SUMMARY

• Over 4 plus years of diversified experience in Software Quality Assurance and Testing on Client/Server, Windows based and Web based applications.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA.
• Extensively experience in analyzing business requirements and specifications, development and execution of Test Plans, Test Scripts and Test Cases.
• Involved in Manual testing & Tracking defects using Quality Center and Rally.
• Good working knowledge on Windows and UNIX Environment.
• Involved in Writing, updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Cross Browsers testing.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Excellent Organization, Analytical and Problem - Solving skills and ability to quickly learn new technologies.
• Strong Communication, interpersonal and Teamwork skills.
• Experience in maintaining Test Matrix, Traceability Matrix & performing GAP analysis to verify that test cases meets the end client requirements
• Proficient in cross browser testing (IE, chrome, Firefox and Safari)
• Expertise in all stages of Software Development Life cycle (SDLC)
• Comprehensive knowledge of the SDLC within Web, Client/Server & Mainframe environment
• Highly proficient with MS Office suite (excel, project, PowerPoint and outlook).
• Strong knowledge of guidelines f or agile methodology in Software Development phases.
• Strong working knowledge on databases such as Oracle and MS SQL server

TECHNICAL SKILLS

Testing and Defect Tracking Tools: HP ALM, Rally, Jira, Bugzilla, Selenium, Poastman, JMeter

Microsoft Tools: MS office Suite (Word, Excel, PowerPoint), TFS (Team foundation server), MTM (Microsoft test management)

Database: SQL Server, Microsoft Access, Oracle

Operating System: Windows, MAC, UNIX, Android and IOS

Cross Browsers Testing: Internet Explorer, Chrome, Firefox, and Safari

Methodologies: Agile, and Waterfall, Scrum, Kanban

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Reviewed business requirements documents to document business rules.
• Involved in writing the Test Procedure document for the web and mobile application.
• Created strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC). Created Test plan and Test cases and registered the expected results.
• Involved in System testing, Acceptance testing of Statement Processing, Non-Statement Cycle Processing, Banking, Purge Processing, Online API modules.
• Created functionality test cases after establishing critical values and workflow.
• Gathered Test data for executing SQL Queries.
• Involved in updating the Test Procedure document, iteratively, whenever a Change Request is done.
• Involved in System, Functional, Integration, Regression and User Acceptance Testing.
• Involved in writing Test Plans, Test Cases and Test Scripts for some of the modules of the application under test (AUT).
• Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles.
• Tested the system using SQL commands for back end testing on the database.
• Written Stored Procedures using PL/SQL and queries using SQL.
• Used GUI checkpoints to check the attributes of the application across several builds and versions. Also used bitmap, database, text, etc. checkpoints while testing the application.
• Manually conducted cross-browser testing with Chrome, Safari and I.E.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds.
• Interacted with Development and QA Teams to ensure overall quality of the software.
• Performed extensive API testing using SoapUI.

Confidential

QA Analyst

Responsibilities:

• Involved in the project from the kick-off phase
• Attending the client calls to gather project testing requirement
• Integration, functional, Usability, System and regression testing
• Requirement gathering and creating high-level estimation plan.
• Resource planning and onboarding on time with required Skill set.
• Worked in agile testing and exploratory testing environment.
• Represented QA team for requirement reviews, brain-storming sessions and have captured requirement defects
• Reviewed user stories and determined test strategy and test planning
• Created test plan, test cases and test scripts.
• Deliveredwell-documented Software Test Plans, designed Test Cases based on User Requirements Specification, Use case documents and production defects.
• Hands on experience onProduction Defect validation
• Engaging the team members for the project with required skill set.
• Working with production support team to ensure the quality of the delivery
• Prepare Test Release Note and publishing to the Management team
• Document Lesson Learned and develop preventive actions
• Executed cases in multiple testing environments’ smoke, regression, integration, performance and UAT testing.
• Used multiple QA tools and technology JIRA, HPQC, JMeter, and Selenium.
• Test and validate product enhancements and new product launches for business to business web and mobile applications.
• Collaborate with the business and development teams to produce requirements that are well-documented and clear.
• Collaborate with team members to create test cases to cover all the use cases identified in the sprint stories.
• Provide effort estimates to complete testing tasks related to sprint stories and participate in work sizing and sprint planning.
• Participate in test automation. Write manual tests with a view to automation, learn the automation tools in use, script automated tests, and extend the automation infrastructure.
• Maintain subject matter expertise for the systems under test and use that expertise to create, maintain, and extend the test case library.
• Thoroughly document the results of test cases and any defects encountered so they are easily understood.
• Attend to the overall product to delivery, while being responsible for quality.

Confidential

Manual/UAT Tester

Responsibilities:

• Review Requirements, Design documents and analysis.
• Performed Functional, Transaction, Integration, End to End, Positive testing, Black Box testing, White Box testing, Regression testing.
• Created test plans and test cases for Manual Testing.
• Developed test cases for the Web Portal Upgrade and Enhancements.
• Web tested the front-end portal system to ensure the upgrade to the operating system didn't impact functionality of the system.
• Tested the new Enhancements to the web portal to ensure functional requirements were met and Regression to ensure no impact to existing functionality.
• Created and executed SQL queries to verify data in tables.
• Reviewed test results and sign off with Business prior to UAT.
• Managed daily status call with the team including the business partners.
• Worked closely with business partners on user acceptance testing.