SUMMARY

• 15 years of work experience in Software Quality Assurance wif thorough functional noledge of various applications in Financial Services, Telecom, Media, Social Care and Human Resources systems.
• Extensive testing experience using testing tools such as Mercury Load Runner, Quality Center, and IBM Rational tools to test the functionality and performance of applications.
• Proficient in functional, negative, regression, system integration (SIT), acceptance (UAT), load/Stress, security, browser compatibility, and performance testing.
• Experienced in problem solving and defining bug tracking reports using Bug Tracking tools like Test Director, Quality Center, ALM and Clear Quest.
• Coordinated wif development teams in resolving software development issues based upon test results. Analyzed business and functional requirements documents to design SIT and UAT Test Case scenarios.
• Extensively worked on Black Box and Full Life Cycle Testing and good exposure towards software lifecycle methodologies like Agile, Waterfall and V models.
• Responsible for Functional, Integration, Regression, User Acceptance, System, GUI, Load, Stress and Performance Testing.
• Strong domain noledge experience in working wif diverse operating systems like Windows NT/2000/XP and UNIX file processing. Proficient in writing DML/DDL Scripts using Oracle/Sybase SQL to populate Database tables for testing related issues.
• Extensive experience as Quality Assurance analyst for Web Based and Client server applications. Implemented software development lifecycle (SDLC) for testing life cycle to follow the Standards process in the application development.
• Excellent Analytical and Problem - solving Skills using root causes analysis. A good team player and adept to work independently in time sensitive environments.

TECHNICAL SKILLS

Operating Systems: Windows 98/NT/2000/XP, UNIX

Testing Tools: Mercury Quick Test Pro 8.2/9.2,Load Runner, Rational RequisitePro (ReqPro), ClearQuest Test Manager (CQTM), Doors

Bug Tracking Tools: ALM, Quality Center 8.2/9.2, Test Director, PVCS tracker, Clear Quest

Databases: SQL, RDBMS Oracle, SQL Server, DB2, MS Access, Sybase, Rapid SQL

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Test Engineer

Responsibilities:

• Participated in reviewing Business Requirements document and Functional Requirements document
• Executed test cases and verified actual results against expected results, stored all testing results, metrics, created Test Cases in ALM.
• Strong testing Quality Assurance experience wifin Agile environment Good understanding of Agile software development lifecycle (iterative and incremental)
• Performed Integration testing, System testing and Regression testing.
• Experience wif software Development Lifecycle (SDLC) and Processes for software testing / quality assurance guidelines and performed Integration, System and Regression testing activities.
• Performed smoke testing before every build. Manually performed Security Testing of the application.
• Used ALM to track, analyze and document defects.
• Wrote SQL scripts to validate data in the application.
• Tracked and verified the resolution of software and specification defects, and documented all phases of the QA processes.

Environment: Azure DevOps, Application Lifecycle Management, Oracle, SQL, DSUB, Mainframe.

Confidential, VA

QA Test Analyst

Responsibilities:

• Executed test cases and verified actual results against expected results, stored all testing results, metrics, created Test Cases, and Reporting.
• Participated in reviewing BRD and FRD for The Thrift Savings Plan (TSP) is a retirement savings and investment plan for Federal employees and members of the uniformed services, including the Ready Reserve.
• Wrote SQL scripts to create test data for Back End functionality testing
• Developed Test Plans, Test Cases, Sample Data and Test Summary Reports by following Agile/Scrum methodology. Contributed towards writing test strategy by analyzing user requirements and tracing out test plans.
• Used ALM tool TEMPeffectively for Defect Logging and Defect Tracking.
• Performed Integration testing, System testing and Regression testing.
• Documented Detailed Test Cases that described the steps needed and the expected result.
• Experience wif software Development Lifecycle (SDLC) and Processes for software testing / quality assurance guidelines and performed Integration, System and Regression testing activities.

Environment: Application Lifecycle Management, Oracle, SQL, UNIX

Confidential, VA

QA System Tester

Responsibilities:

• Analyzed Servicer’s compensation package Business Requirement documents, Functional specification documents to prepare test cases based on Test Plans.
• Defined and tested end-to-end functionality from upstream systems by initiating loan data information into MIDAS and to subsequent WP2, ERS and LMWS database.
• Written Sql statements to identify loan delinquency information from Sybase database and performed DML/DDL operations based on business requirements.
• Wrote UNIX shell commands to validate daily or monthly batch load processes and Ftp the appropriate log files to upper management.
• Generated SQL scripts to extract data from LMWS database and test the Backend functionality before updating the EDR. Also, wrote complex queries to compare expected to the actual results.
• Developed all phases of testing for assigned components to ensure test plans and test cases are completed and met as per the functional requirements.
• Provided technical support to the software development team during system development phase using Agile Methodologies in a web application environment.
• Coordinated test execution for Servicer’s technical application testing and UAT activities, record, track and report on any testing related issues.
• Experience wif software Development Lifecycle (SDLC) and Processes for software testing / quality assurance guidelines and performed Integration, System and Regression testing activities.

Environment: Sybase, DB2, Rapid SQL, Doors, Quality Center, Rational Clear Quest, UNIX.

