SUMMARY

• Software Quality Assurance Project Lead with over 13 years of professional experience and advanced certifications. Expert in Mobile, Web, API, MuleSoft, ETL, Database, Data warehouse, Automation coding and programming, SQL Database, Mongo Database, Teradata, Mainframe technologies and other advanced Software QA programming and Testing. Highly skilled in SDLC (System Development Life Cycle) and its methodologies, Agile Safe practice, Testing Workflow Process including Developing and Executing Test Case, Bug finding, Logging and Tracking, Bug Life Cycle and Bug Status Reporting, Testing Methods and Tools.
• Proven skills in Testing Workflow Process such as Test Planning, Test Case Development, Test case Execution, Bug finding, Bug logging, Bug Tracking.
• Domain expertise in, including Automotive, Auto Finance, Supply Chain, Banking, Mortgage, E Commerce, E business, Retail, Telecom, Healthcare, SEO, social media integration, mobile compatibility, transaction flows, email and marketing, catalog browsing, dynamic merchandising, cart and checkout, order management, value added services and customer support.
• Expert in IBM Mainframe technologies and validation using VSAM files, DB2, CICS, Mainframe screens, Batch and Online testing
• In depth experience in API and MuleSoft validation including System API, Gateway API
• Mastery in all kinds of Database validation including SQL, Mongo DB, Teradata
• Highly skilled in reporting tools and processes including Cognos and Tableau.
• Hands on experience in performing different types of testing such as Black Box, Functional, Regression, System, Cross Browser, Cross Platform, Smoke, End to End, Alpha, Beta, and User Acceptance Testing.
• Skilled in Web services testing using Rest Clients and Soap
• Well experienced with test management tools such as Quality Center HP ALM, Version One, and Microsoft Test Manager.
• Highly skilled with using various Bug tracking tools such as Quality center HP ALM, Version one, TFS, Clear Quest, Bugzilla, and Jira.
• Experience with working in Agile, Waterfall methodologies.
• Skill of writing Test Plan, Test Strategy, Test Cases and maintaining Test data.
• Highly skilled and experienced on Release, Iterations, Sprints, Scrum, Agile Release Train, Iteration Schedule, Sprint and Release Planning, Sprint Review, Demo and Retrospective.
• Expertise in Design and review of various documents including the User Stories, Release Plan, Vision Statement, Road Map, Communication Plan, ARB Presentation, Risk List, Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix (RTM) and testing documents.
• Active participation in business and technical sessions with development team and business unit.
• Experience in requirements management and scope creep management to control new changes.
• Expertise in conducting Joint application design (JAD) sessions, interviews, written correspondence, project status reports, meeting minutes, oral presentations, Scrum of Scrums and email to keep executive staff and team members apprised of goals, project status, gaps, issues, conflicts and possible solutions.
• Excellent team player and has ability to work in conjunction with Testers, Developers, Product owner, Scrum master and other team members in validation and testing complex scenarios and in the maintenance of Quality Standards in projects.

TECHNICAL SKILLS

Platforms: Windows 95/98/NT/2000/XP, Windows 7, Window 10, iOS, Android

Quality Assurance: HP Quality Center 9, QTest, HP ALM 12.5, MTM (Microsoft Test Manager), API Postman, Selenium Web Driver, Version One, TestNG, Maven, Appium

Design Tools: UML 2, MS - Visio 2007/2010, Rational Rose, Visual Paradigm, XCode

Programming Language: HTML, SQL, XML, .NET, IBM Mainframe, Java

Reporting tools and document service: MS Project, Visual Studio 2010 (Team Foundation Server, TFS), SharePoint Server 2010, CA Clarity PPM, Version OneDatabase SQL Server, Squirrel, MongoDB Studio 3T, Compass, DB Visualizer, Teradata Client

Methodologies: Agile/scrum, Waterfall, Agile Hybrid

Bug Tracking Tools: Clear Quest, Clear Case, Rational Requisite Pro, Rational Rose 6.0s TFS, Clear Quest, Quality Centre, Bugzilla, Jira, Version One

Other tools: MS Team, Slack, Zoom, MS Office (Word, Excel, Access, Outlook, PowerPoint), Cognos reporting, Tableau Reporting

Testing: API, MuleSoft Testing, Functional, Smoke, Regression, Integration, End to end, Rest Client Web Services, Soap Testing, Database Testing, Automation Testing, CI CD

