EXPERIENCE:

Confidential

Quality Assurance Test Plan Coordinator

Responsibilities:

• Built test plans and executed test cases for Textbook Sales and Management Applications, online sales website, and order processing projects.
• Created templates for test artifacts and created instructions and training materials for testing and best practices, and helped the team start documenting test cases and test execution, leading to an overall reduction in escapes for releases.
• Created test progress tracking artifacts and dashboards.
• Wrote test plans, test cases, and created formulas for accurate estimates based on actual testing effort.
• Performed test execution activities, recreation of defects, writing and managing defect reports, testing defects and new development.

Confidential

Quality Assurance Test Lead

Responsibilities:

• Created and managed functional test cases for Medicaid modernization customer facing web application
• Created and managed test plan and test cases for Section 508 Accessibility testing.
• Assigned and tracked work for 12 functional testers.
• Created and managed status reporting documents and templates for SIT testers.
• Conducted defect/requirement walkthrough meetings with client representatives for the Confidential .
• Coordinated as liaison between UAT partners/Client and test/development efforts by conducting scrums, building test dashboard, analyzing user requirements, managing test metrics, and testing updates.
• Working closely with UAT partners/Client to identify business needs and provide planning and communication to meet those needs.
• Worked with UAT to develop test beds, test requirements and expected results, exit and entry criteria, test plans, test cases, and other test artifacts.
• Managed testing analysis of requirements, use cases and user stories.
• Managed User IDs for SIT testers and UAT Client Partners/Testers.
• Managed process documentation for batches, user ids, Coordinated and managed Federal Hub CMS testing for IV&V documentation.

Confidential

Quality Assurance Analyst

Responsibilities:

• Conducted audit and documented results for test process improvement corporate goal.
• Prepared recommendations for incremental TPI.
• Prepared comparison of Test Process Improvement models including TMMi, STEP, CTP, TPI.
• Introduced WBS documentation for defect management and metrics, quality assurance group, IEEE 829 standards, and static testing.
• Built and documented a naming convention for QTP test automation pilot.

Confidential

Systems Software Applications Tester

Responsibilities:

• As part of the Quality Engineering team developed strategic plans for bug tracking and reporting, test automation implementation, quality assurance best practices, and quality integration throughout the SDLC.
• Conducted internal audits of test and development processes to identify and implement best practices to improve quality.
• Developed test metrics and defect tracking processes for software projects.
• Developed a comprehensive RFP for automated test tool selection. Interacted with vendors, scripted and managed vendor demos, and developed scoring metrics for test tool selection.
• Created test plans and test cases for software implementations including policy billing systems, lost prevention application, web applications and consumer credit card transactions.
• Analyzed documentation and requirements of new development to document intended functionality for test decomposition.
• Attended requirements and specification reviews to identify and document test requirements.
• Developed negative test plans and fault models.
• Functionally decomposed requirements and identified potential testing targets.
• Developed test plan, test cases and scripts for web modernization project.
• Developed training materials on web testing and internet consumer behavior for UAT testers, project owners, and business analysts, including a detailed test plan and scripts for testing consumer online and phone credit card and ACH payments.
• Provided quality assurance measures, strategic written plans, and testing standards for all stages of the development process.

Confidential

Quality Assurance Analyst

Responsibilities:

• Wrote test plans, test cases, identified missing tests, and manual tests as candidates for automation.
• Continually reviewed and improved the QA functional role as part of the whole team success.
• Clarified stories, looking for hidden assumptions and creating tests in an XP development environment.
• Created Test Matrix/UAT/Success Path tests as part of project sizing.
• Identified acceptance tests required by the customer and the business. Performed and participated in all tests, automated and manual, as part of the project implementation at all levels.
• Provided unit estimates during planning including acceptance tests in story estimates, automation and regression, and implementation.
• Developed and documented test implementation plans. Defined, acquired and validated test data.
• Evaluated acceptance tests and verified quality specified by the customer. Provided options for handling defects, tracked all bug fixes for the project, and provided metrics based on the business requirements.
• Wrote test plans and test cases for new in - house developed customer billing system, including all functional, end to end, integration and web testing for customer and dealer websites.