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Sr Quality Analyst Resume

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Dallas, TX

SUMMARY

  • Over 7 years of extensive IT experience as a Quality Assurance Engineer in QA Methodologies and QA testing of various Application Systems using both Automated and Manual testing techniques for both Web and Client/Server based applications in Mortgage Insurance, Health Insurance, Financial and Pharmacy and Retail Domains.
  • Documenting and Reviewing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) and coordinating with developers in writing Test Plans and formulate Test Cases.
  • Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.
  • Expertise in Verification and Validation methods and strong in Design and Development of Test Strategies, Test plans, Test cases, and Test Automation Scenarios
  • Expertise in performing various testing activities such as Smoke testing, GUI testing, Functional testing, Regression testing, Black box testing, Positive testing, Negative testing, Data Driven testing, End to End cross browser testing.
  • Experience working with Agile, RUP, Scrum, Waterfall testing methodologies.
  • Created ETL test data for all ETL mapping rules to test the functionality of theInformaticagraphs.
  • Proven experience with Manual and Automated Testing Tools such as Win Runner, Mercury Quality Center, Test Director, Load Runner, Quick Test Pro.
  • Expertise at bug - reporting and bug-tracking using the test management tool like Test Director and Bugzilla.
  • Expertise in API testing, used to test the APIs in the API environment and compare it with Web and check if the API is working as expected or not.
  • Expertise in Jmeter by loading the testload and checking for test load acceptance of a particular product release
  • Extensive experience in Mainframe Testing.
  • Analyze Business Requirements and Technical Specs to create detailed test scenarios, test cases, test scripts and test plans. Provide valuable feedback to the project team on all project documentation.
  • Manage team of internal and off-shore testers in completion of UAT, System Integration, and Regression Testing. Produce daily test progress reports, tracking planned versus actual results
  • Created ETL test data for all ETL mapping rules to test the functionality of theInformaticagraphs.
  • Proficient in backend testing with using Oracle & SQL on Windows operating systems.
  • Hands on experience of MobileApps Testing in Manual and automation testing of MobileApps
  • Expertise of testing the application developed mobile technologies including Blackberry, Android etc.
  • Tested UNIX shell scripts written for ETL Processes to schedule workflows on Autosys.
  • Experienceinweb service testingtools likeSoap UI
  • Quick learner and good team player, strong inclination for finishing job before project deadline.

TECHNICAL SKILLS

Technologies: XML, XSL/XSLT, UML, Hibernate, SQL, SOA and Web Services

Project Methodologies: Agile, RUP, Scrum, Waterfall

Testing and bug tracking: Mercury Quality Center, Quick Test Pro, Test Director, Load Runner, Bugzilla, Clear Case, Clear Quest, and JIRA, Soap UI.

ETL Tools: SSIS, Informatica 9.1,8.6, Abinitio, and Datastage 7.0 and 8.0, QuerySurge

Scripting Languages: VBScript, Shell Script

Databases: DB2, Oracle 10g, Oracle 8i/9i, MS SQL, VSAM, MySQL and Teradata

Application Servers: Web Sphere 6.1, Web Logic 6.1, Tomcat 5.x, JBoss 5.2.x

Operating System: Linux/Unix, Solaris, Windows NT/XP/server 2003

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr Quality Analyst

Responsibilities:

  • Created test scripts for all applications and brands
  • Created and executed SQL queries for testing Data in SQL Server across different environments.
  • Managed QA resources onshore and offshore
  • Managed releases sprint wise, managed QA resources onshore and offshore.
  • Extensively worked on API testing for different brands like USAA, UWM, Veteran’s united.
  • Used postman as the API tool for API testing and have hands on experience with PUT, GET, PULL, DELETE methods
  • Worked with product managers, dev, and data team on requirements
  • Used VSTS as a primary tool to write use cases, write test cases and execute test cases in QA, UAT environments
  • Promoted the Pull requests from DEV to QA and UAT
  • Hands on experience with Azure EventHub for data validations, used to pull the Json request and validate with the Web application
  • Worked on Jmeter for test load validations, created test plans and added threads to the request, executed the threads to check if the request is sending as expected or not.
  • Hands on experience with Nightwatch tool to test web applications

Environment: HP ALM, UFT11.5, SQL, Clear Quest, Soap UI, Selenium, Perfecto, Jira, UNIX, MS-Excel, Teradata V2R6, Java, Oracle.