PROFESSIONAL EXPERIENCE

Software QA Analyst/ QA Lead

Confidential

Responsibilities:

• Followed Agile/Scrum methodology.
• Played a significant role in maintaining the Quality Standards of software.
• Created and maintained Test Plans and Test Cases as per the requirement documents and executed the same.
• Followed strictly Testing Workflow Process such as Test Case Development, Test case Execution, Bug finding, Bug logging, Bug Tracking using HP Quality Center tools.
• Performed Functional, System, Regression, Smoke and User Acceptance Test.
• Identifies, reported, and linked Defects and monitored the defect fixing status using Quality Center Bug Tracking and Version One tool.
• Used various device and operating systems for mobile testing such as iPhone, Android, Notes etc.
• Regularly attended Bug Review Meeting.
• Participated in Sprint Review Demo meeting, Retrospectives and provided feedback using Trello tool.
• Attended Walkthrough meetings, JAD sessions and requirement review meeting to analyze and understand the requirements and provided feedback as needed.
• Followed all test phases accurately as well as tested and verified requirements in various environment including SIT, TST, Regression, Smoke, UAT and Production
• Maintained Test Data for Test Script execution.
• Created Test Cases in accordance with the Test Plans.
• Participated in development of Test Strategies.
• Involved in requirements review process to compile Test plan and Test Scenarios.
• Created test suites for categorizing test cases and test scripts.
• Used SQL queries extensively to access Squirrel Database.
• Interacted with developers & other team members to resolve the defects.
• Participated in daily Scrum meetings, provided feedbacks, and made whole team aware of recent updates and progress.

Confidential

Software QA Analyst/ QA Lead Carmel

Responsibilities:

• Followed Waterfall Methodology.
• Analyzed thoroughly BRD, FSD, Use Case Models, Process Flow and Activity Diagrams.
• Involved actively with Development team, Business unit and QA team to get updates regarding project, resolve roadblocks and proper planning for documenting and executing testing process.
• Involved in requirements review process to develop Test plan, Test cases and Test Scenarios.
• Involved in the peek review meeting with Core QA team to define scope, approach and project progress report.
• Created Test plans, Test Cases and executed the same and resolved defects.
• Performed manual testing for Regression, Functional and user acceptance (UAT).
• Followed Bug Life Cycle properly and performed Bug Finding, Logging and Tracking using Clear Quest and Quality Center
• Created and executed manual test scripts for User Acceptance Testing.
• Participated actively throughout all test phases including SIT, TST, UAT and Production.
• Participated in preparing various business and technical reports.

Confidential, Miami Florida

SQA Analyst

Responsibilities:

• Followed Agile SDLC methodology.
• Tested and verified the requirements in various application channels such as NET 10 Web, NET 10 TAS (Tracfone Agent System), WebCSR, IVR using NET 10 Brand handsets and NET 10 website.
• Followed strictly Testing Workflow Process such as Test Case Development, Test case Execution, Bug finding, Bug logging, Bug Tracking using HP Quality center version 9.
• Analyzed thoroughly Requirement Documents including PDD (Project definition document), SDD (Solution design documents), FSD (Functional specifications), Flows and Wireframes to prepare Test Plans and Test Cases.
• Followed Test phases from SIT, TST, UAT to Production (Go live) and accomplished Functional, Regression, End to End and Rollout testing.
• Extensively used SQL database on different environment such as SIT1, SIT2, SITB, TST1 and TST2 and run the SQL queries to process back end transactions.
• Used CA Clarity PPM software application to get access for project related documents, resources, project schedule and support.
• Used SharePoint application for shared folder access and MS Outlook for scheduling meetings.
• Identifies, reported, and linked Defects and monitored the defect status including re-test, pass, open, fixed using Quality Center Bug Tracking.
• Regularly attended Bug Review Meeting.
• Attended NET 10 daily stands up meeting every day to get updates of the project status, risks, roadblocks, and solutions.
• Followed IEEE Std. 829-1998 and SQA procedure and standards version 4.8 to maintain the Quality Standards of software.
• Performed accurate testing process flows such as Activation, Redemption, Purchase, Upgrade, Port in internal, Port in external, Deactivation, Reactivation using real Handsets as well as using only Data.
• Maintained Test Data for Test Script execution.
• Involved in requirements review process to compile Test plan and Test Scenarios.
• Frequently coordinated with development team, business unit, PSI team and PMO to analyze project require and to make sure that work progress is in the right track or not.

