TECHNICAL SKILLS

Strong communication skills: written, oral, problem solving and analytical.

Solid background using testing tools: HP Quality Center, HP Quick Test Professional, JIRA and Selenium.

Extensive knowledge of testing methodologies: Agile (scrum 2 week sprints), Waterfall, Iterative.

Extensive knowledge in the Software Development Lifecycle: Planning, Documenting, Development, Testing, Deployment and Maintenance.

Experience with testing types: Smoke/sanity, functional, nonfunctional, unit, integration, security, regression, user acceptance, performance testing.

Proficient with Microsoft products: Office, SQL Server, Visual Studio and Visual SourceSafe.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Senior QA Analyst

Responsibilities:

• creating the QA process and procedure documentation which included the following, QA process model, QA test plan template, QA test case template, QA defect template, Testing Status Report template. Trained QA resources on QA Methodology, process/procedures, and testing tools.
• Responsible for testing the following: new products (SAP, Warehouse Management System and Transportation Management System), system upgrades (iSeries) and provided IT support and testing on all company legacy systems (Power Warehouse, AS400/iSeries, and the National Website) and documented the results.
• Work with all stakeholders, business units, the IT business analyst and developers on the company wide deployment of SAP, WMS and TMS.
• Also, attended blueprint workshops and PMO meetings associated with SAP, WMS and TMS.

Confidential

Senior QA Analyst

Responsibilities:

• Responsible for executing test cases associated with the project along with testing across multiple browsers types, tracking, prioritizing, assigning and retesting defects.
• Attending daily meetings which include scrum, project planning and development meetings. Leading and organizing all testing activities which include distributing the workload to onsite and offshore resources and communicating issues associated with each test cycle.
• Meeting project timelines, communicating and interacting with the client teams, project managers, developers and QA team members and responsible for gathering information and proactively resolving issues.
• Responsible for supporting production migration through all systems and environments.
• Other duties include, creating QA metrics to measure testing progress, reviewing release notes and providing feedback to the documentation team, reviewing, researching and providing data analyst on support requests, assisting other project teams when necessary and documenting QA processes and procedures by creating internal process documents and training guides.

Confidential

QA Analyst

Responsibilities:

• Responsible for testing a new web based underwriting application for our internal and external business customers.
• Responsibilities included gathering and documenting business processes and requirements, conducting walk through, creating test cases and test scripts.
• Reviewing and maintaining the change control process to ensure the documents are complete and accurate and are in compliance with SOX audits.
• Lead and organize testing activities which include distributing workload, communicating issues associated with the test cycle.
• Test execution includes CPT, BPT and regression testing and all defects are documented and tracked using our defect tracking management system called Teamtrack.
• Coordinates and conducts User Acceptance Testing with business customers.
• Create and maintain all release notes. Provide post implementation support for all releases.
• Other duties include reviewing, researching, and providing data analyst on support requests for our existing enterprise applications such as Genius/Mainframe, Business Objects, Guidewire and Documentum.
• Directly interact with development teams, network support team, off shore teams, management and business customers to insure the effectiveness and quality of the systems we support and develop. Provided training to new QA resources.

Confidential

QA Analyst

Responsibilities:

• running automated Win Runner scripts, running mainframe test cycles and uploads to produce the Automated Rate Comparison (ARC) reports, creating DRS library components and creating PDF print forms for the Compliance Department. Additionally responsible for testing a web based application called eRater used by the Confidential Agency Auto team.
• Task included creating, updating and maintaining functional test cases and test plans. Documenting defects and entering them into HP Quality Center, following the full life cycle of defects submitted.
• Creation of defect management reports with up to date metrics for all test iteration executions.
• Working closely with the project management teams (software developers, business analyst and project managers) to review and report on test status, product launch readiness, prioritize new defects, analyze and enhance technical design documents and business requirements and discuss overall project issues.
• Serve as the subject matter expert for multiple functional areas with the applications such as Point of Sales (POS).