SUMMARY

• Over 13 years of experience in SDLC and QA Life cycle and involved in analysis, design and Quality Assurance of Web, Client - server, ETL (Informatica and Datastage) and Mainframe applications for Financial, Healthcare & Health Insurance (HIPPA and EDI), Technology, POWER and Government sectors.
• Expertise in Manual and Automation Testing.
• Testing Methodology and Test Plan Formulations.
• Test Case analysis and design, Test Script development and Test Coverage.
• Test Summary Reports and Defect Tracking.
• Extensive experience in working on Agile/Scrum Process, Water Fall methodology, RUP and CMM.
• Requirement analysis, use-case analysis, changes management and configuration management.
• Functional/GUI/Regression automation using Rational Robot and QTP, Winrunner.
• Defect tracking and change management using Quality Center, MS TFS, ClearQuest, Test Director.
• Unit Testing, Integration Testing, System Testing, Load Testing, Performance Testing, Functional Testing, Regression Testing, Smoke Testing, Database testing, User Acceptance testing and End-End Testing.
• White Box Testing by focusing on the internal structure of the software.
• SQL, PL/SQL to test database integrity using SQL Navigator, TOAD and SPUFI.
• Possess excellent communication skills and the ability to work as a team member, as well as independently
• Able to cope up wif tight schedules.
• Unix Shell Scripts & FTP jobs to transfer data between servers.
• High interpersonal skills and ability to work individually and as a group member.

TECHNICAL SKILLS

TOOLS: HP/Mercury Tools (11.0/10.0/9.0 ), IBM- Rational Tools, Facets 4.31/4.71

OPERATING SYSTEMS: DOS, Linux, UNIX (Sun, AIX, HP), MVS, AS/400, Windows XP/NT

LANGUAGES: C++, VC++, Java, COBOL, PG/400, JCL, SQA BASIC, TSL and 4Test.

GUI: Developer/2000, Visual Basic 5.0/6.0.

DATABASE: Oracle 11/10g/9i, SQL Server, Sybase, DB2, Adabas, IMS and MS Access.

INTERNET TECH: HTML, XML, Java Script, VBScript, ASP, JSP Java Beans, EJB, RMI, CORBA, MQ-Series, FTP, Perl, TCP/IP, J2EE environment

WEB SERVER: Java Web Server, BEA WebLogic, IBM Websphere, IIS.

PROFESSIONAL EXPERIENCE

Confidential, Allentown, PA

Senior QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Migrated and maintained Test cases for all projects in HP Quality Center/ALM 12.01.
• Developed Test Cases and Test Scripts using Quality Center / ALM.
• Prepared Requirement Matrix using Quality Center / ALM.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing and system testing of the ITS and Blue2 Application, its interfaces and Client-Server Utilities.
• Performed OMS - MOM/Restore interface testing.
• Performed OMS - AMI/DMS interface testing.
• Dispatches the orders (NL, PSP and Streetlight) into MOM system and close the orders wif Assessment and ERT details.
• Refer the orders and verify the status in OMS.
• Worked on confirmed circuit breaker outage, partial restoration wif red tag applied at a location of loops cut.
• Tested on predicted outage on a remote operated OCR and perform a move down the order.
• Testing the orders assigned to Additional crews and verification of DUP orders.
• Created a momentary outage on a remote operated VCR.
• Performed ERT functionality in different shifts. (Day and Blue sky modes) Testing on Municipality ERT - Resetting
• Performed OMS - MOM regression testing for every release.
• Performed Auto dispatch functionality.
• Ran SQL queries to validate the data.
• Expertise in Agile and Waterfall methodology.

