OBJECTIVE

• Pursue a challenging and rewarding position as a QA Analyst/ Software Quality Assurance Specialist in the competitive information technology industry where I can utilize my technical skills and abilities to accomplish professional growth while being resourceful, innovative and flexible.

SUMMARY

• Skilled IT professional with over 6 years in Quality Assurance and Software Testing experience of both Web - based and client/server Applications.
• Thorough understanding of software quality activities throughout the software development life cycle (SDLC).
• Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control.
• Experience reviewing specifications and identifying areas of the specification that are missing, aren't clear, require additional flow diagrams or business logic.
• Experience reviewing business and/or functional requirements to gain high level of understanding regarding intended deliverables.
• Experience designing and writing manual test cases based on functional specifications with the ability to creatively generate test scenarios that are not specifically included in the source documentation.
• Experience executing manual test cases and performing ad-hoc testing when necessary to ensure functionality is performing as specified.
• Experience writing clear defect reports that communicate exactly how the defect is re-produced, what functional area the defect is associated with, the expected application behavior, and the actual application behavior.
• Experience with phases of QA and the actions needed to keep a project moving forward.
• Experience estimating the time it would take to write test cases and execute testing based on specifications.
• Solid understanding of basic software testing concepts such as Black Box, White Box, Regression, Negative, Security Testing, End-to-end Testing and Boundary Testing.
• Understanding of multi-tiered architectures, networking and relational databases
• Performed SQL statements for set up data and retrieve data for tests.
• Experienced in Relational Database Management System (RDBMS) including Oracle and MS SQL Server Databases.
• Experience in developing and executing SQL queries in an Oracle environment to confirm database operations performed by software applications using Oracle 10g/11g.
• Proficient in Oracle SQL Developer and SQL *Plus Command Prompt to check SQL queries for optimal performance and scalability under real-time workloads.
• Experience in Test Management tools including HP Application Life Cycle Management (ALM), Target Process and Quality Center.
• Proficient in using HP Unified Functional Testing (HP UFT) for automated testing of functional and regression testing.
• Highly experienced in using automation testing tools, involving understanding the process of any particular application, preparing a framework, preparing test plans, preparing test cases and automating test cases.
• Experienced in creating Data Driven Framework for regression automation test suites.
• Analyzed applications and errors escalated issues to developers and verified fixes.
• Proficient in triage software defects providing development staff with adequate information for remediation.
• Capable to adjust priorities to multiple demands and unanticipated events as wells as adjust decisions and actions to new information.
• Able to work well in team environment under deadlines within a dynamic environment.
• Fast learner, well organized, self-motivated, active, hardworking, trustworthy and reliable, responsible, positive, honest, confident and open-minded team player with strong interpersonal skills and an analytical mindset.
• Periodically reviewed and assessed existing program functions for quality and recommend changes as needed.
• US Citizen and authorized to work in the US without sponsorship.

TECHNICAL SKILLS

Operating Systems: Windows 7/10, Windows Server 2008/2012.

Testing Tools: HP Unified Functional Testing (UFT/QTP), Load Runner and Performance Center.

Test Management Tools: HP ALM, HP Quality Center, JIRA and Rational Clear Quest.

RDBMS: Oracle 11g and MS SQL Server2008

Languages: C, VB, SQL, Java, .NET.

Scripting: VB Script, Java Script, C, C++

Database Access Tools: Oracle SQL *Plus, TOAD and Oracle SQL Developer

Virtualization: VMware Workstation and Oracle Virtual Box

PROFESSIONAL EXPERIENCE

Sr.QA Analyst

Confidential

Responsibilities:

• Analyzed and estimated of the testing efforts for the business requirements /User stories provided in JIRA.
• Executed the Rest Web services/APIs using POSTMAN tool.
• Created Postman collections to execute set of related requests of the feature in different environments.
• Data driven testing was performed using POSTMAN and SOAPUI.
• Created, executed test cases and maintained test results in JIRA.
• Reported defects in timely manner and logged the same in to JIRA and communicated with the developers.
• Performed Automation & Manual test by ALM, UFT or QTP, Jira, Data base tools(SQL, Oracle, Oracle server 2008,Toad,Putty
• Used ALM sync method to run script from MTM terminal to UFT terminal
• Writing VB. scripting code for data base framework & SS&C own application to retrieve data & validate in UFT / Test complete
• Tested the Business applications on Mobile web and native app both on Android and iOS real devices and emulators.
• Create and implement automation for backend and non-UI aspects of system with use of RESTAssured
• Involved in testing both SOAP, REST services using RESTAssured, and tested both XML and JSON formats.
• Writing test scripts to test REST APIs using RESTAssured using feature files and step definitions
• Experience of working in agile methodology. Used Android SDK and set up mobile device emulator to test application and to get log files
• Implemented functional, regression, and usability testing on iOS and Android mobile devices
• Performed browser compatibility and configuration testing on various operating systems such as Android OS, and IOS etc.
• Tested the application devices like iPhone/iPad/Samsung/LG.
• Optimized test scripting for Chrome, Firefox, and Internet Explorer browsers and conducted testing for iPad, iPhone, Samsung Galaxy Tab, and Windows Mobile devices.
• Performed different types of testing like Smoke, Ad hoc, Integration, System, Functional, Regression, Compatibility testing, End to end User acceptance testing and EMV certification testing.
• Involved in daily stand ups, plan, design, retrospective and grooming sessions using scrum methodology.
• Prepared and involved in Daily test status Reports, conducted bug review meetings, issues/defects follow-up with developers & business users.
• Conducted weekly bug review meetings, thorough issues/defects follow-up with developers (ACXIOM) & business users.
• Monitored and follow up of the project deliverables inline the schedule of the projects.
• Worked with delivery teams in understanding the scope and measuring the changes.
• Direct Point of Contact to the Client for Monitoring and Enhancements.
• Involved in Hardware testing such as Printer, Flatbed Scanner and Debit reader testing with Ingenico and VeriFone.
• Involved in peer reviews for verification of test cases written by others providing the better product to the Customer.
• Provided extensive training to the new resources.
• Actively involved in WIC EMV certification testing for different states.

Environment: HP ALM 12.0, JIRA, Collis tool, SOAPUI, POSTMAN, VT Tester, Trans viewer, Epay Simulator, Epay Parser, Putty, TV++, IBM 4690, POS Controllers.

Senior QA Analyst

Confidential - Boston, MA

Responsibilities:

• Used Agile/Scrum methodology to ensure the new features meet the customer requirements (user stories) and acceptable quality assurance standards
• Analyzed user stories to create project documentation, including Test Strategy, Entry Criteria, Exit Criteria, Test Scripts, Test Execution Plans and Test Exit Report.
• Communicated effectively with Project Managers, Development and Test teams throughout the test life cycle to provide clear objectives and report on progress and issues in a timely manner using ALM/QC
• Performed functional, integration and regression testing using ALM/QC tool
• Automated regression scripts using Automation Test Manager (QTP/UFT) framework (data & keyword driven)
• For application testing in mobile we used IOS simulator for testing mobile application In IOS
• Good Experience on Mobile Native apps like Android, IOS (iPhone app) and Mobile web
• Tested the Business applications on Mobile web and native app both on Android and iOS real devices and emulators.
• Technical experience in software product testing/debugging using QA tools for iOS/Android(Charles web proxy, Fiddler)
• Used SOAPUI tool to test SOA based architecture application to test SOAP services and REST API
• Created Test Scripts in SOAPUI and RESTful for Testing using Web Services
• Developed and executed test cases for XML / SOAP and REST services using SOAPUI tool
• Testing Mobile apps on Cloud environment/tools
• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
• Configured test environment, created the test data and mocked up the existing data to simulate test conditions.
• Validated accrual calc for short trading (borrowed) and margin lending (rehypothecated) long position
• Performed end-end trade-locate matching process in the prime brokerage workstation
• Tested trades, positions, pricing rules, accrual rules and client profile rate/locate schedules for shorts and Long
• Tested revenue share reports for hard to borrow securities.
• Wrote complex SQL queries to verify PBW business rules and data quality
• Extensively used UNIX shell scripts and commands for fetching and checking the Log files.

