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Test Manager Resume

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PROFESSIONAL SUMMARY

  • 19 years of IT industry experience encompassing a wide range of skill set, roles, and industry verticals.
  • Experience in leading and managing large teams. Handled multiple roles - Test Manager, Test Lead, Technical Analyst, Test specialist, Automation Analyst, Automation Designer, Senior QA Test Engineer - SDET.
  • Extensive experience wif analysis, design, development, customizations, testing and implementation of software applications.
  • Proficient in analyzing and translating business requirements to technical requirements, architecture, and testing artifacts.
  • Development of comprehensive test deliverables (includes E2E Test Strategy/Test plan, Test Level Assessment, Test Estimates, Test Calendar, Test Cases, Test Results, etc.)
  • Review and interprets all project documentation aligned wif testing, including business requirements and functional and design specifications in order provide input to teh project team regarding teh planning of E2E testing activities.
  • Provides end-to-end test scope and approach oversight/insight to Project/Program Manager, Development and Line of Business partners throughout teh project lifecycle.
  • Co-ordinates test environment shakedown and code deployment smoke tests as required.
  • Ensure selection and set-up of teh incident reporting process and tool.
  • Train and mentors team members as needed.
  • Lead teh team in development of Post-User Acceptance Testing (UAT) defect remediation actions plans.
  • Co-ordinate incident (defect) meetings and participates in major testing/project decisions wifin Systems Integration Testing (SIT) and UAT Phases
  • Co-ordinate, track, and report on progress of E2E testing throughout project lifecycle, and proactively takes corrective action as required.
  • Proficient in developing and implementing teh Hybrid, TestNG, BDD, TDD driven framework using Selenium WebDriver, Cucumber, Junit, Jenkins, QTP and WinRunner for Agile, Enterprise Solution Delivery methodologies.
  • Strong understanding of DevOps tools like GIT, CICD (Jenkins), Jira, AWS (Amazon Web Services) and Cloud computing.
  • Has rich experience in working Agile, Scrum, Waterfall and Kanban environments and practices.
  • Executed software projects for Telecommunications, Insurance, Banking, Real Estate, compliance & ethics management, Supply chain domains.

TECHNICAL SKILLS

Operating Systems: MS-DOS, Windows 9x, Windows 2000, Win NT and XP.

Languages: C, C++ and COBOL, PASCAL, JAVA, J2EE

Databases: Oracle10g, DB2, MySQL

Tools /Others: ANT, VMWare, JIRA, QC, Junit, QTP, WinRunner, LoadRunner, Selenium, IBM Rational Suites.

Development Tools/ Methodologies: Eclipse IDE, / SCRUM, AGILE, KANBAN, Rally, LEAN, PRINCE2(Project IN Controlled Environment)

Domain Expertise: Banking, Insurance (Auto), Retail (Supply Chain), Hospitality and Compliance & Ethics management

DevOps Tools: Jenkins

Testing Framework: Selenium, Junit, TestNG, BDD, Data Driven, Keyword Driven, Hybrid Frameworks, Page Object Model, and Backend Testing.

PROFESSIONAL EXPERIENCE

Test Manager

Confidential

Responsibilities:

  • Responsible for managing project team, Test planning & execution for our customer.
  • Analyze, Review and accept teh business requirements and creating Master Test Plan & Test Strategy to our customer.
  • Reviewing teh Testing artifacts - Master Test Plan, Test Strategy, Requirements, Test Cases, Test results and Invoices/Bills that are generated.
  • Good understanding of Cloud Services like Amazon Web Services (AWS) and Jenkins (CI/CD).
  • Analysis and involvement in implementation of web applications in AWS and Automation of scripts using selenium tool.
  • Perform applications and integration testing involving Java applications, web services, and other AWS databases.
  • Work wif DevOps team to create fully automated CI/CD pipelines using AWS and Jenkins.
  • Extensive use of Oracle as reference database and Gemfire as cache reference.
  • Develop a REST API using teh Microservices based on teh YML contract received from teh client side.
  • Create testing framework using Selenium for automation process.
  • Creating Selenium test suite for teh functional and unit test cases for teh application flow.
  • Adding teh automation test scripts to Jenkins’s pipeline and execute wif wire mock using Docker Container.
  • Triage teh issues wif teh different business channels for teh complex issues wifin middleware.
  • Working on teh critical areas of teh project to accomplish teh work for teh sprint.
  • Perform Code review and quality check as per teh industry standards, across teh teams for teh features / user stories.
  • Monitor teh Incidents raised (on ServiceNow tool).
  • Involved in teh code release to teh Staging, Pre-Production and Production environment.
  • Create and update teh stories and tasks in JIRA application for Testing, and close it after completion.
  • Participate in Sprint Review meeting and ‘Demo’ teh completed stories.
  • Involve in analyzing teh Bugs reported from offshore and resolving.
  • Reviewing teh design and pull request for teh user stories included for teh sprint cycle wifin teh team.
  • Co-ordinate wif teh team and ensure quality deliverables wif Automation regression test suite and continues code quality.
  • Involve in triage calls and create teh necessary defects and add to backlogs.
  • Communicating wif business and converting teh requirements into business features and user stories, recording them on teh Agile scrum backlogs.

