SUMMARY

• Experience to work as a Quality Test analyst in Health Care Exchange for State Projects .
• Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
• Experience to work as a Quality analyst in Health Care, Insurance, Finance industries.
• Followed the RUP based methods using UML to create Use Cases, Activity Diagrams, State Chart Diagram, Sequence Diagram etc.
• Proficient in all phases of Software Development Life Cycle (SDLC) and its methodologies like: Agile, Scrum and Waterfall.
• Automated Testing tools Win Runner, Load Runner, QTP, Selenium, and Quality Center.
• Extensive experience to gather requirements and categorized them into FURPS (Functionality, Usability, Reliability, Performance and Supportability).
• Expertise to design Business Requirement Specification (BRD), System Requirement Specification (SRS), User Requirement Specification (URS), Use Cases Document, Work Breakdown Document (WBD), and Requirement Traceability Matrix (RTM).
• Expertise in Rational tools for Requirement Management, Business Process Modeling and defect tracking like Rational Req Pro, Rational Rose, Rational Clear Case, Rational Clear Quest.
• Used requirement elicitation techniques like Interviewing, Brainstorming, Joint Application Development (JAD), and Rapid Application Development (RAD) sessions.
• Proficient in creating Use Case diagrams, Sequence diagrams, Activity diagrams, Class diagrams, E - R diagrams, and Data modeling using MS Visio and Rational Rose.
• Having good experience on Facets Tools.
• Experienced working with x12 version 5010 transactions and ICD -10-CM and ICD-10-PCS Code set changes analysis, design and migration strategy.
• Have excellent knowledge of HIPPA 4010 /5010 versions.
• Can effectively use Erwin tool for creation of a basic Data Model and Database Schema.
• Expertise to design mock up for UI solution using Photoshop, HTML, DHTML and XHTML.
• Extensive knowledge of Integration Systems like TIBCO, GIS, STERLING.
• Created mapping documents for X-12 transactions to TIBCO CBO and to the Database.
• Implemented and maintained many test scenarios using Ruby on Selenium and Perl scripts
• Familiarity with current industry standards such as HIPPA guidelines (4010 & 5010) and EDI Transaction. Extensive experience in EDI implementations (Real and Batch Processing).Excellent experience in EDI transaction like 270, 271, 276, 835, 837
• Involved in design and maintain of Test Plans, Test Cases and Test Scripts using Test Director, Test Manager.
• Involved Unit Testing, System Integration Testing, System/Black Box Testing, and Regression Testing with QA team.
• Extensively used Clear Quest for bug tracking and Clear Case for Requirements traceability and document version control.
• Experience in SOA testing Web Services through XML: Member Eligibility Validation & Claim Status Inquiry.
• Experience working with SOAP UI tool to test Web Services.
• Performed the web service testing using the development tool and verified the correct data sending and receiving through SOAP envelop messages in the XML format.
• Worked on many WSDLS,WADLs to test the SOAP UI and Restful web services.
• Used Groovy Scripts to validate the response.
• Extensively used Parameterization of data from Excel Data as well as using MS SQL Server Database for Data Driven testing.
• Created many Assertions in the Groovy Scripts like SOAP Fault, SOAP Response, Not SOAP Fault
• Created Groovy Scripts to Read/Write from and to Excel.
• Worked on Restful Services using WADLs.
• Experience working with Mock Services.
• Strong experience in conducting User Acceptance Testing (UAT).
• Strong knowledge of project management skills like time estimation, task identification and scope management.

TECHNICAL SKILLS

Methodologies: Waterfall, RUP, Agile, UML

Modeling Tools: Rational Rose, MS Visio, Case Trakker

Requirement Management Tool: Rational Requisite Pro

Testing and defect tracking Tools: Rational Robot, Rational Clear Quest, Rational Clear Case, Quality Center, Selenium, Win Runner, Load Runner, and Quick Test Pro (QTP); SQL*Plus, TOAD,, Soap UI, QTP & QC,Jira

Project Management Tool: MS Project

Operating System: Windows Vista/XP/2000/98/95, Dos, Unix

Integration/ Middleware Tools: TIBCO, STERLING-GIS, PERVASSIVE

Languages: JAVA, JAVA Script, .Net, VB, COBOL, C, C++

DBMS: MS SQL Server 2005/2000, Oracle, MS Access 7.x, PL/SQL

SDLC: Waterfall, Agile, Spiral, RUP

Web Technologies: ASP, CSS, HTML, DHTML, XML

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst

Responsibilities:

