SUMMARY

• Extensive experience with Software Quality Assurance - including Software Development Life Cycle (SDLC), QA Methodologies, and software testing life cycle (STLC).
• Experience reviewing and analyzing project documentations to validate requirements, specifications, functions, performance, reliability, usability, and security.
• Experience creating clear detailed test plans, test cases, test reports, and bug reports from specifications or verbal communications.
• Experience with test planning, test execution and defect resolution.
• Extensive experience with Test Automation and Manual testing client/server, multi-tier, mobile, and web-based applications/systems
• Ability to Liaison with development, project management, and customer support.
• Experience with issue/project tracking, software testing, and management tools like JIRA, Qtest, WIP, HP ALM/QC, HP QTP, Eclipse, Selenium WebDriver, TestNG, Wiki, JMeter, REST Client, Postman, Perfecto, emulator, SQL Developer and other open-source tools.
• Proven understanding of application/product development, test and bug life cycles.
• Experience with Agile/scrum and Waterfall software development process or release cycles.
• Experience working with backlogs, user stories, product bugs, agile boards and agile teams.
• Experience with browsers & platforms (Chrome, Safari, IE, Firefox, iOS, Android, PC & Mac).
• Experience working with relational databases (RDBMS) and version control tool SVN, GitHub.
• Good understanding of Programming languages and technologies.
• Hands-on experience in testing complex business applications and understanding large complex environments and noledge of requirements-based testing.
• Hands-on experience with black box testing, functional testing, GUI testing, cross-browser and cross-platform testing, Mobile testing, API testing, exploratory testing, database testing, system integration testing (SIT), User Acceptance Testing (UAT), regression testing, security testing, beta testing and automation testing.
• Experience writing SQL queries and testing test data, stored procedures, and triggers.
• Effective verbal and written communication skills with technical and non-technical audiences.
• Experience and strong aptitude for working in a mature and professional manner with various functional teams and with internal and external (vendor) parties.
• Self-starter/self-motivated, capable of staying on track and completing tasks without supervision.
• Has attention to detail, well organized, good decision-making, and has self-administrative skills.

TECHNICAL SKILLS

Environment: s/Process: AGILE, SCRUM, WATERFALL, ITERATIVE

QA Tools: Selenium WebDriver, TestNG, JUnit, JIRA, Qtest, TestRail, Rally, Azure DevOps, Advance RESTClient, SOAP UI, Swagger UI, Postman, JMeter, HP tools(QC, ALM, QTP, UFT, LoadRunner), Perfecto, Browser Stack, MS Word, Excel, SharePoint, Jing, Mantis, Jenkins, Maven, Sympli, Auth0.

Databases/Tools: Oracle, MySQL, SQL Server, TOAD, SQL Developer, SQL *Plus, PL/SQL, MS Cloud Azure, SAP, Salesforce, SVN, GitHub.

Languages/Networking: VBScript, VB, Java, Java Script, Python, JSON, SQL, PL/SQL, ASP, JSP, CSS, AJAX HTML, DHTML, TSL, C++, C, J2EE, XML, HTTP, HTTPS, FTP, TCP/IP, Telnet

Browsers: Internet Explorer (IE), Firefox, Chrome, Opera, Safari, Edge

Operating Systems: Microsoft Windows (XP, Vista, 7, 8, 10), Linux, Mac, Android.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

QA Engineer

Responsibilities:

• Performing manual testing on teh application in multi devices in various testing cycles.
• Member of Agile team and working closely with product Managers, business analysts, Ops Team and dev team to understand teh product requirements, backlogs, change requests and use stories.
• Developing Test documents (Test Plan, Test Cases, Test Data, Test Scripts, Test Reports, Bug Reports).
• Working with teh Product and development team to review iteration scope, project plans, User Stories, Acceptance Criteria, requirements specification, design documents, Sympli documents and Technical Specifications.
• Involved with Iteration Planning, Test Planning, Executing, Reporting and Tracking defects.
• Developing Test Scenarios with Test Data to support Test Objectives on QA, Staging and UAT.
• Preparing and documenting Test data for various types of testing like valid data and invalid data.
• Held test case and requirement review meeting; raised and monitored requirements’ ambiguities.
• Leading and coordinating with Offshore QA Members on a daily basis.
• Assisting business analysts to clarify requirements’ ambiguities, define user stories and generate test data
• Maintaining and ensuring Entry criteria and Exit criteria for all QA deliverables.
• Performing extensive complex Manual Testing on mobile and web-based applications.
• Developing and executing SQL queries using MS SQL Server and validating data integrity.
• Using POSTMAN to validate API/Web Services related user stories and tasks.
• Understand and update JSON to create test data for validating all different services.
• Testing individual web pages, modules, Silos, Portals and integration between them to Identify and Report defects based on business rules, logic, severity and priority
• Reporting, tracking and verifying bugs/defects/issues using Bug reporting tools JIRA.
• Working with Developers, Business and Release managers to discuss ways to fix teh defects.
• Executing test plan, test cases and Test scripts and sharing test metrics with testing progress using Qtest
• Performing Black box testing, Functional testing, Back-end testing, End to End testing, Regression Testing, System Testing, Multi device testing, Multi- browser testing, User Acceptance testing (UAT).
• Performing Mobile testing, Multi device testing, Browser Compatibility and Cross platforms testingusing Perfecto.
• Performing back-end validations using SQL statements against Oracle Database.
• Designed automated testing of Functional, UI and Regression Tests using Selenium webdriver with JAVA.
• Developed Test Scripts through Descriptive Programming and data driven testing which applies teh Business rules to validate teh components displayed on teh website.
• Using JMeter for Performance, Load, Stress and Endurance Testing.
• Communicated with teh product owner, held demos and shared new features and functionalities with teh stakeholders for deliverables and performed UAT on a daily basis.
• Attended Product Backlog, Sprint Planning, Daily Scrum, Demos and QA team meetings.
• Prepared regular Status Reports to communicate quality assurance activities to manager and Team.

Confidential, Rochelle Park, NJ

Manual Test Lead

Responsibilities:

• Was responsible for leading manual testing cycles and writing Property and Casualty test cases, documenting bugs, and communicating with Developers to get them fixed. Collected and analyzed property and casualty requirements, workflows and designs to define detailed test suites, test cases, test data and test procedures.
• Created test cases on TestRail from approved requirements and design documents and traced them to teh relevant use cases. Reported and entered defects and issues in JIRA and WIP
• Manually performed functional, UI, security, usability, end to end, sanity and regression testing to test teh functionality of teh application and modules.
• Involved with product development phases from design to release, following agile process.
• Validated test to check boundary conditions and error messages. facilitated and coordinated User Acceptance Testing (UAT)
• Creating and running SQL statements and queries to verify database changes, and to validate data.
• Executing and evaluating manual and automated test cases and reporting test results.
• Using SVN as a version control tool and repository.
• Ran performance testing test scenarios written in HP LoadRunner.
• Performed Grey Box testing and assisted developers with white box testing and creating test data.
• Documented and maintained test reports to track teh progress of teh testing.
• Sending daily test execution reports, status reports, and bug reports to teh team.
• Attended daily standup, planning meeting, iteration review meeting and product walk-through.
• Participating multiple Projects and sprint Releases parallelly.
• Using JING to capture images of issues and record video for steps to reproduce issues.
• Ensured validated deliverables meet functional and design specifications and requirements.

Confidential, Mayfield Village, OH

QA Engineer

Responsibilities:

• Performing Manual and automated testing on Property and Casualty Insurance application in various testing cycles.
• Member of Agile team and working closely with product Managers, business analysts, Ops Team and dev team to understand teh product requirements, backlogs and user stories.
• Participating in system specification meetings, design reviews, use case reviews, and requirement gathering.
• Documenting detailed Property and Casualty test scenarios, Test Cases and test scripts derived from defined business requirements and supported teh QA manager to coordinate test plans across multiple parties.
• Helped manager with teh preparation of teh test plan outlining teh project and releases for both manual and test automation.
• Worked with an agile team to understand backlogs, user stories, change requests to do test planning and execution.
• Participating in multiple Project Releases.
• Executing formal test plans with attention to detail, ensuring all system components function per defined requirements and were production ready prior to launch.
• Conducting test plan/case reviews with cross-functional team members (Dev, Product, QA Lead)
• Performing Mobile Testing on iPhone, iPad and Android for Cross-Browsers/Platforms Testing.
• Validated features, functionalities, and UI on iOS and Android based Native and Hybrid Mobile Apps.
• Performed raw data structure and content validation especially in teh support of feeds integration testing including product, content translation, warehouse, sales, and marketing feeds.
• Used Selenium Web-Driver, Eclipse, TestNG, JUnit, Java Script, java documents and other open-source tools to develop and run automated test scripts for smoke, functional, UI and regression testing.
• Set up data-driven and keyword driven frameworks.
• Executed automation test scripts through frameworks, analyzed results and communicated issues with teh development team.
• Modified and enhanced test scripts with new features changes and enhancements.
• Handled multiple tasks in a challenging and cross platform environment.
• Isolated, replicated, and reported defects and verified defect fixes using JIRA.
• Performing Black-box testing, functional testing, UI testing, integration, end-to-end testing, Regression Testing, API Testing, performance testing, UAT and build acceptance (smoke) testing after each build.

Confidential, SFO, CA

QA Analyst

Responsibilities:

• Worked closely with Business Analysts and Developers to cover all requirements.
• Reviewed functional and design specifications to ensure full understanding of individual deliverables.
• Attended agile iteration planning meeting to determine teh scope of teh testing
• Updated backlogs and user stories with missing information.
• Created detailed test cases from acceptance criteria defined in user stories.
• Used Business Requirement Documents (BRD), Design Documents (DD) and use cases to develop test plan and test cases for Manual Testing.
• Managed all activities in teh test plan to ensure that all teh objectives are met, and that teh solution works as expected. Teh solutions were tested in terms of functionality, performance, reliability, stability and compatibility with other legacy and external systems.
• Provided traceability analysis using a project management system.
• Prepared test cases and executed test cases using HP ALM (Quality Center).
• Reported status of testing, analyzed test cases and provides regular progress reports.
• Verified test results and bug fixes to meet teh testing cycle.
• Reported and tracked teh defects and verified defect fixes.
• Investigating and properly handling production issues which were reported by end-users.
• Developed and Ran automated regression testing scripts using HP QTP.
• Created user defined functions in VBscript, function libraries, and used built-in functions, conditional statements, loops to enhance and modify scripts.
• Develop test scenario and script to run Performance testing using HP LoadRunner
• Developed smoke testing and regression testing automated test scripts using Selenium Web Driver, TestNG, JavaScript.
• Ran automated test scripts for iteration execution and product release.
• Working closely with teh Off-shore testing team on creating and executing test cases and test data.
• Writing SQL queries and statements to test Data Integrity, Referential Integrity for Backend/database testing for teh Application.
• Performing Data Driven test using test data from excel files.
• Involve in defining Test Scope, Gap Analysis, risk, dependency and constraints.
• Participated in sprint planning meeting, daily scrum meeting, and demos
• Generate daily or monthly basis data and report from Salesforce, SAP
• Maintained Test Matrix for teh latest test results information.

Confidential, Silver Spring, MD

QA Test Engineer

Responsibilities:

• Reviewing functional and technical specifications to develop test plans
• Development of test scripts to do functional testing, regression testing, and load testing
• Performing manual testing of interactive products including banner ads, emails and web sites focusing on functional and end-to-end testing, validating that system response and output accurately reflect business requirements as outlined in requirements document
• Created test cases from approved requirements and design documents and traced them to teh relevant use cases. Reported and entered defects and issues in Rally
• Validating that data loading and storage structures operate according to technical specifications and well accepted standards
• Executed Test Cases by comparing Expected Results with Actual.
• Developed SQL queries to perform backend testing of teh database.
• Utilize automated testing tool(s) when appropriate
• Participating in reviews at all phases of teh software development cycle
• Facilitating code walkthroughs and reviews, and ensuring that teh code conforms to well accepted development and quality standards.
• Performed functional, GUI, regression testing, API Testing, User Acceptance testing (UAT), Database testing and End-to-End testing.
• Performed regression testing using QTP, throughout all teh phases of testing.
• Created progress reports to ensure appropriate test coverage and results.