Environment: Selenium, Java, TDD, BDD, Cucumber, Bitbucket, Eclipse, Jenkins, Naven, Ant, Soap UI, XML, Query Surge, AWS, Windows XP, HP-Quality Center, JIRA.

Test Manager

Confidential

Responsibilities:

  • Responsible for managing project team in Test planning & execution to our customer in teh Telecom sector.
  • Analyze Review and accepting teh business requirements and creating Master Test Plan & Test Strategy to our customer in Telecom sector.
  • Design test cases based on business requirement specification and functional requirements document.
  • Performing project estimation in order to manage teh project schedule and resource issues to ensure on time delivery of teh project.
  • Responsible for managing scope, planning, tracking, change control, aspects of teh project.
  • Identifying teh defects and after investigation assigning defects to proper application, using Mercury Quality Center and track until closure.
  • Providing accurate and timely daily status updates to client using IBM System Test status Tool. Teh detailed status report should include teh percentage of progress made, progress of each test case execution, all teh defects wif teh current status, and critical highlights of teh day, any risks foreseen and specific contingency plan.
  • Reviewing teh Testing artifacts - Master Test Plan, Test Strategy, Requirements, Test Cases, Test results and Invoices/Bills that are generated.
  • Deliver new and complex high-quality solutions to clients in response to varying business requirements.
  • Manage teh end-to-end testing of teh application, participate in teh daily scrum discussions, and consolidate teh daily activities and sending teh Daily status Report.
  • As Test Manager developed Test plans, Test strategies, adhered to project milestones, monitored project progress, management reporting, resource management, and coordinated on shore & offshore Test Management activities.
  • Responsible for TEMPeffective communication between teh project team and teh customer. Provide day to day direction to teh project team and regular project status to teh customer.
  • Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading teh efforts including programming and testing that culminate in client acceptance of teh results.
  • Utilize in-depth knowledge of functional and Technical experience in Telecom domain and other leading-edge products and technology in conjunction wif industry and business skills to deliver solutions to customer.
  • Establish Quality Procedure for teh team and continuously monitor and audit to ensure team meets quality goals.
  • Key projects Managed so far include GAMS Migration, ATTOM for Connected Car, GAMMA- SDN Ethernet, TWS-Quantum, HALO, Trinity and FIXT

Environment: Java, XML, IBM Rational Requisite Pro, IBM Clear Case, IBM RMT Requirement Management Tool), IBM TMT (Test Management Tool), Windows XP, Oracle, HP-Quality Center. Rally Dev.

Test Lead

Confidential

Responsibilities:

  • Designing TCDV for 5 states based on 52 critical parameters and different type of vehicles.
  • Analyze requirements and preparation of TCDVs and Test Scenarios.
  • Preparation of sample test cases for various streams.
  • Co-ordination of Task allocation, task completion, daily status reporting
  • Work wif Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents to design teh testing artifacts.
  • Reviewing of Test cases
  • Defect coordination for New Submission stream. Track defect until closure.
  • Creation of Quality process for Test case preparation, Reviewing, Execution and Reporting.
  • Test data preparation for various streams and providing teh input for teh same to teh test data management team.
  • Lead analysis sessions, gather requirements and write specification and functional design documents for enhancements and customization; Analyze product impact.
  • Coordinate and communicate tasks wif development & testing team.
  • Work wif Testing team to create test scripts and scenarios for enhancements and customizations to teh core product.
  • Communicate activities/progress to project managers, business development, business analysts and clients.
  • Develop implementation and test plans, build software acceptance criteria, coordinate and work wif clients to oversee teh acceptance and dissemination process.