• Worked in MO on Medicaid & Medicare Programs Like EWHS,MPW-HIF,CHIP 73,74,75,UWHS,Post partum - pov, MHF Adult, MHF Child etc .
• Conducted walkthroughs during all testing phases and at client demos
• Logged and tracked defects using JIRA.
• Participated in requirement review, test case review and defect triage meetings;
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Having good experience of SDLC and Agile methodologies.
• Performed Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing and End to End Testing.
• Formulated detailed Test plans based on the Requirements and created test cases in Test Director for manual testing of the application.
• Performed manual testing using SQL Scripts
• Working extensively in case management track - IBM Curam Product
• Createdtest plans,conditions, scripts, and test data; performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Used UNIX commandsto extract the log files from server to identify therootcauseof issues.
• Used Test Director to create the test requirements, manual test cases and defects.
• Maintained and modified the manual test cases as a part of functional and regression test.
• Performed Web Services for Finance Module involving SOAP request in SOAP UI 4.0.1.
• Environment: SoupUi, Microsoft Excel, Jira, Dbeaver, CMIS workbench, Caseworker.
• Attending Scrums everyday to see how the project is getting shaped up .
• Being Tester making myself available anytime for other departments like developers and UAT
• Team to help in testing whenever its required .
• Working as Fulltime Employee .

Environment: SOA, Agile Scrum, IBM-CURAM 6.0.5.3,JIRA, SharePoint, SoapUI, RFT, RQM, Java, SQL, DB2, MS Project, Informatics, XML, UNIX, Rational Quality Manager, Jira, Connecture, Exact, FMS

Confidential

Senior Analyst

Responsibilities:

• Conducted walkthroughs during all testing phases and at client demos
• Logged and tracked defects using JIRA.
• Participated in requirement review, test case review and defect triage meetings;
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Having good experience of SDLC and Agile methodologies.
• Performed Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing and End to End Testing.
• Formulated detailed Test plans based on the Requirements and created test cases in Test Director for manual testing of the application.
• Performed manual testing using SQL Scripts
• Working extensively in case management track - IBM Curam Product
• Createdtest plans,conditions, scripts, and test data; performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Used UNIX commandsto extract the log files from server to identify therootcauseof issues.
• Used Test Director to create the test requirements, manual test cases and defects.
• Maintained and modified the manual test cases as a part of functional and regression test.
• Performed Web Services for Finance Module involving SOAP request in SOAP UI 4.0.1.
• Environment: SoupUi, Microsoft Excel, Jira, Dbeaver, CMIS workbench, Caseworker.
• Attending Scrums everyday to see how the project is getting shaped up .
• Being Tester making myself available anytime for other departments like developers and UAT
• Team to help in testing whenever its required .
• Working as Fulltime Employee .

Environment: SOA, Agile Scrum, IBM-CURAM 6.0.5.3,JIRA, SharePoint, SoapUI, RFT, RQM, Java, SQL, DB2, MS Project, Informatics, XML, UNIX, Rational Quality Manager, Jira, Connecture, Exact, FMS

Confidential

Test Analyst

Responsibilities:

• Created test plans and test cases as they relate to testing project requirements to ensure theverall quality of software delivered.
• Conducted walkthroughs during all testing phases and at client demos
• Logged and tracked defects using JIRA.
• Participated in requirement review, test case review and defect triage meetings;
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Having good experience of SDLC and Agile methodologies.
• Performed Functional Testing, Integration Testing, Regression Testing, User AcceptanceTesting and End to End Testing.
• Formulated detailed Test plans based on the Requirements and created test cases in Test Director for manual testing of the application.
• Performed manual testing using SQL Scripts
• Working extensively in case management track - IBM Curam Product
• Createdtest plans,conditions, scripts, and test data; performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Used UNIX commandsto extract the log files from server to identify therootcauseof issues.
• Used Test Director to create the test requirements, manual test cases and defects.
• Maintained and modified the manual test cases as a part of functional and regression test.
• Performed Web Services for Finance Module involving SOAP request in SOAP UI 4.0.1.
• Environment: SoupUi, Microsoft Excel, Jira, Dbeaver, CMIS workbench, Caseworker.
• Attending Scrums everyday to see how the project is getting shaped up .
• Being Tester making myself available anytime for other departments like developers and UAT
• Team to help in testing whenever its required .
• Working as Fulltime Employee .

