SUMMARY

• Sr. Test Analyst wif 8+ years of Retail experience in Tata Consultancy Services
• Onsite experience at UK - 1 year ; Australia - 1 year and Offshore experience at India - 6+ years
• Experience in various roles - Sr. Test Analyst, Defect Manager, Performance Test Analyst
• TEMPHas in depth understanding of all phases of SDLC, focusing on Software Testing. Experience working wif Agile/ Scrum/ Waterfall methodologies
• Specialized in Point of Sale, Web Application Testing, Mobile Testing, Functional, Regression, E2E, RBT
• Implemented Inhouse TCS Point of Sale product Omnistore in various clients - Modell's, Kingfisher, Reitmans, Myer
• Experience working wif Symds and Wildfly open source software to host Omnistore - Point of Sale product
• Proficient in managing testing preparation, test execution, defect management, providing support to UAT and Non Functional Teams
• Well versed in Requirement Analysis, Metrics, Client status reporting and presentation
• Defect Management, Project Audits and Global delivery
• Experience in ETL testing
• Strong interpersonal skills including advanced facilitation skills, coordination wif Dev / BA teams, setting and achieving clear objectives and adaptability to a variety of business and technical situations in a fast-paced business environment
• Proficient in Test and Defect Management tools - HP ALM/JIRA to document Requirements/Test Cases/Defects and in conducting triage meetings to resolve issues
• Experience working wif Web services testing and automation using Postman /SOAP UI/ Jmeter
• Practitioner in Java Selenium/Cucumber automation testing
• A quick learner who can swiftly adapt to new technologies/methodologies to benefit Organization & Client Understanding the business requirements and handling the entire testing activity until its final delivery

TECHNICAL SKILLS

Middleware technologies: MQ Explorer, RFH Util, ETL-Data stage tool

PLM products: Team center, Interspec

Test Management tools: HP Quality Center, JIRA, ALM Dev plus

Databases: Oracle, Postgres, MySql databases

POS product: TCS Omnistore(Web and Mobile app)

API Testing Tools: SOAP UI, Advanced rest client(ARC), Postman, Charles proxy

Performance Testing Tool: Jmeter

PROFESSIONAL EXPERIENCE

Confidential

Functional Analyst/Performance Test Engineer

Responsibilities

• Worked as POS Functional Analyst and Performance Test Engineer
• Prepared and executed the test scripts in an agile way
• Lead the scrum team to achieve scrum-sprint targets
• Design and develop Performance scripts and maintain retrofit work
• Run PT suites for multiple client deliveries/releases in different Infra set up
• Run PT suites in monolithic and Micro services architecture builds
• Perform load and Endurance testing for multiple clients
• Monitored the resource utilization details in Azure and took performance metrics

Confidential

Test Lead/Test Engineer

Responsibilities

• Worked at Onsite and lead the testing of TCS Omnistore POC and interacted wif clients for preparing estimates and status updates
• Designed Test scripts for both functional and non functional testing to test Myer requirements
• Through data loader tool, loaded the Myer-retailer data such as product, promotions, tax details, store details etc .. to Test database which is hosted in AWS cloud
• Perform ST for TCS Omnistore POS and generate poslog wif Myer specific item and Confidential data and also SIT wif Myer applications by converting TCS Omnistore poslog into Myer’s format transaction log
• Understand infra scaling process and perform load testing to simulate 65 API calls per second to mimic production like behaviour
• Monitored the resource utilization details in AWS and took performance metrics

