PROFESSIONAL SUMMARY:

• Over 6 years of experience as a QA analyst with focus on Banking, Ecommerce and Retail Domains.
• Extensive knowledge of Software Development Life Cycle (SDLC) methodologies including Waterfall and Agile.
• Experience in testing the Web based and Mobile based applications
• Expert in documenting Test Plans and Test Cases, identification of test Scenarios and Test Data, Setting up of test environment across various projects.
• Proficient in using both Manual and Automated testing tools such as HP Quality center and HP QTP.
• Experience with all levels of testing including Smoke Testing, Functional Testing, Integrated System testing, Regression testing, and User Acceptance testing
• Experience in performing testing for various integrated business process which include Banking transactions, Remote Check deposits, Teller transactions, ATM transactions, POS applications, Inventory management, Payment processing, etc.
• Excellent knowledge of VB Script and Descriptive Programming for developing test script and Functional libraries using QTP.
• Experience in creating Test Automation frameworks like Data driven, Keyword and hybrid frameworks across projects.
• Experience with Soap UI tool for functional, Data Driven and Load testing for Web services.
• Strong knowledge in managing customer interaction using cisco UCCE.
• Experienced in Voice Interactive Response (IVR) system testing, Managed, developed and coordinated production of IVR systems.
• Experience in testing the various interfaces for validating business transactions using web services using Soap UI.
• Experience of UNIX Server with respect to operating system and commands.
• Strong understanding of relational database and build SQL queries to validate data
• Involvement in Data Migration and data conversion testing.
• Good understanding of defect and change management process.
• Extensive use of Defect tracking tool HP Quality Center, JIRA, IBM Rational Clear Quest, etc.
• Experience in signing of report in detailed testing metrics.
• Interaction with Project cross functional teams, mentoring the team members.
• Experience in supporting project management activities, generating Defect and test status reports.
• Organized, detail - oriented, and have the ability to work well in a time sensitive environment
• Excellent team member with problem-solving and trouble-shooting skills and have the ability to adapt to new environments and technologies.

TECHNICAL SKILLS:

Operating System: Windows, Vista, Unix, Linux, Mac OS, iOS, Android

Database: Oracle, My SQL, MS Access

Language: SQL, HTML, XML, VBScript, PL SQL

Browser: IE, Firefox, Chrome, Safari, Opera

Testing tool: HP QTP/ UFT, HP ALM, Soap UI

Defect tools: HP Quality Center/ ALM, Jira, Bugzilla

PROFESSIONAL EXPERIENCE

Sr. Test Engineer

Confidential

Responsibilities:

• Good understanding of QA methodology and Software Development Life Cycle (SDLC) Agile, and Scrum.
• Verified that the software under test meets the defined requirements by executing test cases using automation Test Tool.
• Developed Test Plan using the Business Requirement Document and Functional Specification Document (FSD).
• Attended daily SCRUM meetings to discuss testing status, critical defects, potential solutions, etc.
• Great expertise in testing web services via SOAP, using the open source testing tool SoapUI
• Tested functionality and performance of web services.
• Created and maintained test cases and test scripts.
• Understanding the business requirement and prepared test cases and business components using BPT framework.
• Used HP UFT to develop and maintain reusable Test scripts and worked with Expert view Environment using Parameterization, Checkpoint, Regular Expression, Object Model, Virtual Objects, and Recovery Scenarios etc.
• Implemented BPT framework using UFT tool.
• Used BPT to enable Subject Matter Experts to create business process tests using reusable business components.
• Performed BPT testing using HP/ ALM.
• Involved in preparing Test Data for various scenarios.
• Exported and Imported test data between Quality Center and MS Excel/Word.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
• Developed manual test cases for Regression Testing and BTP testing based on the requirement documents.
• Identified test cases to automate. Automate those test cases using UFT (Unified Functional Testing), C# (Microsoft Visual Studio) and Java (Eclipse IDE).
• Proficient in web services standards and paradigms such as SOAP, WSDL, Web Methods and XML
• Created Requirement Traceability Matrix and also updated the Requirement traceability matrix timely with the changes in HP Quality Center.
• Coordinated with developers and product managers for product improvement with timely suggestions and helped resolving technical issues
• Performed web services testing with SOAP/XML messages (e.g. validating messages meet schema specifications)
• Proficient in working with UNIX shell scripts using putty Environment.
• Responsible for designing Test Cases, Requirement Mapping to Tests, Executing Tests Manually, Defect Logging and Defect Reporting.
• Performed Web Services functional testing with SoapUI, analyzed WSDL and prepared web service XML requests.