Environment: SOA, Agile Scrum, IBM-CURAM 6.0.5.3,JIRA, SharePoint, SoapUI, RFT, RQM, Java, SQL, DB2, MS Project, Informatics, XML, UNIX, Rational Quality Manager, Jira, Connecture, Exact, FMS

Confidential

QA Tester

Responsibilities:

• Involved in preparing and Reviewing of Test Cases.
• Document management system was utilized in the access control and management of the requirement specifications produced in this role.
• Working with clients to better understand their needs and present solutions using structured SCRUM approach.
• Followed the RUP methodology for the entire SDLC.
• Wrote Test Plan and Test Cases according to business requirement in Selenium
• Created best-practice requirements deliverables, such as use Cases, system process flows and context diagrams
• Gathered requirements, developed Process Model and detailed Business Policies.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
• Followed the RUP methodology for the entire SDLC.
• Documented the FRDs and BRDs for Ecommerce project using Rational Requisite Pro.
• These specifications included UML-based use Case models and activity diagrams, and usability analysis/user interface
• Analyzed and imported test data from spreadsheets into Test Director using Excel.
• Experienced of end-to-end business process on OMS module. Also analyzed the performance of the systems involving many orders from OMS.
• Used SOAP UI for XML based Web Methods testing
• Also experienced Selenium IDE and selenium web driver.
• Performing Multiple rounds of Test Execution using SOAP UI across various releases of services
• Managed requirement activities using an iterative and incremental methodology such as Agile using User stories and Acceptance Criteria.
• Interacted with designers and software developers to understand application functionality and navigational flow for manual testing.
• Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, by using Selenium RC, WebDriver Selenium and HP Quick TestProfessional.
• Used putty to login to server to run UNIX shell script to log free memory and created report using Excel to see the memory leak of server
• Conducted Gap Analysis for the system considering AS IS and TO BE features.
• Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
• Monitored activities and implemented strategic sales tactics through visual merchandising
• Responsible for writing and implementation of the test plan, and various test cases.
• Develop user manuals, presentations and training manuals as per project specifications and timelines.
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Deliver requirements under the AgileScrumSDLC methodology to meet a very fast release schedule.
• Prepared documents such as Project Scope, Project Vision, Project Success, Business Requirements, Functional Specification, Data Warehouse Process Flow (SQL queries & Crystal Reports) using MS Office (Word, Excel, Visio) and dashboards
• Provided data to the Business Analysts during UAT
• Logged defects in UAT Environment using Quality Center.
• Developed and executed test cases test Scenarios using Quality Center.
• Created and executed scripts manually for Functionality testing
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Tracked defects using Quality Center.
• Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT).
• Writing Complex SQL queries and optimizing SQL Queries
• Provided customer support as required to meet service level agreements.
• Prepared the Business Workflow using MS-Visio with input, output, and Pre and Post conditions.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Generated various reports and graphs from Clear quest and Quality Center and analyzed the testing process overview.
• Wrote test cases and test scripts for the User Acceptance testing. . Design, write and maintain data requests and/or queries to support the business.

Environment: MS Visio, Oracle, Manual Testing, Quality Center, Selenium, MS Excel, MS Access, Test Director, NT/2000, DB2, UNIX, MS Office

Confidential

QA Analyst

Responsibilities:

