PROFESSIONAL SUMMARY:

• 9+ years of experience in analysis, design, development, testing, implementation, troubleshooting, maintenance and production support of Mainframe applications.
• Strong Knowledge in COBOL, IMS DB/DC, DB2, JCL, CSF, VSAM, MQ Series, Easytreive, Quikjob, Gentran, Librarian Elipse, ENDEAVOR, FILEAID, REXX, ISPF and related technologies.
• TEMPHas good domain knowledge in Financial, Telecommunications domain.
• Experience in Disaster Recovery Plan, Data Masking and CPU optimization exercises on mainframe applications.
• Strong knowledge in Requirement Analysis, Design, Development, Testing, Production Implementation and Excellent in maintenance and production support on mainframe batch, online and online batch applications.
• Full time first level production support for mainframe applications and always given high priority for the production issues. Analyze the production problems and take the action immediately.
• Excellent Team building, Project management, Analytical, Interpersonal and communication skills
• Update QMS (Quality Management System) documents like Project initiation, Project action plan, Detailed Requirements Specifications, Impact Analysis, File Specifications, System Run Chart (flow chart), Data Base Requirements, Program Specifications, Operation Manual, Program Development, Coding, Unit Test Plan, System Test plan, Inter System Test plan, Implementation plan, Post implementation check and User rating
• Able to handle different projects concurrently.
• Provide functional and technical training to the new employees.
• Excellent experience in Onsite and Offshore model
• Expert in using the RUP,Agile/Scrum and Waterfall testing lifecycle Methodologies
• Experienced in developing, Reviewing, and Executing Test Strategy, Test Plans, Test Scenarios, and Test Cases/Script
• Experience in manual testing process and in creating automation environment using Quick Test Pro (QTP)/Win Runner, Load runner, Test Director/Quality Center.
• Developed VB Scripts in Quick Test Pro for functional and regression testing.
• Expertise in test strategy design based on the various types of testing including unit, integration, function, system, usability (UI), End to End, security, load, stress, capacity and performance testing.
• Expertise in Microsoft office (Word, Excel, Power Point, Outlook, Project, Project, & Visio)
• Proficient in SQL query and testing RDBMS such as Oracle, MySql, SQL Server for data validation.
• Expert in reviewing/reporting, tracking, & maintaining Defects wif high level of detail, accuracy and informative recreation steps using Quality Center, Clear Quest, Bugzilla, and Lotus Notes

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional 8.0/8.2/9.2, LoadRunner 6.5/7.1 & WinRunner7.0

Defect Trackers: Quality Center 8.0/9.2, TestDirector 7.0/7.6, Rational ClearQuest, & Rational ClearCase.

Requirement Management Tools: DOORS, Rational Requisite Pro

Languages: C, C++, Java, VB.NET, ASP.NET, SQL, Cobol - 370 & JCL, HTML, DHTML, and XML, TSL, Java Script and VBScript.

Database: IMS, VSAM, DB2, SQL Server, DB2, MS ACCESS

Servers: WebLogic, WebSphere, IIS, and JWS

Mainframe Tools: ISPF, TSO/E, INFOMAN, ENDEVOR, FILEAID, FAIMS, INSYNC, MQ Series, Gentran, REXX, VSS, TRACEMASTER, ZEKE, PANVALET, TRANSFORM, EXPEDITOR, CSF

Other Tools: MS Office Suite, Microsoft Visual Studio 2005/2008, Microsoft Visual Source Safe, Lotus Notes

OS: MS-Windows 2000, XP, UNIX, z/OS

PROFESSIONAL EXPERIENCE:

Confidential, MN

QA Lead

Responsibilities:

• Worked closely wif Development team to discuss the design and testing aspects of the applications to design the Test plans.
• Attended JAD session to understand Business, Design and Development of application.
• Responsible for creating Test Plan, Test Scenarios and Test Cases by analyzing Business,Functional Requirement and Use Cases for both GUI and Non-GUI applications.
• Developed test scripts and designed test cases. Executed test scripts dat are automated under various business process testing.
• Performed testing for acceptance of new features as part of a story-driven agile development process.
• Involved in implementing QA methodology and Test Matrices.
• Defined data requirements and elements used in XML transactions.
• Extensively tested Batch processing through IBM Mainframes environment using JCL, COBOL, FILEAID and DB2.
• Migrated reported issues in Mainframes TSO to Quality Center
• Involved in writing test scripts (VB Scripts) and validating against predefined rules
• Used Quality Center for preparing the test plans and manual test scripts.
• Worked wif developers and tech leads using Quality Center to fix the defects.
• Work on the migration of automation scripts from Win Runner (PATH) framework to QTP (SMART) framework
• Involved in establishing mapping of test cases to functional requirements in Requirements Traceability Matrix (RTM)
• Reviewed and tested the CICS online screens as per the design documents.
• Involved in customizing and running JCL flows and mapping of datasets for different outputs. Also, involved in setting up the job flow for production run
• Review of manual methods to design, develop and execute automated test cases using QTP.
• Create QTP functions specific to Terminal Emulator Add-in for Test Automation on CICS screens
• Used TSO/ISPF utilities for code migration and viewing log files
• Created Macros in 3270 to install 800 services in COMS
• Created tests using both recording and programming. While recording test, we insert checkpoints like GUI, Bitmap and Database, to check the behavior of the application.
• Tested web-based applications developed wif Java and JavaScript using automated as well as manual testing.
• Created Data-Driven Tests by using Data Driver Wizard and by manually adding data driven statements to test scripts to check how it performs the same operations wif multiple sets of data.
• Developed test scripts for Functional and Data driven tests.
• Wrote SQL and PL/SQL scripts to verify the database updates, inserts and deletes of the records.
• Mentored the team on automation testing and the maintenance of the existing QTP Scripts.
• Analysis of test results and prepared discrepancy reports, backend validation of old and new output database files using SQL (field by field verification for updates), retested application for defects.
• Review Web Service User’s Guide and verify all the elements for request and response XML
• Used XMLSpy to generate request XML and format response XML as per predefined schema
• Involved in UAT testing along wif the Users and work closely wif the Business.
• Responsible for weekly status meetings showing progress and future testing efforts

Environment: COBOL, CICS, JAVA, JCL, DB2, z/OS, AIX, Quality Center, QTP, TSO/ISPF, SPUFI, FILE-AID, ABEND-AID, Informatica, SQL, Oracle9/9i, Clear Quest, VB Script, MS Office Suite, MS Visio, WebSphere Application Server, WebSphere MQ

Confidential, New York, NY

QA Lead

Responsibilities:

• Involve in Understanding Existing System. Analysis and give resolution to the Production problems, Maintenance Remedy tickets and for the user queries.
• Review and accept Business Requirements Document (BRD) for applications developed in CAPS
• Analyzed, designed, coded, tested, and implemented COBOL components supporting long distance services billing, message rating and qualification, taxing and receivables posting. Managed and mentored development and production support personnel during all phases of project development life cycle.
• Convert Business Requirements into IT Requirements
• Discuss and accept the changes and enhancements to the existing system based on change requests raised by customers
• Designed, programmed, tested, implemented, performed routine maintenance and developed future enhancements of applications and programs including use of COBOL/CICS, VSAM and DB2.
• Prioritizing the ITRs and CRs based on business needs by discussing wif Business and IT Development teams.
• Plan and prioritize the deliverables in each iteration
• Performed End to end testing on IBM Mainframes system - IMS, TSO, ISPF, JCL, DB2(QMF).
• Reported the issues in Mainframes TSO wif proper priority and severity and Once the defects are fixed they are validated for closure.
• Assigning work from functional & technical perspectives to onsite and offshore teams
• Interact wif Project Manager, Software Developers and QA team consistently to meet Business Requirements.
• Worked extensively wif Quality Center for requirements mapping, Preparing Test Cases, Executing, Defect tracking and resolution.
• Created automation scripts using a combination of QTP, PL/SQL and Unix Shell Scripts to perform regression testing
• Interact wif testing team and clarify their doubts regarding any issues in testing against the requirements
• Discuss and accept the changes and enhancements to the existing design based on Change Requests raised by Customers
• Carry out Quality assurance activities (document reviews, code walkthroughs, unit testing, etc.) as defined in the Project Plan.
• Planning and monitoring of Designing and implementing Prototypes for new projects under pipeline, wifin the functional sphere of the current Project.
• Transform a statement of work into project plan and resource estimate
• Liaising / Interacting wif offshore and Onsite teams, also wif customers
• Worked on DB2 Queries more efficiently for performing back-end testing to retrieve and access Account masters and details data.
• Export requirement, test cases into the Test Director, run manual and automation test cases from test lab and log defects from defects module.
• Followed up wif standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Defects were tracked, reviewed, analyzed and compared using Clear Quest
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle
• Load testing using Mercury Interactive Load simulating tool Load Runner and recorded End-user actions and created test scripts to emulate the real user, using QTP and Load Runner’s utility.
• Log/monitor defects in Clear quest.
• Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.
• Developed automated VB Script to export files to MS Excel and perform Data Comparison.
• Executed SQL statements and Performed Database testing using Toad Tool
• Developed regression automation scripts in Win runner wif VB Script to analyze system

Environment: COBOL, PL/I, JCL, Gentran, Quikjob, IMS DB/DC, DB2, DB2PM, DB2QM, CSF, VSAM, Librarian Elipse, ISPF, TSO/E, REXX, EXPEDITOR, Win runner/QTP, Test Director (now Quality Center), Clear Quest, VB Script, SQL, Oracle 9i

Confidential, Tampa, FL

QA Analyst

Responsibilities:

• Gatheird Business Requirements and independently wrote Test Plans, Test Conditions and Test Scripts for Manual and Automation
• Performed all phases of end-to-end testing which includes User Acceptance Testing, Functionality Testing and Regression Testing of the Application, its interfaces and Client-Server Utilities using Mercury Interactive Tools.
• Successfully renovated and system tested both batch and on-line CICS systems written in COBOL accessing various databases including DB2.
• Analysis and given resolution to the Production problems, Maintenance Remedy tickets and for the user queries
• Assigning Incident Reports and Adhoc work to offshore and Reviewing solutions before providing resolution to the user or client
• Ensure on time delivery of projects dat meet or exceed client’s expectations and increase process consistency.
• Interacting wif clients, stakeholders and offshore/Onsite Management.
• Managing, coordinating, planning and executing project.
• Managing the knowledge, process, and configuration.
• Tracking and monitoring the progress of work and Project Schedule.
• Defining detailed scope of the engagement and the service level agreements
• Estimate project resource and delivery time
• Transform a statement of work into project plan and resource estimate
• Assigning the work from functional & technical perspectives
• Participating strategy meeting and periodical business meeting
• Reviewing projects wif management team.
• Establishing & monitoring the processes for Issue Management, Change Management and Quality Management.
• Plan tests wif Test Director (Design Steps and Run Tests) and also prepared detailed documentation wif Screen Shots
• Involved in Automation to resolve Technical issues for Automation tests using Rational Robot & Clear Quest
• Logged defects and assigned to developers using Clear Quest
• Coordinated wif Rational Support & other QA Tools to discuss the Automation Issues
• Performed White Box Testing, Black Box Testing to check the functionality and user requirements
• Involved in Sanity, User Acceptance Testing (UAT), Regression, Functional and GUI Testing