Confidential

SQA Analyst Miami

Responsibilities:

• Attended B2B daily stands up meeting every day to keep updated with the project status, risks, roadblocks, and solutions.
• Followed Agile SDLC methodology.
• Extensively used requirement documents such as PDD (Project Definition document), SDD, FSD, Use-cases, Flows, and Wireframes to prepare Test Plan and Test Cases.
• Thoroughly tested requirements in all brands including NET 10, Telcel, Simple Mobile, Straight talk and Tracfone using all application channels such as Web, TAS (Tracfone Agent System), WebCSR, and IVR.
• Maintained Quality Standards of the project using IEEE Std. 829-1998 and SQA procedure and standards version 4.8.
• Performed accurately Testing Workflow Process such as Test Case Development, Test case Execution, Bug finding, Bug logging and Bug tracking using Quality center version 9.
• Followed Test phases from SIT, TST, UAT to Production (Go live) and accomplished Functional, Regression, End to End and Rollout testing.
• Regularly attended Bug Review meeting, Project Progress Meeting and Project Scope and Approach Meeting.
• Extensively used SQL database on different environment such as SIT1, SIT2, SITB, TST1 and TST2 and run the queries to carry out back end transactions.
• Used CA Clarity PPM software application to get access for project related documents, resources, project schedule and support.
• Used SharePoint application for shared folder access and MS Outlook for scheduling meetings.
• Identifies, reported and linked Defects and monitored the defect status including re-test, pass, open, fixed using Quality Center Bug Tracking.
• Precisely tested flows such as Activation, Redemption, Purchase, Upgrade, Port in internal, Port in external, Deactivation, Reactivation using real Handsets as well as using only Data.
• Maintained Test Data for Test Script execution.
• Performed regular follow up with Development team, Business unit, PSI team and PMO to analyze project requirements and to make sure that work progress is in the right track or not.

Confidential, Charlotte NC

Software QA Tester

Responsibility:

• Requirements were QA Analyzed through interactions, Sprint planning meetings and Grooming sessions with Business Analyst, Product owner, loan analysts, credit analysts and other potential users of the application.
• Used Advanced lending solution to verify the customer credit line.
• Used Clear Quest for bug reporting.
• Tracked issues that are detected and updated the status of existing issues based on the daily meetings with the off-shore team.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Designed and developed scenarios based on business requirements.
• Involved in Functional Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases before releasing the application.
• Wrote test plans and test cases based on the business requirements which involved market risk analysis and risk management like continuous time finance & asset pricing, stochastic processes & simulations, credit derivatives, structured products, documentation, value at risk, risk & return optimization.
• Interacted with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Validated the tests to make sure they has been executed correctly and meets the scenario description.
• Used Quality Center for maintaining Test Plan, Test Scenarios, Test Cases and also generated reports of the Defects from the QC.
• Involved in project status meetings, QA review meeting, and System Test meeting.
• Wrote test cases for the User Acceptance testing.
• Worked with the Product Owners and Scrum Master to estimate and prioritize the products.

QA Tester

Confidential

Responsibility:

• Expertly carried out testing such as Functional, Regression, System, Cross Browser, Cross Platform, Smoke, End to End and User Acceptance Testing.
• Contributed actively on Sprint and Release Planning, Iteration scheduling, Story Grooming, Scrum sessions, Demo, Sprint Review and Retrospectives.
• Tested Web Services using Rest Client.
• Assisted project manager in defining project scope, out of scope, vision, mission, objectives, and milestones.
• Involved thoroughly through all phases of SDLC (System development life cycle) and performed lead role in QA analysis and UAT (user acceptance testing) phases of SDLC.
• QA Analyzed and discussed requirement from UML diagrams, activity diagrams and sequence diagrams.
• Used agile methodology and analyzed user stories to develop Test Plan and Test cases
• Wrote and executed Test Cases, Logged, and tracked defects.
• Assisted project manager in designing and updating (SOW) statement of work.
• Assisted in creation of WBS(work breakdown structure) and critical path using Gantt chart.
• Attended quick review meetings regularly to analyze project progress, roadblocks, errors, and changes as well as prepared meeting minutes, took feedback and kept updated all stakeholders with the current status.