SUMMARY

• Certified ISTQB tester with 8 years of experience in QA, Web, Wealth Management, Mobile, ABM(ATM) and End to End ERP applications testing.
• Extensive experience in SDLC methodologies like Waterfall and Agile Scrum;
• Tremendous Experience in analyzing and understanding of Business requirements and Developing; detailed Test plans, Test scripts and Test Scenarios;
• Excellent hands on experience in handling defects throughout its life cycle from detection until resolved using JIRA &HP ALM.
• Experienced in performing functional and regression testing using Automation tools QTP & Selenium Web Driver;
• Strong knowledge of various testing techniques like Black box testing, Functional testing, Integration testing, Database testing and Regression testing.
• Excellent liaison and interpreter between SME, developers and end - users in all aspects of Business Functions;
• Expertise in working with Integration, Migration and Transformation projects;
• Experience in Telecom, Logistics, and Banking and Financial institution sectors;
• Experience in testing Web services(SOAP UI)and ERP Systems (SAP HCM);
• Experience in testing Cloud based Applications like Success Factors(Employee Central, Recruitment and Onboarding and End to End testing)

TECHNICAL SKILLS

Testing Tools: HP ALM (QC) v 11.5, HP QTP v11, SELENIUM web driver 2.5.0 & JIRA,

Programing Languages: JAVA SCRIPT (Basics), VISUAL BASICS( Basics),HTML&SQL

Databases: Microsoft SQL Server 2012 & Oracle

Software &Application Technologies: Microsoft Visio; NVDA Screen Reader

Operating Systems: MS-DOS, Windows NT/2000/XP

Cloud Applications: Success Factors v3(Fiori)-(EC & Recruitment and Onboarding)

ERP Systems: SAP ( HCM)

Web Services: SOAP UI v 5.1 & XML SPY

PROFESSIONAL EXPERIENCE

Confidential

Sr QA Analyst & Lead

Responsibilities:

• Develop and Execute Test plans, Test scenarios, Test scripts and procedures from unclear business requirements for Success Factors Employee Central and Recruitment and Onboarding modules for GHRT (Global HR Transformation) Project.
• Perform testing on System Modifications on various browsers Chrome & IE.
• Prepare & Execute test cases for various levels of testing like Integration System Testing(IST) & Quality assurance testing(QAT)
• Document software defects using a defect tracking system namely HP ALM, and report defects to software developers.
• Perform testing of Global Enterprise-wide applications (English, French and Spanish).
• Conduct daily defect Triage and status meetings with Onsite & Off shore team and provide defect status report to the business team.
• Produce accurate status and test exit reports for project members (where required)
• Perform/Conduct walkthroughs of test cases or test scripts to business teams and modifying them according to new updates on business requirements upon additional functionalities.
• Perform Mobile & Citrix testing for web applications on devices like IOS & Android.
• Perform Data mart testing and Interface testing using SQL server.
• Perform RBP (Role Based Permission) testing in Employee Central, Recruitment and Onboarding module of SAP Success Factors.
• Develop end to end test scenarios, test scripts and Perform E2E testing in functional areas of SAP Success Factors (EC & Recruitment & ONB).

Confidential

Sr QA Analyst & Lead

Responsibilities:

• Review QA efforts of Publishing Specialist staff to ensure appropriate test cases are defined and executed in HP ALM.
• Specify / develop / maintain team test cases, test data and regression test sets for business products like Target online offers for mobile and ATM (ABM) applications.
• Perform functional and Simulator testing on Virtual ABM machines for various Campaigns.
• Perform Personal Card processing testing on Automated Banking Machine (ABM/ATM).
• Chair QA production meetings, forecasting gaps or issues with requirements or scheduled timelines & provide training to Off- shore and new hires about work processes & applications.
• Design Process documents, test scripts and assist with variance analysis and problem resolution on Digital Online Banking Platform.
• Complete test cycles, assisting in or coordinating overtime coverage as required. Log and follow up on variances (defects) using HP ALM & JIRA.
• Perform Business Acceptance Testing (BAT), User Acceptance Testing (UAT) in production environments on multiple browsers like Chrome, IE and fire fox.
• Develop automated test scripts for various campaigns using Java Script and execute them for regression testing by using automation tools like Selenium Web driver.
• Coordinate appropriate approvals and release builds to staging environments for deployment to production environment on multiple browsers like IE & Chrome with Offshore and Onsite teams.
• Perform Mobile web &app testing on desktop and mobile platforms using (Android & iOS).
• Perform Accessibility testing by using NVDA Screen reader.
• Participating in daily scrum meetings to provide the status of the test execution activities.

