SUMMARY

• Overall 11+ Years of experience includes 7 yrs into Software Quality Assurance & Testing activities and 4 years of Development experience.
• Having Excellent knowledge in Insurance,Healthcare & Retail & FMCG Domain.
• Worked as a Test lead and handled multiple projects.
• Excellent understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) & Defect Life Cycle
• Excellent Knowledge in Salesforce and CRM applications
• Extensive exposure in Insurance Claims
• Excellent knowledge working in HP QC and HP ALM
• Excellent knowledge in Tandem Tool and Mainframes testing
• Strong knowledge in SOAP UI for Webservices(SOA) testing & Automation of Webservices
• Worked in API Testing using Workbench and Postman tool
• Having 4+ years of experience in ETL testing
• Having 1 year of experience into Selenium & Katalon studio Automation.
• Experience in Testing REST webservices using JMETER
• Expertise in Database Testing using SQL Queries.
• Tested Mobile applications in IOS & Andriod devices
• Proficient in Data Migration testing using teh ETL Techniques
• Expertise in CRM applications include sales cloud & service cloud
• Experience in implementing Agile Scrum in Small & large level projects.
• Performed System Testing, Regression Testing, Integration Testing, Functionality testing, Compatibility/Mobile Device based testing, Redirect Testing, Negative Testing, Cross Browser Testing, Front end UI Testing, Backend Testing, Exhaustive testing and User Acceptance Testing (UAT)
• Worked as a UAT Test coordinator and helped teh UAT Testers to set test strategies
• Proficient in writing Install scripts for windows installers meant for deployment using Install shield
• Worked as Onsite Test lead in Health Insurance company in UK.

TECHNICAL SKILLS

Operating Systems: Windows XP/NT/2000/98/95, Vista, 7 and 8, Apple Mac, Mainframes

Languages: C++, VC++ and Java

Methodologies: Agile, Waterfall Models, SOAP/REST webservices, Salesforce Clouds

Testing Tools: HP QC (Quality Center), QTP, SOAP UI, JMeter, HP ALM, Selenium,TestNG,Soap UI

Mobile Emulators: IPhone Simulators, Android Emulator

Office Tools: MS Excel, MS Word, MS Power Point, MS ExcelDatabases MS Access, SQL server2005, Oracle, DB2, DBVisualizer

Defect Tracking tools: Jira, Mantis Bug tracker, Smart Test Manager(STM), Insight V3.0, QC

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

• Responsible for Test estimations and Test planning
• Involved in automating teh mobile test cases and salesforce test cases using katalon studio to reduce manual effort for regression.
• Leading 10 members team and responsible for Test planning, estimation and review
• Attending grooming calls, driving QA status calls and client calls
• Everyday status to clients detailing about teh userstory test status
• Update jira on everyday basis like creating fix versions, release versions
• Responsible to run scrum everyday and other followup activities
• Responsible to Publish RCR,Test plan, Test cases, Test closure report
• API testing using workbench and Postman tool
• Used salesforce data loader to bulk upload data to save effort
• Created master data and test data in salesforce using both classic and lightining experience
• Testing Salesforce classic and lightining experience as backend and mobile app as front end

Confidential, Illinois

SENIOR QUALITY ANALYST

Responsibilities:

• Tested teh Webservices using SOAPUI tool. Modified end points when worked on different servers and different versions of Web Services.
• Worked in Salesforce for both Service clouds and sales clouds
• Automated teh webservices using SOAP UI Pro and TestNG & Selenium
• Tested teh CRM applications
• Validated response XML against teh Database using SQL Queries & Tandem tool
• Tested teh SC Portal Web application in Mobile in Andriod Os and IOS
• Track all teh requirements & Created Test suites in HP Quality Center
• Verified teh database using SQL queries in MS SQL server.
• Performed teh Test step Assertions such as SOAP Response, Schema Compliance, NOT SOAP Fault and XPATH match in SOAP UI
• Performed Database testing using SQL queries to make sure that teh SOAP Response matches teh values in Database.
• Writing complex sql queries wif large set of tables
• Involve in Bug Triage meetings wif development team, providing vital information for defect fixes and prioritizing teh defects wif Business team
• Participated in Daily standup meetings & Agile Scrum meetings
• Automated teh Regression tests using Selenium
• Performed Regression testing on CRM applications on Sales Cloud & Service cloud

Confidential

Test Lead

Responsibilities:

• Analyze business requirements document (BRD), functional specifications document(FRD) and teh design document to prepare Test plan, Test scenarios, Business Test cases, Functional Test cases
• Applied teh technique Orthogonal Array Matrix (OAT) to minimize teh number of test cases and at teh same time to maximize teh test coverage
• Responsible for validating 110 Business services request and responses wif teh help of SOAP UI tool
• Applied teh ETL Techniques to Migrate teh data from Heal1 (UK health insurance app) to Heal2 wifout any data loss
• Extracted teh source files from Heal1 wif teh help of Mainframe batch jobs and interacting wif Dev team if there are any job failures
• Constructed teh source XML file against teh source XSD wif teh use of WSDL
• Performed teh Test step Assertions such as SOAP Response, Schema Compliance, NOT SOAP Fault and XPATH match wif teh help of SOAP UI
• Transformed teh source XML files from Source DB to Target DB wif teh help of TIBCO Framework
• Performed teh Backend testing using SQL Queries
• Performed GUI testing, user acceptance testing, integration testing, navigation testing using mobile, web, web and client - server applications, Web services Testing
• Responsible for handling team of re-execution of test cases once teh defects are fixed
• Involved in testing and deployment of successful release of Heal Data migration
• Traveled to UK for design and implementation

Confidential

Quality Analyst

Responsibilities:

• Conducted testing on development projects against project specifications in an Agile development environment
• Leading Integration & Verification development of in-vitro diagnostic blood analyzers
• Defined project objectives and schedules, managed budgets and resources
• Developed system functional requirements to achieve device clinical objectives and quality (tools utilized - DOORS, SAP)
• Guided Hematology Analyzer Verification - optical, fluidics, throughput & thermal tests
• Developed plans, protocols & reports to perform Verification tests & mitigating defects and issues
• Contributed to Medical Device SW life cycle process implementation per IEC 62304 standard
• Conducted Design (EE, ME, SW) and Risk Hazard reviews (FMEA) per ISO 14971
• Utilized statistical tools to define regulatory (FDA) sufficient yet practical Sample Size
• Developed Test Cases and prepared data for test cases based on teh end user requirements and System architecture and functionality.
• Defined teh test entry criteria and Exit criteria for teh healthcare applications
• Performed web testing across all teh browsers
• Created and executed regression tests, verified bugs in Quality Center and escalated critical issues to teh seniors and coding team.
• Review issues raised by teh 3rd party teams, classify and assign appropriate issues and report teh results
• Track issues reported to developers and re-test

Confidential

Software Engineer

Responsibilities:

• Worked in teh Code fixes for teh application in VC+++
• Involved in Development & Maintanenece of Confidential Application using C++
• Identified Use Cases and developed Use Case Diagram using UML
• Involved in writing teh Test Plan, Test Cases, and Transferring User Requirements to Use Case Diagrams
• Developed Install scripts in Install shield to create MSI installers for Deployment
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalation
• Tracked failed test cases and reported bugs in Jira Bug tracker
• Involved on testing teh new functionalities based on test cases and coordinated wif development team in fixing teh issues
• Updated teh all teh testing artifacts as and when change requests are received