SUMMARY

• Over 15 years of experience in IT with specialization in Quality Assurance Testing, both automated and manual testing in Web Based, Client/Server, Data Warehouse and Mainframe Applications.
• Familiar with industry business knowledge related to Banking, Service Sector, Insurance, Financial and Health
• Proficient in complete Software Development Life Cycle (SDLC), Business Analysis, Data Analysis.
• Experience in Automated Testing using tools like Quick Test Professional (QTP) and WinRunner
• Experience in Test Management tools like Test Director/ Mercury Quality Center (QC), Team Foundation Server (TFS), Test Manager (Visual Studio) and Bugzilla.
• Well versed with System Testing, Integration Testing, Functional Testing and Regression Testing.
• Experience in creating Test Data, Analyzing Defects and interacting with development team to resolve issues.
• Involved in writing Test Plans, Test Cases, and Test Steps and interacted with developers to resolve the defects.
• Experience in database testing in Oracle database using Structured Query Language (SQL).
• Experience in database testing in SQL Server database using T - SQL (frontend tool sql server management studio).
• Written Service Now request process document, SSIS / SSRS Testing Check List, Adhoc Report Check List, Flat File check list.
• Mentored junior test SQA’s. Given training in usage of Service Now with respect testing.
• Knowledge of HTTP, HTML and XML files used for print verification test cases.
• Knowledge of Soap UI Tool, FTP, BI Reports, Tomcat web services and B2B Functionality.
• WEBEX (Sametime, IM message system)
• Teams and Skype.
• Use of Share point. A place to store documents and share with other members
• Used DOORS and CALIBR software used to capture requirements.

TECHNICAL SKILLS

Platforms: UNIX, WINDOWS SERVER 2003/XP, WINDOWS NT, WIN 95/98

Programming Languages: HTML, XML, SQL, VB Script, PeopleSoft, .NET

Databases: Oracle 9i/10g, SQL Server 2016/2000/2008 , MS-Access 2000

Testing Tools: Quick Test Professional (QTP) 10.0, 9.1, 6.5, WinRunner 7.0/6.5, Mercury Quality Center/Test Director 10.1, 8.0

Other Tools: TOAD, SQL Developer, MS Office (Outlook, Excel, Word), Lotus Notes 6.5

PROFESSIONAL EXPERIENCE

Confidential, Dayton, Ohio

Sr. Test Engineer

Responsibilities:

• Analysis of the Requirements to write Test Cases in Quality Center.
• Worked with scrum team to identify Testing needs
• Enhancing Test Scripts by Parameters and Output values.
• Interacting with Developers to notify the Bugs identified as a result of testing.
• Created and processed Service ow change requests.
• Incident Monitoring through ServiceNow notifications.
• Provided project estimations.
• Trained new employees to get up to speed.
• Written testing templates and check lists for SSIS packages, SSRS reports and BI dash boards.
• Written test strategy and Service Now process documents.
• Documenting test cases and defects in Quality Center.
• Attending status meetings to review the problems.
• Attended Sprint planning meetings
• Identify and analyze defects/bugs and coordinated with the development team to resolve issues.
• Participate and contribute to daily SCRUM meetings to achieve organizational goal as a team member.
• Worked on SQL queries to fetch data from Source and Target databases as per Source-To-Target mapping document to ensure the data movement.
• Performed Regression, Smoke and Sanity testing, Front-end UI testing.
• Created defect reports and assigned priority and severity based on the urgency and impact of the bug.
• Created TFS stories to help business Analysts.
• Communicated with business owners to get production approvals.
• Interacted with deployment groups to complete change request process.
• Worked/ on call for production deployments.

Environment: Windows XP, SQL server 2008, 2015, ALM Quality Center (QC) 15, SQL Server 2016.

Confidential, Confidential, OH

Quality Analyst

Responsibilities:

• Executing test cases and to find defects
• Verified interface applications like Zimbra, Laslo and Openwave
• Logged defects in Bugzilla defect tracking tool
• Interacting with developers
• Performed browser compatibility testing, testing in different browsers like Internet Explorer (IE), Fire Fox, Chrome and Mac (safari) to compare results.
• Testing Interfaces like Synacor, Laslo and FSM etc.
• Verification of loading time of Unauthenticated page, Message Center page, Zimbra mail page

Environment: Bugzilla, SQL Server 2005, Lotus Notes 6.5, Java, Linux, Share Point and Silver Light

Confidential, Confidential, OH

Quality Analyst

Responsibilities:

• Writing SQL statements based on scripts received from ETL developers
• Executed SQL Server Integration Services (SSIS) package scripts to test data migration.
• Assisted new resources and shared project knowledge with team members to bring them up to speed.
• Involved in identify, analyze and design processes to improve the overall flow of information
• Created test templates for Data Migration, Test Data and Resource Allocation.
• Involved in GAP analysis to find gaps between requirements and application
• Participated in application deployments
• Followed with release dates
• Helped new resources when they need help
• Provided test estimates to Management
• Performed front end and Back end testing
• Worked with offshore teams
• Created test data for application to test the functionality.
• Analysis of the requirements to plan and design test cases in Visual studio Test Manger.
• Writing test scenarios and test cases based on Business Requirement Document (BRD).
• Performed regression testing on applications QCS and MEDCOMPASS.
• Interacting with developers to notify the bugs identified as a result of testing.
• Documenting the results in Test Manager.
• Creating folders in test plan, updating test data based on procedures.
• Logged defects in Team Foundation Server (TFS)
• Conducted defect review meetings.

