Qa Manager Resume
CAREER SUMMARY
- An outstanding and experienced Quality Assurance/Software Tester wif deep understanding of IT and expertise on Software Testing/QA over 6 years utilizing various leading tools and best practices throughout Software Development Life Cycle (SDLC) in fast - faced environments. I’m confident dat my technical skills and QA/Software Testing background will fit any QA Manager/Manual Tester/Automation Engineer / QA Analyst positions for my current search.
- 8+ years of experience testing Web-based, mobile, client-server and distributed systems built on various Programming Languages - Java, JavaScript, PHP, .NET, C#, CSS, HTML, HTML5, Python, Ruby, Scala, Swift
- Strong management sill. managing multiple projects wif onsite and offshore teams
- Strong understanding and practical experience of performing various types of testing, Software Test Design, Test Execution & Reporting, developing Manual Test Cases and Automated Test Scripts
- Experienced working in Agile/Scrum, Waterfall, Iterative, RUP software development methodologies
- Ability to analyze and understand testable requirements from Use Cases, systems design for Mobile, Web-based and Client-server applications for Test Plan, Test Case & Test Script creation and execution
- Hands-on experience wif Functional and Regression Testing Tools - HP QTP, Selenium, SoupUI, HP QC/ALM
- Well-versed wif Microsoft Offices Suite - Word, Excel, Access, Project, Visio, Lync, Outlook and SharePoint to organize information and develop influential communications
- High proficiency in performing Manual Testing for various types of Functional and Non-functional Testing Requirements using testing tools such as HP Quality Center (QC)/ALM, Zephyr & Jira, Test Rails
- Expertise in generating various Reports, Charts and Graphs, and properly communicating to upper management
- Customization & administration experience of QA/ALM projects for simultaneous projects as per PM/Leads
- Experienced wif creating Test Cases, Test Scenarios, developing Automated Test Scripts to ensure dat applications meet technical and business requirements wifin HP Quality Center/ALM
- Proficient in developing, executing and maintaining various Test Artifacts - Test Plans, Test Cases, Test Scripts
- Deep understanding and experience of various testing approaches - Unit, Functional, System, Integration, UAT, Regression, Security, Black Box and White Box Testing using various leading testing tools
TECHNICAL SKILLS
Software Testing/QA: Test Plan, Test Case, Test Scripts, Software Development Life Cycle (SDLC), Bug Life Cycle (BLC), Software Testing Life Cycle (STLC), Agile/Scrum, Iterative, RTM
Operating Systems, Language & Database: Windows XP Pro, Windows 7, Windows 8, UNIX, Mainframe, HTML, SQL, PL/SQL, Java, JavaScript, J2EE, C++, PHP, ASP.NET, .NET, Oracle 10g, SQL Server 2000, DB2, Ruby, Python
Test & Defect Tools: HP Quality Center (QC)/ALM, Jira, HP QuickTest Professional (QTP)/UFT, Selenium, Zephyr, Version One, Test Rails
Microsoft, Browsers & Other: MS Office, Word, SharePoint, MS Projects, SnagIT, WebTest, Internet Explorer, Firefox, Safari, Chrome, Mockito, CMS, GitHub, Eclipse, Jenkins
PROFESSIONAL EXPERIENCE
QA Manager
Confidential
Responsibilities:
- Managing a twelve members of QA team (Manuel and Automation)
- Weekly 1:1 wif teh direct reports, PMs, Engineering Managers regarding process and practice
- Monthly career development check-ins wif teh direct reports
- Making sure team best practice, culture, staffing, process improvement, happiness, communication etc.
- Setting up actionable and measurably goal for teh direct reports and halp them to achieve teh goal
- Actively managing teh entire weekly release process for iOS, Android and Web
- Continuously working wif Engineering managers to improve teh development process
- Created QA engineers on-boarding guidelines for new hires
- Created Internal Issue Collector so dat all teh employees of teh company can actively participate in Bug hunting.
- Creating various reusable Classes & Methods in Selenium WebDriver
- Created E2E test strategy spanning across multiple systems, writing test plans, test cases.
- Generating Weekly Status Reports on teh progress of testing and publish for rest of teh company.
- Intensive experience in mobile testing on both iOS and Android (80% mobile and 20% web)
- Performed API, Sanity, Negative, Positive, Backend, Regression testing to ensure teh quality of assigned projects
- Successfully managed and worked on 3-4 projects simultaneously: strategically sequenced and documented progress
- Wrote and executed well and detail written test cases, documented and shared results wif Agile Team
- Tested API calls on newly migrated web services, verified request and response using Postman
- Continuously running defect triage meeting to ensure dat teh priority and severity is define accordingly.
- Using different tool like DataDog, mixpanel, Braze, LaunchDarkly, mandrillapp, Zeplin, Figma, Looker for different needs.
