Sr. Qa Engineer Resume
Brentwood, CaliforniA
PROFESSIONAL SUMMARY:
- Excellent problem solving skills, detail oriented, organized and responsible.
- Worked in various environments and companies ranging from 5 to 100,000 employees.
- Over 12 years of computer related experience in positions such as: Owner, Manager, System Administrator, Web Administrator, Lab Assistant, QA analyst, SQA Technician, Computer/Network Consulting, Programming, Engineering, Direct work with clients and teams, Team Lead, QA Lead, QA Manager, QA Lead Integration Engineer
- Over 5 years of professional QA experience
- Experience working with networking equipment such as routers, hubs, switches, servers, desktops, laptops.
- Experience working with office equipment such as faxes, digital cams, copiers, printers, palm pilots.
- Experience evaluating and testing of software programs to verify that programs function according to specifications and standards.
- Creation of test plans, test cases, and test data based on the business rules and the design documents.
- Designing, developing, execution and maintenance of both manual and automated test scripts and recommend program improvements or revisions. Providing regular status reports, and coordination with overall project team to resolve issues and produce final reports and recommendations.
- Collaboration with QA and Business Users to develop User Acceptance Test plan based on intimate knowledge of functional specifications and user application of systems.
- Performing of ad hoc analysis and research.
- Running of automated processes looking for flaws and areas to improve performance.
- Documenting processes and ensuring that documents authored by others accurately portray the process.
- Tracking and the resolution of bugs.
- Leading a group of Jr. Analyst - assignments, results tracking, reports, matrices, presentations
- QA Lead role - organization, execution, analysis, reporting, tracking, systems test preparation, user notifications, issue resolution and troubleshooting on the spot, test planning, redesign and upgrades of Issue Tracking tools, consolidation of results, managing of junior analysts, project planning, resource planning etc.
TECHNICAL SKILLS:
Basic Programming Languages knowledge: Java with Data Structures, Visual Basic
Web Design and Developing: HTML, JavaScript, VBScript, XML, SQL
Windows Platforms: 9x/Me/NT/2000/XP/2003 Advanced Server/Vista 32/64
UNIX Platforms: FreeBSD, Knoppix
Software Applications and Tools:
Microsoft Applications: MS Office, MS Visio, MS Publisher, MS Visual Studio, MS Axapta (Dynamic AX), MS Share Point, MS SQL 2000 & 2005
Applications: NAV, NAS, NIS, NPF, SCS, Confidential Ghost Solution Suite 2.0, Partition Magic 8.0
Version Control: TortoiseSVN, CVS, SVN
Test Tools: Test Director 8.0, ToRo, SpiraTest, Various 3rd party tools
Automation Tools: QTP (beginner), Solenium (beginner), AutoIT
Bug Reporting Software: SilkRadar, Siebel 7.0, Merant BugTracker, SpiraTest, Bugzilla, Mantice, Jira, TeamTrack
Testing: White/Black Box testing, Integration Testing, User Acceptance Testing, Build Acceptance Testing, Unit Testing, System Testing, Alpha/Beta Testing, GUI testing, Regression Testing, Smoke Testing, Characterization Testing, GrayBox (testing of Data Warehouse)
Adobe Applications: Photoshop, Acrobat Reader/Writer, PageMaker
Internet Browsers: IE, NETSCAPE, Firefox, Opera
PROFESSIONAL EXPERIENCE:
Sr. QA Engineer
Confidential, Brentwood, California
Responsibilities:
- Preparation of test cases, test plans and QA estimates
- Used SQL in daily duties to perform DB validation testing in Oracle DB
- Part of Strategic Programs section of projects that deals with long term projects
- Reviewed and analyzed needs for QA and DEV departments for new management tools
- Daily participation in Scrum meetings, Group stand-up meetings, code reviews, test plan reviews
- Bug discovery, entry and analysis - Bugzilla
- Unix servers log analysis and monitoring
- Wrote QA employee welcome documentation - full guideline for new employees
- Run and modified existing AutoIt scripts and introduced Solenium IDE for repetitive automation tasks
QA Lead Integration Engineer
Confidential, Glendale, California
Responsibilities:
- Part of Production team responsible for launch of DGamer website and Nintendo DS Dgamer
- In short 6 weeks brought together Confidential QA department and Disney Internet
- Group QA department and served as main pipeline between two to assure smooth integration
- Wrote detailed test scripts for all Dgamer website widgets as well as integration scenarios
- Performed scheduled testing and coordinated testing with other QA members
