OBJECTIVE

• To obtain a challenging position as a Software Quality Assurance Analyst and add value to a fast paced technology company, by utilizing my proven Technical, Interpersonal, Analytical and Documentation skills, abilities and my diversified experience in software quality assurance, to ensure the company’s sustained growth and continued success.

SUMMARY

• Over 5 years of progressive working experience in Software QA and Testing with diverse projects, clients and industry.
• Experience in both Manual and Automated testing.
• Proficiency in HP/Mercury tools (Quick Test Pro, Quality Center (ALM 11), Win Runner, and Load Runner).
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Expert in retrieving database information writing SQL Queries in Oracle and transforming data to information as needed.
• Analyzed test results to ensure existing functionality and recommend corrective action where necessary. Participated in UAT and wrote Test Cases for UAT.
• Implemented Sanity Testing, Smoke Testing, White Box testing, Black Box Testing, GUI Testing, Functionality Testing, Performance Testing, Positive and Negative Testing, Security Testing, Stress Testing, Integration Testing, System Testing, Volume Testing, Load Testing, User Acceptance Testing (UAT) and Regression Testing of Web Based Applications and Client - Server Applications.
• Experience on REST, SOAP, SOAPUI.
• Good skills for problem solving and Bug Tracking using QTP.
• Thorough knowledge of the SDLC (Agile & Waterfall, Traditional) models and methodologies
• Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Maintained the Requirements Traceability Matrix (RTM), Test Matrix and also performed Gap Analysis.
• Analyzed Enhancement requests and Modification requests.
• Experienced in Rational Unified Process (RUP) and software development process using Rational Clear Case and Rational Rose.
• Professional expertise in MS Office and MS Project.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.

TECHNICAL SKILLS

Operating Systems: Windows 98/2000/XP/7/8, Windows NT/2000, UNIX

Application: Pega BPM, Agent Desktop, MSP, ACF2

Database: Oracle, DB2, MS-SQL Server, MS Access

Office Tools: MS-Office/Visio/Project/SharePoint/XML

Test Management: ALM 11, Rational Clear Quest, QTP, Win Runner, Load Runner

Web Technologies: HTML, XML, MS-FrontPage and Dreamweaver

Data Analysis & Conditioning: UCAPP, CMS/VLS Bankone Supersession, Fortracs

PROFESSIONAL EXPERIENCE

Confidential

UAT Analyst

Responsibilities:

• The applications like UCAPP, CMS/VLS Bankone Supersession, Fortracs, etc. were used in order to trigger some letter by conditioning in different fields and different screens .The result of this conditioning were successful XML file generation and Letter will be created at print vendor (Lenderlive) based on the XML values.
• Assisted testing with ER114 project with MSP validation.
• Involved in coordinating the Automation team to analyze the manual scripts, provide the estimation.
• Delivered the Daily Execution/Status Report, Weekly Status Report and Monthly Status Report to keep the track of the project on a regular basis and analyze the Quality of the project and provide the suggestions on the improvement of it.
• Delivered various test matrix documentslike UAT defect analysis report, root cause analysis, Project test effectiveness, Production defect analysis report, and defect acceptance reportas a part of test deliverables.
• Assisted in production Support whenever needed.
• Prepared test data for different business scenarios for Line Of Business
• Communicated to Line of Business team, QA team and UAT Manager about issues, concerns and risks.
• Coordinate with offshore and follow up on the issues or road blocks faced by the team with status calls and updates.
• Provide Test Status Reports and Conduct status call and updates with the Project team
• Wrote and executed test casesin ALM and logged defects and reporting defects.
• Effectively coordinated with the development team and Line of Business team for closing a defect
• Creates test strategies for application release
• Prepared Test Scenarios by creating Mock data based on the different test cases.

Environment: Quality Center (ALM 11),TOAD, Microsoft Office, Windows, SOAP UI, TOAD, UCAPP, CMS/VLS Bankone Supersession, Fortracs.

Confidential

UAT Analyst

Responsibilities:

• Analyzed the Requirementsfrom client and developed Test cases based on functional requirements, general requirements provided through BRD, HLD and LLD.
• Prepared Test Plans and Test Approachfor eachRequirement after analysis and review withBAs.
• Created test requirements and test casesusing standard template.Reviewedtest cases in excel with tech lead, BA and UAT resources and obtainsign offbefore execution.
• Imported test cases to QC.Executed test casesin QC and logged defects.
• Effectively coordinated with the development team for closing a defect.
• Perform defect Tracking and reporting with strong emphasis onroot-cause analysisto determine where and why defects are being introduced in the development process.
• Assign work to offshore and follow up on the issues or road blocks faced by the team.
• Conduct status call with offshore and coordinate among team members.
• Conducted KT (knowledge transfer) session and training to off-shore.
• Communicated to delivery team and QA Manager about issues, concerns and risks.
• Prepared Test Scenarios by creating Mock data based on the different test cases.
• Performed functional testing with the requirements provided by the Business.
• PerformedUI/Web testingfor the IRIS application which included the E2E testing, Regression Testing, System Integration Testing.
• Assisted in UATTesting or Production Support whenever needed.
• Verified the web services for its functionality, reliability, scalability using SOAPUI web services test automation tool.
• Conducted Smoke Testing of different Applications using SOAPUI.
• Delivered various test matrix documentslike UAT defect analysis report, root cause analysis, Project test effectiveness, Prod defect analysis report, and defect acceptance reportas a part of test deliverables.
• Performed SOA / Web Service testing using SoapUI.
• Created Data for XML Requests in SoapUI.
• Extensivelydocumented test artifactsso as to keep testing history and to avoid miss understanding and confusion.
• Tested each web services using SOAP messages
• Involved in coordinating the Automation team to analyze the manual scripts, provide the estimation, build the automation scripts and execute them using AXE and QTP tools.
• Delivered the Daily Execution/Status Report, Weekly Status Report and Monthly Status Report to keep the track of the project on a regular basis and analyze the Quality of the project and provide the suggestions on the improvement of it.

