QA Test Analyst Resume Alpharetta, Georgia - Hire IT People

PROFESSIONAL SUMMARY

Organized QA Tester versed in verifying compliance wif executing testcases, test data, test scenario and tracking defects in JIRA tool specifications and completing risk - assessment analyses to support Banking and Healthcare internal cliental projects. Dedicated to continuous improvement, supported by 4+ years of industry success.
Excellent command of Manual and Automation Tester in Agile and Waterfall environment and Validating Data using SQL and checking and updating inputs using Restful Methods (Web services)

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

QA Test Analyst

Confidentia, Alpharetta, Georgia

Responsibilities:

Mortgage Application, Approval Process & Online Pay (MAAP) MAAP project developed based on the different phases of a mortgage loan processing.
The various modules are sign, sign-in, Preapproval, amortization schedule, Loan submission, Loan approval, under writing, closure, online payment etc.
Validated Web Services and Restful calls by comparing the data wifdatabase and User Stories in SOAPUI tool.
Executed SQL queries, Joins and Performed Backend testing and ensured the retrieval of the data from the database.
Conducted Regression Testing on various builds of the application and reported the defects to the developer using JIRA.
Involved in sanity testing prior to UAT and develop test plan.
Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing and many more activities.

QA Test Analyst

Confidentia, Alpharetta, Georgia

Responsibilities:

Execute manual integration, regression and smoke test plans and report anomalies.
Responsible for writing complex test cases in VERSION ONE test management Tool
Designed and Developed Test plan based on BRD and User Stories.
Developed and Executed Test Cases in Version One Tool.
Tested all modules - Patient Management, Doctor, Admin, and Insurance Claims.
Validated connection and data between Admin web services and Insurance claims web services.
Written and executed SQL queries and Joins, Group By clause, having clause etc.
Involved in ETL Testing (Data is extracted from flat files, multiple databases and transferred to target database.
Prepared daily/ weekly status reports on Test case execution, defects, RTM etc.
Involved in planning test execution activities, defect reporting and analyzing test metrics.
Followed Agile/Scrum Methodologies for all project activities.

Customer Service Representative

Confidential, Atlanta, Ga

Responsibilities:

Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction wif forward-thinking strategies focused on addressing customer needs and resolving concerns.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Maintained accurate and current customer account data wif manual forms processing and digital information updates.

Financial Advisor Assistant

Confidential

Responsibilities:

Sell insurance policies to potential clients.
Help individuals, businesses, and families select the most appropriate policies for health, life, and properties.
Seek out leads and new clients.
Maintain reports and records of insurance policies.
Match insurance policies for clients wif the best rates and coverage