SUMMARY

• An innovative, drive and experienced System Analyst with over 14+ years of enterprise - level experience architecting, implementation, maintenance, and support of large-scale IT infrastructures.
• A proven problem solver with the ability to quickly adapt to change to a fast-paced environment.

TECHNICAL SKILLS

• Windows Server 2012-2019, Windows XP-10, Active Directory, Azure AD, ADFS, Microsoft Deployment Toolkit, LDAP, DHCP, DNS, IIS, PowerShell/scripting
• Administer and support for Active Directory infrastructure, Azure AD and Microsoft Exchange.
• Cloud Computing, Amazon Web Services, AWS Certificate Manager, Networking, CyberArk, Splunk, ServiceNow, VMware/virtualization technology, Virtual Directory Services, Linux, Unix, Azure AD Connect, Oauth, SAML, Open ID
• Server, data storage design, capacity planning, backup and patching
• Broad noledge and proficiency utilizing diverse software and networking tools across an array of platforms
• Efficient, project-focused professional with excellent troubleshooting and analytical abilities
• Able to analyze complex systems issues, quickly determining root source of problem and delivering lasting solutions

PROFESSIONAL EXPERIENCE

Confidential

Autantication & Identity System Analyst / Engineer

Responsibilities:

• Product owner for Active Directory and Domain Name System
• Design and Implemented BlueCat Network for IT teams across 5 companies to be managed in one system
• Manage product hardware and software inventories, develop and maintain long term product roadmaps
• Evaluated and implemented large scale Active Directory, Azure Active Directory, and PKI solutions
• Led many projects for Azure Active Directory, Active Directory and PKI consolidations, migrations, mergers, and acquisitions.
• Successfully divestiture sites that required new domain and offboarding Active Directory to new target domain.
• Merged and onboarded new companies to KOCH primary domain
• Operation supports for Identity (SSO, VDS) and Active Directory infrastructures, Azure, DNS, CyberArk and applications autantications.
• Built, deployed, migrated, patched, and supported, Windows Servers, domain controllers, virtual machines, and Linux Servers.
• On-premise and in Amazon Web Services (AWS) cloud
• SCCM and Microsoft Deployment Toolkit to deploy devices
• Provide on-call support and 3rd level support to help collaborate, troubleshoot, and resolve advanced issues.
• Active Directory, Azure Active Directory, ADFS, Certificate/PKI, domain trusts, DNS DHCP, GPO,
• Amazon Web Services Network, firewall, applications, virtualization technology/VMware,SSO, email
• Windows servers, Linux servers, and domain controllers
• Attend weekly change control to ensure customers understand the impact and value changes that are scheduled

Windows System Analyst

Confidential

Responsibilities:

• Perform support and troubleshooting tasks for multiple business applications
• Provide support, development and testing to software upgrade projects
• Package software for deployment using Wise Studio, Admin Studio, and DSM
• Security patch deployment to Windows system
• Manage and support software deployment in System Center Configuration Manger
• Create, manage, and apply Group Policy Objects
• Manage OU and users in Active Directory
• Provide 3rd level support to the desktop team

Software Platform Management Service Analyst

Confidential

Responsibilities:

• Performing pre-packing validation on the request to ensure application installs and validate/determine complexity of request
• Create and manage Group Policy Object for software deployment
• Research and solve Level 3 PC related problems and provide proper documentation and solutions to the Help Desk.
• Organize, perform, and monitor distributions for bock points events
• Develop ManageSoft distribution channels utilizing MSI packages for PC application software.
• In certain circumstances interface with and assist Global Resources packaging and distribution teams as needed for packaging and distribution activities

IT Analyst

Confidential

Responsibilities:

• Install, configure, and monitor local and wide area networks, hardware, and software
• Ensure the proper functioning of information processing systems and make upgrades as necessary
• Provide technical assistance and support to end users of delivery systems hardware, software, and network to resolve end-user computing problems
• Provide installation, configuration, and support for automation software for Cargill
• Keep plant computers updated with latest security patches
• Modify codes for HMI automation program
• Design and creates network layout for Cargill salt plants

Software Assurance Analyst

Confidential

Responsibilities:

• Responsible for software quality assurance testing and providing technical/ system support for tax and accounting software products
• Prepare test plans, creating test cases, executing test scenarios, and evaluating test results
• Participates in design meetings to develop product specifications
• Evaluate specified programs for completeness and accuracy prior to product release
• Trains new seasonal on Tax/Accounting software usage and configuration
• Interface with tax and technical development personnel and departments to report and assist with the analysis and resolution of problems
• Provide support to internal users and customers as assigned for technical system related calls
• Received an Excellence in Action award for dedication and efforts in the 4.0 release push.