SUMMARY

• Over 7 years of experience in Information Technology with manual software testing/quality assurance
• Experienced with full software design life cycle methodologies, quality assurance and system testing as well as structured analysis techniques
• Excellent understanding of SDLC methodologies like iterative Systems Development Life Cycle (SDLC), Agile - Scrum, Waterfall etc
• Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting and Expert in Using ClearQuest, Enterprise Architect and HP ALM as repository for maintaining test cases and execution
• Experienced in Integration, Functional, System, Validation, System and Regression Testing
• Experienced in preparing Test Plan, Test Summary Reports and Test Cases for manual testing based on the User Requirement Document and System Requirement documents for the Functional, System, Integration, Regression, GUI, Database, Smoke and Sanity testing
• Experienced analyst who has great attention to details that precisely pinpoint defects
• Exceptional communication, analytical and interpersonal Skills
• Ability to collaborate with testers, developers and other team members in testing complex projects
• Possess exceptional written and verbal communication skills
• Flexible and versatile to adapt to any new environment and work on any project and ability to learn tools and technologies quickly
• Exceptional organizational skills with the ability to track and prioritize numerous simultaneous tasks
• Proficient in writing technical documentation for both internal use and client use.

TECHNICAL SKILLS

Operating System (OS): Windows XP Professional, Windows 7, Windows 8, Windows 10, iOS, Android

Languages: HTML, SQL, XML

Browsers & Databases: Oracle 10g, SQL Server, SQLite, DB2, Internet Explorer, Firefox, Safari, Chrome

Software Testing Tools: ClearQuest, Enterprise Architect, HP ALM, Quality Center (QC), Atlassian Suite (JIRA, Confluence), Cognition Cockpit, Tosca, Bomgar

Microsoft & Other Tools: MS Office, Teams, SharePoint, Dame Ware, Remote Desktop, Azure DevOps

PROFESSIONAL EXPERIENCE

Confidential, Sparks, MD

Test Engineer II

Responsibilities:

• Experienced in Software Testing and Hardware Testing of BD’s COR System (medical testing equipment)
• Created technical documents such as the following; Test Plans, Test Strategy, Test Cases, Bug Defect Reports, Reports of Test Metrics, Requirements Traceability Matrix.
• Attended Agile ceremonies Daily Scrum, Sprint Planning, Sprint Retrospective, Sprint Demo/Review
• Lead Qualification Runs, these are series of Test Plans executed in order to validate the features of software meeting requirements at a daily occurrence
• Collaborated with other project teams to understand and derive specifications to be tested
• Transformed Product / System / Software Level Requirements / Specifications to create Test Protocols and Test Cases for functional, non-functional and Risk based tests
• Executed planned test cases to discover functional and nonfunctional System and Software anomalies with Risk impacts
• Executed performance based testing on BD’s COR system such as full batch and partial batch of assay workflows
• Performed Root Cause Analysis on defects to ensure development team is able to resolve the defect with minimal system impact
• Provided a detailed description of discovered anomalies to obtain resolutions from Software, System, Electrical, and Mechanical Engineering teams
• Supported Service and Training organization for troubleshooting customer complaints regarding BD’s COR system
• Engaged in continuous improvement to enhance Test Automation, Test Architectural and Test Leadership skills within BD
• Strong Interpersonal skills to work in a cross functional team to complete Testing Tasks as per Project’s and BD’s quality needs and timelines
• Proven and creative Test skills with attention to details. Thinking out-of-box to discover product anomalies and helps improve the test efficiencies and effectiveness
• Familiar with Industry standard processes of Software and System development cycles. Understands specifications and requirements to create Test Protocols and Test Cases to provide optimal test coverage and speed of execution
• Validated that test case coverage of BD COR System specifications adhered to strict FDA guidelines
• Excellent verbal and written communication skills to technically and professionally describe test scenarios, deviations, non-compliances and risks
• Created and utilized moderate level SQL Scripts to create databases, query results to validate test results. Used SQL scripts to pinpoint defects arisen from failed tests

Confidentia, Columbia, MD

QA Analyst-Test Engineer II

Responsibilities:

