SUMMARY

• Solutions - focused, multifaceted IT professional offering 6+ years of hands-on experience in Quality Assurance testing, implementing automation frameworks, managing, configuring, and troubleshooting hardware, software and networking systems, evaluating automation tools, and coordinating creation of complex enterprise applications including enterprise testing on Salesforce.com (SFDC) CRM, Cloud, Web and Mobile (Android/IOS), Java and .Net applications.
• Possess a strong understanding of application and system capabilities to provide customized solutions dat meet business requirements.
• Additionally, eager to learn new methodologies and processes as well as positively contribute to team and organization goals.
• Quality Assurance: Possess skills at ensuring all quality standards are met, developing quality methods and capacity to develop benchmarks of quality standards directed towards improving performance of departments.
• In depth noledge of the Business process development using Software Development Lifecycle (SDLC) Waterfall, AGILE and Testing using Software Testing Lifecycle (STLC).
• Test Management: Strong capacity to envision, plan and execute on a test strategy with extensive experience in conducting User Acceptance Testing (UAT), manual/ automated testing, verification testing and documentation of Test Cases.
• Data Analysis: Ability to collect and carry out complex data analysis, develop data models, conclusions and recommendations and report on findings.
• IT/Software Support: Demonstrated ability in performing troubleshooting activities, with expertise in reversing inefficiencies and ensuring on-demand client support in halp desk and IT support operation. Thorough understanding of all phases of SDLC.

TECHNICAL SKILLS

Testing Software: HP ALM| Soap UI | HP Load Runner| HP UFT/QTP | Selenium | Jira

Databases: Oracle | MS Access | DB2 | MS SQL Server

Languages: SQL | Java| JSP |.Net | JavaScript | VBScript

MS Tools: MS Visio | MS Project | MS Office

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Confidential, Plano TX

Responsibilities:

• Defined end to end QA testing process and methods in. Net and Java applications including cross system integrations across multiple work streams.
• Assisted software development teams by providing guidance and oversight of testing business processes and technical functionality.
• Involved in functional, UI and exploratory testing of mobile apps, tablets, android and IOS applications.
• Conduct extensive regression and usability tests on relational and non-relational databases test design functionality to identify system glitches and bugs for IBM server-based applications.
• Perform quality assurance, quality control, and security tests for system designs, processes, and security features.
• Automated test cases using Selenium TestNG Framework
• Production Support: Smoke testing on all production update in various environments. Script writing, plan and executing test including Automation with Selenium.
• Automated testing tools such as Junit and Selenium to conduct systems, integration, user acceptance, positive and negative, functionality, object, and regression tests.
• Design, create, and customize scripts using various scripting language and testing tools, such as JavaScript, Selenium with Java, JUnit, Test NG, for data-driven network systems and others using JAVA Language.
• Analyzed and wrote test procedures, maintained documentation of test results to assist in debugging and modification of software, ensured existing functionality and recommended corrective actions.
• Debugged solutions using systematic tests to develop, apply, and maintain quality standards. Developed, modified, and executed software test plans.
• Created test plans, test cases, release notes, reports & documentation.
• Analyzed production logs, generated workload model, scripts and scenarios to mimic production load
• Led a team of junior testers onshore and offshore.
• Developed and delivered timely and accurate testing status reports and communicated results to various management levels within the organization.
• Drove the creation, rollout, and ongoing management of QA processes, with a focus on testing methodologies to drive increased breadth and depth of test coverage.
• Developed schedules, processes and provided tools needed to meet testing requirements.
• Coordinated End-to-End program testing and identify, document, and appropriately escalate defects found during execution of test cases/scenarios.
• Creating Automation scripts in Java and Python on Selenium Web driver for execution of automation framework.
• Performed manual and Selenium IDE script-driven sanity and regression, cross-browser testing to ensure consistency.

QA Tester (Functional, Manual and Performance testing)

Confidential, Washington DC

Responsibilities:

• Used HP LoadRunner for creating user load of 1000+ virtual users for performance testing.
• Responsible for end-to-end performance testing across system layers from databases to UI to app server.
• Established a collaborative environment by applying the core part of Oracle’s Agile PLM (Product Lifecycle Management) solution for the complete product value chain, including global connectivity between product teams, suppliers, and customers in an environment to accelerate product launches.
• Coordinate halpdesk activities thorough Service Now ticketing system.
• Deployment and installation of service releases, patches, requests.
• Developed test cases and test procedures in line with high level project schedules.
• Collaborated with developers on bug reporting and ensured dat bugs were accurately filled out, regressed, and closed out.
• Scheduled and performed positive as well as negative manual testing through HP Quality Centre.
• Maintained and integrated manual regression test cases to UFT using requirements gathered from HP ALM.
• Improved testing efficiency by preparing and executing Batch tests using UFT.
• Performed functional testing using UFT extensively used Checkpoints for object, text, table, and pages.
• Created a set of reusable and scalable scripts using VBScript to perform Functional testing and Regression testing.
• Developed and maintained UFT test scripts to support Regression testing whenever a change request was approved.
• Ensured dat developed systems satisfied business clients’ needs by carrying out user acceptance testing.
• Actively participated in defect follow up meetings and analyzed root cause after successful logging of a defect.

QA Analyst

Confidential, Plano TX

Responsibilities:

• Attending the agile/scrum meeting stand-up and present our testing status to scrum master.
• Create automation / manual test cases according to the user stories for different scenarios of functional and regression testing. Also analyzed automation testing failures and server faults in an agile environment of a BOA Android and iOS application for the entire development life cycle
• Used JMeter for performance testing.
• Utilized ALM and JIRA for document the of test cases and defects.
• Worked closely with Development team, BA, and QA teams as well as Stakeholders and members of Management.
• Responsible for defect tracking, defect reporting and defect reproducing
• Coordinate detailed E2E Test Cases and design steps walk-through and ensure sign-off by stakeholders.
• Setup/prepare target test environment such as getting access to the required tools/applications as well as the locations.
• Plan and coordinate batch jobs execution ahead of time to avoid any adverse impact on project related jobs.
• Attend Release Key Learning meetings with System Analysts, Leads, Manager and PMs to discuss the issues, suggest resolution and let the management has an action plan on wat needs to be addressed in future releases.
• Involve in multiple trainings for the new technologies adopted by the company in different course of time.
• Experience with test setup, defect management and maintenance in HP Quality Center/ALM.
• Produce daily and weekly testing status reports and communicate to management.
• Identify project applications and business areas to be involved in testing.
• Import test cases to and from MS Excel, MS Word to and from Quality Center/ALM.
• Participate in weekly meetings with the management team and walk-throughs.
• Data management, data governance, data quality controls, regional or regulatory reporting requirements
• Using SQL to query raw data, QA design, and validate/qualify database enhancements.
• Working on BI tools and data visualization for reporting data effectively