SUMMARY:

• 6 years experience in Information Technology with the emphasis on Quality Assurance, mainly Manual/Functional and Backend/Database testing in Web based and Client Server based applications.
• Experienced in functional testing of various domains like Telecom (wireless), Banking and Insurance.
• Experience in Software Development Life Cycle and implementing it in Business Intelligence environments and E - Commerce Applications.
• Expertise in developing Test Plans, Test strategies and Test Cases.
• Experience in various Testing Methodologies i.e. Waterfall, Iteration and Scrum Agile.
• Experience in performing Smoke, Functional, Integration, System, Regression, Backend, Ad-hoc and User Acceptance Testing.
• Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center.
• Experience in Backend testing with SQL and UNIX skills.
• Expertise in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle.
• Experience in writing SQL queries to execute against Microsoft SQL and Oracle databases.
• Advance working knowledge of HTML, JavaScript and other scripting languages.
• Problem-solving skills, quick learning ability to work independently as well as a team member.

TECHNICAL SKILLS:

Defect Tracking Tools: HPQC 9.0/10.0, Test Director, Clear Quest, JIRA, Rally

Methodologies: Waterfall, Iterative, Agile/Scrum

Test Strategies: Smoke, Functional, Integration, System, Regression, Backend, User-Acceptance.

Operating Systems: MS-DOS, WINDOWS NT/2000/XP/Vista/7

Languages: VB Script, UNIX Shell scripting, JAVA, C++, .Net

Databases: SQL SERVER, ORACLE 8i, MS ACCESS and DB2

PROFESSIONAL EXPERIENCE:

Confidential, Santa Monica, CA

QA Analyst

Responsibilities:

• Actively involved in the Business Requirement Analysis meetings and scheduled the QA tasks.
• Analyzed Business Requirements and Functional Specifications of the application.
• Created Test Plans and developed Test Cases based on technical specifications and Business Requirements.
• Performed Manual Testing and Data Integrity/ Back-End Testing by executing SQL Statements.
• Interfaced with developers in Resolving the Defects found in the application during testing
• Carried out Functionality, Integration and Regression testing.
• Created and loaded the test data for the various Test-Case Scenarios.
• Performed Backend Testing, to verify the integrity of the application.
• Created and Execution of Test Cases using Rally and analyze results including black box and regression testing.
• Tracked defects using Rally Tracking tools & attended Bug-Review meetings.
• Coordinated the testing efforts with UAT team (User Acceptance Testing) and resolved their findings on the application.

Environment: HPQC 10.0, MS SQL Server, MS Outlook, Notepad ++, Agile Rally Development, XML, HTML, Windows XP/7.

Confidential, Oklahoma City, OH

QA Analyst

Responsibilities:

• Mainly Developed Test Cases and test data from functional requirements.
• Tested Data entry web pages to verify and validate the application behavior.
• Performed Integration, Regression and System Testing.
• Involved in the User Acceptance Testing, Participated in various meetings and discussed Enhancement and Modification Request issues.
• Interacted with Developers to resolve user needs, found bugs in the software, documented and reported to the Development team.
• Involved in preparing, specifying, and executing test cases and scenarios using JIRA.
• Created SQL Queries for verifying Insert/Update and deletion of data from back end database.
• Conducted Production readiness tests on weekends.
• Executed Test Set/test cases for monthly releases and validated actual results against expected results. Verified test results and reported the defect status to the development team.

Environment: Visual Source Safe, HTML, MS Excel, MS Office, Toad 8.5, PL/SQL, Quality Center 9.0, JIRA

Confidential, Little Rock, AR

QA Analyst

Responsibilities:

• Reviewed Business Requirement Documents and Technical Specifications.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool like Quality center.
• Performed Integration, Functional, Regression, User Acceptance testing, viewing and analyzing results, defect tracking, defect reporting and documentation.
• Helped in creating the daily QA Status Reports to the Test management team.
• Performed Sanity testing for every new Build. Performed user acceptance test.
• Involved in performing testing on Guiding module, billing modules for billing system.
• Resolving revenue impacting issues affecting the functionality of applications currently used to manage, rate, and bill customers in production.
• Used QC 9.0 as the bug-reporting tool for bug tracking and defects.
• Performed Back-end testing using SQL queries to validate the data in the SQL server.
• Reviewed manual testing methods and developed and executed test cases.
• Involved in defect & status report meetings.

Environment: HPQC 9.0, Web logic and UNIX, XML, Windows NT/2000, SQL server.

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Analyzed System requirements and developed detailed test plan for system testing using Test Director.
• Responsible for weekly status updates showing the progress of the testing automation effort and open issues to be resolved.
• Planned and prepared test scenarios and test cases and enhanced them according to the requirements.
• Inserted certain check points and synchronization points to see how the application is reacting.
• Used Quick Test Pro to configure an action for repeated use in the application.
• Conducted Functional, System and Regression testing during the various phases of the development using Win Runner.
• Performed the Backend Testing of the Data, which is retrieved from the Database by viewing the data in the SQL.
• Prepared the Defect reports and interacted with developers for Debugging.
• Performed Black Box Testing to check the functionality and user requirements.

Environment: SQL, Oracle, Test Director, UNIX, Web Server, HTML

Confidential, Medford, MA

QA Analyst

Responsibilities:

• Designed and Analyzed Test case design document based on the Functional Requirement Specifications to implement thorough testing process.
• Analyzed and Developing Test Plan, Test Cases, Expected Test Results and Test Procedure from functional requirement for each module.
• Used Test Director to check out the latest versions of the build for testing purposes, and check in the updated test cases, and test documentation periodically.
• Co-ordinated with BSA’s, Development & Test Teams to review Test Plans, Test Case standards & resolve any technical issues including User Acceptance Testing (UAT).
• Maintained bug lists for critical issues using Mercury Test Director.
• Analyzed & report defects (Test Summary) on Functional, System, Integration, Regression issues.
• Participated in status meetings to report issues.
• Communicated with developers through all phases of testing to prioritize bug resolution.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Created Database Checkpoints and conducted Back End Testing.

Environment: Test Director, SQL .NET, Oracle XML, TOAD, Windows XP, Visio