SUMMARY

• Collaborative, diligent, experienced black/grey box software tester and Scrum Master.
• 11 years’ experience providing excellent test coverage for operating system and hardware of Linux based Arris set top cable boxes (DVR STBs) destined for large scale distribution.
• Impactful contributions led to successful deployment of 1.5+ million devices into subscriber homes.
• Using SCRUM techniques see projects through milestone - based life cycles and continuous improvement releases.

TECHNICAL SKILLS

• Confidential Windows
• Embedded Linux
• Confidential Office
• STBs
• Media Gateways
• DVRs
• VOD
• Smart TVs
• Chrome
• Firefox
• Edge
• Netflix
• Hulu
• Opera Store
• YouTube
• Amazon Firestick
• Alexa
• Echo Dots
• HDMI Switchers
• Etherlites
• iPad
• Android Tablet
• Roku
• Internet Explorer
• Secure CRT
• PUTTY
• Adobe Photoshop
• Acrobat
• VSS
• CVS
• Gemini Bug Tracking
• Bugzilla
• AtlassianJIRA & Confluence
• Ryver
• Slack
• Zoom conferencing
• Confidential RAID/Product Studio
• Confidential Windows Test Technologies (WTT)
• Drive Image
• Ghost
• TrueImage
• Confidential VPC
• Virtual Box
• DevTest
• TestLink

PROFESSIONAL EXPERIENCE

Senior Software Test Engineer

Confidential

Responsibilities:

• Using 2-week sprints, increased partner deployment frequency 600% from lengthy waterfall SDLC era. Certified as Scrum Master, served on teams ranging from 4 to 9 people; operating in cross functional SCRUM teams as QA Subject Matter Expert, crafting new-feature testing and regression passes. Facilitated meetings and communications between product owner and team members ensuring high value work was top priority in the backlog. Fostered an environment of trust and collaboration wifin the team through working agreements.
• Sped deployment to cable company customers Shaw, WOW, Eastlink and 20 others by proactively updating test passes and executed them using risk-based approach via broad noledge of product functionality. Developed regression passes and build verification tests (BVTs) for outgoing partner builds and home trial releases.
• Increased team awareness by creating Confluence wiki pages for new features. By utilising Atlassian suite JIRA and Confluence for dev. tracking, story creation, planning, wiki documentation gained efficiencies, consolidating documentation resources beyond Sharepoint.
• Ran stress test scripts using the Moxi devices built in Test Runner framework negating the need for repetitive manual testing. Diagnosed and reported software and hardware errors via live device logging through serial output to Etherlites wif Secure CRT and Putty.
• Tested additions/certifications of YouTube, Pandora, Netflix, Amazon Alexa, and eVUE VOD.
• Reworked UI wif additional different branding adding and tested new features like Promos and FCC mandated in-UI audible guide and universal search using AWS to aggregate Netflix, YouTube, EPG results.
• Administered and created multiple Ryver chat groups to assist in team-wide communication streams.
• Arris: After purchase of Digeo by device manufacturer Arris, continued on Video QA team transitioning away from retail, concentrating solely on the cable company variety of devices.
• Recognized for exemplary and overtime work on YouTube certification; received the prestigious ARRIS Star Award.
• Assisted running daily build acceptance tests (BATs) via Python automation scripts on high end video test harness hardware called 'Storm Test'. Reported breakages and debugged/triaged prior to escalation.
• Successfully tested Opera browser and Hulu/YouTube integration to the devices.
• To provide signed encrypted builds for external partners, joined as 1/3 of the signing team as the ‘SAFE’ functionary.
• Mentored and onboarded incoming QA contract personnel.
• Digeo: Worked on 14+ person team of manual testers utilising Waterfall style SDLC to prepare releases of embedded Linux based Arris cable (Multi-System Operator) set top devices including Moxi retail models (similar to TIVOs).
• Workhorse test executor, consistently completed 100s of test cases on time, then helped other team members. Found, isolated, documented, regressed, and tracked bugs through resolution in Bugzilla.
• Wrote and implementing test case coverage on new features as well as maintaining mature sections including: VOD, EAS, CableCARD, Secondary Language, Closed Captions, DVR, EPG and Entitlements.
• Built and managed large test harness racks wif Arris/Moxi devices and 6 TVs at personal workstation.
• To benefit teammates and propagate noledge base, trained and used on-premise Motorola DAC to send hits, validations and inits to Moto CableCARDs in the devices.

Software Test Engineer

Confidential

Responsibilities:

• Successfully facilitated hand off of MMI and EAS to Confidential Japan branch at end of contract.
• Performed smoke testing for developer fixes prior to build integration, regression tested around the smoke bits, and reproduced reported bugs while using Product Studio to enter and track issues through product life-cycle.
• Utilised internal Confidential automation and inventory tool WTT Windows Test Technologies to schedule automated test cases and helped triage basic breaks in the scripts during daily BVTs.
• Performed biweekly IDX and code coverage test passes on the test suite collection, executing 100+ manual and automated test cases.
• Managed a hardware bench of Intel Core2Duo level machines which included TV tuners of the PAL, NTSC, ATSC, ISDB-T, DVB-T, and OCUR Cable Card variety wif their associated feeds from Redmond; also tested VMC functionality against extenders like XBOX360, D-Link, and Linksys.

Software TesterJetstream Software

Confidential

Responsibilities:

• For client SC-Integrity, tested SQL based criminal theft incident and case investigation database, built from scratch by Jetstream n-tier, SQL2005, C#, ASP.NET 2.0 . Produced all relevant test documentation, status, and summary reports, logged 1000 plus bugs in Gemini bug tracking system, then regressed and closed on DEV completion.
• For primary client Confidential Studios ( Confidential ’s in-house video production and product evangelical materials branch). Engaged Studios for 50+ media projects, including product demos, promotional material, bit bucket projects reusable C++ shell often wif Flash embedded, web sites, e-learning, and company compliance courses: ergonomics, sexual harassment lessons, policy adherence Client-side JavaScript, VBScript, DHMTL, HTA, embedded Windows Media Player controls . Bid on scope/functional spec and led these projects through test and regression phases.
• Ran test cases for TV recording, music/sound file type library import, and provided ad hoc testing for Confidential Windows XP Media Center Edition 2005 Harmony along wif its integration testing wif the Windows XP SP2 upgrade. Provided additional testing for Confidential eHome group PowerToys for Media Center.
• Successfully worked on multiple shipped projects for Confidential ; collaborated on test plan generation and defect tracking (via RAID) for setup portion of Back Office 6.0, the 60 Minute Intranet Kit, Digital Dashboard, the MSI Survey, and Profile Modifier for SBS.
• Performed on-site testing and program management reporting at Paul Allen’s Mercer Island residence through Vulcan for their prototype digital media database/playback device.