SUMMARY

• Over 10+ years of diverse experience as a Quality Assurance in Healthcare, Banking, Finance and P&C Domain.
• Thorough understanding of HIPAA versions, X12 format, ICD codes, EDI and Siebel systems.
• Participated in the Software Development Life cycle.
• Expertise include development of testing methodologies, testing cycle analysis, designing test case scenarios and validating application software in a time critical web and client - server applications environment.
• Strong Knowledge of SDLC and AGILE methodology and project life cycle.
• Work Experience as Quality Assurance Black Box Tester, extensively involved in test designing, Test Plans, test automation and test execution of Client/Server, and Web applications.
• Proficient in Manual Testing, Performance Testing and Automated Testing; Adept in using Testing Tools Quality Center, JMeter, SOAP UI and QTP. Developed excellent professional skills by working as a team member to prepare test scripts and test cases for manual/automated testing. Worked on Team Foundation Server.
• Also worked in domains like Healthcare, Financial, P&C and Guidelines. Can work individual and in a team.
• Experience in working on various EDI transaction sets in all phases of medical claims including defining Membership Eligibility and Enrollment and Claims submissions and adjudicating.
• Advanced skill level in Microsoft Office Products (Excel, Word, PowerPoint, MS Visio), UFT/QTP and SQL
• Experience in writing JAVA scripts, HTML using class creation, strings, array and creating objects in Eclipse and UI development tool Dreamweaver.

TECHNICAL SKILLS

Languages: HTML, Structured Query Language (SQL), XML, JAVA.

Management and Software tools: Rational Requisite Pro, MS Visio, MS Project, MS PowerPoint, MS Excel, EDI transaction support and reporting tool, Claims Inventory system, MS Visio, Clear-case (RQM)

Software Development Methodologies: Traditional Software Development Life Cycle (SDLC), Agile Methodology, Object Oriented Programming (OOP)

Databases: MS Access, Utility Tool, EAS, Oracle, SQL server, CRM Cloud, Quick-Build, AIS and Splunk.

Testing Tools: Quick Test Professional (QTP), Quality Center (QC), Selenium IDE/Web Driver, JMeter, Dreamweaver

Environment: s: MS DOS, Windows 95/98/2000/XP/Vista/7, Cloud, Eclipse, AWS, Dreamweaver UI

PROFESSIONAL EXPERIENCE

Confidential, Malvern, PA

QA Lead/BSA/UI Designer

Responsibilities:

• Worked with Claims Scrum teams in AGILE process. Organized meetings and Participated daily scrum meetings with Project Manager, Developers, Product Owner and SMEs.
• Currently working in Event driven architecture - AWS project and Angular Web application.
• Using POSTMAN to test endpoints and documentdocumenting responses.
• Have beenworking on internal service operationoperations such as OTP authentication.
• Prepared a Visio endpoint service to service call process flow and given presentations to various teams.
• Worked as a mid level UI designer using Dreamweaver tool and have updated prototypes and wireframes.
• Performed manual testing such as functional testing and regression testing respective to Sprint releases.
• Wrote all test cases and scenarios in cucumber format to support automation testing for regression suite.
• Worked with release management team on supporting each release and testing tasks.
• Performed performance testing for several endpoints using JMeter 3.4/4.0 version.
• Worked on Cloud Migration project CDA and have tested all UI and backend data for AWS region.
• Compared and validated all AWS vs. Postgras /UI screens including data validations.
• Performed Mobile app (iOS and Android) testing for PE Region in each release.
• Performed and used testing tools like Splunk, ALM and JIRA for reporting a bug and to update defects status.
• Have performed scrum master role and managed SPRINT cycles.

Confidential, Chevy Chase, MD

QA Lead

Responsibilities:

