PROFESSIONAL SUMMARY:

• Around 8 years of progressive working experience in Software QA and Testing with diverse projects, clients and industry.
• Proficiency in HP/Mercury tools (Quick Test Pro, Quality Center, Win Runner, and Load Runner).
• Worked in web based application for various healthcare areas.
• Comprehensive knowledge and experience in all phases of Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile and Rational Unified Process (RUP).
• Good exposure to Agile methodologies, DAD, Scrum Meetings, reporting and handling task
• Worked in fast paced Agile environment, with good interaction with deployment and development team to ensure that defects are rectified in a timely manner.
• Experience in both Manual and Automated testing.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Expert in retrieving database information writing SQL Queries in Oracle and transforming data to information as needed.
• Analyzed test results to ensure existing functionality and recommend corrective action where necessary. Participated in UAT and wrote Test Cases for UAT.
• Strong working experience in HTTP, HTML, XML and Web Services environment.
• Implemented Sanity Testing, Smoke Testing, Black Box Testing, GUI Testing, Functionality Testing, Positive and Negative Testing, Stress Testing, Integration Testing, System Testing, Load Testing, User Acceptance Testing (UAT) and Regression Testing of Web Based Applications and Client - Server Applications.
• Extensive experience in gathering, analyzing, and validating business / system requirements.
• Worked on Medicaid Management Information System (MMIS).
• Extensive experience in Analysis, Implementation of Healthcare Application using Facets.
• Extensively involved in Facets billing module both in Back - End and Front - End data system for different Billing process documents which fulfilled the current business needs.
• Good skills for problem solving and Bug Tracking using Mercury Quality Center.
• Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Maintained the Requirements Traceability Matrix (RTM), Test Matrix and also performed Gap Analysis.
• Analyzed Enhancement requests and Modification requests.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.
• Experienced in ICD9-ICD10 conversion and expertise in forward and backward mapping.
• Strong HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10, analysis & compliance experience from, payers, providers and exchanges perspective, with primary focus on Coordination of benefits.

TECHNICAL SKILLS:

Testing Tools: Quality Center, Quick Test Professional, Load Runner, Rational Clear Quest, JIRA, BugzillaDatabases: Oracle, MS-SQL 2000 Server. DB2

Other Tools: Toad, SQL+, DB Visualizer, Filezilla, Synchrony

Operating Systems: Windows 200/XP/Vista/7, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation
• Involved in HIPPA Complaint X12N837 Transaction testing.
• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation
• Worked in Agile SDLC environment and involved in every Sprint
• Was an active member at every Scrum meetings
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
• Written multiple Test Cases (System, Integration) for multiple transactions include 837I, 837P, 835, 834 (both inbound and outbound) transactions
• Involved in identifying and studying the ACES and Facets system data and field by field analysis of Facets system for the attribute mapping purpose
• Analyzed the data in the Facets source system to map into the correct field and attribute in the target storage
• Owner of the business rules document which documented the business rules across different systems.
• Participated in all phases of the Facets Extended Enterprise administrative system implementation to include the planning, designing, building, validation, testing, and Go-live support phases
• Reviewing the Use Case Requirement, Functional Design Documents and Technical Specification documents.
• Created Test Cases after analyzing the BRD’s.
• Performed Functional and GUI testing on Facets.
• Prepared test matrices based through defect status in Quality Center.
• Involve in testing of FACETS Implementation, involve in an end to end testing of FACETS Claims Processing module, and benefits.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Performed Backend Testing extensively by writing validation queries on DB database.
• Validated member’s benefits against the benefits matrix.
• Analyzed and tested data on claims manually and writing queries on DB database for validating data.
• Validated member’s accumulator track right member’s benefits and making sure that Claims gets paid according to the SEPY’s rule.

Environment: Windows 2000/XP, Oracle, XML, UNIX, QTP, Quality Center, EDIFECS.