Environment: COBOL, JCL, ISPF, TSO/E, INFOMAN, ENDEVOR, VSS, REXX, TRACE MASTER, and INSYNC, Test Director, Clear Quest

Confidential, Stamford, CT

QA Tester

Responsibilities:

• Involve in understanding existing system.
• Study of requirements and get clarifications for Enhancements.
• Responsible for Construction of the programs effected by the change requests and Enhancements
• Preparation of Impact Analysis, Low Level Design, test plan and testing for the change requests and Enhancements
• Analysis and resolution to Production Issues and Remedy Tickets.
• Providing Maintenance support to the modules dat have been assigned.
• Prepared Detail Design and test documents for the enhancements and done coding, testing.
• Developed test automation frame and Created automation scripts using Win Runner based on VB script language
• SOAP UI was used to test the services developed on REST for all methods simulating the service
• Designed functional library and global variable for use of the functional automation
• Developed Test Plan, Test Cases and Test Scripts and followed Agile Development process.
• Defining Test Goals for Sprints (Agile Process), created QA stories and manages them in Rally
• Analyzed the reports and graphs in Test Director to understand and remove the problems.
• Documented the Test Cases, Test Procedures, Test Scripts and Test Metrics.
• Analyzed Business, Software requirements and written Test Plans, Test Cases.
• Involved in complete project software development life cycle (SDLC) and Quality Assurance Life Cycle (QALC)
• Performed manual execution of Test cases and documented the results.
• Extensively Performed User Interface tests.
• Participated in creating Test Artifacts Templates (Test Plan, Test Cases & Reports).
• Performed Integration and overall System testing.
• Participated & Supported customer\end user integration and design validation testing.

Environment: COBOL, JCL, ISPF, TSO/E, REMEDY, REXX, EXPEDITOR, PANVALET, TRANSFORM, Easytrieve and MQ Series, Win Runner, Test Director, Agile, VB Script, SOAP UI, Rally

Confidential, Tampa, FL

QA Tester

Responsibilities:

• Study of requirements and get clarifications for the Incident Reports and Enhancements
• Responsible for Construction of the programs effected by the change requests and Enhancements
• Preparation of Impact Analysis and Low Level Design for the change requests and Enhancements
• Analysis and resolution to Production Issues
• Report generation.
• Preparation of Test Plan Specification and Unit testing.
• Co-ordination/Part of Quality Reviews and Final Inspection.
• Preparation of detailed plan for the development of the change requests and Enhancements
• Development of Project specific REXX tools.
• Responsible for submitting, analyzing Defects found during the testing process by me and UAT testers using Rational’s Clear Quest.
• Used Rational Clear Case for version tracking.
• Developed Test Plan, Test Cases, and Test Procedures, expected results using Test Director and testing of end-to-end scenarios.
• Planned of Test Strategy on how to automate the testing. Selecting the Test Cases for Regression testing and automating the Test Cases using WinRunner.
• Performed Manual Black Box testing on entire Project
• Worked wif developers and tech leads using Test Director to fix the defects.
• Developed SQL scripts/queries for data verification to compare the expected results wif database and analyzed the data and the calculations in the mapping for its correctness.
• Provided testing status reports to the upper management on a daily/weekly basis and efficiently communicated the status of each release to the upper mgt.
• Used Microsoft Word, Excel for documenting and tracking the issues.
• Used Win Runner for functionality, system testing and also to perform Web testing for some of the web based, client server and distributed applications.
• Executed use cases \ functional test scenarios based on developer test design documents.
• Involved in logging, tracking, verifying & resolution of software defects.
• Extensively worked wif Business Users & QA team to establish and maintain a consistent test methodology and to resolve questions during the testing process.

Environment: COBOL, JCL, IMS DB/DC, DB2, VSAM, ISPF, TSO/E, INFOMAN, ENDEVOR, VSS, REXX, TRACE MASTER, FILEAID, EasyTrieve and INSYNC,SQL, Win Runner, Test Director, MS Office