• Worked with Claims Scrum teams in AGILE process. Organized meetings and Participated daily scrum meetings with Functional Analysts, Developers, Product Owner and SMEs.
• Prepared weekly status report on team activities, ad-hoc requests and other progress to management.
• Involved in Development, Design and Execution of Test Plans, automation scripts, Test Cases & Test Scripts by reviewing the USER STORIES - business requirements in JIRA.
• Worked as a Claims team lead and managed 5 resources including offshore.
• Worked as a QA lead and SME for First Party Medical track. Worked on test plan design document improvement process.
• Performed manual testing such as functional, smoke and regression testing respective to Sprint releases.
• Successfully lead offshore and onshore team. Extensively involved in end to end application testing including creating profile, Claims, FPM for online applications and mapped the requirement in ALM 12.01 requirement tree.
• Used 3rd party tools like Quick-Build, AIS and Splunk to check application logs.
• Worked as a solution architect to improve the automation handshake process, RTM mapping, Root cause analysis process, test design, test execution, defect management and other processes to be used in all Scrum Teams.
• Gathered weekly status from onshore and offshore team. Scheduled WebEx and Prepared weekly status reports in Excel, PPT and Visio. Presented PPT and live progress data to the management and scrum teams.
• Worked on functional test cases, optimizing the functional test cases (Regression test cases), review and taking approvals from SMEs on optimized test cases.
• Worked on V4 Automation framework tool, OR Handling, Object creation in OR, Updating the Objects and resolve queries or issues.
• Provided demo and training to new resources for automation framework and tool.
• Converted optimized (Regression) test cases to automation, completed dry run and updated test cases status to ready and available.
• Worked on customized selenium based automation tool for designing and executing test cases.
• Worked on various applications such as guidewire claims, auto injury solutions, PORD UAT scripts and other related applications.

Confidential, Birmingham, AL

Sr. QA

Responsibilities:

• Worked in AGILE process to new team. Participated and organized scrum meetings with BA, Developers and SMEs.
• Involved in Development and Execution of Test Plans, automation scripts, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
• Performed functional, smoke and regression testing.
• Documented Test cases corresponding to business rules and other operating conditions.
• SQL Queries were used in order to view successful transactions of data and to validate data at the back end.
• Extensively involved in end to end application testing including creating profile for online CLO applications performed mapping the requirement in ALM requirement tree.
• Worked with offshore team lead and prepared progress reports.
• Validated data in several modules in CLO application. Validated backend data using Hummingbird C-net.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Prepared end to end test scenarios and given a demo to business team.
• Validated UIUX, hyperlinks and URLs are working as expected. Verified all forms and key messages are appearing in the PDFs. Perform POC, used Selenium IDE for automation of CLO application regression suites.

Confidential, Basking Ridge, NJ

Track lead QA /Business Analyst

Responsibilities:

• Worked with State of MA for MA health connector (Health insurance and exchange) project on State Based Marketplace system (SBM).
• Extensively involved in end to end application testing including creating profile, browsing plans, shopping cart, check-out and payments, assisting mapping the requirement in ALM requirement tree.
• Drive several modules in state based health insurance application.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Prepared end to end test scenarios and given a demo to business team.
• Conducted walkthrough meetings with BA and SMEs for application defects of particular releases.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Core responsibility involved extensive Manual and Automated testing of the application under test.
• Worked on waterfall and agile methodology and joined daily meetings.
• Given live session to state on various issues, scope planning and test reports.
• Involved in Business/State meetings and planning sessions. Provided weekly status of the team and performance monitor report to manager.
• Performed various type of testing including smoke testing, performance testing, system testing, regression testing, automation (Selenium Web driver) and also in defect retesting.
• Worked as Plan management and shopping overhaul lead with managing 7 resources onsite and off-shore.
• Worked on several tracks like Profile creation, Plan Management, Accounts, RIDP, FPL, APTC, PD, PA, CMS data, BO, CSR, notices, Medicaid, enrollment billings, MMIS, 270/271 files and many more.
• Worked on the enhancement and modifications of existing functionality of the service application.
• Worked on several tools such as HP ALM 11 and 12.01 version, Utility tools and SQL data extracts.
• Assisted enrollment and billing team with XMLs and responses through SOAP UI
• Analyzed bugs using JIRA and Quality Center and reported those bugs to the development team
• Linked defects to requirements including, tests, test sets, test instances, runs, run steps, and other defects to determine the status of defect using Quality Center.
• Worked on Web service testing, XMLs request and response validation using SOAP UI and SQL back end validations. Worked on Utility tool and analyzed Java stack trace data log with OE and customer enrollments with state.
• Used Selenium Web-driver automation for API automates the regression suites and scenarios with JSON, GitHub version controlling system. Worked with PM team on ALM / UFT for plan management test scripts execution and reports to review the logs and stack trace for FMS errored out reports using SQL report queries.
• Participate in performance testing for cache URL, non-cache URL, checking secure server logins, too many testers can login at the same time.
• Executed and maintain UFT script (QTP), validated result files and retested the failed results manually and updated ALM.
• Validated and performed Smoke testing, Functional testing, back end testing, UAT and Regression testing.
• Worked on several web based enrollment applications under agile environment.

