SUMMARY

• Over 8 years of experience in Software Testing and Quality Assurance .
• Good understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle(STLC).
• Experienced in Manual Testing about 5 years .
• Over 2 years of experience in Test Automation using UFT(QTP).
• Experienced in Web testing, Data Base Testing, Client Server and Mobile Application testing.
• Knowledge on Selenium WebDriver for Automation Testing.
• Good Exposure in Back End Testing .
• Extensive QA experience in all phases of lifecycle including Requirements Gathering, Test Case design, Executing, Testing, Defect Tracking and Reporting.
• Participated in Requirement Analysis with Business Analysts and Development team.
• Possess good functional knowledge in Insurance, Health Care Industries and POS /Retail Services .
• Involvement in Test Plan and Test Strategy implementation.
• Good working knowledge on Cross Browsing Testing for both Web based and Mobile Applications using Internet Explorer, Firefox, Safari and Google Chrome.
• Extensive experience in analyzing, reviewing and understanding of Functional requirements and writing Test Plans, Test Scenarios, Test Cases, Test Scripts, Defect Tracking and generating Reports.
• Excellent working knowledge of Waterfall, SCRUM and Agile Methodologies.
• Experience in writing & executing SQL Queries.
• Expertise in using Microsoft Office suite for detailed documentation & test data sets.
• Experienced in Defect Management and Test Management with JIRA, Application Life Cycle Management (ALM) & TFS.
• Experience in writing Java Script & VB Script.
• Excellent Knowledge of Scratch & Python Scripting Languages.
• Good knowledge of Programming languages C, C++ and Core Java.
• Performed business functional tests at various stages of STLC such as Smoke, Sanity, Functional, Integration, Regression, System testing, Security, User Acceptance Testing (UAT), and End - to-End testing.
• Good Track record of producing High quality results while under Pressure.
• Quick learner, self-starter, great communicator, able to work independently, detailed oriented, highly motivated and a strong team player.
• Handled multiple projects simultaneously with little guidance.
• Good Leadership qualities and experienced in supervising the QA team.
• Performed a Mentor role for a small QA team.

TECHNICAL SKILLS

Languages: C, C++, Core Java & Scratch.

Operating Systems: Windows7 Enterprise, Windows 10, IOS.

Databases: Oracle, SSMS, MySQL.

Automation Testing Tools: Selenium WebDriver, Grid & UFT(QTP ).

Scripting Languages: HTML, XML, Java Script, VB Script & Python.

Defect Tracking Tools: Quality Center/Application Life Cycle Management(ALM), TFS & JIRA.

MS-Office Tools: Word, Excel, Power Point, Project Plan, Outlook, MS Front Page and SharePoint.

Query Tools: TOAD, Win SQL.

PROFESSIONAL EXPERIENCE

Confidential, OH

Sr. Quality Assurance Analyst

Responsibilities:

• Scheduling Sprint Planning with Dev and BA team .
• Attending daily SCRUM meetings to understand project(s) status.
• User Story analysis for Requirements and Acceptance Criteria’s.
• Writing test cases, executing, defect tracking, creating files and submission of final reports to the Client.
• Configuration setup in QA environment, importing clients files, restore database, running Production Cycle, Batch and creating all required reports.
• Writing SQL Queries, Executing and verify the results.
• Performing API testing for MedPay calls of Payment Approvals.
• Working on Smoke, Functionality, Back End, Regression and End to End Testing.
• Continuous interaction with BA, Dev and Project team for reports status.
• Defect Retest and QA sign off.
• Working on multiple projects and HDA Production tickets independently.
• Mentoring new QA team members and guiding on the testing process.

Environment: SQL Server Management Studio, Active Batch, Automate, TFS, API Postman, Angular.

Confidential, Atlanta, GA

Sr. Quality Assurance Analyst

Responsibilities:

• Understanding core solution features and functionality.
• Collaborate with team members to develop test plans and test cases.
• Writing Test Cases, review test cases of other testers, execution and defect tracking.
• Comparing reports in different browsers for compatibility testing.
• Tracking stories for requirement and testing updates.
• Lead / Own effort for application testing signing off.
• Worked on SCRUM and Agile testing methods.
• Performed Functional Testing, Sanity Testing, UI Testing, Regression Testing and End to End Testing .
• Managed multiple projects independently.
• Attended daily status meetings.

