PROFESSIONAL SUMMARY:

• Over 7+ years of extensive experience in the areas of Software Testing and Software Quality Assurance.
• Hands on Experience in testing BPM Applications.(PEGA 6.3, PEGA 7.1)
• Expert knowledge on IBM BPM 7.5.5 and 8.5.5
• Expert knowledge on complete life cycle of Software Development Life Cycle (SDLC), which includes Planning, Analysis, Design, Development, Testing, Integration and Support.
• Highly Proficient in different types of testing like Functional and Regression Testing, System Testing, Integration Testing, User Acceptance Testing, Performance Testing, Smoke & Sanity Testing, Exploratory Testing.
• Hands on experience in analyzing the high level requirements, developing User Stories, Test Plans, writing Test cases, creating RTM, building test data using Excel & SQL queries, testing & documenting issues and collaborating with development teams to resolve issues using tools like TFS, JIRA, Quality Center .
• Proven track record of developing highly effective, data - driven and keyword-driven automated test scripts using C#, VBScript, QTP, Load Runner, Win Runner, Fit tools.
• Expert level hands on experience in using Mercury Quality Center and Visual Studio Test suite.
• Commanding expertise in data analysis, understanding of relational databases (SQLServer, Oracle) and writing complex SQL queries to generate the data needed for testing and analyzing the test results.
• Possesses expert knowledge on testing of Visual Basic, Java, J2EE, Web services using automated tools such as Win Runner, Load Runner, Test Director, Quality center, and Quick Test Professional.
• Strong knowledge in Analyzing Problem Severity, Defect tracking system, Defects reporting system.
• Excellent analytical, problem-solving and documentation skills. Proficient in using MSOffice products (Word, Excel, Visio, MS Access). Experienced in planning, scheduling and coordinating tasks.
• Quick learner, self-starter and easily adaptable to any work conditions. Highly self-motivated and constant explorer of learning opportunities, new tools, methods that add value to the customer.
• Excellent track record of successful completion under tight deadlines. Effectively manages stress and delivers best performance under any conditions.
• Expertise in both Manual and Automated Testing with Black Box, Gray Box, White Box Testing.
• Highly proficient in SQA methodologies for Waterfall, RUP, Agile.
• Possesses excellent written, communication and interpersonal skills. Worked in big and small teams with very little supervision. Very hardworking and highly collaborative Team player.

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/NT/2000/XP/Vista, Linux, Sun Solaris, IBM Mainframe

Testing Tools: Quality Center, JIRA, TFS, Win Runner, QTP, Load Runner, and Test Director.

Test Strategies: Manual Testing, Functional Testing, Integration, System, Regression Testing, User Acceptance, Smoke, Black Box, Web Testing, White Box, Load Testing.

Databases: SQL Server, Oracle, DB2, DTS Jobs, SSRS, SSIS

Web, DB, App Servers: IIS 5.0/6.0, Apache/Tomcat, WebLogic, WebSphere, SQL Server 7/2000/2005/2008

Other Tools: Visual Studio 2008, TFS, Visio, Eclipse, Selenium, WebServices, MSOffice 2007.

Methodologies: SDLC, CMMI, Scrum, Fit, ISO, Waterfall, RUP, UML, TDD.

PROFESSIONAL EXPERIENCE:

Confidential, MN

Sr Quality Analyst

Responsibilities:

• Responsible for Leading and Managing the Testing effort.
• Responsible for Test strategy, Test planning and Test effort estimation.
• Defined Test Approach and followed best practices for testing.
• Followed Agile development methodology.
• Scheduled meetings with Business to gather the Test Scenarios and develop test cases.
• Executed test scripts for a Variety of projects including SOL,CSW,SCC, TLMS UI ( including Stop code UI, Exception UI, 1099B UI, Purchase UI ), Deconversions, Plan product Enhancements (Market order/Limit Order), Transfer statements and Tax lot rules ( Includes Sales, Purchases, Corporate Actions, Transfer and Consolidations)
• Maintained the Test Documents in SharePoint.
• Created RTM and mapped the stories to the Test cases.
• Used Quality Center 10.0 as the test tool.
• Developed complete automated test suite with QTP 10.0 for regression testing.
• Used Site Minder to test the web Applications via pulse. Coordinated with the Site Minder team for the User ids etc.
• Extensively worked on Pega Workflows, Activities, Assignments, Screenflows, Portals, Connectors and Reports.
• Involved in Functional, System Integration, Regression and Performance Testing.
• Created test scenarios for Performance testing and developed the scripts using HP Load runner and executed in HP Performance Center.
• Involved in testing the various Business Process Models, Processes, User Profiles and Roles.
• Involved in the User Acceptance Testing. Worked with the Business Analysts and Customer Representatives to ensure that the requirements have been satisfied.
• Involved in Production Validation testing.
• Conducted daily Defect Triage meetings with the team when testing for SIT and UAT.
• Sent the Daily Score Card when testing in SIT and UAT to communicate the Defect status throughout the team.
• Coordinated with Integration Services Team, Sustain team, Business users etc to get the test data.
• Involved in Web Services and SOAP testing, validating the errors.
• Tested PEGA reports and Cognos reports.
• Extensively worked on XML’s for Feed testing and Web Services testing.
• Involved in Break testing.
• Involved in testing between different interfaces (Pega - Adobe) etc.

Environment: Pega PRPC 6.3, Java, J2EE, SOA, SOAP UI QC, Oracle, QTP, Weblogic, Agile

Confidential, MN

Sr Quality Analyst

Responsibilities:

• Worked extensively on Service Request Center program.
• Involved in planning, execution, coordination of entire testing (QA) life cycle.
• Performed activities related to Test Planning, Test Case Designing, Test Scheduling, Test Estimation, Test Execution, Defect Tracking.
• Followed Agile development methodology.
• Involved in Sprint planning and Scrum meeting throughout the project.
• Acted as a Business Analyst to gather the requirements and document them.
• Created Test cases and Use cases based on the requirements.
• Developed complete automated test suite with QTP 10.0 test scripts, Quality Center 9.2, Excel data files and SQL Server. Utilized automated tests for regression testing, smoke testing the web sites.
• Conducted manual exploration testing to proactively identify the issues and bugs with the web sites.
• Tested the SOA services like service encapsulation, service loose coupling, Service contract etc to Extensions.
• Tested the SOAP, WCF, Web Services using QTP.
• Worked as a liaison between Development Team and the Product Team to identify problem areas and suggest improvements. Also provided quick estimates on the effort needed to complete a test life cycle.
• Proactively researched various tools and technologies to eliminate waste in business work flow and improve ROI. Collaboratively worked with various teams to plan and improve product quality and value.
• Worked with IT team to setup QA environment, Quality Center, QTP and load testing environments.
• Closely worked with development team in developing Unit Tests.
• Documented test information, test data, bug reports, test results in Quality center 9.2.
• Regular Functional and Regression Testing on regular builds. Performed positive and negative testing using structured testing techniques.
• Performed Full Scale testing on the various Process Models, Processes, User Profiles and Roles.
• Involved in the User Acceptance Testing. Worked with the Business Analysts and Customer Representatives to ensure that the client requirements have been satisfied.
• Test Automation using HP LoadRunner. Involved with design, creation and implementation of performance test scripts. Enhanced the scripts through Parameterization, Data Validation, Data Pooling and Checkpoints and Transactions. Executed manual scenarios and goal oriented scenarios for a number of users to measure system performance. Prepared the Load Runner reports and presented to Management and Clients.
• Test and Defect Management using TRAC.
• Performed load testing with Load Runner to test the bottlenecks, identify scalability issues.
• Developed QA process, Test coverage metrics, Code coverage, and Quality metrics to monitor and control the quality of the application. Improved overall Quality by 30% with my recommend solutions.
• Trained and mentored other QA members, developers on Quality assurance and testing tools.