Environment: Control Panel (BoA in-house tool for UI), Quality Center (ALM 11),TOAD, JIRA, AXE, QTP, Microsoft Office, Windows, SOAP UI.

Confidential

QA/UAT Analyst

Responsibilities:

• Prepare detail test plans and test scripts for different scenarios by analyzing functional documents, wireframes, visual design documents, content metrics and use cases to cover the user acceptance criteria.
• Performed User Acceptance Testing along with some functional scenarios to give the final sign off on the behalf of business/stakeholders.
• Responsible for writing and execution of positive, negative and functional test cases to cover overall quality assurance using HP Quality Center (QC) for each release.
• Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing, exploring testing and Regression testing on various releases of ecommerce website.
• Planning and execution of backend testing. Designed simple to complex SQL queries for Aqua data Studio to retrieve data for database testing
• Tracking test case results, analysis problems, log defects, defect tracking in QC.
• Regular interaction with core developers to assure that all the defects is addressed in time.
• Performed initial manual testing of the application as part of smoke testing
• Performed API testing to validate the error message coming from backend.
• Executed test scripts and tracking test case results, analysis problems, log defects, defect tracking in QC.
• Mapped test plan back to functional requirements for ensuring all the requirements are been included in the test cases.
• Working with business stakeholders and assists in Quality Assurance by participating in system testing, integration testing, and regression and smoke testing.
• Coordinate technical activities; provide guidance and direction to team of engineers to ensure project completion.
• Work on tools like Quality centre (QC), QTP, DB2, WINSCP, IBM Core metrics, Aqua Data Studio, Version One, Endeca, Accelerator, Sterling commerce etc.
• Used WINSCP to validate the logs so that application is meeting PCI compliances.
• Performed core metrics testing using IBM core metrics tool.
• Performed SOA / Web Service testing using SoapUI.
• Created Data for XML Requests in SoapUI.
• Conducted Smoke Testing of different Applications using SOAPUI.
• Used Version One tool to organize and manage agile activities.
• Participated in all the meetings related to Sprint planning, daily stand up meetings, retro, poker planning, story review meetings and discussed the issues arising out of test execution.
• Developed QTP scripts using Vbscript and executed through QTP and updated results in QC.

Environment: Aqua Data Studio, QC, Windows, MS Office, Manual Testing, QTP for automation, SOAP UI.

Confidential

QA Analyst

Responsibilities:

• Participated in the management of testing project with the help of Quick Test Pro.
• Developed and executed test cases, test scenarios and followed-up defects using QC.
• Involved in preparing test plans and test cases based on system and business requirements given by Ferguson.
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using Quick Test Pro.
• SQL queries are used for backend testing on the UNIX platform.
• Tested the interface between database and the application.
• Developed Base-line scripts for performing Regression Testing on future releases of the application.
• Developed test scripts for Data Driven tests. Executed the test scripts and analyzed the results.
• Verified the application’s functionality on different Configurations with QTP.
• Participated in requirement walkthroughs and creation of test plan.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Involved in both Manual and Automated testing.
• Tested the application using SOAPUI.
• Performed User Acceptance Testing (UAT) manually.
• Performed Sanity Testing and Smoke Testing.
• Interfacing with developers to resolve the technical issues.
• Enhanced test scripts using various utilities provided in Quick Test Pro like check points, Data driver wizard for testing multiple data input.

Environment: QTP, Windows, Oracle/UNIX, QC, IIS Server, Citrix, SOAP UI.

Confidential

QA Tester

Responsibilities:

• Participated in developing Test Plans, Test Cases for System Testing.
• Worked on POS recent technologies, registers are virtual computers, sometimes using touch screens. They will connect to a server, often referred to as a "store controller" or a "central control unit." Printers and monitors are also found on the network. Additionally, remote servers will connect to store networks and monitor sales and other store data.
• Performed manual testing considering both positive and negative scenarios.
• Conducted Regression testing, identified software errors and interacted with developers to resolve technical issues.
• Defining and performing the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
• Provide management with metrics, reports, and schedules as necessary and participated in the design walkthroughs and meeting.
• Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
• Used Quality Center to track and report bugs and defects and was also responsible for communicating the status to everyone involved.
• Performed Back End Testing for data validation to ensure the accuracy of data.

Environment: Manual Testing, MS SQL Server, Windows, HTML, MS Word, MS Excel, Quality Center.

Confidential

QA Analyst

Responsibilities:

• Participated in setting up test environment and creating test data.
• Documented changes and implemented procedures for these changes as discussed in Change Request meetings.
• Wrote SQL queries to check for data validation.
• Created and executed SQL statements manually to perform Backend Testing that ensured data consistency on the Front-end.
• Involved in conducting Functionality, Negative/Positive, and Security testing.
• Performed extensive Regression Testing.
• Identified requirement changes and accordingly prioritized and edited test cases.
• Created and maintained Test and Traceability Matrices.
• Detected and tracked the bugs with the help of Quality Center and reported them to the developers to fix it.
• Coordinated with developers on bug fixes and defect status updates on a regular basis.
• Participated in complete testing of the application before going live.
• Participated in various meetings to discuss Enhancement and Modification Requests.
• Facilitated meetings with the business and the development team to discuss all major issues faced by the testing team.

Environment: MS SQL Server, QC, Windows, MS Office, Manual Testing.