SUMMARY

• A business professional with 10+ years of IT experience as a QA and Data Analyst with proficiency in Client/Server, Web, and Cloud - based applications.
• Expertise in Automation Testing (Selenium), API Testing, Mobile Testing, and Manual Testing.
• Well-versed in writing SQL queries to perform data analysis as part of data validation criteria.
• Experience in Automation Testing using UFT (QTP) and Selenium
• Proficient in using JMeter, Locust.io for load and performance testing
• Proficient in writing python scripts for automation and API testing.
• Certified ISTQB Test Analyst with expertise in all phases of Software Testing Life Cycle (STLC).
• Well-versed with Software Development Life Cycle (SDLC) including Agile and Waterfall methodologies.
• Participated in various Scrum ceremonies throughout the project lifecycle.
• Test Management using Quality Center and HP ALM.
• Experience in preparingTest Plans,Test Cases,Test Reports,Requirement Traceability Matrix.
• Expertise in performingFunctionalTesting,IntegrationTesting, andRegressiontesting.
• Ability to perform Compatibility testing with different browsers likeFirefox, Chrome, IE, Safari, and with different operating systems likeWindows, Android, Mac OS.
• Good hands-on experience on various test management tools likeJira, HP-ALM, and Quality Centre.
• Hands-on experience with all levels of testing viz.,Integration, Regression, Smoke, Sanity, Functional Testing, System Testing, and UAT.
• Well versed in Healthcare Domain including Enrollment & Billing, Claims Processing, Clinical Utilization, Medicaid/Medicare, HL7 Messages and EDI X12, Trizetto QNXT
• Proficient in writing SQL Queries for Backend testing and Data Validation.
• Experience in using Azure DevOps / JIRA for test management and defect management
• Effective in bug reporting, defect tracking using the Bug Tracking tool- Bugzilla, Quality Center, JIRA
• Experience in working with Onsite and Offshore teams.

TECHNICAL SKILLS

Operating System: Windows / LINUX

Database: Microsoft SQL Server, PostgreSQL, MySQL

Languages: Python, Java Script, HTML

Automation Testing Tool: WinRunner, UFT(QTP), Selenium WebDriver

API Testing Tool: JMeter, Locust.IO, SOAP UI

Test Management Tools: HP Quality Center, HP ALM Bugzilla, Azure DevOps, JIRA, HP Quality Center

COTS: TriZetto QNXT, Edifecs

PROFESSIONAL EXPERIENCE

Confidential

Sr.Software Quality Analyst

Responsibilities:

• Work with Business and IT teams on requirements gathering and acceptance criteria
• Participate in Sprint Planning sessions, Product Backlog Refinement, Daily Scrum Meetings, and Sprint retrospective.
• Prepare Test Plans, Test Suits, and Test Cases in ADO by analyzing the Business Requirements, Technical Specifications, and Non-Functional Requirements.
• Assign the test configuration to cover the required Test Matrix.
• Perform Functionality Testing, System Testing, Smoke Testing, Regression Testing, Backend Testing and UAT Testing on multiple projects
• Test data management and preparation of test data for validating business functional requirements and non-functional requirements.
• Work as Subject Matter Expert to resolve any queries for functional requirements related to Member Enrollment, Billing, Provider, and Claims in QNXT.
• Performed API Testing using JMeter, and Locust.IO for Member Portal API hosted in Azure Cloud.
• Performed UI Testing of Member Portal using Selenium for functional scenarios.
• Prepared test cases for extract file testing in ADO/Quality Center for various lines of business-like Medicare, Medicaid and Mass Health of Member enrollment, Explanation of Benefit (EOB), Service Operation, Customer Service and Pharmacy Letter,
• Prepared SQL query for Validation of data for Member Enrollment and Provider data.
• Prepared UAT Test cases & Test data and execute test cases for Enrollment & Billing modules.
• Performed Processing of Benefit enrollment letter with a Business user.
• Prepared the testing results, and defects report and shared the same with a Project manager.
• Performed root cause analysis of the defects found during testing

Environment: Windows 10, Microsoft SQL Server, Azure, Postman, Visual Studio 2019, Azure DevOps, JMeter, Selenium, Locust.IO, Quality Center, TriZetto QNXT, Chrome, Edge, Firefox, Edifecs.

