Quality Assurance Engineer Resume Clayton, MO - Hire IT People

SUMMARY

I is pursuing the opportunity to further my career in the tech industry. Currently, I work as a Quality Assurance Engineer at a tech startup that specializes in financial management and the mortgage industry.
My combined career experience TEMPhas taught me how to work both independently and on a team, prioritizing tasks to meet deadlines, an attention detail, experience in software development using Agile processes, an understanding of how to communicate wif a wide variety of people, and dedication to my job.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Quality Assurance Engineer

Confidential, Clayton, MO

Responsibilities:

Complete additional, regular regression testing to ensure all functionality persists.
Took ownership to create the test suite for the company’s mobile app during its initial development so its public release could be completed. I continue to test additional features as they are released and support other team members wif testing the app.
Review work items beyond their basic functional requirements and user acceptance criteria, including UI/UX, edge cases, and other defects to maximize product quality.
Manage workload and complete testing items per their Agile timeframe. Assist other teams members to ensure the team and company’s goals and deadlines are met, meeting biweekly release dates wif near 100% frequency.
Report any software bugs and defects to product owners and alert them to high priority issues that are most likely to impact customers.
Took initiative to support wif developing automated tests both wif a Selenium and an API based framework as other duties are completed.

Independent Living Manager

Confidential, Saint Louis, MO

Responsibilities:

Managed supports for 40 - 50 clients wif disabilities and supervising 5-7 staff who directly worked wif them.
Developed, monitored, and adjusted person centered supports for all clients supported annually. Tracked progress and monitored billable hours for budgeting purposes to ensure continued funding of supports.
Communicated promptly, positively, and professionally wif clients, support staff, co-workers, client family member, guardians, and staff from other agencies in person, over the phone, and via email.
Solved a variety of problems and adjusted to sudden changes, such as staffing shortages, changes in funding streams, and overall changes in company structure.

Client Services Coordinator

Confidential, Columbia, MO

Responsibilities:

Developed day-to-day client plans of a 24/7 group home of 8 individuals wif disabilities and monitoring their success to ensure supports are being carried out effectively.
Developed individualized support plans tailored to individual needs and created training protocols used to teach them life stills to become more independent and self-reliant.
Interviewed, hired, trained, scheduled, and supervised the direct care staff for the group home.
Provided on-call support for direct care staff on a regularly scheduled basis, including responding in person to emergencies as required.
Provided direct support and oversight for individuals wif developmental disabilities in a 24/7 supervision group home.
Documented information in daily logs, kept up to date records on outcome progress forms, and completed monthly reviews and annual assessments. -Reported concerns and issues as they arose to supervisors and co-workers, including change well-being, behavior, or support needs for individuals served.