- Reported issues (Jira and TeamTrack) and provided detailed status reports
- Provided QA estimates for planned test execution and preparation efforts
- Participated in various meetings ranging from daily Scrum meetings to management
- Analyzed and participated in Functional Specification Documents design and review
QA Lead Engineer - Manager
Confidential, Agoura Hills, California
Responsibilities:
- Managing of 3 team members of QA staff and QA Lab
- Test Management and Maintenance
- Support and implementation of New Complete Quality Assurance solution that manages requirements, tests, bugs and issues in one environment, with complete traceability from inception to completion called SpiraTest.
- Test Plans, Test Scenarios, Test Matrix, Test Case write-up and execution
- Implemented QA standards, policies and procedures as well as tools into existing SDLC.
- Provided Weekly detailed reports on Projects QA statuses that are in circulation as well as NEW planed projects.
- Managing of 6 QA servers (2003 Server, IIS, MS SQL 2005)
- Image creation, backups, patch installs using Ghost Solution Suite 2.0
- In charge of Software library and MSDN Subscriptions
- Reporting directly to VP and CTO
Sr. Systems Test Specialist
Confidential, Van Nuys, California
Responsibilities:
- Testing of multiple systems and processes within all business units/departments
- Understanding, developing and implementing test scenarios that support the Software Quality Assurance and the Business Functions
- Performing updates to various documentation and logs to maintain and support QA and Systems Testing Procedures
- Writing of test cases, scripts and scenarios and managing of test results database
- Directing and coordinating the work of others during the test phase of a project
- Tested changes in systems and discovered workflows
- Updated acceptance test plans within a test library that will assist in analyzing test requirements
- Developed alternatives and provided recommendations for improvements to met operational objectives and solved problems related to acceptance testing results.
- Interacted with business experts to help evaluate and understand test scenarios
- Redesigned Issue Log within MS Share Point for easier tracking and more user friendly interface
- Coordinated and organized User and Developers regression and integration testing by categorizing scripts libraries, setting up testing environments and data required for testing
- Implemented new QA policies and procedures
- Operations Guides revisions and updates
- Direct work with 3rd party vendors (Microsoft, Manhattan Associates, Tensing)
- Test Script, Test Plan templates design and implementation during large scale integration project
- Provided daily user support with MS Axapta Dynamics 3.0 customized to company needs
- Daily miscellaneous testing tasks received from development teams QA Acceptance
Quality Assurance Analyst
Confidential, Woodland Hills, California
Responsibilities:
- Part of a financial services company's IT department specializing in retirement savings and investment products and services.
- Testing of management services associated with systems integration testing and user acceptance and planning testing efforts
- Review project deliverables and develop and coordinate creation and execution of test cases and associated scripts
- Documented and presented test results
- Review and evaluate deliverables to ensure they conform to quality standards
- Provided quality assurance expertise in all development projects assigned to myself from initiation through implementation
- Prepared and executed detailed test plans for various systems
- Evaluated, analyzed, and developed new or revised QA procedures
- Put in place QA estimate time for various projects
- Reviewed business requirements documents for completeness and make appropriate recommendations for changes or other solutions
- Updated various tables, including adding new plans
- Evaluated and approved software changes
- Lead team of QA, DEV and UAT to the end of production release on 11 month project
- Developed matrices, accumulated data, statistics, bug reports
- Performed weekly status calls and reports
- Performed related duties as assigned or requested
- Used Test Director 8.0 to enter test cases, run test lab, and correlate with other team members on current status of testing and test results
- As project lead, worked closely with assigned User Acceptance Testers. Provided them with Use Case scenarios, and data. Communicated with User Acceptance Testers on bi - weekly basis and received status report. Escalated issues found during User Acceptance Testing to responsible developers.