Environment: MS SQL SERVER 2008, MS excel, MS Access, SQL, ETL, INFORMATICA, Scripting, Java, Dot Net, HTML, Windows and HP Quality Center/ALM 12.01, QTP,TFS and JIRA

Confidential, Allentown, PA

Senior QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Migrated and maintained Test cases for all projects in Quality Center 12.01
• Developed Test Cases and Test Scripts using Quality Center / ALM.
• Prepared Requirement Matrix using Quality Center / ALM.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing and system testing.
• Communicate test readiness and test communication to team including business for UAT.
• Create, maintain and manage test execution phases and cycles.
• Generate testing status reports / metrics throughout the testing phase.
• Conduct defect triage during UAT for defect priority and assignment.
• Verification of Relay/ Device new settings
• Device password management verification.
• Performed Event response and investigation verification.
• Ran SQL queries to validate the data.

Environment: MS SQL SERVER 2008, MS excel, MS Access, SQL, ETL, INFORMATICA, Scripting, Java, Dot Net, HTML, Windows and HP Quality Center/ALM 12.01, QTP, TFS and JIRA

Confidential, Chicago, IL

Senior QA Analyst / Lead

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Followed Agile Process throughout the SDLC.
• Participated in Requirement analysis, Sprint Planning, Review, Walkthrough sessions wif business and maintain all the release and project specific QA high-level plans (includes timelines, assumptions & risks.
• Coordinated Scrum Meetings and Sprint Retrospectives.
• Created and maintain the overall release and project specific test strategy and scope dat include the types and amount of testing based on resource capacity and skill set adhering to testing standards.
• Coordinating the Testing effort to facilitate test driven development as per Scrum processes.
• Test Management done using Quality Center / ALM.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Migrated and maintained Test cases for all projects in Quality Center 10.0/ALM 11.0.
• Tested all the migrating scenarios for GCPS CONVERSION TOOL.
• Developed Test Cases and Test Scripts using Quality Center / ALM.
• Prepared Requirement Matrix using Quality Center / ALM.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing and system testing of the ITS and Blue2 Application, its interfaces and Client-Server Utilities.
• All the test scenarios which has been satisfied wif the functionality are moved to automation testing using QTP.
• Conducted Functional, Integration and Regression testing using QTP.
• Extensively worked on Shared Objects Repository and Re-usable functions in QTP.
• Manually developed BPT Scripts and Automated them in QTP.
• Tested Claims processing, pricing and adjudication of claims in Facets.
• Developed Test Plan on Edit Changes for all Medicare & Medicaid Claims wif help of Edifecs list for ICD-10
• Conducted UAT Meetings and UAT Sessions on a regular Basis.
• Developed Cases on Reporting systems in different Roles of Diag codes for ICD-10 Implementation
• Tested the provider, Enrollment, members, Benefits, Billing and claims in Facets.
• Tested the loading of claims data into Facets.
• Creating Jobs to run daily, weekly and monthly basis to process ETL Jobs.
• Responsible for Data Warehouse and data mart testing
• Responsible for Backend testing and executing Simple and Complex SQL queries
• Wrote and executed SQL Statements to test Database Integrity.
• Performed Smoke test for each New Environment and New build in Facets and Middleware Applications
• Involved in validation of ANSI X12 5010 Transactions 837,835,270,271,276,277.
• Involved in validation of HIPAA for 837 and 835 claims used for Professional, Institutional and Dental Claims by Writing Test cases, Test Plans.
• Tested Medicare Part A and Part B claims.
• Tested Medicaid claims submitted through ITS and Blue Card.
• Created ANSI X12/EDI 5010 transactions, Processed them via EDIFECS spec builder for format and validated the EDI transactions.
• Validated HIPAA Compliance errors using EDIFECS.
• Using EDIFECS map builder converted 4010 files to 5010 files.
• Tested HIPAA 5010 Claims processing through the Clearing house.
• Extensively worked on 837 me/P/D files and Transactions for Claims.
• Extensively worked on EDI 834 for Benefits, Enrollment and Maintenance applications.
• Conducted Integration, System, Functional, Regression, Smoke, Database Integrity and User-Acceptance (UAT).
• Verified Benefits obtained on 271 Responses against RTB-Real Time Benefits.
• Verified 277 Responses against Blue Chip & Blue Star for 4 states IL, OK, TX & NM.
• Tested both Blue Exchange & Local Transactions for 270/271 & 276/277.
• Validated both Professional & Institutional Claims.
• Hands on experience validating Local, Home & Host scenarios for 270/271 & 276/277.
• Worked wif X12 /EDI transactions and validated the specifications/mapping for 837 transactions and 835 responses.
• Tested the database integrity by writing SQL Queries using QMF on Mainframes.
• Tracked the defects using HP Quality Center 10.0/HP ALM 11.0 and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: Blue Chip, Blue Star, Facets 4.71/5.01, X12 RS, MS SQL SERVER 2005, MS excel, MS Access, SQL, ETL, INFORMATICA, UNIX, Korn Shell Scripting, Java, HTML, MVS, VSAM, IMS DB/DC, COBOL, OS/z, ISPF, DB2,TSO,CICS, JCL, Copy Books, XML, Windows and HP Quality Center 10.0/ALM 11.0, GCPS CONVERSION TOOL.