Confidential

Sr. Software Quality Engineer

Responsibilities:

• Collaborate with the product owner to review functional and non-functional requirements
• Prepare Test Plans, Test Suits and Test Cases as per the requirements
• Perform System, Functional, Regression and User Acceptance Testing
• Perform automation test for the application using Selenium WebDriver
• Perform usability, GUI, Functionality, and regression testing of the new builds.
• Perform browser (IE, Firefox, Chrome, Safari) compatibility testing.
• Validate HL7 clinical data as part of data validation.
• Validate HL7 ADT message structure and values as per the requirements for - Patient Admit/Visit - ADT A01, Patient Transfer - ADT A02, Patient Discharge - ADT A03, Patient Registration - ADT A04 etc.
• Performed testing for Medical, Surgical, Mental Health, and Substance Abuse Criteria Sets for a different level of care across Medical, Surgical, Rehabilitation, neonatal, Mental Health, and Substance misuse services for Inpatient as well as Outpatient.
• Participated in User Acceptance Testing with a Business user and reviewed the issues found during UAT.
• Logged the defect in JIRA found during testing.
• Co-ordinated with the Development Team and Testing team to track the Defects and Resolution for the issues found during QA and UAT cycles.
• Validate the backend MY SQL for data correctness
• Developed SQL Scripts to generate reports output for validating the test scenario by comparing the test data and data updated in the backend system.

Environment: Windows 7, MySQL, LINUX, JIRA, Selenium WebDriver, Python, Chrome, Firefox, Safari, and HL7

Confidential

Software Quality Analyst III

Responsibilities:

• Work with Business and IT teams on requirements gathering evaluation and acceptance criteria
• Participate in Sprint Planning sessions, Product Backlog Refinement, Daily Scrum Meetings, and Sprint retrospective.
• Create tech documentation including Companion Guides, Test Matrix, Business Workflows, GAP analysis, etc.
• Prepare Test Plans, Test Suits, and Test Cases in Quality Center by analyzing the Business Requirements, Technical Specifications, and Non-Functional Requirements.
• Prepare effort estimation and testing timelines for all kinds of testing activities.
• Work with Businesses users and developers to validate HIPPA EDI X12 transaction sets
• Perform Functionality Testing, System Testing, Smoke Testing, Regression Testing, Backend Testing and UAT Testing on multiple projects
• Validated transactions set for structure (loop, segments elements and qualifiers) and data (codes, default values, restrictions) for various X12 transactions (834, 837, 270/271, 276/277, 278 etc.)
• Prepared test cases for extract file testing in Quality Center for various lines of business, Fallon Total Care, Medicare, Medicaid and Mass Health of Member enrollment, Explanation of Benefit (EOB), Service Operation, Customer Service and Pharmacy Letter,
• Prepared/Entered test data to test a different kind of health care operation such as Member Enrollment, Billing, Provider, and Claims in QNXT.
• Prepared SQL query for Validation of Member Enrollment and Provider data.
• Developed Functional Automated Test scripts using QTP.
• Developed and executed functional test cases for web services using Soap UI.
• Performed Defect Tracking and Test management HP Quality Center
• Participated in validating and processing of Benefit enrollment letter with a Business user.
• Tested user interface and navigation controls of the application using QTP for Confidential and Fallon Total Care Member portal.

Environment: Win Server 2008, Windows 7, SQL Server, Visual Studio 2012, TFS, Quality Center, QCSI/ Trizetto QNXT, Claim Test Pro, Soap UI, Quick Test Pro, Chrome, Firefox, IE

Confidential, California

Sr. Quality Engineer

Responsibilities:

• Worked as a "Test Lead" with responsibilities to manage a small team of 3 Test Engineers.
• Analyzed Business Requirements and Design Specifications to develop a Testing Approach.
• Involved in designing test strategies, test harnesses, test plans and performed inspection of the test scripts.
• Involved in preparation of Manual and Automation Test plans.
• Preparing, Executing and reviewing Test Plans and Test cases.
• Performed various tests such as positive, negative to check business functionality manually.
• Involved in Automation Testing, Functional testing, Regression testing, Sanity Testing & Performance Testing.
• Developed Test data matrix for test cases.
• Involved in Performance testing using Gomez.
• Logging Defect using defect tracking tool Bugzilla and after that assigned defect to the owner of the module individually to each defect.
• Prepared Automation Test Scripts using java in selenium.
• Manage the test scripts in testopia.
• Review of test cases and test results prepared by the team member.
• Extensively involved in System testing, Regression testing, User Acceptance Testing.
• Coordination within the team and assigning the task to the team member.
• Prepared status summary reports with details of executed, passed, and failed test cases and send them to the client.
• Prepared Release Test Report whenever release goes.
• Coordinated with the client in a weekly conference call for Testing Plan, Test Case & Test Plan Requirement Issue Resolution, and Status of the current & pending tasks and Testing Related Query.

Environment: Windows XP, Manual Testing, Functional Testing Tool: Selenium, Performance Testing Tool: Gomez, Software Development Tool: Eclipse, Build Tool: Ant, TestNG, Test Management Tool: Twiki, Defect Tracking Tool: Bugzilla & Test Case Management Extension: Testopia