SUMMARY

• Software Quality Assurance Specialist with over seven years of practical experience in quality control processes, business systems analysis, and software quality testing.
• Extensive experience in various stages of project life cycle and in dealing with clients, providing the User acceptance testing (UAT) training material and presentation.
• Significant experience working on IT projects in a team environment of small to large - scale Windows\Web\Database projects in a corporate environment and with various groups in government and private sectors.
• Verification of application according to WET4 standards based on WCAG 4.0 guidelines.
• Testing of user experience for web applications (RNet).
• Performed functionality testing using automation testing tool: Selenium.
• Automate and update the scripts using different Identifiers for the actions using (Selenium).
• Involved in creating Test cases using ADO Azure DevOps.
• Identified and reported defects with great details during testing cycles (such as detailed description, reproduction steps, environment where it was found, build number, screen shots using SnagIt, severely, priority, component) using Team Foundation Server (TFS) bug tracking tool and Microsoft Team Management MTM, so bugs can be easily reproduced and resolved by the developers.
• Create, review and execute test strategy, test plan and test cases.
• Document test results in Team Foundation Server (TFS) .
• Worked closely with the Business Analysts to make sure all the functionality in the application meets the Business Specifications.
• Open bugs using JIRA.
• Participated in peer review test cases and execution results.
• Performed functionality testing using automation testing tool: Rational Functional Tester (RFT).
• Experience with project management concepts, and the software development life cycle (SDLC) like Agile methodologie, Waterfall, Scrum ...etc
• Exceptional experience in manual Software Quality testing such as regression, functionality, inter-operability, Sanity, smoke, installation, usability, unit and integration testing
• Worked along the system’s team to implement and maintain internal IT infrastructure.(CRM).
• Provide useable resources to assist end users in operation of software package (CRM).
• Conduct user training and create and maintain knowledge transfer documentation (CRM).
• Analyzed business requirement documents and technical specs and create test cases, test scenarios and added to regression test batch based on these requirements and specs.
• Worked on end-to-end testing.
• Wrote test cases for regression, functional or black box testing (automation and manual testing) by using in-house built in testing tools.
• Performed system testing: regression and user acceptance testing.
• Updated regression scripts to constantly enhance and optimize the regression-testing suite.
• Attended weekly meetings with System Testing teams, developers and stakeholders to discuss the status of testing, testing strategies etc.
• Attended business requirement scheduled review meetings to ensure that the system meets the testing requirements.
• Worked closely with the Development team in getting fixes for the defects that have been in open status.
• Communicated test progress, test results and other relevant information to team lead.
• Developed detailed test plans per adopted test methodology (Waterfall).
• Trained and mentored software testers on the use and understanding of the Web application (Information Technology Renewal Delivery System ITRDS).
• Flexible with the ability to work under pressure.
• Develop test scripts as per Change request Document.
• Able to work independently and as part of a team.
• Created the scripts for the Core Business Capability (CBC) templates for the exchange of data between CPP (Canada Pension Plan) and RRQ (Régie de Rentes du Québec) also used for automation.
• Verified that fixes are effective and updated verification status.
• Have extensive knowledge of the CPP, OAS (Old Age Security) benefits.
• Implementing different types of testing, developing software testing strategies and plans.
• Significant experience in testing tools and techniques including manual method.
• Significant experience in utilization of the bug tracking tools and selecting the most suitable ones for the organizations based on the requirements, technology, and the budget with respect to the application.
• Training the new employees for “How to use RFT”.

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Specialist/Analyst

Responsibilities:

• Co-ordinate and execute testing execution activities (test strategy sessions, test planning, test scripting, test reporting).
• Track and report on overall testing progress, bugs tracking and risks via weekly status report documents
• Liaise with stakeholders and management teams
• Develop, document and update the consolidated test plans, test scripts, and test scenarios and data from system use cases and functional designs.
• Automation of scripts using Rational Functional Test (RFT).
• Attend Scrum meetings every Tuesday with business Analyst and development teams to discuss all defects found during release cycles.
• Document test results in MS Team Foundation Server (TFS) and Microsoft Team Management (MTM).
• Involved in creating Test cases using ADO Azure DevOps.
• Experience with project management concepts, and the software development life cycle (SDLC) like Agile methodologie, Waterfall, Scrum ...etc
• Automate and update the scripts using different Identifiers for the actions using (Selenium).
• Open bugs and write test cases based on Business requirements.
• Training new employees on the tools we use to perform the work.