Environment: .Net, WPF, SOA, WCF, Web Services, SQL2008, Test runner, QC, QTP.

Confidential, Indianapolis, IN

Test Analyst

Responsibilities:

• Responsible for testing the Security Access Tracking System.(SATS)
• Tested the Templates for applications to be added in SATS.
• Facilitated the meetings with Business to gather the requirements.
• Coordinated the deployment of Applications in SATS.
• Collected the queries from Access System On boarding (ASO) and developed the test cases.
• Analyzed data/workflows.
• Used XML for feed testing.
• Worked as a liaison between the users and the different teams involved in the application development for testing activities.
• Followed standard QA practices and procedures in testing the application.
• Developed strategies for Test Planning, Test Case Designing, Test Scheduling, Test Estimation, Test Execution, Defect Tracking.
• Lead the QA team in SIT and Business in UAT.

Environment: Java, J2EE, QC, SOA, Agile

Confidential, NC

QA Analyst

Responsibilities:

• Complete ownership and responsibility for the maintenance and improvement of existing product test suites and Monitoring day to day functions of the project w.r.t the testing activities
• Estimate the testing effort by analyzing the requirements of project and obtain management support for the time, resources and budget required to perform the testing
• Review all requirements and specifications documentation for clarity, completeness and testability
• Prepare / update the metrics dashboard at the end of a phase or at the completion of project
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the stakeholders
• Attend the regular status call and discuss the weekly status with the stakeholders
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc
• Defining and implementing the role testing plays within the organizational structure.
• Defining the scope of testing within the context of each release / delivery.
• Deploying and managing the appropriate testing framework to meet the testing mandate
• Analyze, design, and document accurate test plans, traceability matrix, test tracking documentation and deliver well-tested, high quality production applications
• Create and analyze test metrics to identify improvement opportunities for the testing of Lowe’s software solutions
• Coordinate testing activities including the creation and/or use of test scripts and testing environments and execution of scripts
• Provided QA Support (Baseline, Regression and Integration Testing) for daily site enhancements and promotional campaigning
• Provide Testing Status on a daily basis while testing is underway and gather metrics and report to the appropriate audience/level
• Implement solutions to address QA environment and QA test data management strategies
• Create recommendations and best practices of Technical Testing for the application
• Manage day to day tasks of daily validations and provide a GO/NO decision
• Drive defects identified during daily validations to resolution by coordinating with FED’s / Operations team

Confidential

Manual Tester

Responsibilities:

• Involved in writing Test plan and developing Test cases from Business Requirements.
• Involved in developing the automation framework for Win Runner.
• Created GUI Map files, driver & component scripts, compiled modules, check points in TSL with Win Runner.
• Prepared test data for the scripts for regression testing.
• Performed regression testing for each build released using Automation Test Sets.
• Developed Test Metrics on the weekly basis for senior management.
• Performed Functional Testing, User Acceptance Testing, Regression Testing, GUI Testing, Compatibility Testing and System Testing.
• Prepared test data for the scripts for regression testing.
• Performed regression testing for each build released using Automation Test Sets.
• Developed Test Metrics on the weekly basis for senior management.
• Performed Functional Testing, User Acceptance Testing, Regression Testing, GUI Testing, Compatibility Testing and System Testing.
• Extensively used SQL to verify the integrity and consistency of the data in the database.
• Involved in documenting and reporting defects using defect-tracking system.
• Interacted with developers as needed to isolate the main cause of defects.
• Extensively worked on handling the application response for Positive and Negative sets of data using Data Driven Testing.
• Generated User manual for the project & Program specifications for each script.
• Wrote SQL queries to check the database transactions.
• Ensured that the application deployed into production without any problem.
• Environment: Win Runner, Test director, C# .Net, C++, VB.NET, ASP.NET XML, Oracle and Windows NT, Visual Source Safe, HTML, Java Script, Oracle9i, TOAD, Windows XP, UNIX, Linux.