SUMMARY

• A committed & result driven professional with 5 years of experience in software quality assurance
• Worked in water fall & agile methodologies
• Experience in IVR, JIRA, HP Quality Control.
• Proven skills in executing test cases against the functional specification / requirements for the product.
• Experience in Retail banking, credit card services & telephone call center
• Experience in customer facing web applications, mobile/tablet applications
• Work experience in MongoDB, PL/SQL, Oracle & exposure to client/server services.
• Participate in Production Rollouts and rollback to ensure the Sanity and stability of the application by doing smoke testing
• Worked remotely for oncall support and production support
• Provided Training for Onsite and Offshore QA team
• Testing Project Processes, Product Testing Life Cycle, Defect Life Cycle, Testing Metrics.
• Creation and execution of test cases, test scenarios, bug documentation and bug tracking, root cause analysis
• Proficient in Smoke Testing, Functionality Testing, Integration Testing, GUI Testing, System Testing, Mobile Testing, Regression Testing, Database Testing, Ad - hoc Testing, User acceptance testing (UAT) for Web based and Client/Server applications.
• Manual Testing techniques and SDLC Models (Waterfall model & Agile).
• Expertise in Bug Reporting, Tracking and Documentation using JIRA and HP Quality Center.

TECHNICAL SKILLS

Testing tools: HPQC, Selenium 3.6, Postman API, JIRA, REST Assured

Web Languages: CSS, HTML, JavaScript, Angular JavaScript

Programming Languages: Java, C#

Databases: MySQL, SQL Server, Mongo DB

Development Platforms: Windows XP/2000

Web Development Tools: Dreamweaver, MS Visual Studio, Photoshop, Flash

Project documentation: SharePoint, MS-Excel, MS-Word

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Reviewed and Analyzed the Business and Functional Requirement Documents.
• Actively participated in various meetings including Business Analysts, Development, and QA Meetings.
• Executing regression test cases based on revised Web Mobile application.
• Writing test cases, Test scripts and test procedures.
• Tested the application for browser compatibility on various browsers like IE7, IE8, Chrome and Firefox.
• Worked with developers to create Automated test.
• Reporting the status of individual tickets/projects with open defects in JIRA, defects ETA, timelines
• Worked with various input files such as XML and able to read and validate based on the requirement
• Collaborating with developers to fix critical defects
• Developed SQL queries for data cleansing and data validation.
• Preparation of Estimated Time Analysis (ETA) for the test execution.
• Support UAT team by providing data to proceed with their validations
• Documenting best practices once project is completed

Environment: JIRA, Footprints, PL/SQL 12.0.2.1818, HTML, JavaScript, Eclipse java Neon.3 Release (4.6.3), Oracle,MS Word, MS Excel, Visual studio test pro

Confidential

Responsibilities:

• Gathered requirements with Customers and business analysts, to make sure the testing covers all different Scenarios of testing.
• Performed manual testing on the applications and verified the functionality of all modules in the Application.
• Actively participated in daily stand-up meetings and Bug Triage Calls as part of Agile methodology.
• Worked with the deployment and development teams in creating environment, loading and migrating data.
• Created Test runs, Test cases, Mockups, Process Flow diagrams from the functional documents
• Writing Test plans, Test procedures and test cases.
• Actively participated in various meetings including Business Analysts, Users, Product owners, Infrastructure team, Development, Service desk team and QA Meetings.
• Designing re-usable Test Cases providing long-term value and saving the time instead of re-writing it.
• Validated Test Cases and systems in ensuring that products undergoing tests to confirm their respective test specifications.
• Executing manual test cases in web application & perform root cause analysis in the bugs and logging defects in JIRA
• Reporting the status of individual tickets/projects with open defects in JIRA, defects ETA, timelines
• Developed SQL queries for data cleansing and data validation.
• Communicated inconsistencies between System Specifications and Test Results to development team.

Environment: JIRA, Footprints, PL/SQL 12.0.2.1818, HTML, JavaScript, Oracle, MS Word, MS Excel

Confidential

Responsibilities:

• Writing test plans, test cases, tracking open defects, Reviewed Business Requirements Document, Interacting with BAs, developers & Test manager to understand the business requirement of project/ enhancements and for optimizing test cases
• Performed Unit testing and System Integration testing on the applications and verified the functionality of all modules in the application.
• Actively participated in daily stand-up meetings and Bug Triage Calls as part of Waterfall methodology.
• Used SQL Queries for validation and Verification of Data.
• Worked with the deployment and development teams in creating environment, loading and migrating data.
• Working with IVR flow diagram & validated the flows through work phone and worked with UAT team to proceed further.
• Backend validation against Front end customer made changes ( MC, Visa card, AMEX payment gateways)
• Multi-tasking with various test environments to condition data required for integration, system testing

Environment: JIRA, Footprints, PL/SQL 12.0.2.1818, HTML, JavaScript, MS Word, MS Excel, Oracle,Eclipse java Neon.3 Release (4.6.3)

Confidential

Responsibilities:

• Review Business Requirements and Functional Specifications of the Desktop Web and Mobile application.
• Preparing Test cases for complete application Testing from functional specification documents
• Review the Test Cases and develops requirements for test environment.
• Participate in project and Test Team requirements reviews.
• Participate in Requirements, design and development discussions.
• Involved in Data Validation using PL/SQL Queries
• Defect management (including documentation and verifying resolution).
• Perform regression, Performance and integration testing in Mobile app.
• Interact with developers and other QA engineers to address quality problems and issues.
• Report software defects and interact with the developers to resolve technical issues.
• Responsible for weekly status updates showing progress of testing.
• Assisted in UAT (User Acceptance Test) testing.

Environment: JIRA, Footprints, Oracle, HTML, JavaScript, Selenium java 3.4.0, Eclipse java Neon.3 Release (4.6.3), PL/SQL 12.0.2.1818

Confidential, Las Vegas

QA Analyst

Responsibilities:

• Develop & Maintaining manual test plans
• Writing test plans, test procedures and testing scripts
• Executing manual test cases in QC manual runner & logging defects
• Used MongoDB for testing data Modules.
• Executing regression test cases based on revised web application
• Reporting the status of individual tickets/projects with open defects, defects ETA, timelines in Agile environment.
• Collaborating with developers to fix critical defects using TFS
• Creating Test Scripts, results, risks and sign offs using Microsoft Team Foundation Server
• Worked in production support and on call support for this project.
• Worked in some Word orders(enhanced functions) based on this project

Environment: JavaScript, html, C, SharePoint, MongoDB, HP Quality Control tool, Windows 2000