Quality Assurance Specialist

Confidential

Responsibilities:

• Develop, execute and maintain testing standards, scenarios, procedures, and guidelines to ensure consistent testing procedures for manual test scripts.
• Testing of user experience for web applications (RNet).
• Performing Software Quality testing such as regression, Performance, functionality, Sanity, UAT and integration testing for COTS applications (CRM Microsoft dynamics).
• Worked along the system’s team to implement and maintain internal IT infrastructure.(CRM).
• Provide useable resources to assist end users in operation of software package (CRM).
• Conduct user training and create and maintain knowledge transfer documentation (CRM).
• Discussed requirements with end user and proposed solutions to achieve goals more efficiently (CRM).
• Planned and executed testing methods to ensure functionality works as expected (CRM).
• Verification of application according to WET4 standards based on WCAG4.0 guidelines.
• Finding gaps between business requirements and system specifications, provide feedback to managements.
• Testing of Functionality of the web application (FDD).
• Attend Scrum meetings every Tuesdays and Thursdays with business Analyst and development teams to discuss all defects found during release cycles.
• Performed functionality testing using automation testing tool: Selenium.
• Creating and executing test cases, test scripts against business requirements.
• Improve existing QA process plan and merge it with the SDLC
• Creating accounts and CCVs codes from Canadian Common CV web application
• Create new QA process plan for new projects on site.
• Researched and made purchase recommendation for bug tracking tools
• Create tractability matrix to identify testing progress.
• Working closely with development and business teams on defects, issues and enhancement requests.

Quality Assurance Specialist

Confidential

Responsibilities:

• Business Analyst performing requirements gathering and analysis
• Mapping business requirements to testing scripts
• Prepared PowerPoint presentations for business meetings
• Participated in client meetings as part of team
• Performed Software Testing such as regression, functionality, inter-operability, automation and integration testing on RSIG (Rail Safety Integrated Gateway) application developed using Siebel CRM application.
• Developed and executed test plans and test cases created from requirements and business systems documents.
• Developing and implementing test plans, strategies, scenarios, packages and scripts for web-based applications such as Cognos BI reports, ETL (Extract, Transform, and Load).
• Performing Load testing using LoadRunner automated tool version 9.0.
• Performed Integration testing Adobe Live cycle COTS applications and RSIG.
• Log defects on the interactions between COTS applications and RSIG.
• Discussed test results functional specifications with the Development Team during project status meetings to create and adjust plans for next steps.
• Creating and executing test scripts for Siebel application, logging defects and retesting all fixes and failed scripts using test manager.
• Provided bug tracking skills and test case creation utilizing the Microsoft (TFS).
• Performed sanity testing for all new builds provided to the QA team.
• Performed automation testing using Quick test professional version 9.0.
• Executed test plans and test cases created from requirements, functional specification and business systems documents.
• Extensive Data Migration testing due to changing entire database schema.
• Provide bug tracking skills and test case creation utilizing bug tracking system and Excel spread sheet.
• Tracked and prioritized software bugs reported in the defect tracking system.
• Retesting fixed defects with review and update of Test Script results.
• Logged defects in the defect-tracking database to programmers for status update.

Quality Assurance Specialist

Confidential

Responsibilities:

• Creating and maintaining test plans and scenarios for a business application according to the business requirements and functional specifications
• Report all testing results to programmers and help resolve all defects, enhancements, bugs related to all above testing types (Unit, Integration, regression…etc).
• Retesting all fixes by the programmers and make sure it match the specifications.
• Developed, updated, and executed test cases and testing procedures for Confidential applications.
• Develop and executes test scenarios for n-tiered, web-based applications for manual test scripts to test online system using .Net and Java.
• Identify and report significant issues in data quality, recommend action plans and best practices to resolve the issues.
• Evaluated automated tools that fits Protus needs, made recommendations to managements
• Created test scenarios using automated tools QTP (Quick test Professional)

Financial Director and Test Engineer

Confidential

Responsibilities:

• Responsible for preparing yearly budget and expense for full staff
• Supervising a team of five and assigning tasks based on their skills.
• Developing and execution of test plans and test scenarios created from requirements, functional specifications and business systems documents for manual test scripts.
• Tracked and prioritized software bugs reported in the defect tracking system.
• Working closely with programmers to perform unit, system, regression, integration and all type of black box testing.
• Reporting all defects and problems to programmers, helping programmers in resolving all outstanding issues to meet client satisfaction and requirements.
• Identifying missing data requirements and identifying possible interoperability issues.
• Retesting fixed defects with review and update of Test Script results: logged reported defects in the defect-tracking database to programmers for status update.