SUMMARY

• Confidential has over 19 years of professional experience in Software Quality Assurance management for large scale QA programs and projects with profound domain expertise in Insurance, Banking (Investments Brokerage/Mutual Funds transfer agency), Retail eCommerce/POS/Retail Banking and Media/Entertainment. He has established Test Strategies,
• Test Transformation Roadmaps, Test COE Setups, Test Planning and Test Governance supporting the quality mission and vision of the stakeholders. He has delivered Test Automated Frameworks (Page Object/BDD), test automated suites, implemented CI/CD test pipeline and managed Non - Functional Testing (Performance/Security/Accessibility) and service virtualization testing.
• He possesses rich experience in Agile/Scrum/SAFE methodologies and have effectively collaborated with development, business and stakeholders spread across different geographies.

PROFESSIONAL EXPERIENCE

Confidential, CA

Test Portfolio Manager

Responsibilities:

• Managing the overall test delivery in supply chain area where multiple projects(SAP S4 HANA Migration & Skyharbor WMS DC Migration & SAS Upgrade) - Functional, Integration, Automation & Performance - constant delivery review
• Coordinate with Levi’s stakeholders, project teams & support services (environments, release management etc.) on test deliverables
• Design Test Strategies/Plan, Estimates & Executed QA Phase & Ran Defect Triages with multiple stakeholders
• Coordinate with Test leads to publish test metrics, comply standards and daily status reports. Resolved escalations /Governance issues with all stakeholders & business.

Environment: SAP S4 HANA Testing (ST, SIT and UAT), Performance Testing, Automation Testing; Retail Products (POS & WMS) & Distribution Centers

Confidential, Columbia, SC/Milwaukee, WI

Test Program Manager

Responsibilities:

• Instrumental in creating the framework, processes, and guidelines for each testing type used throughout the enterprise
• Constructed deliverable features and user stories from business requirements for Agile teams and actively participated in all agile ceremonies - Spring Planning, Sprint Retro and Review, Daily Status leveraging Rally tool
• Quality Lead - Executed end to end automation and facilitated accessibility, security, performance tests and test data for the web application-Client Portal and Phoenix
• Designed “Project Budget/Estimation/Costing available” and submitted the “Statement of Work”, “Change Requests “documents to Client stakeholder/vendor management teams for new projects, contract extensions
• Presented Quality Metrics/Monthly Status governance reports to Customer leadership,

Environment: E2E Test Automation, Cross Browser Testing, Business Validation Testing, Security Testing, Accessibility Testing and Performance Testing, Test Data Management using CA TDM, CA Rally, SharePoint, Selenium (BDD), Cucumber, Gherkin, Veracode, Site Improve, Performance Center using Load Runner

Confidential, Denver, CO

QA Program Manager

Responsibilities:

• Instrumental in creating the overall project test strategy (to adopt BA - QA Model) and have conducted trainings to understand testing techniques, test tools, defect life cycle for all business user testers
• Liaised with all identified Business User Testers/Test Lead of multiple transfer agency work streams and guided in test design, test process, test data needs and monitored the test execution events using JIRA dashboards. Responsible for Defect Management between Customer and Third-party vendor named-DST Systems
• Prepared Overall testing project plan and published weekly status reports to senior leaderships, Identified Risks and built plans to mitigate the same
• Assisted Business User Leads to plan for End to End testing/Day in a Life (Beta) testing and Coordinated with Offshore team to deliver Test Automation (UFT) and Load Testing (Performance Center
• Managed staffing needs & existing offshore/onshore team members - Conducted Performance Appraisals/Quarterly Goals of all the project team members

Environment: JIRA, SharePoint, Selenium Cucumber (BDD)/Microfocus UFT (Page Object)

Confidential, Milwaukee, WI

Responsibilities:

• Coordinated with Micro-focus SAAS Vendor/Customer team and managed microfocus tool licenses on behalf of the customer and reviewed usage of Micro-focus Testing tools - ALM, UFT and PC - Metrics/Incident Management
• Liaised with other project teams to understand QA challenges and recommended solutions and showcased the need and benefits of automation and performance testing
• Managed Onshore/Offshore Staffing needs and Presented weekly/monthly status to all the stakeholders including Customer Side CIO
• Last 5 months - played Scrum Master role for Core Returns Project – Conducted Grooming Sessions, Daily Scrums, Demo with Product Owner and documented the outcomes of Retrospective Meetings

Environment: HP ALM/PC Ticket Management, UFT Automation and Performance Center using Load Runner

Confidential

Test Program Manager

Responsibilities:

• Managed the test delivery of all projects running for these clients ~$11 million and average team size 80+ members and Formulated Strategies to adopt DevOps in QA to adopt - Continuous Testing via Automation using Selenium Cucumber framework by converting the existing Test cases into Gherkin statements – BDD technique, API testing
• Leveraged Jenkins for Continuous Integration - build verification tests are automated, and report published to stakeholders; Implemented Code management tools (SVN, GitHub) and Build tools (ANT, MAVEN) for QA team to effectively manage test scripts
• Developed business case, transformation roadmap and Go-to-Market strategy for new service offerings and tools. Managed and tracked test schedule and budget for all project level testing by optimal utilization of resources. Managed conflicts in schedule, escalations and quality risks of my projects and approved project operational and capital expenses as appropriate
• Engaged in stakeholder governance by regular status reporting and coordinate with various Cognizant support team, Customer teams and also with Cognizant BU leadership - Published weekly status, Metrics, Risks and Test Summary reports to all stakeholders
• Reviewed and approved the training plan for the team/cross skilling, fostered innovation within the team and build KM documents as per the projects/customer vision
• Prepared Test plan/Test Cases and executed functional/regression tests, reported defects and ensured test/defect closure and Prepared Test Data, Test Scenarios for User Acceptance by the Business users, participated in No Go/Go decisions for Alpha, Beta and Production Rollout phases
• Prepared User Story Requirement documents by direct interaction with business stakeholders and conducted understanding sessions and ensured the requirements are properly developed, tested and deployed. Improved test process followed and prepared Knowledge base document's, managed offshore teams

Confidential

Senior QA Analyst

Responsibilities:

• Understood FSD/BRD, Prepared Test Plan and Test Cases, System tested the Trading section having – Stock, Options and Mutual Fund Online Trading functionality (end to end) and also involved in the Order Status Monitoring and performed Trade settlement validations (cleared, cancelled and changed) in CICS Mainframe console
• In the UNIX machines, checked the Web server settings done to these sites, and then tested the middleware TAP field’s values passed relevant to the front-end fields (tailed the logs)
• Developed performance test scripts using IBM Rational VU scripting
• Conducted Dry Runs and then executed the performance scripts, analyzed the behavior, and shared Performance Test
• Automated regression test cases using automation tool, Reported Defects, Metrics and Weekly Status