Confidential

POS Functional Analyst

Responsibilities

• Worked as POS Functional Analyst
• Prepared and executed the test scripts in an agile way
• Have experience of working in SymDS environment. SymDS allows 3 layers database to be in sync by allowing data flow from upstream and downstream database
• Also managed code build versions and hosted the Omnistore application using WildFly application
• Performed data migration activity wif data loader tool to load customers enterprise data-store data, merchandise hierarchy, product details, price details to the respective database tables based on the different data mapping rules between source and target tables
• Involved in data retention testing to check the required data is kept for required days and expired data is purged successfully
• Involved wif Modell's and KITS to test Omnistore modules EC, BO and POS as below
• EC module handles configuration that needs to be changed to impact POS module such as sale return, different tenders, BIN ranges settings, password management, Item maintenance, Role maintenance, Employee maintenance, Electronic Journal, Data maintenance, Job management
• BO module: cash management which starts from safe maintenance(open safe session, safe spot check, safe declaration, safe finalization), register maintenance(register session open, spot check, register declaration, register finalization)
• BO module: Different reports- standard reports( best selling items report, hourly sales report, cashier summary report, register summary report, worst selling report), cash management reports (Register declaration, finalization report, safe declaration, finalization report, end of week report, banking report, cash on hand report, register activity report, safe activity report), Exception reports(void items, void transactions)
• POS module: basket functionalities such as add line item, void line item, price override, manual and transaction discount, tax inclusive and exclusive items, payment using different tenders (cash, card, coupon, cheque, voucher, credit note, Gift card), refund using different tenders, Confidential look up(tagging and untagging Confidential ), Item look up
• Discussed wif Reitmans and designed card payment scenarios for different type of cards(Magnetic swipe, chip and pin, contactless) such as online, offline (Timeout, manager authorization, voice referral, floor limit check)
• Tested promotions functionality and tax calculation functionality for KITS and Reitmans based on their applicable tax rules and tax codes and also worked wif PWC team to test the tax calculation for KITS
• Designed and automated scripts in SOAP UI to validate service requests and responses

Confidential

Test Specialist

Responsibilities

• Worked as Test specialist
• Co-ordinated wif customers and BA to understand the requirements
• Prepared and executed the test scripts in an agile way
• Ensured enough regression testing happens for the respective change areas
• Worked in JIRA to log defects found in the testing
• Performed user stories demo to clients/store users and BA
• Co-ordinated wif offshore to get the testing status and published to clients
• Tested the upstream and downstream flow of data from Omnistore. Data flow from the SAP (enterprise data, merchandise hierarchy, product barcode details, price details) to the reporting application of KITS
• Involved in Accreditation testing wif VeriFone for different type of cards(Magnetic swipe, chip and pin, contactless) such as online, offline (Timeout, manager authorization, voice referral, floor limit check, blocked pin)

Test Analyst

Confidential

Responsibilities

• Worked as Test Analyst
• Co-ordinated wif clients to understand the business and requirements
• Prepared and executed the test scripts
• Created plan and performed risk analysis to carry out the testing
• Prepared daily status reports and sent it to clients
• Performed Health check for all the services
• Validating the traces and analysing the functional issues if any

Confidential

Test Analyst

Responsibilities

• Ensured to prepare high level scenarios and test case impacting the area of change
• Expertise in middleware technologies and used several middleware tools.
• The middle ware issues were handled TEMPeffectively and proper check lists were maintained to differentiate the interface issues and the content issues.
• Worked on Control M jobs which was scheduled to perform data transfer between source and destination application.
• Verified MQFTE transfer which transferred file from one path to another path or DB.Verified Implementation plan of IDS phase 2 & Phase 3 UOD modelling before deploying it into the production.
• Hands on experience wif all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and also have Exposure to Agile process and

Confidential

Tester

Responsibilities

• Ensure to plan and cover end to end scenarios impacting new store creation
• Have raised static defects and design defects before the actual testing commences by analysing the business requirements and other related artefacts
• Invested ample effort in understanding user scenarios and upgraded SIT scenarios to the same level by identifying missing scenarios.
• TEMPEffectively planned regression of the components wif high risk after the implementation of the new code and defect fixes. Coordination wif the non- production team to ensure that any interface issues are identified and rectified as early as possible.
• Raised and maintained all the access requests that are required for the UAT users required to perform the testing
• Have been able to raise defects and follow them to closure wif TEMPeffective release management and retesting of the defects wifin the accepted timelines
• Well conversant wif software testing methodologies including developing Test scenarios, Test cases