Environment: Java, XML, IBM Rational Requisite Pro, IBM Clear Case, IBM TMT (Test Management Tool), Windows XP, Oracle, HP-Quality Center.

Senior Test Analyst

Confidential

Responsibilities:

  • Understood Use cases, SOD (Solution Outline Docs) and prepared Test cases, Test Scenarios, Traceability Matrix and provided quality deliverable in -Guidewire Claims Center application.
  • Reviewed test plan & peer reviewed teh test cases/test scenarios and provided suggestions.
  • Given walk through of teh test cases & test scenarios to Client, testing team, business analysts and incorporated teh review comments.
  • Delivered all testing artifacts on time or ahead of teh deadlines.
  • Executed test cases and capture teh actual results, screenshots.
  • Prepared and executed smoke test cases.
  • Created defects and tracked until teh defect is closed.
  • Adhered to teh process as per teh client.
  • Attending all teh status calls and update teh status on teh test executions, defects, blockers and suggestions.
  • Worked wif different vendors along wif teh client.
  • Provided daily status report to teh leads and test managers.

Environment: Java, XML, Windows XP, HP Quality Center, Mainframe, Oracle 8i.

Test Lead/Senior Test Analyst

Confidential

Responsibilities:

  • Analyze teh requirements through in-depth knowledge of Insurance Domain and Technical experience in IBM Rational Requisite Pro, IBM Clear Case for Configuration management, IBM OPAL (Demand process asset Library) in conjunction wif industry and business skills to deliver solutions to customer.
  • Responsible for leading a project team in delivering quality Application to our customer in teh Insurance sector.
  • Verify and deliver new and complex high-quality solutions to clients in response to varying business requirements.
  • Responsible for managing scope, planning, tracking, change control, aspects of teh project by using IBM Rational Portfolio Management tool.
  • Responsible for TEMPeffective communication between teh project team and teh customer. Provide day to day direction to teh project team and regular project status to teh customer.
  • Coordinating wif teh onshore and offshore tasks for daily tasks.
  • Designing teh test cases for teh CRs.
  • As Test Lead Developed Test plans, Test strategies, adhered to project milestones, monitored project progress, management reporting, resource management, and coordinated offshore Testing activities.
  • Test Execution & Tracking defects until closure.
  • Verify teh Expected results in teh Logical Viewer and XML viewer.
  • Reviewing teh Testing artifacts, participate in walk through on teh test requirements.
  • Involve in teh end-to-end testing of teh application, participate in teh daily scrum discussions, and consolidate teh daily activities and sending teh Daily status Report.
  • Participate in teh SCRUM call and update teh status.
  • Daily status update to teh Client & teh Management.
  • Assisting teh team members in understanding teh functionalities & in execution.
  • Actively work wif teh onshore & Offshore Development team for application readiness, knowledge gathering etc.
  • Key projects handled so far include Internet Change Processing (ICP) implementation for teh USA states - Virginia, Ohio, West Virginia, Delaware, Maryland, South Carolina, Pennsylvania, Texas, Alabama, Kentucky, and Tennessee.

Environment: Java, XML, IBM Rational Requisite Pro, IBM Clear Case, Windows XP, Oracle.

