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Software Quality Assurance Analyst Resume

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Chicago, IL

SUMMARY

  • IT professional with about 5+ years of experience in Quality Assurance and Automation Testing in Investments/Securities/Trading and Retail domains.
  • Extensive experience with GUI based Client - Server & Web Based applications and Web Services (REST APIs) using Manual and Automated testing procedures.
  • Good understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).
  • Experienced in Agile/Scrum, SAFe (Scaled Agile Framework).
  • Proficient in developing/designing Test Strategies, Test Plans, Test Scenarios and Test Cases based on Business Requirements and also User Stories in agile world.
  • Experienced in performing Smoke Testing, Functional, Integration, Regression, GUI testing, Back End Testing and coordinating UAT.
  • Experienced in applying Risk Based Testing (RBT) techniques for optimal and effective testing.
  • In the role of Defect Triage Coordinator chaired Defect Triage Meetings with the Project Teams and Business Teams and has extensive experience in using ALM/Quality Center and Bugzilla.
  • Experienced in playing the roles of UAT coordinator in the UAT phase and Deployment Test coordinator to support test activities / checkouts in Deployment phase.
  • Knowledge of databases SecDB and Oracle Database to validate data in backend using SQL Queries.
  • Hands-on experience in using SoapUI/ReadyAPI for testing Web Services (SOAP & REST) and leveraged Java JARs (reusable classes) to dynamically create unique identifiers. Also skilled at using Postman for validating REST APIs.
  • Skilled at writing Automated Test Scripts using Selenium WebDriver (TestNG and Data Driven frameworks).
  • Experienced in Onshore-Offshore model. Effectively able to work as a team member and independently as well.

TECHNICAL SKILLS

Testing Tools: SoapUI/ReadyAPI, Postman, Selenium WebDriver

Defect Tracking & Agile Tools: HP ALM/Quality Center, Bugzilla, TFS and VersionOne

Version Control: GitLab and TFS

Programming Languages: Java, VBScript, C and C++

Databases: SecDB and Oracle

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Software Quality Assurance Analyst

Responsibilities:

  • Involved in all aspects of Test Life Cycle and worked in-tandem with offshore through all phases of 2 weeks Sprints.
  • Created Test Plans and Test Scenarios and got Test Cases derived for the same from offshore.
  • Besides system testing activities for PEP, also performed system integration testing with upstream and downstream teams by analyzing the external dependencies.
  • Logged, retested and tracked to closure the Defects in defect tracker Bugzilla and later in Confluence portal.
  • Coordinated User Acceptance Testing with Middle Office Business team.
  • Worked on providing Root Cause Analysis (RCA) for critical issues reported from testing.
  • Used SoapUI for testing REST APIs and messaging over JMS infrastructure as well. Built Feature-wise Test Suites and also Regression Test Suites.
  • Proactively solved teams’ problem of not being able to document requirements & learnings with Business by proposing, setting up and moving documentation to OneNote.
  • Involved and participated in agile ceremonies - daily standup, refinement, planning, review and retrospective.

Confidential, Chicago, IL

Quality Assurance Engineer & Offshore Coordinator

Responsibilities:

  • Started as individual contributor and grew onto becoming responsible for testing activities from inception to production deployment.
  • Represented offshore team in all Sprint ceremonies starting from Feature & Backlog Refinements to Sprint Planning.
  • Created and executed Agile style Test Plans, Test Scenarios and Test Cases for the User Stories.
  • Played the role of defect triage coordinator to represent bugs reported by offshore (2 manual + 1 automation).
  • Identified test cases for Regression Test Suite to kick off and implement Automation using Selenium to reduce test cycle time by 70%.
  • Provided test estimates for developing automated test scripts for test cases of multiple modules.
  • Coordinated User Acceptance Testing with the users from Restaurants, Distributions Centers and Warehouses.
  • Created Post Test Analysis document post the deployment from with the lessons learnt from the issues around Test Data across the systems, Test Environments, offshore effectiveness and etc.
  • Worked closely with Scrum Master, Product Owner and Product Management by providing test reports and RISK assessments at different phases of development.

Confidential

Software Trainee Engineer

Responsibilities:

  • Got trained with Java and SVN version control system and then moved into Testing Team.
  • Analyzed Business Requirements and created & executed Test Cases against the same.
  • Performed smoke testing to ensure stability of the build, then UI, Regression & cross browser compatibility testing.
  • Logged, retested and closed/reopened the defects in defect tracker.

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