SUMMARY

• Over 6 Years of diversified experience in Software Quality Assurance and Testing on Client/Server, Windows based and Web based applications.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and teh Role of QA.
• Extensively experience in analyzing business requirements and specifications, development and execution of Test Plans, Test Scripts and Test Cases.
• Involved in Manual testing & Tracking defects using Quality Center and Rally.
• Involved in Functional and regression testing
• Good working knowledge on Windows and UNIX Environment.
• Involved in Writing, updating and maintaining teh Test documents for various stages of Testing for reference and auditing purpose.
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Cross Browsers testing.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Excellent Organization, Analytical and Problem - Solving skills and ability to quickly learn new technologies.
• Expertise in manual tools HP ALM, Quality Center for Configuration Management and Defect Tracking.
• Strong Communication, interpersonal and Teamwork skills.
• Experience in maintaining Test Matrix, Traceability Matrix & performing GAP analysis to verify that test cases meets teh end client requirements
• Proficient in cross browser testing (IE, chrome, Firefox and Safari)
• Expertise in all stages of Software Development Life cycle (SDLC)
• Comprehensive knowledge of teh SDLC wifin Web, Client/Server & Mainframe environment
• Highly proficient wif MS Office suite (excel, project, PowerPoint and outlook).
• Expertise in tracking Bug using different tools Test Director v1.52 to v8.0,Quality Center v8.0 to v9.0, Quality Center v9.2 to v10.0 and ALM v11.0 to v11.5x
• Strong knowledge of guidelines f or agile methodology in Software Development phases.
• Strong working knowledge on databases such as Oracle and MS SQL server
• Maintained test cases and created requirement traceability in Quality Center (ALM)

TECHNICAL SKILLS

Testing and Defect Tracking Tools: Test Director7.6 /Quality Center8.2, HP ALM, Rally, JIRA, Team Track, Bugzilla, Clear Quest, Soap UI, JMeter, BrowserStack

Microsoft Tools: MS office Suite (Word, Excel, PowerPoint), TFS (Team foundation server), MTM (Microsoft test management)

Languages: HTML, SQL, Java, Visual Basic 6.0, Php

Database: SQL Server, Microsoft Access, Oracle

Operating System: Windows, MAC, UNIX, Android and IOS

Cross Browsers Testing: Internet Explorer, Chrome, Firefox, and Safari

Methodologies: Agile, and Waterfall, Scrum, Kanban

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Reviewed business requirements documents to document business rules.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and resolving Test Anomalies
• Performed configuration/ compatibility and user interface testing manually.
• Hands on experience wif designing and writing training manual templates, project planning and writing technical documents
• Actively working wif all Agile Development and Scrum process throughout teh entire project.
• Identified, analyzed, and documented defects, errors, and inconsistencies in teh application using Jira
• Exported Manual test cases into Jira and maintained teh same in teh Test Plan module
• Performed test case assignments in Test Lab modules of Jira.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Managing and verifying teh Change Requests in Jira and assigning them to teh respective Dev team member.
• Created test cases manually to perform different types of testing such as smoke, functional, regression, system integration, exploratory testing and Backend testing
• Performed negative & positive testing manually.
• Participating in User Acceptance Testing (UAT), coordinated and supported teh end users during testing.
• Involved in planning and execution of test cases in selenium.
• Work wifQAmembers,QAmanagers, and software developers to troubleshoot test failures in teh various test environments
• Functional Specifications and documented Test Scenarios & Test Cases.
• Worked closely wif BusinessAnalyststo review Business Requirements & Functional Specifications and documented Test Scenarios & Test Cases.
• Performed Smoke, Functional, Regression, GUI, and backend testing.
• Managed Defect Tracking Life Cycle by identifying, reporting and tracking bugs, by using HP Quality Center.
• Attended periodic meetings, teleconferences and led discussions on problem resolution.
• Participated in Daily Agile Scrum "Stand-up", Sprint Planning and Retrospective Sessions and update teh team on status of upcoming User Stories in HP quality center.
• Involved in mobile App testing (IOS and Android) and tested teh application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Detecting defect and effectively communicating to teh developers using HP quality center.
• Perform manual Device Testing wif various Cell phone devices.
• Performed Back-End Testing using SQL queries to validate teh data and test teh data at various levels.
• Performed Batch Test validation to see various phases of teh UAT.
• Used NOSQLBOOSTER for validation of teh conditioned data that setup manually and update that as per teh scenarios.