Environment: HTML5, CSS3, Angular JS, JAVA, Mainframe, Rumba 8.1, Tomcat, MQ Series, QTP/UFT 12.2, ALM/QC, JIRA, Oracle SQL Developer, Oracle 11g, DB2, Linux, VI, SSH Tectia and ETL (Informatica).

QA Analyst

Confidential, Birmingham, AL

Responsibilities:

• In-depth knowledge of banking and financial application systems, operations functions, policies and procedure.
• Comprehensive knowledge and understanding of industry standard QA practices.
• Worked with various parties (Business Systems Analysts, Business stakeholders/IT resources, etc.) to understand the business and system requirements and correctly and thoroughly document functional and end-to-end test cases.
• Analyzed and identified gaps in requirements based on knowledge of the business systems processes and end to end processes
• Developed Test Plan and Test Approach artifact with resource requirements and time estimation.
• Designed and developed Test Scenario, Test Cases and steps for various Business Services covering both positive and negative testing requirements.
• Developed, published, and implemented test plans to ensure quality applications.
• Communicated and endorsed strict adherence to methodologies, processes, and standards.
• Tracked and reviewed quality assurance metrics, such as defect densities and open defect counts.
• Collaborated with other IT managers to ensure project objectives are being attained.
• Worked on problem resolutions and reported progress to management.
• Documented and executed test cases that adhere to functional requirements in various test environments.
• Identified exact steps to reproduce defects/issues and worked with IT to bring about defect resolutions.
• Maintained test plans and test cases to be executed during a project’s testing lifecycle and maintained regression test cases as new enhancements are released to various systems
• Performed Manual Testing of web-based applications and used HP ALM for test management tool.
• Utilized ALM Defect Section for reporting and managing defects throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
• Tracked all testing plans, results, and defects within a test management tool.
• Analyzed defects and troubleshoot them accordingly and identified root causes
• Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope and constraints.
• Performed backend testing to validate the data using Oracle SQL Developer and added SQL queries to the required Test cases.
• Wrote complex SQL queries using SQL *Plus to validate backend functionality of the application.
• Configured the connection between MS Excel and HP ALM to store requirements and test cases into ALM.
• Defined the automated testing process, developed coding standards, and created and implemented a 3-tier architecture that served as the automation backbone and configured Hardware (Server / Client) for Project.
• Isolated test cases for manual and automated testing and also established a regression test suite, both manual and automation, to assure the stability of AUT.
• Performed Functional and Regression testing using HP UFT.
• Actively involved in writing, executing and enhancing scripts using various checkpoints.
• Developed reusable function/sub-routine and stored in function library to support automated testing solutions.
• Created Data Driven Automation Framework to reduce automated scripts maintenance time.
• Created XML-base file to supply input test data for better scripts optimization and reduce script maintenance time.
• Involved in Scrum meeting, Weekly Sprint Review Meetings with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
• Utilized HP Application Life Cycle Management (ALM) to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
• Communicated with Application Developers, Project Manager and other Team Members on Application testing status.
• Coordinated application defects and enhancements to ensure proper escalation and follow up.

Environment: Java/J2EE, VBScript, HP ALM, HP UFT, Oracle 11g, MS SQL Server 2014, SQL, Oracle SQL Developer, Windows Server 2012 and IIS.