Confidential, Jacksonville, FL

Sr. QA Tester

Responsibilities:

• Reviewed business requirements and modified the use cases and wrote use case specifications
• Extensively involved in assisting mapping/crosswalk documents for Siebel financial and services
• Created test plan and test cases for user acceptance testing (UAT) for Mobile application to browse plans for new users in Android, iOS and blackberry devices.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Prepared end to end test scenarios and given a demo to business team. Used TFS for agile project cycle management.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Core responsibility involved extensive Manual and Automated testing of the application under test.
• Prepared Test Plan and Test Cases based on Business Requirements Document
• Involved in writing Test Summary Report.
• Worked on the enhancement and modifications of existing functionality of the service application using SELENIUM IDE validations.
• Worked on Health Insurance, Delinquency, Billing and Group enrollment projects. Performed integration testing, system testing and data validations.
• Involved in HIPAA /EDI Medical Claims Analysis, Design, Implementation and data validation SQL Testing.
• Worked on the HPS new enrollment members Service Request and ID card changes for the health insurance web applications. Validated JAVA exception error logs for request and response failure or errored out records.
• Validated data in the payment system and have used SQL queries to retrieve and verify the data.
• Played a substantial role in documentation process for EDI codes (837) Health care claims, (275) patient information and (835) Health care claim payment testing.
• Worked on ALM 11 for test scenario, execution of the test plans; translate user stories and defects in AGILE environment. Worked on several Siebel scope items including the workflow management and process.
• Analyzed bugs using Quality Center and reported those bugs to the development team
• Linked defects to requirements including, tests, test sets, test instances, runs, run steps, and other defects to determine the status of defect using Quality Center.
• Worked on Web service testing projects using SOAP UI tool. Validated request and response, XMLs in SOAP UI.
• Validated exception and work queue including the XMLs in EAS. (Enterprise Audit Services) and Siebel Performed Smoke testing, Functional testing, performance testing(many user can login, firewall check, application time-out errors) and Regression testing
• Worked on several web based enrollment applications under agile environment. Also used SQL complex queries to validate the backend data. Executed UFT scripts for customer data update.
• Used selenium IDE free tool to records and generate basic scripts and small group test cases.
• Involved in extensive testing of Client-Server, mobile applications and Web based application.(enrollment insurance for Small Group)

Confidential, Nashville, TN

Sr. QA Tester

Responsibilities:

• Reviewed business requirements and modified the use cases and wrote use case specifications
• Extensively involved in assisting mapping/crosswalk documents for ICD 9 to ICD 10 conversion.
• Created test plan and test cases for user acceptance testing (UAT). Provided a walkthrough for Mobile applications testing projects.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Core responsibility involved extensive Manual and Automated testing of the application in AGILE environment.
• Prepared Test Plan and Test Cases based on Business Requirements Document
• Involved in writing Test Summary Report.
• Enhanced the Test Cases by analyzing the Specification Documents worked with EDI applications to process Health Care transactions as per the HIPAA implementation guidelines
• Tested the EDI 834, 835 and 837 interfaces, developed test cases and test scripts for all 835, 837 Institutional and Professional HIPPA Transactions
• Participated in the batch processing of the mainframe data from DB2 used SQL statements. Supported CICS team for the client letter and inquiry project using SOAP UI.
• Manually tested the Extensions in the application like Claims Entry, Claims Provider Cross-Reference, Clean Claim Date, Explanation Codes and Claims down Pay.
• Performed Smoke testing, Functional testing and Regression testing.
• Performed different testing phases using Quality Center. Worked closely with SQL developers for resolving issues.
• Analyzed bugs using Quality Center and reported those bugs to the development team
• Linked defects to requirements including, tests, test sets, test instances, runs, run steps, and other defects to determine the status of defect using Quality Center.
• Performed the test manually as well as using Quality Test Pro (QTP) to verify that the results appeared correctly and in the appropriate fields. Tested mainframe backend data.
• Used Quality Center for defect tracking and maintained defect repository and followed Bug life cycle until the issue was closed.
• Uploaded requirement document and tag the requirements in QC traceability documents