Confidential, Chicago, IL

Responsibilities:

• Reviewed business requirements documents to document business rules.
• Developed teh Test cases to test Functionality and Interface of teh application using ALM.
• Used HP ALM to manage teh requirements and Test cases.
• Performed Manual testing using MS-Excel and HP ALM.
• Perform Functional Testing for Web and Mobile applications which includes Mobile Apps(iOS and Android)
• Involved in writing teh Test Procedure document for teh web and mobile application.
• Created strategy document that defines teh test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC). Created Test plan and Test cases and registered teh expected results.
• Involved in System testing, Acceptance testing of Statement Processing, Non-Statement Cycle Processing, Banking, Purge Processing, Online API modules.
• Created functionality test cases after establishing critical values and workflow.
• Gatheird Test data for executing SQL Queries.
• Involved in updating teh Test Procedure document, iteratively, whenever a Change Request is done.
• Involved in System, Functional, Integration, Regression and User Acceptance Testing.
• Involved in writing Test Plans, Test Cases and Test Scripts for some of teh modules of teh application under test (AUT).
• Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles.
• Tested teh system using SQL commands for back end testing on teh database.
• Written Stored Procedures using PL/SQL and queries using SQL.
• Used GUI checkpoints to check teh attributes of teh application across several builds and versions. Also used bitmap, database, text, etc. checkpoints while testing teh application.
• Manually conducted cross-browser testing wif Chrome, Safari and me.E.
• Identified and documented all teh defects to ensure application software functionality for present as well as future builds.
• Interacted wif Development and QA Teams to ensure overall quality of teh software.
• Performed extensive API testing using SoapUI.

Confidential

Responsibilities:

• Involved in teh project from teh kick-off phase
• Involved in execution of automation test scripts using SELENIUM and CUCUMBER
• Attending teh client calls to gather project testing requirement
• Integration, functional, Usability, System and regression testing
• Tracked and reported defect using Quality Center ALM
• Requirement gathering and creating high-level estimation plan.
• Resource planning and onboarding on time wif required Skill set.
• Worked in agile testing and exploratory testing environment.
• Represented QA team for requirement reviews, brain-storming sessions and have captured requirement defects
• Reviewed user stories and determined test strategy and test planning
• Created test plan, test cases and test scripts.
• Deliveredwell-documented Software Test Plans, designed Test Cases based on User Requirements Specification, Use case documents and production defects.
• Hands on experience onProduction Defect validation
• Engaging teh team members for teh project wif required skill set.
• Working wif production support team to ensure teh quality of teh delivery
• Prepare Test Release Note and publishing to teh Management team
• Document Lesson Learned and develop preventive actions
• Executed cases in multiple testing environments’ smoke, regression, integration, performance and UAT testing.
• Used multiple QA tools and technology JIRA,ALM, and Zephyr
• Test and validate product enhancements and new product launches for business to business web and mobile applications.
• Collaborate wif teh business and development teams to produce requirements that are well-documented and clear.
• Collaborate wif team members to create test cases to cover all teh use cases identified in teh sprint stories.
• Provide effort estimates to complete testing tasks related to sprint stories and participate in work sizing and sprint planning.
• Participate in test automation. Write manual tests wif a view to automation, learn teh automation tools in use, script automated tests, and extend teh automation infrastructure.
• Worked on different versions of tools Quality Center v 9.0 to v10.0 to ALM v11.0 to v11.5x
• Maintain subject matter expertise for teh systems under test and use that expertise to create, maintain, and extend teh test case library.
• Thoroughly document teh results of test cases and any defects encountered so they are easily understood.
• Attend to teh overall product to delivery, while being responsible for quality.

Confidential

Responsibilities:

• Review Requirements, Design documents and analysis.
• Performed Functional, Transaction, Integration, End to End, Positive testing, Black Box testing, White Box testing, Regression testing.
• Created test plans and test cases for Manual Testing.
• Used HP ALM for requirements management, planning, scheduling, running tests, defect tracking and manage teh defects and executing teh test cases.
• Developed test cases for teh Web Portal Upgrade and Enhancements.
• Web tested teh front-end portal system to ensure teh upgrade to teh operating system didn't impact functionality of teh system.
• Tested teh new Enhancements to teh web portal to ensure functional requirements were met and Regression to ensure no impact to existing functionality.
• Created and executed SQL queries to verify data in tables.
• Reviewed test results and sign off wif Business prior to UAT.
• Managed daily status call wif teh team including teh business partners.
• Worked closely wif business partners on user acceptance testing