Confidential, Cleveland, OH

Senior QA Analyst

Responsibilities:

• Developing the test strategy, test plan and test schedule and followed Agile Process.
• Coordinated Daily Scrum Meetings and Sprint Retrospectives.
• Developed Test Cases and Test Scripts for each Sprint.
• Involved in white box and Grey Box testing (C#, XML, Web Services and .NET applications).
• Developed and reviewed C# / .NET to ensure naming conversions and code optimization.
• Tested and Validated FX interfaces and FX Data.
• Developed Test Cases and Test scripts for Portfolio Management, Fixed Income, Investment, Mutual Funds, Foreign Exchange (FX) Markets, Trading, Currency Changes, Money Transfer System (MTS), Bonds, Stocks and SWIFT Messages.
• Tested the functionality of MTS (Money Transfer System), Mutual Funds and Portfolio Management.
• Validated the SWIFT messages and FIX Protocols.
• Developed and maintained Test Cases, Test Scripts and Test conditions in Microsoft Test Manager and Microsoft Team Foundation Server (TFS).
• Created and managed various Lab Environments in Lab Management of Microsoft Test Manager.
• Tracked and Managed defects using MS TFS (Team Foundation Server)
• Responsible for updating and maintaining the MS TFS for all the defects found during functional and regression testing and follow up the bug life cycle.
• Writing test cases and test scripts for functional testing, design data logic test scenarios.
• Defining test automation strategy, outlining functional test automation scenarios
• Managing the requirements traceability matrix and prioritization of test cases / scenarios.
• Executed process control and service charge type test scripts manually.
• Tested the Data Warehouse (ETL) applications developed using Informatica
• Tested ETL Mappings and Data Validation using Informatica.
• Tested DW Reports developed in Business Objects.
• Tested the source database and target databases.
• Validated the data loading process.
• Validated the data extraction process.
• Tested various transformations and rules.
• Writing SQL queries, SQL Functions, Stored procedures to validate the referential integrity scenarios
• Performed Backend Testing, by executing the SQL queries.
• Performed Database testing to verify the data using SQL to ensure integrity and consistency of data.
• Manually test the application from end-to-end and check for discrepancies.
• Wrote SQL statements to extract data from the Tables.
• Used TOAD tool to perform backend validation on Oracle DB.
• Heavily involved in procuring and mining of Data dat is needed for testing.
• Created and executed SQL queries as part of Data Mining.
• Involved in recording and executing scripts.
• Designed Use cases and flow diagrams using MS-Visio
• Validated the data on Oracle.
• Created the test data for interpreting positive/Negative results during functional testing.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: Windows, MS Visual studio 2010, MS Test Manager, MS TFS,.NET framework 4.0, ASP.NET ADO.NET, C, C#, IIS 6.0, Web Methods, MQ Series, Mainframe, DB2, TIBCO, Informatica, Business Objects, SQL Server 2005, SQL Management Studio, SQL, PL/SQL, and TOAD.