Environment: Visual Studio, Test Manager, Team Foundation Server (TFS), SQL Server 2008, Alfresco and Silver Light

Confidential, Covington KY

Quality Analyst

Responsibilities:

• Performed SOA testing using WSDL (Web Services Description Language) link to access web services (web services testing).
• Staging Transactions (Soup UI, WSDL, B2B, FTP, FAX, email) in the system and ensuring delivering to the client.
• Experience working with Capital Market products Equities, Fixed Income & Securities Lending securitized Products.
• Worked with XML files (Edit XDN, file paths) provided by developers to send the transaction to web services
• Analysis of the requirements to plan and design test cases in Quality Center.
• Connect Unix to check the transaction through putty
• Generated daily status reports to give updates to stakeholder
• Performed regression testing on applications like ICS (Inbound Capture system), Captiva, Tomcat, and Iron Mountain to ensure the previous functionality is not disturbed.
• Interacting with Developers to notify the Bugs identified as a result of testing.
• Performed Front-End and Back-End testing
• Worked with offshore teams
• Documenting the results in Quality Center.
• Creating folders in test plan, updating test data based on requirements
• Performed testing on web service links B2B, FTP and Fax XML’s using SOAP (Simple Object Access Protocol) UI tool.
• Track transactions in UNIX environment and ICS (Image Capture System) Front end application
• Involved in performance testing and Auto feed functionality with multi users
• Helped UAT resources to make sure all tested features in test environment are working as expected in UAT environment.

Environment: Quality Center 10.0, Excel, JAVA, UNIX, SQL Server 2003.

Confidential, Confidential, Ohio

Quality Analyst (Lead)

Responsibilities:

• Analysis of the requirements to plan and design test cases in Quality Center.
• Attending Business Requirement (BRD), High Level (HLD) and ECRM meetings.
• Writing Test scenarios and Test cases based on BRD documents.
• Provided test estimates to Management
• As a team lead, used to interact with development team to understand the requirements and assigned work to team
• Generated daily status reports to give updates to stakeholder
• Performed regression testing on applications like Concierge, ASRO, NBS, EXSELL and Confidential SMART to ensure the previous functionality is not disturbed.
• Interacting with Developers to notify the Bugs identified as a result of testing.
• Assigned work to offshore teams
• Documenting the results in Quality Center.
• Creating folders in test plan, updating test data based on requirements
• Worked on documentation on new Applications like SAWGRASS, HURAN DB Sales and CMR.

Environment: Quality Center 10.0, Excel, AS/400, PeopleSoft, Linux, People Soft, Mainframe, SQL Server 2000.

Confidential, Confidential, Ohio

Quality Analyst/Tester

Responsibilities:

• Attending Requirement meetings with Business Analysts.
• Interacting with Insure Soft team in Chicago to resolve User Interface Defects.
• Analysis of the requirements to write planning and designing Test Cases in Quality Center
• Performed automated test by using Quick Test Professional (QTP).
• Performing regression testing to ensure the previous functionality is not disturbed.
• Wrote procedures for QTP automation scripts
• Performed Data Migration Testing (DMT), Role Based Testing (RBT) and ELIOS (third party), testing to test address verifications
• Interacting with Developers to notify the Bugs identified as a result of testing.
• Interacting with automation team to resolve automation issues.
• Involved in Change Request (CR) designs
• Writing manual test cases and converting them into automation.
• Writing print verification defects
• Link requirements to test cases for tracking purposes
• Answering Diamond Review Board questions and providing necessary documents.
• Updating test data with state specific data
• Documenting the results in Test Directory.
• Responsible for all activities involving quality assurance and compliance applicable to regulatory requirements.

Environment: Windows XP, .Net, Quality Center (QC) 9.2,10, SQL Server 2003.

Confidential, Confidential, Ohio

Quality Analyst

Responsibilities:

• Analysis of the Requirements to write Test Cases in Quality Center.
• Performing automated test by Quick Test Professional against the Test Cases.
• Enhancing the Test Scripts by Parameters and Output values.
• Interacting with Developers to notify the Bugs identified as a result of testing.
• Documenting the results in Quality Center.
• Attending status meetings to review the problems.