- Ran load tests within Load Runner for performance testing.
Senior Software Quality Assurance Analyst
Confidential, Santa Monica, California
Responsibilities:
- Integral part of QA in Global Install Software Development Team
- Build Acceptance test scripts creation, modification and execution
- Test Classes creation and assignment grouping within internal Test Case Tracking System (TORO)
- Verification and analysis of Install/Uninstall log files
- Bug reporting, verifying, regression in Siebel Bug Tracking System
- Used QuickTest Pro to run pre - written automated scripts and gathered results for analysis.
- Ran Perl Scripts to generate and verify results.
- Verified format and content of XML files.
- Worked on automation of mirroring faulty Windows systems.
- Worked on newest removal tool of Confidential installed products
- Lead and couched team of 5 Jr. Analysts
- Provided detailed statistics and testing reports to Senior Management
- Performed majority of manual and automated tests on multiplatform/multi-language operating systems
- Desktop/laptop PC systems setup - Test Preparation
Software Quality Assurance Technician
Confidential, Santa Monica, California
Responsibilities:
- Perform and coordinate testing of operating system images and selected applications using manual and automated methods and tools.
- Integral member of the Common Client Software Development Team.
- Multitasked well under pressure to priority test scripts execution request by management.
- Find, isolate, research and record defects and verifying fixes.
- Test and certify Common Client patches for public release.
- Build Acceptance Tests performed for various versions of Common Client
Network Engineer
Confidential, Santa Monica, California
Responsibilities:
- Build Acceptance Tests performed for various versions of Common Client
- Maintenance of Servers
- Troubleshooting the network
- Configuration and installation of VPN boxes
- Software/Hardware installations and support
- Network design and implementation
- Data back up and Virus removal and Software updates
- Security Patches installation
- Virus Removal and protection
- System Optimization
Systems Administrator
Confidential, Santa Monica, California
Responsibilities:
- Administration of 3 company servers running Win 2000 Server, and Unix
- Management of company employees within Active Directory
- Reformatting of users groups and permissions
- Network and Network components layout and characteristics
- Installation and maintenance of new and old hardware devices
- Defined and Implemented full Backup Strategy
- Security Updates performed on each machine on daily basis
- Developed database for companies inventory
- Direct contact with clients when technical issue
Web Administrator
Confidential, North Hollywood, California
Responsibilities:
- Administration of 3 main websites for the company
- Update of the current Website and DB on daily bases
- Design and implementation of Web Forms and orders via email through secure protocol connection.
- Have designed and worked on implementation of Shopping cart as a new feature for this company
- Programming variety of features using SQL, VBscript, JavaScript, Java, ASP, XML
- Extensive use of Microsoft Access Database
Quality Assurance Engineer
Confidential, Santa Monica, California
Responsibilities:
- Part of Quality Assurance team in Business Systems department
- Developed various test scripts for Customer Account Management System
- Verifying data from existing Database by using SQL code
- Participated in bi weekly meetings for Business Systems department
- Extensive testing of existing system through previously written test scripts
- Daily submission of software bugs through SilkRadar bug tracking system
- Various assignments ranging from QA of movies, updating of database
- Suggesting enhancements on the existing product completed on request of manager
- Setting up various frameworks for development of the product
- Setup of Apache Tomcat, TODD, Java Compilers, System Variables, ANT, CurtoiseCVS
- JSP language used to implement some enhancements in Reporting Framework