Confidential

QA Analyst

Responsibilities:

• Assess business requirements, create test scenarios, test cases and traceability matrix and upload to HP ALM;
• Prepare test scenarios and automated test scripts upon functional requirements and execute them in Test lab module of HP ALM and in HP QTP ;
• Perform Functional testing in various environments like PROD/SIT/DEV and UAT;
• Perform System Integration Testing to assess overall system functionality and stability;
• Perform testing on Canada’s Regulatory Applications CASL (Canada’s Anti-Spam Legislation) and FATCA (Foreign Account Tax Compliance Act) for online banking.
• Work with multiple databases and Online Banking (wealth management) portals like Group Investment Services, Online Advice and Confidential Investor Connect;
• Ensure the Problem Resolution Process is followed in identifying, tracking, reporting and resolving the defects/issues in HP ALM defect module;
• Perform Functional & Smoke testing on various platforms like Word press,.NET & Java;
• Interact with QA, Development, IT and Client Services teams to ensure that the business functionality is well tested and documented;
• Perform mobile web testing on various web browsers like Internet explorer, Chrome, Fire fox and Safari & mobile application (native app) testing on devices running iOS & Android.
• Participate in preventative testing techniques such as peer reviews and walkthrough meetings in order to review the progress of the projects.
• Develop &Maintain automated test scripts for web applications and execute them for functional and regression testing using HP QTP.
• Perform functional testing (API-SAS Components) on Web services using SOAP UI.
• Perform data retrieval from a data base using SQL Queries.

Confidential

QA Analyst (SAP HCM)

Responsibilities:

• Develop & execute manual and automated test cases using HP ALM, SELENIUM and document all test cases information, identify risk items, and provide a statistical summary;
• Analyze, interpret and summarize test results and communicate to appropriate teams;
• Participate in requirements reviews with the Business upon new features to convert them to comprehensive test specifications;
• Perform Functional, Integration and Regression testing across multiple platforms, application frameworks, GUI and ERP applications like SAP HR.
• Strategically create test plans, scenarios, scripts, and procedures, and execute test cases and procedures including functional, integration, system, and user acceptance testing;
• Perform Integration testing between Personal Administration and third-party vendor systems like KRONOS for time management process.
• Ensure issues and defects are logged quickly and accurately while fixed defects are promptly verified and closed;
• Collaborate with Developers, Project Managers and Business Analysts to ensure that issues and risks are identified, logged and resolved;
• Provide testing support to business on UAT and Production issues;
• Conduct product design reviews, providing input on functional requirements, product designs, schedules, or potential problems;
• Review software documentation to ensure technical accuracy /compliance to mitigate risks;
• Execute automated test cases for regression testing on Employee Self Service and Manager Self Service portals in SAP HCM using SELENIUM;
• Perform integration testing between SAP HR Organizational Management and Personnel Administration;

Confidential 

QA Tester (SAP HCM)

Responsibilities:

• Perform testing on SAP HCM web applications in the areas of Organizational Management and Personnel Administration to ensure that application is error free;
• Execute and validate test cases in HP (QC) based upon system requirements;
• Deriving test scenarios and test scripts upon business or functional requirements.
• Responsible for identifying and raising defects in HP ALM and communicate the same to the development team.
• Collaborate with other departments during the investigation and reproduction of defects that impact the customers.
• Walk through the QA Test Results with the QA Team and communicate status to Project team and business stake holders;
• Perform System integration testing for the applications like ESS (Employee Self-service) and MSS (Manager Self Service) on Client Architecture server (SAP);
• Adhere to the Quality Assurance processes, identify any deviations and bring forward to the team for decisions;
• Investigate and identify new and emerging software, QA/QC technologies, methodologies, and products to maintain industry competitiveness;
• Maintain organizational structure, personnel structure and enterprise structure in SAP HCM;
• Perform Unit testing of configuration and prepare testing documentation;