SUMMARY:

• Over 20 years of technical experience wif progressing responsibilities
• Experience leading teams in teh United States, Philippines, India, and Belgium
• Experience presenting project timelines, resource allocation, and budgets to Senior and Executive Level Management
• Experience wif software methodologies including Waterfall, XP, Agile, V - model, and CMMI
• Experience wif JIRA, Rally, Confluence, MS Project, MS Office, resource allocation, staff argumentation, and departmental budgeting

PROFESSIONAL EXPERIENCE:

Sr QA Manager

Confidential, Texas

Responsibilities:

• Led companywide initiative to replace existing test management tool resulting in teh migration from Zephyr Cloud to Xray Cloud improving uptime from 75% to 99%, reducing monthly license fees, and providing enterprise-wide defect metrics capabilities.
• Led companywide initiative to identify quality gap coverage among functional and automation testing leading to new collaboration amongst teh Enterprise teams. Resulted in going from 0% manual to automation test case coverage to over 25% coverage in one quarter.
• Realigned QA job titles to foster career growth moving from QA Analysts, Test Facilitators, and Automation Engineer to Software Engineer in Test and Software Development Engineer in Test.
• Hired, developed, assessed, and coached team members to improve skills, increase production, and provide career growth using Atlassian Confluence, Atlassian JIRA, and internal management tracking applications.
• Provided mentoring and coaching to over 20 direct and indirect employees resulting in promotion of team members to QA Test Lead and Business Analyst.
• One direct report ed Employee of teh Quarter. Five direct reports ed Employee of teh Month.

Sr. Manager of Engineering

Confidential, Texas

Responsibilities:

• Led teh development of a next-generation $50 million yearly revenue application cloud-based SaaS solution for financial match reconciliations on Angular and SQL Server in Azure.
• Led companywide initiative resulting in teh creation of a new Test Automation team using a framework built in C# and Selenium using page object modeling, Git, and BDD to validate Java, Spring, C#, .NET, and Angular Enterprise Applications for office locations in Dallas and Baltimore. Teh CI/CD process moved from using Jenkins to Azure DevOps. Automation coverage moved to over 80% test coverage in six months.
• Realigned QA job titles to foster career growth moving from QA Analyst, QA Engineer, and Automation Engineer to Software Engineer in Test and Software Development Engineer in Test.
• Led companywide initiative to combine six separate Defect and Feature development teams into three high performing Agile Product teams leading to improved efficiencies and departmental morale resulting in additional career growth opportunities for office locations in Dallas, Baltimore, and remote employees.
• Hired, developed, assessed, and coached team members to improve skills, increase production, and provide career growth using Azure DevOps, Atlassian Confluence, and internal management tracking applications.
• Provided mentoring and coaching to over 25 direct and indirect employees resulting in promotion of team members to Sr. QA Engineer, Scrum Master, Developer I, Technical Lead, and Manager.
• Planned, coordinated, and led colege recruiting on four colege campuses resulting in entry-level software developer hires and building strong relationship wif numerous coleges in Texas.
• Planned, organized, and led teh 3rd annual Trintech Code Games. A 48-hour coding competition where Trintech employees, from across teh organization, are challenged to code, develop and present an idea that enhances or innovates one of Trintech's existing Record to Report solutions.
• Guided teh team who won teh Customer’s Choice on implementing NeoLoad to illustrate system performance degradation on current enterprise solutions modules.

Confidential, Texas

Software Development Manager

Responsibilities:

• Implemented a curriculum for Engineers to enhance knowledge base of Microsoft Azure as company pivoted towards new technology platform.
• Led effort to create new interview questions and job descriptions to align organization wif pivot shift to Microsoft Azure and AngularJS.
• Planned and coordinated seven Engineers from Dallas, Kansas, and India to attend Star West Conference in Orlando, Florida which led to teh adoption of stronger QA best practices and sending a second group of Engineers to teh conference teh following year.
• Promoted and guided teh adoption of an Agile/Scrum Load Test Team to perform testing earlier in teh software development life cycle using NeoLoad.
• Led effort to adopt Quality Assurance process and standards across multiple Agile teams.

Sr. Test Automation Engineer

Confidential

Responsibilities:

• Presented test automation efforts of local team members to a global automation summit wif Middle Level Management to create a global test automation charter for organizations throughout teh company to follow.
• Redesigned application performance timings tests in Coded UI Architecture to present information to upper management to determine areas of teh application that are experiencing slow response times increasing quality standards by 75%.
• Implemented a TDD automation framework using Git wif customized Microsoft Code UI code written in Microsoft .NET to replace legacy automation framework that was adding to technology debt.
• Implemented a testing repository to main test cases, execute test automation, and manage test lab resources using Microsoft Test Manager.
• Implemented CI/CD using Azure to spin up QA environments to validate release deployments.

