Senior Test Consultant Resume

SUMMARY:

A result - oriented professional targeting assignment in SFMC, E-Commerce Testing and Implementation within an organization of high repute preferably in IT industry

9.2 years of experience in Marketing Cloud & Sales Cloud Testing.
Good experience working on Agile projects
Skilled in STLC & Test Methodologies from project definition to post- deployment documentation
Worked in various phases of SDLC such as requirement gathering, analysis & designing
Domain worked - Telecom Billing (BSS), E-Commerce, Banking and Insurance
Conducted testing activities to ensure quality and functionality of assigned systems; ensured timely and accurate test communication with Development Leads, Project Manager and Senior Management throughout project life-cycle.
Actively involved in User Acceptance Testing (UAT) and Support to the customers.
Expertise in managing end-to-end execution of complex and high valued projects including planning resources as per SLAs and balancing work distribution to meet preset deliverables and delivery as per budget and time norms.
Worked as a Loaned Resource for one of the Big Banking Projects of Tech Mahindra.
Experience in managing system testing activities including preparation of comprehensive test plans, test specifications, test cases, defect tracking, test activities & mentoring new members.
Expertise in Testing Domains related to Banking Insurance, HealthCare, Telecom
Have a good experience of leading a Regression team of around 6 members for a tenure of around 2.5 years.

CORE COMPETENCY:

SFMC Testing
Requirements Analysis
Project Execution
Knowledge Management
TestPlan
Defect Management
Defect report Preparation

TECHNICAL SKILLS:

Key skills: SFMC

Hands: on experience on

Email studio: Content builder, Subscribers, Interactions, Tracking, Email Message/Template

Automation Studio: User initiated Import File, File Transfer, Data Extract, SQL Query, Filter, Script

Journey Builder: Multi-Step Journey, Single Send Journey, Entry Sources Data Extension, Event, Email Flow Control, Waits, Splits

CRM Software: Salesforce CRM, Clarify Amdocs CRM, Cerellion CRM

Testing Tools: HP ALM, Jira, POSTMAN

Software Testing Skills: System Integration testing, UAT.

KEY RESULT AREAS:

Review project test and implementation schedules.
Monitor, document & report status of defects for each testing cycle and overall project to the management.
Design Test Plan for projects & conduct review activities.
Interact with team members to ensure smooth progress of project.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Test Consultant

Environment: SOAP UI, Stream Serve, Cerellion CRM, Test Link, SFMC, JIRA, Putty, OCS (Online Charging System), Toad, Citrix Extranet Client, SFDC CRM

Responsibilities:

Review test plans & test cases. Prepare & submitted daily status reports.
Coordinated with onsite team as offshore coordinator for various E2E Testing modules; attended Walkthrough meetings Led group of new team members and mentored them for all project activities.
Extensive use of sales cloud CRM in testing E2E customer journey purchasing different Postpaid and prepaid products using classic client.

Confidential

Senior Test Consultant

Environment: SOAP UI, Clarify Amdocs CRM, Clarify CRM, SFMC, HP ALM, Putty, Toad, Citrix Extranet Client, Kenan Arbor, Lexpo (log Tracking tool), Confidential Customer Portals

Responsibilities:

Creating testing artifacts
Involved in App Testing of Confidential on both Android and iOS Mobile Devices.
Preparing Test Plan and test cases as per Specifications
Mentoring the Team involved into Regression testing (Both Manual and Automation)

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