Confidential, VA

QA System Tester

Responsibilities:

• Identified and extracted regional level data from DOL database by performing Health and Safety analysis on construction and office spaces.
• Tested Business Establishment functionality, content and any broken links using oracle sql developer to test various scenarios. Wrote SQL scripts to create test data for Back End functionality testing.
• Developed Test Plans, Test Cases, Sample Data and Test Summary Reports by following Agile/Scrum methodology. Contributed towards writing test strategy by analyzing user requirements and tracing out test plans.
• Participated in test case proposal, test design documents and script reviews thus base lining all the code to Clear Case.Maintained and updated Test metrics on build basis along wif defects summary.
• Performed Build Acceptance Test (BAT) in Development environment before moving into Functional environment.
• Using standard industry testing tools, such as the IBM/Rational suite of functional testing tools, including RequisitePro (ReqPro), ClearQuest Test Manager (CQTM),
• TEMPEffectively coordinated wif end-users, development and testing teams.
• Used tools TEMPeffectively for Defect Logging and Defect Tracking Clearquest (Clearquest).
• Working closely wif the Developers and Engineering Teams in the review and modification of product and its specifications using Agile- testing methodology.

Environment: IBM Rational Team Concert (RTC) 2.0, CSS, Oracle 10g, Windows XP, IBM Rational Clearcase, including RequisitePro (ReqPro), ClearQuest Test Manager (CQTM)

Confidential, Ashburn, VA

QA Software Tester

Responsibilities:

• Reviewed Business requirements and prepared Test Plans for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated wif development team in fixing the issues.
• Designed and developed test cases and performed manual testing.
• Execution/analysis of test cases and documentation of software defects using Quality Center.
• Documented test execution results and test execution status reports.
• Performed smoke testing before every build. Manually performed Security Testing of application
• Prepared SQL scripts for test data preparation for Back End functionality testing
• TEMPEffectively coordinated between end-users, development and testing teams.
• Performed Integration testing, System testing and Regression testing
• Wrote SQL scripts to verify data in the DB
• Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in UAT phase.

Environment: Quality Center, Oracle, SQL, UNIX, Windows NT/XP, Mainframe

Confidential

QA Analyst

Responsibilities:

• Interacting wif developers and trying to track/verify bugs in the corporate Bug database and ensure smooth progress and completion of the QA cycle.
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports
• Gathered business requirements from customers and available sources to build the process flow diagrams and Entity relationship diagrams for Atypon Project
• Tested the Application in different Web Browsers - IE,Firefox, Opera,Mac-Safari and on Multiple Platforms- Windows, linux
• Used Test Director/Mercury quality center to track, analyze and document defects.
• Performed Component, Integration, System and Regression testing at various levels of the application to review and validate the product functionality.
• Perform installation, maintenance, and system support for Mercury Interactive testing tools. Wrote test cases and test scripts for functional and integration testing
• Wrote various complicated queries to retrieve the required data from Oracle databases.
• Used Agile testing methodology for achieving deadlines in UAT testing.

Environment: Quality Center, Oracle, SQL, HTML, UNIX, Windows NT/XP,Mainframe, MS Office Tools, MS Visio

Confidential, MD

QA Test Engineer

Responsibilities:

• Developed Test Plans, Test Cases to test Screens and workflows for Quality Assurance Involved in both Manual and Automated testing.
• Conducted end-user training sessions (120+ total users) for exercising full use of application.
• Developed and executed real-world scenarios based on the client's business requirements to ensure functional/non-functional integrity and define feature boundaries.
• Performed various testing methodologies which includes Smoke Testing, Regression Testing, Security Testing, User Acceptance Testing and System testing, OS compatible test, Brower compatible (cross browser) testing for each build manually and report defects using bug tracking tool Test Director.
• Responsible to develop and execute WinRunner scripts for Confidential ’s web based application.
• Implemented Performance test plan, executed Performance and Stress tests against different project releases, using Mercury’s Load Runner tool and sent analysis reports to project team.
• Worked wif team members in executing various functional test cases and perform Black Box testing.

Environment: JAVA, Oracle 9i, UNIX, WinRunner, Test Director, and LoadRunner.

Confidential, NY

QA Test Engineer

Responsibilities:

• Involved in various phases of the project including gathering requirements, analysis, functionality documentation and created ER diagrams to represent the logical data flow of application.
• Interacted wif client's personnel to define business processes and software usage.
• Created change requests for developers by defining the required features and functionality. And worked closely wif technical staff to validate business requirements.
• Assisted in writing test plans and testing the functionality of the web-based application.
• Extensively used Microsoft Excel in creating Test scripts using Excel functions, logged and tracked defects using Issue log.
• Responsible to design Test Cases, Test Scripts and execute Test Scripts for each release and track and report defects using bug tracking tool Issue View.
• Wrote test plans, test cases of the application, business process and performed Usability and Integration testing.
• Attended several walkthrough meetings wif the Business Analysts, Project Manager and developers and provided feedback accordingly.

Environment: Oracle, HTML, Microsoft Tools, Windows 2000 and UNIX, MS SQL Server