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Senior Software Quality Assurance Engineer Resume

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Waltham, MA

SUMMARY

  • Quality Assurance Engineer wif 22 years solid testing experience seeking a career in software testing and web automation.
  • Strengths include extensive knowledge of web based applications, 7 years Selenium scripting, 6 years progressively responsible and successful project management experience, Agile software development, Microsoft and server/agent technologies, Project Management, Multitasking and projects wifout losing details, developing solutions to technical problems, delivering quality work to meet deadlines and exceeding customer expectations.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows, Linux, Mac OS X.

Applications: Server/Agent application, Web application, Confidential Management Console, Confidential Analytics and Reporting Cloud, Confidential SAM Connect Manger, Confidential Online Enterprise Banker, Lotus Notes, QTest, Star Team, Git, Jira, HP Quality Center, MS Project, MS Cluster, Toad, Proxy Tool, Selenium, Jenkins, VMware vSphere Client, VMware Workstation.

Programming: Robot framework Selenium Library keywords, Selenium 1.x/2.x/3.x, Selenium IDE, Java, AutoItWeb Tools Firebug, FirePath, FireFinder, IE/Chrome/Firefox web development tools, View Xpath.

Language: English, Cantonese, and Mandarin.

PROFESSIONAL EXPERIENCE

Confidential, Waltham, MA

Senior Software Quality Assurance Engineer

Responsibilities:

  • Performed manual testing on Confidential server’s/agent’s web computer monitoring features, 3rd party software compatibility, and DG - ARC security reporting web application.
  • Led DGMC web server application automation team and agent controller component team.
  • Automated DGMC and DG-ARC Angular web application using Robot Framework and Selenium2Library keywords.
  • Created Selenium/Java scripts and IDE scripts for replacing manual tasks.
  • Provided guidance, suggestion, and training for peers to implement Robot Framework web automation.
  • Participated in code reviews and provided feedback.
  • Created QTest test cases based on new feature specification.
  • Reproduced, troubleshot, and verified customers hot fixed.
  • Reviewed automated test reports, fixed any failed scripts, and maintained test scripts in high passing rate above 95%.
  • Created and implemented new procedures for reducing 80% of automation server setup time.
  • Shared knowledge by posting “How To” documents on company intranet.
  • Re-created 20% of teh Confidential Management Console specification based on software training materials, user guides, working knowledge, fixed defects, and new features’ specification.
  • Reduced 80% of setup Automation Test Server by implementing new processes and setup procedures.

Confidential, Watertown, MA

Software Quality Assurance Consultant

Responsibilities:

  • Project planning, defined testing schedules and scopes for team members.
  • Mentored 6 QA team members and provided guidance to junior engineers.
  • Performed user stories manual testing and created automated scripts for Confidential web application.
  • Converted teh existing manual test cases, smoke tests, regression tests into Selenium/Java scripts using TestIT framework.
  • Manual testing user stories, hot fixed, and patches during each sprint
  • Participated Agile daily scrum meetings and iteration planning meetings.
  • Tracked software defect issues using HP Quality Center and Atlassian Jira software.
  • Setup test servers for agents and patches testing using WMware client.
  • Setup and tested Confidential ’s products on Linux, Windows, and Mac platforms.
  • Reproduced, troubleshot, and verified SAM Connect fixed defects.

Confidential, Waltham, MA

Software Quality Assurance Engineer

Responsibilities:

  • Performed front-end/back-end, new features, regression manual testing on Confidential Enterprise Banking online application
  • Developed smoke/regression automated testing solution using Selenium IDE and run test suite on Selenium RC
  • Researched and provided recommendation on open source automation tools for teh QA department.
  • Created test documentations to ensure Products requirements were covered and met customer expectations.
  • Worked closely wif product management, development, and offsite QA team to ensure dat software meets requirements.
  • Provided technical leadership and mentoring for Bangalore India QA team.
  • Defined, tracked, and reported quality assurance metrics and trends.
  • Participated in teh projects wif minimal direction from teh manager.
  • Kept management team in sync regarding projects status and critical issues in timely manner.
  • Estimated, planned, and scheduled tasks for projects and individuals.
  • Identified software design gap during software development and software testing phases.
  • Lead test engineer of Confidential J2EE Check Services features, Enterprise Enrollment, Oracle Database conversion, Oracle RAC/Load Balancing/Clusters projects.
  • Defined QA agile testing process and provide agile training to teh QA team.

Confidential, Milford, MA.

Software Quality Assurance Engineer

Responsibilities:

  • Responsible for developing project plans, specifying goals, resources, scheduling, and test documents.
  • Participated in software design and NT codes review.
  • Discovered design problems and defects in Confidential products.
  • Developed project strategy dat reduced 30% of resources use and turn around time.
  • Developed test documents, PERL test scripts and automated test tools.
  • Configured and tested Confidential products on Solaris systems.
  • Documented, isolated, and verified software defects and patches.
  • Collaborated wif engineers to formulate resolutions of defects and field technical problems.
  • Solved technical problems dat related to Confidential and Microsoft products.
  • Designed, configured, and managed Microsoft Windows NT/2000 domains infrastructure.
  • Streamlined performance wif new procedures dat reduced 80% of machines’ setup time.

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