Confidential, Glenview, IL

QA Engineer

Responsibilities:

• Participated in analyzing the user/business requirements, functional specifications and use case documents to create the Test Plans and Test cases for System testing.
• Experienced with Agile methodology and used Scrum model for the entire Project.
• Developed Test Cases using Use case diagrams.
• Written Manual Test cases in Quality Center and executed the test cases.
• Performed manual testing to check the flow of the application
• Designed project and strategy plans, reverse engineer requirements and design use cases, user stories and test cases.
• Developed and implemented test strategies, test plans, standards and processes.
• Developed test cases and collaborated in the development of automated testing scripts for our products.
• Reviewed the improvement of quality assurance methodologies on testing processes.
• Worked alongside development teams to verify application functionality, usability, and scalability.
• Assisted application owners with regression testing, script testing, user acceptance testing and test architecture support.
• Developed and maintained reusable test case libraries to help build streamlined and efficient development/testing processes
• Modified Test cases when changes in the application on new build using Test Director.
• Developed automated test scripts using Win Runner to perform functional and Regression testing.
• Conducted Database testing, passing SQL queries to the Oracle.
• Participated in QA Team meetings and walkthroughs or weekly QA testing reviews
• Tracked defects and change requests were submitted using Test Director.
• Identified defects and interacted with developers to resolve the issues.
• Generated, analyzed, and published Load Runner test results and document the testing process.
• Performed Stress Testing, Load Testing, and Stability Testing using Load Runner.
• Conducted functional tests and executed test cases to validate the ad hoc reporting/ Querying features.

Environment: VBScript, XML, SQL, Windows, UML, QTP, Load Runner, Quality Center

Confidential, Chicago, IL

QA Engineer

Responsibilities:

• Involved in preparing Test Plan and Test Cases based on business requirements.
• Wrote Test Cases in Excel based on Technical Specifications, Functional Specifications and Business rules for online application system.
• Authored Test cases for HIPAA EDI Transactions 270/271, 276/277,837/835.
• Tested HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, 276/277,837/835 transactions.
• Executed Configuration Testing to check if the application was compatible in different environment for each module of the application
• Executed Test cases manually by composing 270, 276,837 EDI files and dropped inbound and check response 271,277,835 using interleaves and outbound.
• Involved in working on real time test harness.
• Used VB scripting in the expert view to enhance the scripts.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Authored and executed Test cases manually for Tiered Benefit and mapped from website to PMHS.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and Technical Specification in Excel and exported them in Mercury Quality Center.
• Logged errors reported defects, determined repair priorities, did regression testing and close by using Mercury Quality Center.
• Performed Integration Testing with PMSH, LRSP and Website, System Testing and Regression Testing.
• Responsible for performing User Acceptance Testing.

Environment: Rational Functional Tester, Rational Requisite Pro, Quality Center, Rational Unified Process, Rational Purify, EDI Manual Testing, HIPAA, J2EE, Oracle, UNIX, Windows 2000/XP

Confidential, FL

QA Analyst

Responsibilities:

• Substantial report development experience utilizing SQL Server Reporting Services (SSRS), Cognos Impromptu, and Microsoft Excel
• Document and analyze business requirements, functional requirements, system capabilities, and detailed design.
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Ensure consistent and effective communication among all parties.
• Creating of test plan and test criteria for User Acceptance testing (UAT) and System integration testing (SIT
• Proactively identify and resolve issues by working with all portfolio teams
• Create and publish periodic executive reports.
• Developed the Reporting Use cases, documented Reporting Requirements, demonstrated features of Cognos to Business Users.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Heavy experience with BI environment involving Cognos/Crystal Reports and production support.
• Created the SQL scripts for demonstrating the prototypes and for verifying the result sets
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Played key role in defining test automation procedure and standards, creating Win Runner and Quick Test Professional scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds
• Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Created requirements analysis and design phase artifacts using, Rational Software Modeler and MS Visio to create DFDs, ER diagrams, Use Case, Activity/State chart, Sequence, Collaboration and Deployment Diagrams.
• Managed Scope and change throughout the SDLC process of the product.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Tested security test and audit test for this particular system. Performed Black Box, functional testing, end to end testing for world points system
• Involved in creating logical and physical model of the database using MS Visio, MS SQL Server 2008.
• Manually tested the whole application before going for the automated testing.
• Involved in testing the conversion of the application into web application using XML web services.
• UAT testing performed along with call center managers to make sure that application meets their requirements.

Environment: Java, Business Object, Quick Test Pro 8.2, Mercury Quality Center, J2EE, UNIX, XML, Sybase, SQL, PL/SQL, Oracle9i, MS Visio, MS Office, Quality Center 9.0, QTP, Crystal Report, Quick Test.