Environment: HP UFT (Unified Functional Test), HP ALM 12.20, Oracle SQL Developer/ PL SQL, Soap UI, HTML, Eclipse IDE, Microsoft Visual Dynamics, SAP Powerdesigner, Putty, Requisitepro, Clearcase, Jira, Bamboo, Nexus, Geronimo

QA/UAT Tester

Confidential, San Antonio, TX

Responsibilities:

• Worked in Waterfall SDLC methodology for project implementation.
• Involved in entire QALife Cycle, which includes Designing, Developing and Execution of the entire QAProcess and documentation of Test Plans, Test Cases, Test Scenarios and Test Scripts.
• Reviewed Business Requirement Document (BRD), Functional Specification Document (FSD) and Design Document Specifications (DDS).
• Wrote test conditions in Quality Center based on Requirements incorporated in IBM DOORS.
• Assist Project manager (PM) and BA (Business Analyst).
• Involved directly in root cause analysis.
• Conducted quality assurance testing on IVR programs by setting up test plans and cases to assist in reviewing program changes per client requests in a timely manner.
• Reviewed high level test scenarios with UAT team to gain for feedback from User need perspective.
• Worked with UAT teams to review agreed upon deliverables per the Master SLA’s.
• Assign daily tasks to team and coordinated daily workloads to ensure all work is completed with client needs.
• Assist in assigning and removing media numbers on programs for interactive agent number management.
• Managed entire quality assurance process in Quality Center including maintaining test cases, test execution, and defect tracking and Traceability Matrix preparation.
• Performed both manual and automation testing of the web application.
• Liaison between the Developer and the user to interpret the requirements, define critical path and conduct User Acceptance Testing (UAT).
• Performed Functional, Integration, End-To-End, Usability, Regression testing, Compatibility, and Security testing of the web application.
• Validated business transactions like ACH and LOS.
• Performed Data Driven Tests using QTP as well as used reusable actions and external actions in QTP to avoid the repeatability.
• Writing Test Scripts using QTP for automation of Regression testing and verifying the web applications expected behavior at different stages by inserting various Checkpoints.
• Worked with synchronization points and database checkpoints in testing the web application with QTP.
• Extensively involved in web services using SOAP UI using API’S during the interface testing.
• Performed Back-end testing by writing SQL queries.
• Participated in User Acceptance Test (UAT), documention procedures and guiding the users in verifying various transactions on the system.
• Good knowledge in customer interaction based on almost any contact attributes UCCE.
• Responsible in providing regular test reports to the management.
• Provided visibility and management control into the quality process by providing clear and concise test reports, timely and accurate escalation of problems after each test run.
• Coordinated and managed offshore teams and communicated with developers in Defects reporting and tracking them to closure.

Environment: QTP 11.52, HP ALM 12, Microsoft Visual Studio 2012, Java, JSP, EJB, Toad, ASP.NET, Mainframes, Microsoft SQL Server 2012.

Quality Analyst

Confidential, Seattle, WA

Responsibilities:

• Worked in Agile Scrum methodology as software development life cycle.
• Analyzed User Requirement Documents, Functional Specification Documents and User stories for a better understanding and to design test strategy and process.
• Analyzed test plan, which were written, based on various project related documents.
• Drafted and executed test strategies, test plan and test cases based on functional specifications.
• Generated test scenarios and test cases based on functionality and interface to be tested depending on the requirement document.
• Used HP Quality center to create test cases.
• Performed initial smoke testing to determine if the product was stable enough to withstand a major testing effort.
• Performed Functional, Integration, System and User Acceptance Testing.
• Performed and coordinated System testing, Regression testing of various builds during integration and Performance testing.
• Involved in creating an automation framework using QTP Data Driven and Keyword driven methodologies.
• Used Soap UI for testing the Web Services for SOAP format/ schema and data validation
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users and fixed errors via regression testing.

Environment: TOAD, Java/J2EE, HTML, Windows XP/7, Oracle, MS-Office, UNIX, HP Quality Center, SOAP UI, QTP

QA Analyst

Confidential, Atlanta, GA

Responsibilities:

• Worked in Waterfall SDLC methodology for project implementation.
• Worked closely with the loan officers (SMEs) to obtain a detailed knowledge of the loan life cycle process, risk analysis etc.
• Interacted constantly between legal and marketing departments with the PM regarding various compliances which need to be in place before anything can be finalized.
• Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Interfaced with the development team utilizing ASP, JavaScript and Visual Basic and reviewed detailed user-interface prototypes and performed usability testing.
• Executed all the Test Cases in the Test Environment and maintained them and documenting the test queries and result for future references.
• Developed test cases, prepared test data sets, performed system integration testing defined by business rules and executed through ETL.
• Manually verified the validity of the failed test cases. Performed Positive, Negative and Black box testing on the application.
• Involved in batch testing using Autosys.
• Validate data mapping, selection criteria, aggregations, sorting, lookups, transformations, data loads.
• Process and validate data loads from flat files and DB tables
• Perform ETL validations like duplicate, count, incremental and data comparison between source and target.
• Run and validate ETL jobs or workflows in Informatica.
• Verify that data is transformed correctly according to various business requirements and rules.
• Make sure that all projected data is loaded into the data warehouse without any data loss and truncation
• Make sure that ETL application appropriately rejects, replaces with default values and reports invalid data.
• Make sure that data is loaded in data warehouse within prescribed and expected time frames to confirm improved performance and scalability
• Run and validate Cognos reports.
• Created Traceability Metrics for requirements coverage.
• Monitoring the defect tracking process, trouble shooting and generating customized graphs and reports. Reported Bugs to the development team using HP-QC.