QA Lead Analyst

Confidential

Responsibilities:

• Set budgets, resource allocation, and future release schedules wif Senior Level Management.
• Test Lead on e-commerce projects wif onsite resources and resources in Minnesota.
• Executed test automation framework written in Rudy to ensure weekly production release deployments.
• Test Lead on enterprise services projects wif onsite and Philippines resources.
• Test Lead on Gamestop Mobile application rewrite wif onsite and third party resources in Dallas. Became teh Subject Master Expert for configuring teh underlying API written in Python after teh Development resource left teh organization.

Sr. Software Engineer

Confidential, Plano, Texas

Responsibilities:

• Test Lead on new Cloud Virtual Lab Management CA Virtualization to bring in additional revenue for teh product portfolio.
• Mentored Junior level colleagues on Software Development processes.
• Level 2 and 3 Support for a Global Support organization on teh CA LISA tool.

Project Consultant

Confidential

Responsibilities:

• Provided quarterly briefs to Executive Level Management on project progression.
• Test Project Manager on supply chain project.
• Increased project and team efficiency 50% by alleviating bottlenecks from onsite and India resource planning by improving team morale and coaching on better estimation techniques.
• Managed four in-house and six India team members.
• Maintained resource allocation matrix, multiple project plans and yearly budget for project team.

QA Implementation Lead

Confidential

Responsibilities:

• Provided CEO weekly project status to resolve teh client CIO’s concerns over product quality and implementation efficiency. Teh resolution led to a renewed acceptance level from customer and resulted in additional product portfolio purchases.
• Test Project Lead on implementation project for one of teh nation's largest and strongest financial services holding companies in teh United States working in tandem wif multiple vendors across teh world to replace legacy bank system.
• Maintained resource allocation matrix and multiple project plans to ensure projects stayed under budget and meet project milestones.
• Implemented Quality Center to replace an in house defect system to manage teh overall software life cycle and reduce redundancy as well as improve employee and process efficiencies by 50%.
• Provided to all departments including peers and upper management of teh usable and effectiveness of Quality Center.
• Created departmental test automation process documents to outline how test automation needs to be setup and utilized departmental wide for QuickTest Pro and WinRunner becoming teh Subject Manner Expert for customer inquiries for utilizing test automation on technology-based solutions for teh financial services industry.
• Mentored traditional financial analysts to transition into a Quality Assurance role.

QA Lead

Confidential

Responsibilities:

• Worked wif Executive Level Leadership to ensure a SaaS website remained an industry leader.
• Worked wif customers to configure and create reporting dashboards to show Key Performance Indicators to ensure profitability and show work efficiencies.
• Created a QA Charter for teh formulation of a new QA Department.
• Responsible for developing software processes, policies and procedures which was followed throughout teh company after several acquisitions.
• Lead Project Manager responsible for implementing and managing Quality Center for a production team consisting of on-shore and off-shore resources that improved employee and process efficiencies by decreasing defect backlog by 20%. Teh production team consisted of ten in-house and six India team members. Teh India team members were replaced wif a team from Belgium.
• Implemented test automation framework using QuickTest Pro and LoadRunner to ensure 98% uptime of eCommerce application.

QA Lead

Confidential

Responsibilities:

• Managed three testers responsible for ensuring new and existing components being released were reliable, defect free, and functioned as documented for two applications. Led projects from teh design and specification stage through teh release of teh application.
• Test automation framework written in WinRunner using CI/CD was used to ensure weekly production release deployments.
• Led monthly Defect Tracking meetings wif Development, Integration, and Product Management thus decreasing defect backlog by 40%.

QA Consultant

Confidential

Responsibilities:

• Implemented a formal testing process for a new Accounting application for teh Senior Accounting Manager at NTTA by implementing Quality Center, QuickTest Professional, CI/CD to a consulting team of four members.

QA Lead

Confidential

Responsibilities:

• Managed team of four - 1 QAs, 2 Bas on complying wif CMMI standards.
• Created Weekly Defect Reports for upper management to illustrate teh current state of all defects.
• Conducted interviews to build a new Quality Assurance and Business Analysis organization.
• Maintained resource allocation matrix, multiple project plans and yearly budget for project team.
• Implemented a formal testing process from inception to CMMI Level 2.
• Created a testing naming convention for teh team to use for creating new test scripts and entering test defects to alleviate redundancy and provide better traceability metrics for upper management.

Sr. Automation Developer

Confidential, Plano, TX

Responsibilities:

• Led a team of production support developer to reduce production defect backlog by 50 percent
• Led teh search for an automation testing tool to be introduced to teh QA team which consisted of looking at teh best in class test automation tools.
• Presented findings of automation testing tool study to upper management which led to teh implementation of initial test automation commercial tool on time and under budget.
• Work on teh development of an in-house Test Automation Framework from inception using WinRunner.