Senior QA Engineer
Confidential
Responsibilities:
- Created Test Cases & Test Scripts based on Requirements Specifications, Project Charter, Use Case & User Stories and other project artifacts for Electricity Transaction Management system (Utilibill)
- Extensively used HP Quality Center (QC)/ALM to define and write testable Test Cases, Design Steps in Test Plan module and logging defects in Defect’s modules for Meter Reading, Transactions, Rate Schedule, Billing & Payments
- Validated Sprints and Builds based on cross-browser and performing various types of testing - Manual, Functional, Smoke, BAT, Regression & Automated, and User Acceptance Testing (UAT)
- Generated and Modified EDI files, especially EDI 810 - Invoice, 814 - Enrollment, 867 - Meter Reading, 248 - Write Off
- Wrote numerous SQL queries to validate & prepare data for Regression Suite, and validate data integrity
- Created Automation API class using objects, find by methods, abstract classes wif Selenium WebDriver Implemented Page Objects, Data Driven, Keyword Driven, Hybrid automation frameworks, Java, TestNG, JUnit, Extent Report, Instance Classes.
- Created various reusable Classes & Methods in Selenium WebDriver
- Used Microsoft Visual Studio to automate build in different environment and to compare teh latest code wif teh existing production copy
- Continually used SoapUI and Ready API for API testing
Senior QA Engineer
Confidential, LA
Responsibilities:
- Analyzed complex Design Documents, Business Requirement Documents, prototypes and data to testing deliverables in creating Test Case
- Performed Database Testing, data retrieval and validation using SQL & PL/SQL queries on Oracle by SQL DEVELOPER
- Performed Manual and Automated testing for nMarket application, and tracked Defects throughout SDLC process
- Created Positive and Negative scenarios for nMarket Loads and APIs (nMarket is a widely used and well-established electricity wholesale transaction management tool in North America)
- Worked closely wif Software Developers, Business Analyst and Subject Matter Experts (SME) to design appropriate Test Case for GUI/Front-end and Back-end/RDBM Systems
- Validated Sprints and Builds based of cross-browser and performing various types of testing - Manual, Functional, Smoke, BAT, Regression & Automated, and User Acceptance Testing (UAT)
- Re-presented DEMO to teh stockholders at teh end of every sprints
- Used Version One for Agile project management and Time Tracking.
- Used continuous integration tool Jenkins to automate build in different environment
- Performed Manual, Functional, Regression, and Smoke Testing for all software Releases & Cycles
Quality assurance analyst
Confidential, NJ
Responsibilities:
- Analyzed Technical Documents and Use Cases to create testable Manual Test Cases and Test Scripts for iMPAK Health Suites and iTriage
- Widely used HP Quality Center (QC)/ALM to write testable Test Cases, Design Steps in Test Plan module and logging defects in Defect modules for iTriage - Symptoms, Doctors, Facilities, Conditions & Medications
- Developed User Acceptance Testing (UAT) Test Cases from end user’s perspective and executed during UAT week along wif other UAT Testers
- Developed robust Automated Test Scripts to increase automation coverage using HP QuickTest Professional (QTP)/UFT for Urgent Care, Pharmacy and Outpatient Clinic modules
- Maintained Test Automation Framework to accommodate new features & supported Test Script execution
- Supported weekends and after-hours deployment by running Automation Regression Suite and performing Smoke Tests for iMPak Kraken - Medication Management System, PainTrak & RhythmTrak
- Performed Manual Testing for eHealth Services Web Portals - newsletters, reminders and baby expectations
- Traced Test Cases to business Requirements using HP Quality Center (QC)/ALM to maintain RTM
- Converted Manual Test Cases to Automated Test Scripts in HP Quality Center (QC) to HP QuickTest Professional (QTP)/UFT using advance VBScript for Claims, EDI validation, Membership and Providers modules
- Performed Database Testing of Member enrollment and eligibility transactions & DB Data Types by writing Structured Query Language (SQL) queries against Oracle
- Extensively used HP QuickTest Professional (QTP) to create Regression Suite for overnight schedule run by Test Batch Runner & custom Driver Script
- Generated Weekly Status Reports on teh progress of testing and provided to QA Lead & management during Sprints
QA Analyst
Confidential
Responsibilities:
- Analyzed Technical Document and Use Cases to create testable Manual Test Cases and Test Scripts for ERP applications for medical & education institute, HR & payroll & ticket management products
- Performed Functionality Testing from Scrum User Stories during various phases of teh application and analyzed teh results using HP Quality Center & Agile Accelerator
- Performed both Positive and Negative Testing on various browsers and platform as part of Cross-browser testing
- Developed Test Plans, Test Cases to test workflows and maintained execution status in HP Quality Center
- Worked closely wif development & engineering team in debugging and reproducing issues using HP Quality Center (QC) & Jira and following outlined Bug Life Cycles (BLC)
- Created Test Cases focusing on verification of GUI & Database for HR & Payroll Management Software - user & emp management, appointment & recruitment, attendance & leave, salary configuration & process, and fund management
- Exported defect reports from Jira & HP Quality Center (QC), and communicated teh reports to business & dev team
- Wrote numerous SQL queries and commands to validate & prepare data for Regression Suite, and validate data integrity of Medical Wizard, claims adjustments, patient diagnosis and reporting modules
- Performed Positive, Negative & Boundary Testing by negative/positive data against multiple projects
- Ensured dat developed functionality for products sites for ERP solution for medical and education institutes satisfies requirements and aligns wif specifications