Environment: Rational Suite (Rose, Requisite Pro), Windows XP, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel.

QA Analyst

Confidential, Cherry Hill, NJ

Responsibilities:

• Performed manual testing throughout the software testing lifecycle using Agile (SCRUM) methodology.
• Attended scrum meetings with team members and discussed on the project progress
• Interacted with BusinessAnalyst to better understand the requirements and resolve any ambiguities.
• Created Test Plans and Test cases after reviewing the User Stories, Use Cases, DFD's, Data Models, Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Tested mobile and web based application on different platforms such as iOS and Android.
• Performed end-to-end mobile testing process, start from creating test cases of the application, performing user acceptance and finally device testing stage.
• Testing on mobile operating systems Android & iOS devices, handsets as sanity, feature and regression testing.
• Used JIRA to log defects and performed retesting until it fixed.
• Extensively worked on handling the application response for Positive and Negative sets of data.
• Conducted Smoke, System, integration, Regression, Performance, security testing and Usability test.
• Performed regression testing for new features like Account alerts.
• Performed Functional testing manually.
• Categorized bugs based on the severity and interacted with developers to resolve in timely manner.

Environment: MS Office, JAVA, TOAD, Windows XP, IE, Firefox, Oracle 10g, JIRA, Mac iOS/OS, Android, IE, Mozilla Firefox, Safari, Chrome.

QA Analyst

Confidential, New York, NY

Responsibilities:

• Actively participated in BR, SR, design and test plan review calls.
• Prepared test plans, test cases with help of BR, SR, and design requirements and created RTM.
• Upload test cases in Quality center and test plan in Prism tool for client reference as a part of process.
• Developed test script using automation tool like Zap-fix, Mobile Labs and Perfecto Mobile for regression testing.
• Used hybrid framework during creation of test scripts.
• Writes and executes test plans and test scripts.
• Write and execute test cases/scripts manually for various projects.
• Had done testing on handheld devices.
• Troubleshoot and debug production issues.
• Documenting testing processes for future use by other QAs.
• Manage time effectively between multiple projects.
• Execute both test cases for manual and test script for automation testing in different platforms like iOS, windows and android devices.
• Involved in installation of application and capture logs for error during execution using different tools like iTunes, iPhone configure utility and SDK, adb commands for different OS.
• Involved in POC for automation tool suggested by client.
• Raised defects in QC during execution and tracking them until it get closed.
• Involved in effort estimation for each project and resource estimation for release.
• Helped team to resolve any kind of issues during execution.
• Involved with team in data creation request report.
• Prepare defect logs and report same to client and management.
• Prepared and reported daily execution status report for different projects to management
• Helped team in trouble shooting any technical issues, and preparation of test documentation.
• Set up daily status and weekly status call with offshore and onshore team.
• Certified the entire projects for release on completion of testing and informed everyone.
• Prepared time sheet for team and reported to PMO for invoice in the end of month.
• Tasks creation for team member in Spectrum (TechM Reporting Tool)
• Helped manager in IT UP process audit after every release.
• Was part of Waterfall and Agile model testing depending upon the project requirement.

Environment & Tools: iOS (IPads), Android, Windows 8, QTP, Zap-fiX, Mobile Labs, PL/SQL, ALM QC 11.0, Prism, ITrack, Clear Quest, WEDAT

QA Analyst

Confidential, Pittsburgh, PA

Responsibilities:

• Formulating detailed Test Plan, Test Cases after analyzing business rationale and software requirement artifacts.
• Provide technical leadership, support and mentoring to functional experts.
• Participated in QA project planning and strategy process.
• Help in setting up testing environment.
• Reviewed Business Requirement, System Architecture Documents and used case Diagram to write detailed test cases.
• Presided over the Performance Test Plan walkthrough to discuss the approach and confirm with stakeholders that all requirements were covered by the testing effort
• Entered the defects on JIRA and assigned it to a Development Team Lead.
• Prepared the Line of Estimate document for the RTGS -- Outgoing Payments Module.
• Created test scenarios for the Outgoing Payment module as per the Business Requirements and the
• Technical specification documents.
• Tested in the Integration environment prior to the QA environment.
• Pulled data from a combination of Oracle and Access databases, processed the data, and wrote it out to Excel and Outlook using Microsoft objects.
• Conducted Discussions and meetings with designers to understand the application and the overall functionality of the system.
• Used SQL Server 2005 and Query Analyzer import and export data, store it in tables, manipulate it via views, and use stored procedures on a daily basis.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.

Environment: VBScript, Java, HTML, SOAP UI, JavaScript, SQL Server, Oracle, Excel.