Confidential, Dallas, TX

Sr Quality Analyst

Responsibilities:

  • Created test plans and reviewed and updated all test cases in Excel and managed the Requirements Traceability Metrics.
  • Activities include providing story points to Agile user stories during planning poker meetings, preparing test plans and tracking test case writing and execution tasks across swim lanes in JIRA board during daily stand-up meetings.
  • Conducted several brainstorming sessions with product managers, devs, and QEs to understand the scope of each feature, impact areas and technical complications that need to be considered while writing test cases.
  • Generated the forecast of sales using Retail Demand Forecast application.
  • Acted as the main Point of Contact (SME) of my application during End to End and System Integration testing and assist other team members with testing requirement
  • Plan the requirements development process, determining which requirements are the highest priority for implementation, and managing change.
  • Executing ofManual Scripts. Defect logging and Bug Tracking through an interface withHP ALM.
  • Used Agile testing methodology for achieving deadlines in UAT.
  • Involved in manually testing various modules of the application to ensure application stability and functionality.
  • Conducting Defect Triage calls daily during test execution.
  • Update the testing status to client on daily standup meeting
  • Used emulators and IOS simulators to perform the manual MobileTesting.
  • Actively involved in Scrum and sprint meetings, managed product backlog, removed obstacles to progress, re-allocated resources where necessary, prioritized and reviewed milestones and accomplishments.
  • Implemented simulator for MobileApp Testing in Android Platform using Perfecto.
  • Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc).
  • Executing the test cases on mobile (iOS devices, Android devices)
  • Led the team of 9+ QAtesters to perform Functional, Integration E2E and Regression testing using both Manual and Automation test strategies across various lines of businesses
  • Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.
  • Collaborated with various teams including developers, database administrators and middleware; led fast-track product releases with onshore and offshore team members.
  • Executed the Mainframe Jobs.
  • Provided Sign off for UAT and Production Environments.
  • Performed System Testing, Functional Testing, Sanity Testing, Regression Testing and Usability Testing. Used manual and automated scripts for testing the Application.
  • IntegratedQualityCenterwith external sources such as Excel, Requisite Pro, Word, etc.

Environment: HP ALM, UFT11.5, SQL, Clear Quest, Soap UI, Selenium, Perfecto, Jira, UNIX, MS-Excel, Teradata V2R6, Java, Oracle.

Confidential

Sr Quality Analyst

Responsibilities:

  • Created test plans and reviewed and updated all test cases in Excel and managed the Requirements Traceability Metrics.
  • Plan the requirements development process, determining which requirements are the highest priority for implementation, and managing change.
  • Troubleshooting, resolving and escalating data related issues and validating data to improve data quality.
  • Executing ofManual Scripts. Defect logging and Bug Tracking through an interface withHP Quality Center.
  • Extensively tested the Business Objects report by running the SQL queries on the database by reviewing the report requirement documentation.
  • Used Agile testing methodology for achieving deadlines in UAT.
  • Designed and developed automation test scripts using Unified Functional Testing and managed testing activities using Mercury Quality Center.
  • Used emulators and IOS simulators to perform the manual MobileTesting.
  • Total Test management for the Project and tracking activities to completion and managing Issues and Risk that occur during the Pre and Post Upgrade testing
  • Lead and served as a trusted advisor and Subject Matter Expert to the business regarding how the system can be used to support desired business processes and requirements.
  • Validate Web services built in SOA Architecture using SOAP UI.
  • Executed SOAP based web services API testing.
  • Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc).
  • Validated the whole application in QA Production Environment.
  • Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
  • Performed System Testing, Functional Testing, Sanity Testing, Regression Testing and Usability Testing. Used manual and automated scripts for testing the Application.
  • Developed test scripts to automate process of testing in Selenium WebDriver.
  • Used Selenium RC for testing different browser, Selenium Grid for checking instance of server and Selenium IDE for record and playback.
  • Used Xpath, Firepath and Firebug tools to locate elements.
  • Performed the automation of test scenarios for functionality, GUI and Regression testing using UFT.
  • Validated whether user interface is functional: buttons working, page flows correct, data viewable.
  • Review requirements and design documentation to ensure traceability and testability, review deliverables for adequacy and completeness prior to systems implementation into production.
  • IntegratedQualityCenterwith external sources such as Excel, Requisite Pro, Word, etc.
  • Performed Cross-Browsing testing to verify if the application provides accurate information in different (IE, Netscape, Firefox, Safari) browsers.
  • Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and XPath in Selenium.