• Assisted with hardware/software test station set-up, maintenance, troubleshooting and upgrades as new features or integrations were required
• Performed unit and integration testing on a vehicle-based computing solution including: workflow and user-interface verification, sensor integration and input/output testing and general embedded software reliability testing
• Identified, documented and created repeatable steps to demonstrate failures to developer staff in order to correct issues before system fielding
• Developed test plans/procedures, tracked defects and performed regression testing to validate fixes
• Worked with simulated bus-board systems and communications to stimulate the product under test - these integration inputs include: real-time GPS input data, J1708 and J1939 (CAN bus network), as well as communications integrations with Ethernet, WiFi, and cellular
• Assisted software developers in pinpointing subsystem failures through troubleshooting and testing
• Identified SCRs which prevented the introduction of an operational failure into the field
• Used simulators and stimulators in addition to operational hardware and software to emulate bus-board sensor, communication and operations environment
• Tested hundreds of features and modules during product development
• Worked with integrated systems, testing user interfaces, functional requirements like the various screen, validating equipment status information was correct, checking discrete inputs, the amount of troubleshooting I did, repetitive testing to identify reliability issues. I wrote test plans, kept test metrics, determined ways to improve testing
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives
• Develop test plans, design and create tests and scripts to address business and technical use cases
• Use existing tools and techniques to execute test cases for performing testing/validation function
• Document, track and escalate issues as appropriate, using ClearQuest
• Analyze requirements for testability, interprets system requirements, Business rules, detailed design to create test plans and test cases, which includes developing test steps, expected results, and mapping to design.
• Performed end to end tests on nightly and weekly build releases, and reported the status/results in the daily stand up meetings
• Execute Test cases and analyze results, create defects and track to closure
• Provide metrics for, tracking and reporting defects
• Develop Requirement Trace Matrix for mapping of requirements and business rules to Test cases
• Created various reports regarding features under tests and presented to stakeholders in the project
• Provides technical expertise in identifying, evaluating and developing mitigation plans for risks
• Control test documents using document standard processes
• Experience in tracking changes and using issue management tools like clear quest
• Provides direction for the successful completion of development test plans and procedures, and to ensure compliance to contractual test requirements
• Ensure the accuracy and consistency of data results through thorough documentation processes

Confidential, Annapolis, MD

QA Analyst

Responsibilities:

• Analyzing the project requirements and user stories for the creation of Test Scenarios and Test Cases for project iterations
• Manual Testing was done to perform functional testing on the user interface and managed with Enterprise Architect
• Analyzed the end to end functionality testing the application manually
• Performed back-end testing by writing and executing SQL Queries
• Identify and report defects and manage defect tracking and reports in ClearQuest
• Involved in the User Story reviews with the Business Analysts
• Involved in executing SQL Queries and compared the results with front end screens
• Responsible for running the Smoke Test Suite in Development, QA and Production Environments and then performing Ad Hoc testing on the application to ensure that the basic functionality of the application is not broken with the new build releases
• Analyzed reports, tracking system bugs and assisted with on-going improvement efforts related to QA Tracked defects from initiation to completion while working with developers to respond to complaints and initiate remedy process
• Write Integration test cases based off of XML code
• Applies Procedures and Methods related to the RCI/Business Unit Quality Management System
• Ensures compliance of RCI/Business Unit products and processes
• Maintains a working relationship with key customer procurement organizations to the benefit of the customer and Confidential
• Ensures Confidential and supplier products shipped to customers meet applicable business unit and contractual requirements
• Administers material review activities on Confidential and/or supplier products
• Conducts an effective evaluation and audit program for Confidential or its supply base to ensure conformance to Confidential process and product requirements
• Environment: ClearQuest, Enterprise Architect, MS Excel, MS Word, HTML, SQL, Oracle, SQL Server, Windows

Confidential, Baltimore, MD

QA Engineer

Responsibilities:

• Implement different test cases and tested against Pharmacy System such as Rx30 and Nexgen
• Identify and report defects and manage defect tracking and reports in HP ALM
• Perform testing activities including functional, SIT, and regression testing
• Performed various tests to ensure data saved and displayed with respect to franchise store
• Design, develop, and maintain test cases
• Query tables in SQL Server in the backend to verify proper tables & validate data pertaining to customer & franchise store
• Review test results and properly evaluate the stability of the software being tested
• Set up necessary test data and execute detailed test procedures and test cases for assigned application modules
• Analyze and report test results to development teams
• Work effectively with Developers, Support and other teams
• Strong QA Skills on planning, bug report writing and troubleshooting
• Good understanding of QA processes, methodologies, and approaches with respect to Software Development Life Cycles such as Agile/Scrum processes
• Experience in analyzing functional requirements and design specifications in order to effectively derive test strategies, test plans, and ultimately test cases