• Created Visio document to explain user demographics, profiles, environments and requirements for the National Provider Identification project.
• Interacted with Project Manager to write Project Plan Document, Work Breakdown Document, and update project plan.
• Converted manual tests to automated test scripts in QTP and enhanced the scripts by adding user-defined functions to check the different functionality of the application.
• Conducted JAD sessions to get an understanding of client business process with stakeholders as well as technical group.
• Worked on CMS (Centers for Medicare & Medicaid Services) requirements within the project.
• Used FACETS Analytics for fast and easy retrieval, display and grouping of information for performing queries and generating reports.
• Used gap analysis framework to identify AS-IS processes of claims transactions of HIPAA X 12 4010/4010 A standard and TO-BE processes (ICD-10-CM and ICD-10-PCS compliance requirements) of 5010 standard.
• Strong experience in cross browser, cross platform web testing with Selenium RC and WebDriver.
• Used UNIX commandsto extract the log files from server to identify therootcauseof issues.
• Created monthly/weekly status reports to update the project schedules & deliverable plan.
• Performed impact analysis for deadliness of ICD-10 conversion.
• Created ICD-9-CM/ICD-10-PCS comparison document and dealt with Diagnosis Related Groups (DRGs).
• Assist coders to be competent in using ICD-10-CM/PCS.
• Exposed to using ICD-09/ICD-10 coding standards in Medicare and Medicaid domains of the healthcare systems.
• Analyzed existing system and develop requirements. Conducted Interviews with Management to get sign off Functional Requirements.
• Extensive experience to complete project live cycle including to doing cost-benefit analysis (CBA) and return on investment (ROI) analysis.
• Participated and lead development of overall strategies, budget and operational plans, responsible for issue pertaining to project cost, scheduling and staffing.
• Involved in Business Process Re-engineering to analyze gap between current process and suggesting business process.
• Prepared test data and helped load test data into the test database environment.
• Analyzed all types of the workers compensation, Disability insurance and provider Claims.
• Prepared Test Data and executed Test Cases from Quality Center.
• Involved in Change Management process and analyzed cost benefit analysis for new changes.
• Prioritized requirement and system capabilities to ease decision-making process.
• Created Use Cases to depict the interaction between the various actors and system using Rational Rose.
• Understood existing data model and documented suspected design affecting performance of the system
• Worked with Test Data to design, reviewing and validation of final data model.
• Worked with the DBA to develop the best fit physical data model from the logical data model.
• Worked with Data Analyst in data transformation and data mapping from source to target database schemas, data cleansing procedures.
• Authored business analysis report for HIPAA compliance.
• Experience working with both versions of HIPAA i.e. 4010 vs. 5010
• Performed Gap Analysis for HIPAA transactions.
• Involved in creating flow charts and record layouts for 271 transaction sets.
• Designed and developed eligibility (270/271), claim status (276/277), service review and response (278), enrollment (834), and claim submission (837).
• Defined business requirements and X12 mapping requirements for several conventional and internet-based medical and claims products
• Involved in Unit Testing and System Testing.
• Involved in different level of testing, which is HIPAA compliance.
• Developed several Test Scripts for testing EDI transactions.
• Involved in documenting of Test Plan, Test Cases, and Defect Status Report.
• Interacted with QA team for Automation Testing using QTP.
• Worked closely with UAT team for User Acceptance Testing (UAT) and collaborated with the QA team to develop the Test Plans, Test Scenarios, Test Cases, Test Data to be used in testing based on business requirements, technical specifications and/or product knowledge
• Interacted with the Performance tester to assist in performance testing of end product.
• Responsible for processing change requests from the client by filling Change Request Forms (CRF).
• Worked as Contractor .

Environment: EDI - Sun TIBCO, Requisite Pro, Uses cases, Rational Rose, Cognos, Crystal Reports, UML, Rational Rose, MS Office 2003, QTP, Interfaces, Erwin 7.0.1, ICD 10 IBM WebSphere, MS Project, Datawarehouse, Mainframe, Test Director, COBOL/CICS, DB2, SQL, JAVA

Confidential

QA EDI Analyst

Responsibilities:

• Reviewed the entire application and develop requirements.
• Worked extensively with the users and with different levels of management to identify requirements, Use Cases and to Develop Functional Specifications.
• Managed all the requirements in Rational Req-Pro making requirements available to all team members.
• Participated in JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created data flow models, data quality analysis, and cost benefit analysis.
• Published all functional and specification documents in Share point.
• Involved in Business process reengineering to approach aiming at improvements by means of elevating efficiency and effectiveness of the processes that exist within and across organizations.
• Actively involved in development and maintenance of Share point team sites, Document libraries and custom list.
• Worked with senior level Share Point developer to help support the application using MS Share Point 2007.
• Extensively performed manual testing using Quality Center.
• Defect reporting and bug tracking using Quality Center.
• Created test cases and automated them for the purpose of regression testing and functional testing with check points usingQuick Test Professional.
• Assisted in developing test plans for testing the functionality, GUI, and security.
• Performedmanual testing,considering the base line of developed test plan and test cases considering both positive and negative scenarios.
• Configured FACETS to adhere to customers work flow for claims processing, claims automation and group administration.
• VISIO process flows created upon Client request.
• Created Use-Cases, Business Use-Case Model, data model, and ER Diagram after accessing the status and scope of the project and understanding the business processes.
• Created logical data model from the conceptual model and it’s conversion into the physical database design.
• Developed 837, 835, & 277 transactions with the EDI team.
• Worked with EDI team very closely in the development phase.
• Answered provider questions on the ANSI X12 format and looping structure of 837, 270/271/276/277 , and 835.
• Trained the team in HIPAA standards (4010).
• Interface was written to confirm the HIPAA Compliance.
• Involved in creating different EDI transaction set.
• Trained the team in HIPAA standards.
• Interface was written to confirm the HIPAA Compliance.
• Worked with ETL team to come up with Data mapping document.
• Interacted with various Cross-Functional Teams on building business use cases and understand expenses and revenue stream.
• Developed test plan, test script, test data for testing EDI transactions to run in different environments.
• Worked with the Automation Tester to assist in Automation Testing using QTP.
• Created SOAP UI test cases for web service testing.
• Created Groovy Scripts using WSDLs.
• Worked on Mock Services and Restful Services.
• Tested Omni flow Web service using SOAP UI tool.
• Worked on many WSDLS to test SOAP UI web services.
• Worked with Data Source loop and Data Sink Loops to read and Write to Excel.
• Used scripts in Groovy and validated the response.
• Extensively used Parameterization of data from Excel Data as well as using MS SQL Server Database for Data Driven testing.
• Created many Assertions in the Groovy Scripts like SOAP Fault, SOAP Response, Not SOAP Fault
• Created Groovy Scripts to Read/Write from and to Excel.
• Involved in Testing Out-Bound Transactions (835 Health care claims Payment, 277 Claim Status Response).
• Extensively worked with 837 I and 837 P Claim files.
• Analyzed current production data to create real time simulation performance tests using SOAP UI.

Environment: SOAPUI Pro v 4.5,SOAP UI v4.5, Oracle v9i/8i, Visual Basic, VB Script, JAVA, J2EE, XML, SQL, UNIX, Windows 2000/XP, HP Quality Center, Eclipse, XML,SQL,TOAD,MS SQL Server Management Studio, PL/SQL Developer, Oracle Developer, Win SCP, MS Office 2007,Sharepoint.

Confidential

Business Analyst

Responsibilities:

• Analyzed the current set of reports, related processes and identified all relevant data elements.
• Mapped data elements along with the associated business rules in the requirement's template using Use-case and Use-case diagrams.
• Established and followed sign-off procedures from business customers / Subject Matter Experts (SMEs) on the requirements.
• Assisted in solution design as required.
• Assisted the business customer in articulating the vision for the project; both current and future needs, that can be easily communicated to the IT team
• Ensured traceability of all deliverables back to the Scope
• Derived all activities associated with Requirements and Testing analysis
• Proactively identified areas of need by interviewing, asking questions, probing at potential gaps in the requirements.
• Run SQL queries testing and data transfer to the Mainframe for claims process. Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Verified, updated and validated cardholder data information, account information and authorization of transaction data in green screens of Mainframe application.
• Innovative knowledge in Test Case Design, Test Tool Usage, Test Execution. Hands-on experience in Manual Testing covering system, System Integration and Data Quality Testing
• Testing application, documenting results and reporting bugs found during testing
• Executed test cases for Verification & Validation
• Facilitated improved understanding of the business requirements by IT Team
• Maintained requirements and testing documents throughout the project life cycle
• Facilitated the communication and understanding between business and IT staff and between business needs and systems/technology options
• Worked closely with technical staff, e.g., designers and developers, to help determine the best solution balancing business needs and technical aspects
• Directed/participated in the testing phases including development of test conditions, scenarios, test plans, expected results, execution of testing for system integration testing and Business Acceptance, as appropriate; working with Business Customers, Designers/Developers and end customers to achieve these results.
• Ensured outstanding issues/action items are analyzed and resolved in a timely fashion
• Insured appropriate change control processes are followed
• Promoted and participated in usability testing
• Reviewed user training materials and procedures for accuracy in reflecting system functionality
• Participated in the implementation planning activities to identify transition from the current system to the new system, roll out issues, organizational issues, etc.
• Participated in the Project Phase End Reviews
• Worked as Contractor .

Software tools used: Visio, Rational Suite (RUP, UML with Rational Rose, Rational Requisite Pro, Rational robot), Oracle, WindowsNT/2000, MS Project.