Environment: HP Quality Center 10, UFT11.5, SQL, Perfecto, Selenium, Clear Quest, Soap UI, Business Objects, UNIX, MS-Excel, Teradata V2R6, Java, Oracle.

Confidential

Quality Analyst

Responsibilities:

  • Created test plans and reviewed and updated all test cases in Excel and managed the Requirements Traceability Metrics.
  • Tested the updates done in Van Kiosk to database using SQL queries.
  • Tested both Virtual Acceptance now and Virtual Approval applications End to End in QA and Production Environment.
  • Tested Virtual Approval application for different Vendors.
  • Plan the requirements development process, determining which requirements are the highest priority for implementation, and managing change.
  • Preparation and Review of Test Scenarios and Cases for System and Integration Testing.
  • Preparation of Test Strategy and Test Plan.
  • Preparing Test Coverage Documents.
  • Troubleshooting, resolving and escalating data related issues and validating data to improve data quality.
  • Executing ofManual Scripts. Defect logging and Bug Tracking through an interface withHP Quality Center.
  • Involved in testing application on different mobile Platform such as iOS and Android devices.
  • Used Agile testing methodology for achieving deadlines in UAT.
  • Involved in manually testing various modules of the application to ensure application stability and functionality.
  • Implemented simulator for MobileApp Testing in Android Platform using SeeTest.
  • Used Claim center for processing Claims.
  • Worked on LOB’s such as General liability, Bodily Injury, Personal Auto.
  • Tested release candidates’ updates and third-party app updates for apps on multiple operating systems and devices.
  • Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
  • Lead QAteam and mentor resources regarding application knowledge and technical knowledge including, conducting touch base meetings with QAoffshore and internal teams.
  • Total Test management for the Project and tracking activities to completion and managing Issues and Risk that occur during the Pre and Post Upgrade testing
  • Liaison between Testing team and Development teams for Defect resolution.
  • Led the testing phase (conducted System testing and Regression testing)
  • Lead and served as a trusted advisor and Subject Matter Expert to the business regarding how the system can be used to support desired business processes and requirements.
  • Validate Web services built in SOA Architecture using SOAP UI.
  • Validated the whole application in QA Production Environment.
  • Provided Sign off for UAT and Production Environments.
  • Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.

Environment: HP ALM, UFT11, SQL, AirWatch, Soap UI, SeeTest, Jira, UNIX, MS-Excel, Teradata V2R6, IOS, Oracle.

Confidential

Test Engineer

Responsibilities:

  • Conducted Use Case Review sessions with business stakeholders.
  • Created Test plans and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using HP Quality Center.
  • Performed Manual Testing on different Modules of the Application by executing the Test Cases.
  • Created test scenarios, test data according to the test cases.
  • Organized the test cases in HP Quality Center for traceability and monitored test results, tracked defects and communicated them using HP Quality Center.
  • Involved in manually testing various modules of the application to ensure application stability and functionality.
  • Written Test Cases for ETL to compare Source and Target database systems.
  • Tested various Reusable ETL Transformations which facilitate Daily, Weekly & Monthly Loading of Data.
  • Validated data in between source and target after running Mappings by the Informatica developer team.
  • Involved in creation of Data Migration test plan.
  • Performed the automation of test scenarios for functionality, GUI and Regression testing using QTP.
  • Extensively tested the Business Objects report by running the SQL queries on the database by reviewing the report requirement documentation
  • Created repeatable user defined functions and stored them as function libraries (.vbs files).
  • Validated whether account number is in closed or open status in Hogan. Validated the whole application in UAT and Production Environment

Environment: HP Quality Center 9.2, Informatica, SQL, Oracle, QTP, Clear Quest Mainframe, MS-Office, MS-Project.

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