Senior Quality Assurance and Training Officer Resume

SUMMARY

Award - winning senior leader and manager, business owner / entrepreneur, non-profit leader, and subject matter expert in pricing, strategic & demand planning, & statistical forecasting with additional background in the fields of education and medical software training.
Industry experience in both B2B and B2C in the areas of High Tech, Commodities, CPG, and Apparel (B2C).
Experience in fundraising and donor relations: I have over five years of direct experience in fundraising and donor relations in the international, national, and local non-profit arena.
Prior experience with art management software: I have no experience with this particular software, but over twenty years of experience in other types.
Experience with development of comprehensive marketing plans and understanding of variety of marketing platforms and products: I have developed marketing plans for other non-profit organizations and am adept at doing so.
Experience in hiring, training, developing and supervising full-time personnel: As a business leader, I hired, trained, developed, and supervised full-time consultants around the world.
Demonstrated commitment to diversity, equity and inclusiveness: Without question.

PROFESSIONAL EXPERIENCE

Senior Quality Assurance and Training Officer

Confidential

Responsibilities:

Developed and taught multifaceted software courses to Confidential nationals as well as expatriates
Taught communication courses, leadership courses and personal skills courses to caregivers
Provided training on patient safety and identification
Developed a drop-in clinic that insured that 100% of caregivers had been trained and tested on as well as practiced the most up to date patient safety standards
Led the Quality Assurance team
Developed a marketing video used at HIMS congresses throughout the world