SUMMARY

• Have 8+ years of experience in the IT industry with emphasis in Software development, and Quality Assurance.
• Extensive experience in Telecommunication Business Domain.
• Experience on Property & Casualty Insurance Business domain
• Extensive Experience in DevelopingTest Plan, Test Strategy, Test Scenarios, Traceability Matrixand Test Cases based onBusiness and Application requirements.
• Experience in Iterative, Waterfall and Agile Software Development Methodologies.
• Experience in leading multiple projects simultaneously.
• Expertise in Black Box testing techniques on Client/Server and Web based Applications.
• Involved extensively in white box testing to unleash the errors beyond black box testing.
• Involved extensively in Pair wise Testing to test variables and values in combinations.
• Manual Testing and Automation Testing Experience
• Good at defect - reporting and defect-tracking using the test management tools Quality Center, Application Life Cycle Management (ALM) and Validation Process.
• Experience in QTP Test Automation (HP UFT)
• Experience in Testing the Web services and BUS Services using SOAP UI tool and TIBCO BUS tester tools.
• Strong experience working on Service Assurance, Order Management Systems.
• Experience in testing huge Enterprise Resource System applications like oracle apps erp, salesforce.com, Remedy and Web applications.
• Strong knowledge on oracle E-Business Suite 11i HRMS module.
• Strong SQL and PL/SQL Knowledge.
• Involved in Service Oriented Architecture (SOA) during integration.
• Extensive experience in Onshore/Offshore Development model.
• Experience in testing the TIBCO & Web services using SOAP UI.
• Experience with UNIX and Windows Operating systems.
• Expertise in testing of applications developed using JAVA, J2EE, VB and .NET architectures
• Expertise in testing the Remedy based applications
• Performed Oracle Database testing (SQL, PLSQL procedures and functions).
• Good knowledge of SDLC & STLC process.
• Performed system, Integration, smoke, sanity, adhoc, cross browser, compatibility, GUI, regression testing based on the application needs.
• Experience in testing data warehousing ETL jobs, reports, batch jobs and scheduled jobs using Control-M.
• Knowledge on salesforce.com (SFDC) sales Module.
• Possess excellent communication and organization skills with the ability to adapt to a new environment.
• Motivated self-starter with exceptional interpersonal skills. Good team player with the ability to work in time sensitive environments.

TECHNICAL SKILLS

Test Techniques: Manual Testing, BUS services Testing, Risk Base Testing, Pairwise Testing, Automation Testing

Test Tools: HP Quality Center, HP ALM, SOAP UI, TIBCO BUS Tester, PICT Tool, QTP (HP UFT),Selenium Web driver

Languages: HTML, XML, SQL & PLSQL

Database: Oracle, SQL Server

Operating Systems: Windows and Unix

ERP: Oracle E-Business Suite 11i HRMS, Sales Force Sales Module

Other Tools: TOAD, SQL Developer, PL/SQL Developer, MS-Office, Putty, Win SCP, Caliber RM

PROFESSIONAL EXPERIENCE

Confidential

QA Test Lead

Responsibilities:

• Understanding the System / Business requirements with the help of System Analyst/Systems Engineer review meetings for the Change Requests(CRs)
• Analyze the Application/system impacts with the new CR requirements.
• Analyze,if there is increase in the Load on the system due to the committed System requirements
• Analyze the performance related issues due to the new requirements
• Perform static testing on the requirements.
• Design the HighLevel Test Scenarios and review with the IT stake Holders
• Estimate the Efforts required for the Project.
• Analyze,if Risk based testing can be performed to reduce the efforts .
• Estimate the number of Test resources required to deliver the project.
• Participate in SDP reviews and get the Release calendar.
• Participate in Dev case reviews
• Design the System Test Plan and review with all the IT stake holders and integrated & dependency applications
• Coordinate with offshore regularly and assign the Tasks
• Schedule Daily/Weekly Status meetings with offshore team to discuss the status and issues based on the criticality
• Report the project Test issues to the Program Manager,delivery coordinator and Test coordinator regularly.
• Involved in designing the System/Integration /Regression Test cases with respect to the Application requirements.
• Review the System Test cases with all the IT stake holders as well as Business and incorporate the required changes.
• Maintain the Traceability between the Test cases and requirements
• Working with upstream and interface applications to collect the test data
• Involved in Execution of System/Inter System/Regression Test.
• Design the Test Execution Weekly Target (Milestones) and share with the delivery and program coordinators.
• Execute the system, inter system and Regression test cases using ALM,SOAP UI, TIBCO Bus testing tools and QTP tool.
• Identify the Mitigation plan,if test execution is not in the target.
• Logging the System Test defects and working with Dev team to get the estimated Turn around time
• Provide Daily/Weekly status updates to Program Manager as well as Test Coordinator.
• Involving in the daily defect review meetings to provide the updates on the defects to Program.
• Support the End users during the User Acceptance Test.
• Work with the business users and log the UAT test cases
• Work with Business POC to get the UAT Sign off.
• Design the Test Certificate and cascade to the Stake holders .
• Create the production sanity test plan and get it reviewed .
• Identify the Regression Test cases and automate them using QTP to validate for future releases.
• Provide Test Team decision whether Project can be deployed or not ( Go/No-Go )
• Perform sanity test after deployment in production .
• Complete the Test Closeout activities(Risks,Issues,Lessons Learned,,etc)
• Working with the team in all the Test Phases.
• Participate in SEP Audit reviews.

Continental, IL

Programmer & QA Engineer

Responsibilities:

• Capturing Business process Requirements and managing business rules
• Evaluate business requirements, Create High Leve Design and Low Level Design, develop the test plan and scenarios .
• Utilized Customized requirements tracker.
• Deveop the PL/SQL Procedures
• Enhance the Unix shell scripts if required which will process the monthly preium/claims files.
• Perform Unit Test
• Preparing high level and low level Test scenarios
• Utilized Quality center for designing and execution of the testcases and for defect tracking.
• Building test cases, constructing test-data from test cases and Verification of test results.
• Validating the Test results with the Users (UAT)
• Deployment activities
• Processing Premium and Claims by executing the unix scripts .
• Validating the Errored records(Premium & Claims) and reporting the reasons to clients
• Getting the Mainframe files to Datawarehouse and verfying the reports.
• Execution of automation test Scripts.
• Monitoring and Testing the ETL Jobs using Control M
• Preparation of weekly status report (Claims)based on the business
• Validation of test results and presenting to the clients.
• Manage Production deployment and support.
• Communication with client in all the phases of a project.
• Notifying the Business team with the claims & premiums update after the Monthly ACT & PES closure

Confidential

Test Analyst & Prod Support

Responsibilities:

• Taken the role to support and test the Oracle E Business Suite HRMS OSO Application.
• Resolve prod issues with in the SLA
• Coordinate with onshore to get full information about the issues .
• Working closely with users to track the Prod issues and producing the solution.
• Capturing New Business process Requirements and managing business rules
• Evaluate business requirements, develop the test plan and scenarios and create detail design specifications.
• Preparing high level and low level Test scenarios
• Building test cases, constructing test-data from test cases and Verification of test results.
• Developing the configuration changes for those Business requirements
• Desigining and scheduling the concurrent jobs as per the business needs
• End-End Testing with full knowledge or order flow
• Handling Enhancements and new initiatives.
• Coding, unit testing and System testing.
• Defects logging, tracking and retesting using HP Quality center.
• Involved in the migration plan of Oracle Apps to Salesforce.com
• Trained in salesforce.com sales module
• Involved in testing the salesforce.com sales application.
• Housekeeping activities in the project.