QA Analyst

Confidential, Charlotte, NC

Responsibilities:

• Gatheird Business Requirements and performed Business Analysis and Requirements Analysis.
• Developed Master Test Plan, Test Strategy, Test Conditions, Test Scenarios and Work flow based on Requirements and Technical Specification.
• Created test scripts for Web Data Collector, ETL and Transform in Rational Test Manager.
• Testing of Web Data Collector and web services.
• Performed Manual and Automation Testing.
• Automated the functionality using Rational Functional Tester
• Performed extensive database testing for SQL Server and Oracle databases by using AQT.
• Involved in testing PEGA UI Version 5.
• Tested and validated the XML’s in PEGA.
• Created regression scripts for Web Data Collector.
• Reported and tracked defects using Rational Clear Quest.
• Performed extensive Regression Testing.
• Performed User Acceptance Testing.
• Followed Agile processing throughout the SDLC.

Environment: IBM-Rational Tools- Rational Test Manager, Functional Tester, Manual Tester and Clear Quest, PEGA PRPC, PEGA UI V5, Windows XP, Ms-Project, Visio, MS-Word, MS-Excel, NET, TFS, Java applications, Oracle 10G, SQL Server 2000, Advanced Query Tool, Windows XP, Ms-Project, Visio, MS-Word, MS-Excel.

QA Analyst

Confidential, OR

Responsibilities:

• Reviewed and analyzed Business Requirements, Use Cases and High Level and Low Level Designs throughout the Software Development Life Cycle (SDLC).
• Managed all phases of testing lifecycle.
• Reviewed Functional Specifications and Unit Test Designs and attended for Formal Walk Through meetings.
• Participated in all Status Calls, Release Management Calls, Test Case Review meetings and Sign-Off meetings.
• Developed System Design Document (SDD) and Unit Test Design Documents
• Coordinated for Batch Jobs scheduling for SIT (System Integration Testing) Team.
• Extensively worked all Regence Inbound and Outbound Interfaces.
• Scheduled meetings wif Various Teams (Configuration, Membership, Provider, Finance, Claims and Customer Service Workflow).
• Authored and executed test cases for Product, Membership, Service, Claims, Provider & Finance Claims and Customer Service Workflow.
• Worked wif EDI (270, 271, 276, 277, 834,835 and 837) transactions
• Participated in creating IDM (Inter dependency matrix) and Estimations.
• Run the SQL queries against SQL Server using Enterprise Manager and Query Analyzer.
• Run the SQL queries against Oracle using Toad.
• Verified Log files, Data sets and Reports by logging into the Mainframe.
• Extensively involved in Writing the Test cases and Test scripts to perform manual testing.
• Developed test cases using Rational Test Manager.
• Perform functional, exception and scenario testing. Recorded/updated defects in bug tracking tool Clear Quest.
• Participated in Walk Through and Defect report meetings periodically.

Environment: ASP.NET, VB.NET, Mainframe, Oracle 10G,ETL-IBM Data stage, SQL Server 2000/2005,Facets 4.31, IBM-Rational Tools- Rational Test Manager, Manual Tester and Clear Quest, Windows XP, Ms-Project, Visio, MS-Word, MS-Excel.

Senior QA Expert

Confidential, CA

Responsibilities:

• Developed Test Plan and overall Test Strategy for the program.
• Developed Test Cases and Test Scripts for System and UAT Testing.
• Tested all applications End-End Manually.
• Test Management was done using Rational Test Manager.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Conducted system testing, functional testing, regression testing and UAT.
• Performed volume testing by transmitting batch files and validating them.
• Recommending continuous process improvement, maintain QA standards and artifacts.
• Validated the data by using SQL and Joins extensively.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Tracked defects using ClearQuest & Conducted Bug-Review meetings.
• Coordinated wif Business, Providers, Project Managers and Developers

Environment: ASP.NET, VB.NET, VB, VC++, SQL Server 2000, Enterprise Manager, Rational Suite 2003, Test Manager, ClearQuest, Windows NT, Ms-Project, Visio, MS-Word, MS-Excel