SUMMARY

• Experience QA Analyst wif solid experience in creating and executing Test Plans/Test Suites, Test Cases, Test Data, Test Scripts from User - story, use-cases, Requirement spec, UX, wireframes and from verbal communication.
• Experience wif SDLC, STLC and Bug Life Cycles.
• Experience following software testing process from test planning to production release.
• Experienced working in Agile/scrum and Waterfall environments.
• Strong Manual Testing skills including test planning, estimation and test execution.
• Experience working wif Product Managers, Devs, Ops, DBAs, release engineers and peer QA members.
• Extensive experience wif ecommerce, insurance, integrated SaaS applications.
• Experience working on different mobile platforms such as iOS and Android which includes iPhone, iPad, and tablets.
• Experience testing native iOS and Android enterprise dashboard applications.
• Experience testing web-based, windows, and client/server applications.
• Expert in analyzing requirement specifications and outlining appropriate approach for testing.
• Experienced in Smoke Testing, Black Box Testing, Functional Testing, UI Testing, Database Testing, Integration Testing, security Testing, Regression Testing, Browser Compatibility, End to End Testing, Load/Performance Testing, and User Acceptance Testing.
• Experience using demandware salesforce and helped customers to implement and operate their online store wifout the requirement to arrange dedicated hardware and hosting for their website.
• Experience developing and running test automation scripts HP UFT/QTP and Selenium
• Experience working collaboratively wif cross-functional teams (onsite and offshore)
• Experience using JIRA for sprints management, story management and logging/tracking defects
• Experience performing API/Web Service testing to GET, PUT and POST methods using RESTClient and Postman, Charles for mobile API testing.
• Expert at performing Database/Back-end Testing and data validation using SQL across different RDBMS.
• Hands on experience in writing and executing automated regression Test Scripts, Tracking Defects and interacting wif the development team in correcting the defects.
• Specialist in using HP Quality Center/ALM, Asana, Rally and JIRA for global test management, bug tracking and reporting.
• Hardworking, Dedicated, Flexible and versatile to adapt any new environment and work on any project.
• Have ‘can-do’ and ‘test to break’ attitude and great attention to details.
• Excellent communication and inter personnel skills and ability to quickly learn new technology.
• Self-motivated, responsible and a self starter

TECHNICAL SKILLS

SDLC Process: Agile, Scrum, Waterfall

Test Management Tools: JIRA, Wiki, RESTClient, HP QC/ALM, HP QTP/UFT, Selenium, MS Office

RDBMS: Oracle 9i, 10g, 11g, SQL Server, MySQL, Mongo, DB2

Technologies: Java, Ajax, J2EE, J2ME, .Net, SQL, IIS, PL/SQL, HTML, XML, JSON, JavaScript, VBScript, C#, REST, AWS, API/Web Services

Operating Systems: Windows XP/Vista/7/8, 10, Mac, UNIX, Linux, DOS, iOS, Android

Browsers & Servers: Chrome, Firefox, IE, Safari, JBOSS, Apache tomcat, Web Logic

Others Apps/Tools: Salesforce, Lotus, MS Office, Vlookps, QuickBooks, Adobe, UML 

PROFESSIONAL EXPERIENCE

Confidential - Delaware

QA Analyst

Responsibilities:

• Gathering, analyzing and reviewing use cases, requirements, user stories and UX for testability.
• Working closely wif the Product/Project Managers, business unit personnel, developers, technical personnel, end users, and others to develop test plans, test criteria, test cases, and acceptance criteria and to insure the TEMPeffectiveness and quality of the components and systems developed
• Helping the team wif both manual and test automation.
• Studying and analyzing use cases, user stories, design mocks, wireframes and business requirement documents.
• Developing Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Participated in walkthrough/Peer review meetings wif testing team members, developers and business analyst to present Test Plan and Test Cases.
• Conducting Integration,System, Functional, GUI, Regression, Cross-Browsers, Smoke, Database Integrity, API, User-Acceptance (UAT) and exploratory testing.
• Tested web based, mobile applications.
• Working on implementing Charles Proxy for Mobile application performance management; performs API testing
• Identifying issues/bugs on the application and interacting wif Dev Team to get them fixed and re-tested.
• Performing Regression, Integration, UAT, End to End testing to verify the functionality wif the new codes introduced for modification and enhancement.
• Attending Release Go and No Go, Release test result status meetings.
• Gathering requirement for Test bed/data preparation.
• Performing Front-end, Back-end and Web Service Testing using RESTclient and XML
• Developed and updated Test Scripts based on the Functional and Technical Specifications using SeleniumWeb driver, and Selenium IDE
• Performed Data Driven Tests to validate the same scenario wif different test data usingSelenium.
• Optimizing and maintained existing developed newautomationframework viaSelenium for individual functionality & Regression Testing of the applications.
• Working wif SQL, PL/SQL and functions to test the database integrity (Oracle).
• Conducting Backend testing, database table manipulation using SQL and SQL Developer and database concepts.
• Using demand-ware salesforce for Back-End/database Testing.
• Tracking the defects using Rally/JIRA to generate defect summary reports.
• Maintaining Test Logs, Test Summary reports and participated in defect review / Status Meetings.
• Investigating and properly handling production issues which were reported by end-users.
• Communicating wif the offshore team everyday to clarify requirements, use cases and updates.
• Assisting Developers wif white box testing and creating test data.
• Participating in weekly meeting and discussed modification and updates request wif management team
• Participating in sprint planning meeting, daily scrum meeting, and demos.
• Leading daily status report, bug report to the team and getting status from developers.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Working closely wif the entire team and analyzing Business requirements, design documents, design mock, functional spec, and user stores.
• Carrying out the SDLC (verification to Validation) and QA life Cycle
• Attending varies meeting wif project manager, business analysts, and dev team to understand the product requirements, backlogs and user stories.
• Providing estimates on test planning, test execution and bug tracking.
• Documenting manual and automation test plans, test scenarios, test cases, test scripts and test data wif different inputs and outputs.
• Capturing positive testing, negative testing, UI testing, end to end, integration, smoke and regression testing.
• Helping the team to Analyze Deviation and updates CAPA/Corrective Actions.
• Participated in Review and Release the batch records.
• Helping the team wif Conducting front-end, back-end, Cross-Browsers, Smoke, Database Integrity, API, User-Acceptance (UAT) and exploratory testing on E-commerce management systems.
• Verifying features and functionalities on QA, Staging and production environment following agile process.
• Autanticating and Confirming supporting functionalities and features on different Mobile platforms Android/iPhone/iPad smart phones/tablets (iOS, Android) and web base application.
• Manually executing test cases and reporting results to development teams.
• Performing API testing using Charles for mobile devices and Postman for web-base application testing.
• Verifying and analyzing Clients Data in demandware salesforce.
• Using demandware salesforce for Back-End/database Testing.
• Reporting, Tracking and re-testing defects using JIRA.
• Investigating and properly handling production issues which were reported by end-users.
• Communicating wif the offshore team everyday to clarify requirements, use cases and updates.
• Helping Developers wif white box testing and creating test data.
• Participating in weekly meeting and discussed modification and updates request wif management team
• Participating in sprint planning meeting, daily scrum meeting, and demos.
• Sending daily status report, bug report to the team and getting status from developers.
• Maintaining Data Driven Test suites for subsequent Regression testing using UFT.
• Enhancing the Test Scripts by Parameters and Output values.
• Performing Regression, Integration, UAT, End to End testing to verify the functionality wif the new codes introduced for modification and enhancement.
• Developing Descriptive Programming, Custom Functions and maintained automation test suites.

Confidential, Fairfield, NJ

Senior QA Analyst

Responsibilities:

• Worked closely wif Director and VP to set up and manage project scope and set up testing standards.
• Worked side by side wif eight developers, two designers and business analyst.
• Attended project planning, backlog grooming, release planning, design review and daily stand up meetings.
• Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
• Assisted wif design/development of native iOS and android dashboard applications in agile development process.
• Oversee 4 off-site QA analysts.
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Attended weekly defect report meetings and presented progress updates.
• Executed and evaluated manual cases and black box testing and report test results.
• Create test cases and map them wif requirements using JIRA.
• Manage the testing process, schedule batch tests, log and track defects using JIRA
• Answered and troubleshoot customer and UAT issues, questions, and problems.
• Interacted and communicated wif business analysts, project managers, developers, internal/external clients and senior management to manage issues throughout the software testing life cycle using Agile methodology
• Worked on team projects to develop and provide data that would improve quality assurance on cases and the work flow process in the administration systems
• Identified issues and logged them into the JIRA bug tracking system.
• Worked hand-in-hand wif team leaders to improve team's performance.
• Communicate testing activities and findings in oral and written formats.
• Converted test cases for various test sets to organize the execution procedure to meet the project timeline and timely deliverables.
• Tested functionalities of the application.
• Giving demonstrations and presentation to the management and mentoring other junior team members.
• Interfaced wif developers to resolve technical issues and investigated software faults.
• Performing Regression Testing and the additional scripts are generated for each version.
• Performed Load Testing by using Load Runner
• Utilized Charles for manual mobile testing
• Utilized Postman for API testing
• Tested various kinds of the transformations that were used to implement simple and complex business logic.

