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Qa Manager/product Owner Resume

3.00/5 (Submit Your Rating)

Omaha, NE

SUMMARY

  • Seeking a challenge where I can provide my 6 years of IT experience in different roles.
  • Experience in handling Product Owner and QA Manager roles.
  • Solid knowledge of the QA techniques, testing concepts, methodologies, and tools.
  • Strong knowledge of DevOps principles. Proven leader in managing teams with varied backgrounds and collaborating with cross functional teams.
  • Very well versed in Agile, Scrum, Agile methodologies, and excellent communication skills.
  • Experience testing software applications written in .NET with Microsoft Azure.
  • Work well under pressure, am detail oriented, and enjoy working in team environments as well as on my own.

PROFESSIONAL EXPERIENCE

Confidential, Omaha, NE

QA Manager/Product Owner

Responsibilities:

  • Collaborate with business owners and internal and external clients to achieve solution - oriented results to resolve specific challenges and issues.
  • Act as a liaison between the IT department, the business owner, and the sales department.
  • Assist and coordinate aspects of the project lifecycle and ensure cooperation and accountability from multiple departments.
  • Run sprint grooming, sprint planning and daily stand ups.
  • Jira/Confluence Admin

Confidential, Omaha, NE

Quality Assurance Manager

Responsibilities:

  • Promoted from Quality Assurance Lead to Manager in an Agile environment.
  • 4 direct reports
  • Analysis/collaboration of Jira/Xray for migration from Dev Ops
  • Manage product support process/bugs.
  • Monitor team members in-sprint capacity.
  • Write, develop, and execute QA analytical test cases/plans and scenarios to ensure high quality deliverables addressing database impacts, regression testing, functionality, and usability.
  • Worked in cross-functional and distributed teams.
  • Worked with automation team (Test Architect/Selenium) on what in sprint/regression tests to automate.
  • Creation and upkeep of documentation to ensure all practices and processes are followed.
  • Continued process improvement of the QA process to keep up to date.
  • Salesforce, Elasticsearch, Mobile Testing, Jira/Xray, Confluence

Confidential, Omaha, NE

QA Analyst/Lead

Responsibilities:

  • Promoted from QA Analyst to Lead in just over a year.
  • Supervise 5 manual testers.
  • Write, develop, and execute QA analytical test plans and scenarios to ensure. high quality deliverables addressing database impacts, regression testing, functionality, and usability using Dev Ops test management tool.
  • Test system modifications to prepare for implementation.
  • Identify, analyze, and document problems with program function, output, and content as applicable.
  • Assist with product design reviews to provide input on functional requirements, product designs, schedules, or problems.
  • Investigate and resolve issues to meet customer demands and scheduling commitments.

Confidential, Omaha, NE

Senior Processing Analyst

Responsibilities:

  • Updated the Dispute teams on any Industry Credit Card processing changes.
  • Onboarding of new clients

Confidential, Omaha, NE

Operations Supervisor

Responsibilities:

  • Promoted from Merchant Processor to Supervisor in just over a year.
  • Supervise 3 employees-1 merchant processor and 2 Operation Specialists.
  • Assisted in the front end and back-end automation of the billing files.
  • Daily monitoring of all operational processes.
  • Chargeback processing.
  • Auditing of billing files.

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