Environment: .Net, JIRA, Microsoft Office, SQL

Confidential, Solon, OH

Sr. Quality Assurance Analyst

Responsibilities:

• Requirement analysis, test data and test case documents preparation.
• Involved in Requirement analysis, test plan and test strategy implementation.
• Collaboration with development team, Business Analysts and Stakeholders to develop effective test scenarios and test cases for functional testing of the application.
• Test Case Writing, Execution, Analyzing, Defect tracking, Defect Assignment and Defect Closure.
• Worked on Agile testing for two weeks sprint release.
• Worked on Windows batch files to run the new software upgrades.
• Tested both Client Server and Mobile device (IOS) Applications.
• Performed Smoke, Functionality, Regression, System and End to end testing.
• Performed Security Testing on mobile devices.
• Handled multiple applications i.e local and international Clients simultaneously.
• Responsible for applying new software build and configuration setups.
• Attended daily and weekly status meetings.
• Managed and documented Regression Test scripts and Configuration Setups.
• Worked as a Mentor for new testers . Handled and guided the team.

Environment: Retail XStore, XCenter, Java-J2EE, SQL Server, Xpay, IOS and Verifone.

Confidential, Cleveland, OH

Quality Assurance Analyst

Responsibilities:

• Identified and created various Test Scenarios to test new or existing functionality delivered by development.
• Created Test Cases to test the functionality of the patient registration to generating claims between athena and Soarian.
• Executed Test Cases manually in athena and validated the functionality of the application by interacting with Soarian resources for every release of waves.
• Performed Smoke, Functionality, System, Regression and Interface Testing agreed upon specifications from the UH business for each wave of release to make sure that current functionality in production has not been compromised while introducing elements of change.
• Tested the functionality and behavior for Insurances, ECD Numbers, Self Pay, Appointments, Transplant Support, Attending Provider for Claims, Special Characters and Outbound to Soarian etc.,
• Tested the application Inbound and Outbound functionality from athena to Soarian.
• Worked on athena to Soarian financials, Soarian financials to athena interfaces.
• Attended Daily and Weekly Technical Touch Point meetings.
• Logged defects in ClearQuest and assigned to Developers, Interface Resources and Change Management Team. Retested and generated the reports for In Process, Future Release and Closed Defects.
• Helped athena Trainers to make sure that athena Application Functionality is working properly.
• Continues Interaction with Developers, Soarian, Interface Business and Change Management Team.
• Sign-Off upon functionality meets the specifications and deemed issues-free.
• Played a lead role with QA team.

Environment: athena Preview, Staging, Training and Production Environments, Cloud Technology, Microsoft SharePoint, Oracle, Soarian, e-Gates, UH Care, ClearQuest, MS-Word and MS-Excel.

Confidential, Wooster, OH

Quality Assurance Analyst

Responsibilities:

• Developed Test Plan to prepare, track and document test cases.
• Created Test Cases to compare every form for all lines of business (Commercial Auto, General Liability, Umbrella and EPLI).
• Processed new Quotes, Policies and Forms.
• Involved in Test Design includes Test Data Preparation and reviews.
• Validated PDFs to PDFs, Print Preview to Print Preview and Printed Policy/Quote Output in Test, DEV and UAT environment after the xPression Upgrade has been migrated.
• Executed test cases and test scripts manually and using UFT(QTP).
• Validated the functionality of AQS application using QTP Keyword Driven Methodology for selected areas.
• Performed Smoke, Functionality, System, Regression and User Acceptance Testing.
• Attended Daily and Weekly status meetings for two weeks sprint release.
• Created Defects and assigned to Developers. Retested and generated the reports for reopen and closed defects.
• Used HP QC / ALM and QTP for testing and recording the test results and defect tracking.

Environment: AQS (Access Policy Administration Suite), Mainframe, QTP11, Version One, HP Quality Center ALM, MS Excel.

Confidential, Cleveland, OH

Quality Assurance Analyst

Responsibilities:

• Analyzed Requirement Specifications from the user prospective.
• Involved in preparing Test Strategy based on High Level Requirements.
• Created Test Data Sets to perform System & Regression Testing of the application.
• Attended Daily, Weekly &Walkthrough Meetings with Project Manager, Developers and Business Analysts.
• Executed test cases manually and used automation tool UFT (QTP) for Regression Testing.
• Designed & Developed test sets manually in Quality Center.
• Manually tested all the links and functionality of Forgot Flow.
• Involved in Functional Testing, Integration Testing, System Testing, Positive, Negative, and Requirements-based, Boundary and Regression Testing.
• Logged defects in Quality Center, assigned to developers, retested the fixed defects & closed defects.

Environment: .Net, Oracle, Mainframes, HTML, Quality Center 10, QTP, MS Excel.