Confidential, Lake Success, NY

QA Analyst

Responsibilities:

• Performing extensive functional, UI, database, system integration, back-end and regression testing on financial reporting and management systems.
• Working closely wif product owners, business analysts, managers and dev team to understand the product requirements, backlogs and use stories.
• Involve in defining Test Scope, Gap Analysis, risk, dependency and constraints.
• Performing software testing on maintenance and production releases using agile development process.
• Creating Manual Test cases, Test Procedures, Test Scripts and created input data values for both positive and negative testing.
• Verified and Validated supported functionalities and features on different Mobile platforms Android/iPhone/iPad smart phones/tablets (iOS, Android)
• Actively participating in all phases of SDLC (verification to Validation) and QA life Cycle.
• Developing test plan, Test Scenarios and Test Summary Report in accordance wif business/system requirements.
• Manually executing test cases and reporting results to development teams.
• Performing Black box testing, functional testing, UI testing, integration, end-to-end testing, Regression Testing, cross browser testing, and performing build acceptance (smoke) testing after each build and Conducting User Acceptance testing.
• Verifying and analyzing Clients Data in Salesforce.
• Writing SQL queries and statements for Back-End/database Testing.
• Using JIRA for storing requirements/test cases, executing test cases, defect reporting, and tracking.
• Investigating and properly handling production issues which were reported by end-users.
• Collaborating wif internal clients to clarify requirements and use cases.
• Performing regression and functional testing on new builds using Selenium
• Using Descriptive Programming, and Creating User Defined Functions to modify update test automation scripts.
• Performing Data Driven test using test data from excel files.
• Interacting wif Developers and Business analyst regarding requirements, testscenarios, defects and maintenance or major releases. Also validating bugs and getting them fixed.
• Assisting developers wif white box testing and creating test data.
• Participating in weekly meeting and discussed modification request wif management team.
• Participated in sprint planning meeting, daily scrum meeting, and demos
• Sending daily status report, bug report to the team and getting status from developers.

Confidential, Jersey City, NJ

QA Analyst

Responsibilities:

• Gathering, analyzing and reviewing use cases, requirements, user stories and UX for testability.
• Developing test cases and mapping test cases to requirements using RTM.
• Defining application test criteria based on the analysis of business requirements, functional specification, use cases and other project related documents.
• Executing manual and automated tests, documenting Test Results, communicating issues, and verifying issue resolution
• Providing daily status report, bug report to the team and communicate wif developers to get deliverables.
• Performing QA-specific project management, requirements mapping and test plan development; interfaced wif the Development, Support, Infrastructure teams
• Working wif Product/Project Managers, business unit personnel, developers, technical personnel, end users, and others to develop test plans, test criteria, test cases, and acceptance criteria and to insure the TEMPeffectiveness and quality of the components and systems developed.
• Using HP Quality Center for Requirements, Test Cases and Defects Management
• Participating in process improvement between QA, Product and Development teams
• Participating in scheduling of target dates for deliverables, prioritizes and monitors activities to meet such dates
• Manually execute test cases for system integration, functional, End to End, Cross Browser, and Regression testing.
• Defining and executing test cases across a number of internally developed Front and Middle Office applications
• Performing API/Web Service testing using REST; using GET Method and PUT Method to retrieve and update data.
• Performed application assessments to evaluate quality metrics like scalability and performance to help plan for future growth, provided recommendations to the stakeholders and led solution re-factoring efforts
• Testing enhancements and bug fixes for software releases and documenting results.
• Logging/Reporting, managing and tracking Defects using JIRA
• Documenting defects as per the guidelines and clearly indicating the description, nature, expected results, actual results, priority, severity, environments & additional supported information that referenced to respective business documents.
• Maintained Data Driven Test suites for subsequent Regression testing.
• Enhanced the Test Scripts by Parameters and Output values.
• Working wif Automation team to finalize automation test candidates, develop test scripts and run them in different sprints.
• Developed Descriptive Programming, Custom Functions and maintained automation test suites.
• Attending Weekly Meeting, Product Planning, Sprint Planning Meeting, Daily Scrum Meeting and Sprint Demos.

Walgreens, Chicago, IL

Project: Walgreens.com, Healthcare clinic, Balance Rewards Integration

QA Engineer

Key Responsibilities:

• Was responsible for writing test cases, executing test cases and documenting bugs, and communicating wif Development to get them fixed.
• Researched and analyzed the software requirements, workflows and designs to define detailed test suites, test cases, test data and procedures.
• Created test cases from approved requirement and design documents and traced them to the relevant use cases.
• Reported and entered defects and issues in HP QC/ALM.
• Performed Manual and Functional testing to test the functionality of the application and modules.
• Validated test to check boundary conditions and error messages.
• Performed functional, GUI, regression testing, User Acceptance testing, and End-to-End testing.
• Developed SQL queries to perform backend testing of the database.
• Performed API or Web Service testing and tested both reading and writing functionality using REST, XML
• Performed regression testing on all the phases of testing.
• Developed Automation Scripts using HP QTP; Created, enhanced and maintained automated test scripts for various functional and regression using VBScript.
• Created models and run HP LoadRunner to analyze performance and capacity characteristics
• Created progress reports to ensure appropriate test coverage and results.
• Created bug reports and test summary report and shared it wif QA Manager and team
• Responsible for documenting work for quick references Guide utilizing MS WORD.

Environment: Windows, UNIX, Mainframe, QC, QTP, Java, XML, JSP, SQL, Oracle, IE, Chrome, FF