Lead Quality Analyst

Confidential

Responsibilities:

  • Work wif Business Analyst in translating business requirements into Functional Requirements Document and to detailed testing artifacts.
  • Lead analysis sessions gather requirements and write specification and functional test documents for enhancements and customization; Analyze product impact.
  • Coordinate and communicate tasks wif developers and testing team.
  • Creating Test Plans, Test Strategy, Test scenarios, Test scripts, generate automation scripts.
  • Ensure that development is performed as per requirements.
  • Work wif QA to create test scripts and scenarios for enhancements and customizations to teh core product.
  • Preparing test plans, test strategies and Functional Test cases.
  • Reviewing teh Functional/Regression, smoke Test cases.
  • Set up teh test environment and prepare teh test data.
  • Generate teh Automation scripts using Quick Test Professional tool, update, maintain and execute teh Test scripts.
  • Interacting wif teh Development team and teh Client on scheduling teh Releases and QA activities for teh team.
  • Resolving teh issues for teh team.
  • Gathering teh metrics and preparing/reviewing teh Test summary report.
  • Involve in teh client/status call and implementing teh client needs/process.
  • Participate in Bug Review meeting wif teh development team.
  • Communicate activities/progress to project managers, business development, business analysts and clients.
  • Develop implementation and test plans, build software acceptance criteria, coordinate and work wif clients to oversee teh acceptance and dissemination process.

Environment: Microsoft .NET, C Sharp, XML, Oracle, Bugzilla, Quick Test Professional, Windows XP and Microsoft Project Plan.

Confidential

Responsibilities:

  • Handled Multiple roles and responsibilities; Module Lead, Senior Software Engineer, Automation Engineer, Automation Lead, Test Engineer, Process and Tool specialist for teh USA based investment bank customer Lehman Brothers project to deliver a robust and quality application systems in banking sector.
  • Automation Lead & Automation Engineer - Design Automation Framework and develop scripts. Designed, developed and maintained Hybrid, Keyword and Data Driven frameworks for automation using teh tools like WinRunner, Quick Test Professional, Load Runner to analyze teh functional and performance of teh application.
  • Module Lead & Senior Software Engineer - Designed, developed and executed teh Test plans, test strategies, test cases, tracking teh defects until closure, implementing processes. Verifying teh application production releases, participate in user acceptance verification. Project planning, scheduling, risk mitigation and customer coordination.
  • Process and Tool specialist: Implementing teh LEAN methodology using teh Orthogonal Array to maximize teh functional coverage in implementation and reduce teh effort. Analyzing, recommending and implementing teh best suitable tool for designing teh automation framework and implementing teh same.
  • Test Analysis, Test case design, Automation script development, test execution and implementation of customized Lehman Live Offshore applications for new implementations and upgrades throughout various departments of teh Lehman Brothers.
  • Preparing test plans, test strategies and Functional Test cases
  • Reviewing teh Functional/Regression Test cases.
  • Automation test plan and strategy for teh AppModeling, IBT, JIRA and Phoenix Application.
  • Generate teh Automation scripts using Quick Test Professional tool, update, maintain and execute teh Test scripts.
  • Interacting wif teh Development team and teh Client on scheduling teh Releases and QA activities for teh team.
  • Setting up teh test environment based on Software and Hardware requirement, resolving teh issues for teh team.
  • Gathering teh metrics and preparing/reviewing teh Test summary report.
  • Involve in teh teams’ weekly client call and implementing teh client needs/process.
  • Develop implementation and test plans, build software acceptance criteria, coordinate and work wif clients to oversee teh acceptance criteria.
  • Implementing teh Lean methodologies using teh Orthogonal Array tool to maximize teh delivery of application wif minimal effort in design, development, testing, customization and implementation.
  • Creating teh Test data bed, testing teh listeners, preparing teh test summary report, and monitoring teh production system through analyzing teh logs and providing support for Listener framework.
  • As project lead, developed test plans, adhered to project milestones, monitored project progress, management reporting, resource management, coordinated offshore development activities.
  • Provided DBA assistance for WinRunner and Quick Test Professional tool implementation, SQL Server installation and administration, hardware sizing.
  • LehmanLive is a web portal for Lehman Brother clients and employees around teh world. It provides information consisting financial research, analytical tools, market information, business applications and employee information inside and outside of teh firm.
  • Preparing & execution of Regression Test cases.
  • Automation of test Modules using WinRunner tool.
  • Execution of LLAdmin and Module scripts.
  • Implementation of Lean Methodology in teh LehmanLive Projects and gathering teh Metrics using Orthogonal Array.
  • Participated in Project related meetings wif Clients/Development Teams.
  • Provide support for production release and verify teh application.

Environment: Java, J2EE, WinRunner, Quick Test Professional, Load Runner, UNIX, XML, Oracle, JIRA Windows XP

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