QA Analyst

Confidential, Huntsville, AL

Responsibilities:

• Analyzed System Design Documents and involved in the review discussions of Business Requirements.
• Actively participated to develop Test Plan and Test Approach artifact with resource requirements and time estimates.
• Involved in Daily Meetings and Walkthrough with various teams as required for better understanding the business requirement, software specification and development process flow at various stages.
• Developed, executed and implemented test plans, test cases and test scripts for applications built upon a .NET application platform.
• Developed detailed test strategy, test approach, project plans and schedules, including goals, risks, and resource allocation.
• Designed and developed Test Scenario, Manual test cases, and Test Steps for various Business methods covering both positive and negative testing requirements.
• Performed Functional Testing, Negative Testing, Positive testing, Boundary testing, Regression Testing, End to End testing and User Acceptance Testing.
• Worked with the Developers and the Test Lead to verify the Test Cases.
• Created the Requirement Traceability Matrix.
• Supported End-to-end testing and created Test Data according to the scenarios.
• Regularly followed up with the development team to discuss the defects identified during Testing.
• Coordinated with user acceptance testing with final users. Prepared end user documentation for the new system.
• Used HP Application Life Cycle Management (HP ALM) to store all testing results, implement Test plan Document, create Test Cases, for Defect Tracking & Reporting.
• Developed and executed test cases and followed-up defects using HP ALM.
• Communicated with developers through all phases of testing to prioritize bug resolution using HP ALM.
• Expertise in generating the daily defect detailed report using HP ALM.
• Maintained bug lists for critical issues using HP ALM defect section.
• Responsible for back-end testing/database testing, which was done using SQL queries.
• Expert in manipulating the database by using SQL Developer tool.
• Responsible for Smoke Test and Regression Test Case Identification and Testing Processes.
• Set-up, coordinated system and UAT testing with Business Analysts and end-field users after the applications were all set.
• Actively attended defect review meetings and provided feedback to support development team to resolve the defects accurately and in timely manner.
• Attended periodic meetings, teleconferences and led discussions on problem resolution.

Environment: ASP.NET, VB.NET, C/C++, HTML, DHTML, VB, SQL Server, TCP/IP, Windows 7/8.1/10, IIS, MS Exchange Server, HP ALM, Quality Center, HP UFT and IE.

Software Test Engineer

Confidential, Birmingham, Alabama

Responsibilities:

• Prepared Test Plan and developed test cases for Manual testing purpose.
• Conducted manual testing on test cases and provided feedback to development team.
• Involved in Manual and Automation testing of Web-based Application.
• Performed Functional, Negative, Smoke, System, Integration, Regression and UAT.
• Allocated priorities to all the test cases, taking into consideration the product module priorities.
• Used Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.
• Wrote SQL statements in script to retrieve data from database in order to verify accurate data stored in database as well as back end testing.
• Used Oracle SQL Developer and Oracle SQL *Plus to write and execute queries against Oracle 10g database,
• Designed Automation Testing Strategies and implemented automation scripts that are linked to, and validated with end user service level requirements developed.
• Developed test approaches/test designs. Wrote test plans, created production simulations, and test data.
• Defined the automated testing process, developed coding standards, and created and implemented a 3-tier architecture that served as the automation backbone and configured Hardware (Server / Client) for Project.
• Performed Functional and Regression testing using HP UFT.
• Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using HP Unified Functional Testing.
• Developed sub-routine libraries to support automated testing solutions.
• Created Data Driven Framework to reduce automated scripts maintenance time.
• Created XML file for test input data for better scripts optimization and reduce script maintenance time.
• Involved in writing SQL queries, Database Checkpoints to verify data quality and calculations, reviews using UFT.
• Involved in Meetings/Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
• Utilized HP ALM to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
• Assisted in estimating testing efforts and providing status updates.
• Attended weekly Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope, Risk, Dependency, and Constraints.
• Acted as an end user, business user and project team to resolve issues.

Environment: HP ALM (QC), HP Unified Functional Testing /Quick Test Professional (QTP), .Net, Windows NT, SQL+, Java, J2EE, XML IIS, MS Access, SQL Server 05/2008, Oracle (10g).