and involved in Regression testing
• Analysis of production and UAT defects and finding the impacted test cases
• Later on joined Automation team - Written good VB scripts single handedly for system testing end to end test cases in QTP.
• Worked on execution of automation test cases and on Integration of QC and QTP i.e. loading and execution of automation test cases from QC.

Confidential, Minneapolis, MN

Test Engineer

Responsibilities:

• Tested this component at back end and from UI also
• Only team member involved for testing of Tax/ECL/Taxonomy component and written good quality back end test cases for Tax component and loaded all manual test cases in QC
• Involved in test case execution and logging defects for same.
• Core team member of HQ PPA component - Communicated with BA and development team to get clear with the complex requirements of pricing/Claims for single and compound products.
• Directly interacted with the client on daily basis for getting requirements clear on Pricing/Claim/COB segments
• Played critical role in Claims area for B1 and B2 transactions and Pricing calculation for different scenarios.
• Raised change requests for this component which were approved by the client
• Logged more than 100 defects and grabbed completely the complex requirements related to claims and pricing in short duration.
• Received from Wipro Management team for outstanding contribution to the project and logging critical defects for Pricing and Claim area.

Confidential

Test Engineer

Responsibilities:

• Started working as Functional Tester- as a fresher for Drug File project
• Started with writing of database test cases and got comfortable with it in short duration
• Written good quality functional and database test cases and got appreciated from client BA
• Worked on other component HQ Admin-Tested this component as it developed from console application to complete UI
• Written good quality back end, functional, UI and database test cases
• Written complex SQL queries required for database test cases
• Logged more than 300 functional, database and UI defects.
• Involved in test case execution for all back end, functional, database and UI test cases.
• Interacted with development team and BA to efficiently write and execute back end and database test cases.
• Later on as component got stable was involved in regression test execution also
• Co-coordinated and leaded the team while CIT test case execution.
• Got appreciation from Onsite and Offshore QA Manager for being up to speed in such short time and finding crucial defects for release