SUMMARY

• 5+ years of experience as Software Quality Test Engineer in Insurance, E - Commerce, Media, Banking, Mortgage and Retail industries. Extensive experience in managing Software QA and Technical support organizations and programs and Customer Support
• Excellent understanding of the Software Development Life Cycle (SDLC) and Agile Methodology
• Expertise in designing Testing documents like Test Plans, Test Strategies, Test Scenarios and Test Cases
• Involved with GUI Testing, User Acceptance Testing, Functional Testing, Integration testing, System Testing, Regression Testing, Performance Testing on Client/Server and Web Based applications

TECHNICAL SKILL

HP Quick Test: Professional, HP LoadRunner, HP Quality CenterSelenium, ITKO LISA, TFS, MTM

Methodologies: SDLC, Agile

Databases: Oracle, SQL Server

Web Technologies: HTML, XML, Java, J2EE

Microsoft Tools: MS-Word, MS-PowerPoint, MS-Excel, MS-Visio, MS-Project

Operating Systems: Unix, Linux, Windows

PROFESSIONAL EXPERIENCE

Confidential, FL

Sr. QA Analyst

Roles & Responsibilities

• Involved in writing Test Plans, Test Scenarios and Test Cases
• Involved in designing, testing scripts for Citi applications
• Involved in training for new users and users affected by system changes
• Working with customers to resolve issues and test interfaces following product processor programming changes
• Review and approval of testing to allow migration of new programming
• Working with customers to resolve issues
• Designing and developing project plans to support changes Citi applications or processes
• Providing second level help desk support for more difficult user issues involving experience with the below
• Involved in Application Support
• Wrote SQL Queries including inner and outer joins
• Involved in automating test cases using Selenium
• Wrote Selenium scripts using Java Script
• Involved in automating test cases using QTP
• Wrote QTP scripts using VB Scripts
• Creating checkpoints and parameters in QTP
• Involved in Analyzing and diagnosing errors
• Participating in SIT, UAT testing
• Involved in Customer Support
• Used Microsoft Project and Microsoft Visio

Environment: Oracle, SQL Server, Unix, XML, HP Quality Center, HP Quick Test Professional (QTP), Selenium, SQL, People Soft, EPM, Business Objects, APP, In IPO, UltraEdit

Confidential, FL

QA Analyst

Roles & Responsibilities

• Preparing Test Plan and Test Cases based on the function specifications.
• Involved in setting up test environments and test data
• Involved in leading and coordinating a group of testers
• Involved in reviewing Business Requirements extensively
• Involved in section 508 compliance
• Involved in Accessibility Testing.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Used Quality Center bug tracking tool and as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Involved in Backend testing using SQL queries
• Involved in User Acceptance (UAT), Integration, System and Regression Testing
• Involved in writing SQL queries for testing purposes
• Involved in Browser Interoperability testing for various versions of Internet Explorer, Safari, Firefox and Chrome
• Involved in web based testing issues like cache, session, cookies and login issues

Environment: Oracle, SQL Server, J2EE, Java, UNIX, XML, HP Quality Center, HP Quick Test Professional (QTP), SQL

Confidential, Tampa, FL

QA Analyst

Roles & Responsibilities

• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Ensure adequate and comprehensive testing is completed for all aspects of the application.
• Involved in the review of requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Checked for the Database Integrity using the SQL Queries.
• Used Mercury Quality Center bug tracking tool as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.

Environment: Oracle, SQL Server, .Net, Unix, XML, HP Quality Center, HP Quick Test Professional (QTP), LoadRunner, SQL, MS Visio, SharePoint

Confidential, Chevy Chase, Maryland

Software Tester

Role & Responsibilities

• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Used Test Director bug tracking tool and as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.

Environment: Oracle, SQL Server, .Net, UNIX, HP Quality Center, HP Quick Test Professional (QTP), SQL