SUMMARY

• Around 9 years of experience as Software Quality Test Engineer in Insurance, E - Commerce, Banking, Mortgage and Retail industries. Extensive experience in managing Software QA and Technical support organizations and programs and Customer Support
• Excellent Knowledge and implementation skills in complete Software development Life Cycle (SDLC) and Agile Methodology.
• Extensive experience in reviewing and analyzing Business Requirements and writing detailed Test Plans, Test Cases and Test Scripts.
• Extensive experience in Manual Testing using Black box testing and White box testing
• Involved with GUI Testing, User Acceptance Testing, Functional Testing, Integration testing, System Testing, Back-end and Regression Testing on Client/Server and Web Based applications.
• Hand on experience in Automation Tools like Quick Test Pro, Quality Center, ALM, and JUnit.
• Worked on Test Director, Quality Center and ALM to create, execute Test cases and Report bugs.
• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, and DB2.
• Experience in Backend/Database testing on Oracle and SQL Server.
• Extensive Experience in Writing PL/SQL and SQL Statements in Oracle, SQL Server.
• Very good experience working on Agile Environment.
• Good Experience is creating Traceability Matrices.

TECHNICAL SKILLS:

Programming Languages: C, C++, JavaAutomated/Testing Tools: QTP, Selenium IDE, Soap UI,Quality Center, ALM, Load Runner.

Bug Tracking Tools: TFS, Test Director, Quality Center 9.2/10, ALM, Bugzilla, Jira, Rational ClearCase.

Methodology: Waterfall and Agile.

Scripting Languages: Java Script, VBScript, Html, Xml.

Databases: SQL Server 2008/2005/2000, Oracle.

Web Technologies: HTML, XML, VB.NET, Visual Studio.

Microsoft tools: MS-WORD, MS-VISIO, MS-PROJECT, MS-EXCEL.

OS: Windows, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Sr.QA Analyst

Responsibilities:

• Preparing Test Plan and Test Cases based on teh Business requirement documents and function specifications.
• Designing, testing scripts for Citi applications
• Designing and developing project plans to support changes Citi applications or processes
• Provide training for new users and users affected by system changes.
• Working with customers to resolve issues and test interfaces following product processor programming changes.
• Involved in application support.
• Review and approval of testing to allow migration of new programming.
• Involved in setting up UAT Test Environment by coordinating with Database, Network and Security Teams
• Involved in creation and refresh of UAT Test Data by coordinating with DBA's
• Wrote detailed UAT test scripts for end users
• Writing and reading SQL queries.
• Analyzing and diagnose errors
• Experience with Microsoft Project
• Experience with Microsoft Visio

Environment: Oracle, SQL Server, Unix, XML, Quality Center, ALM, Quick Test Professional (QTP), SQL, People Soft, EPM, Business Objects, APP, In IPO

Confidential, St Petersburg, FL

QA Analyst

Responsibilities:

• Preparing Test Plan and Test Cases based on teh function specifications.
• Involved in setting up test environments and test data
• Involved in leading and coordinating a group of testers
• Involved in reviewing Business Requirements extensively
• Involved in section 508 compliance
• Involved in Accessibility Testing.
• Analyzed teh application and performed Black Box and end-to-end manual testing.
• Used Quality Center bug tracking tool and as teh test repository for executing teh test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up teh development team to verify bug fixes and update bug status.
• Involved in Backend testing using SQL queries
• Involved in User Acceptance (UAT), Integration, System and Regression Testing
• Involved in writing SQL queries for testing purposes
• Involved in Browser Interoperability testing for various versions of Internet Explorer, Safari, Firefox and Chrome
• Involved in web based testing issues like cache, session, cookies and login issues

Environment: Oracle, SQL Server, J2EE, Java, UNIX, XML, HP Quality Center, HP Quick Test Professional (QTP), SQL

Confidential, Tampa, FL

QA Analyst

Responsibilities:

• Involved in preparing Test Plan and Test Cases based on teh function specifications.
• Ensure adequate and comprehensive testing is completed for all aspects of teh application.
• Involved in teh review of requirements with business analysts and technical specialists.
• Analyzed teh application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Checked for teh Database Integrity using teh SQL Queries.
• Used Mercury Quality Center bug tracking tool as teh test repository for executing teh test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up teh development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify teh functionality of various systems.

Environment: Oracle, SQL Server, .Net, Unix, XML, HP Quality Center, HP Quick Test Professional (QTP), LoadRunner, SQL, MS Visio, SharePoint.

Confidential

Software Tester

Responsibilities:

• Involved in preparing Test Plan and Test Cases based on teh function specifications.
• Involved in teh review of requirements with business analysts and technical specialists.
• Analyzed teh application and performed Black Box and end-to-end manual testing.
• Used Test Director bug tracking tool and as teh test repository for executing teh test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up teh development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify teh functionality of various systems.

Environment: Oracle, SQL Server, .Net, UNIX, HP Quality Center, HP Quick Test Professional (QTP), SQL