PROFESSIONAL SUMMARY:

• Software Professional experience with 10+ years of diversified in Quality Engineering and Assurance. Strong analytical and problem solving techniques, presentation skills, Quick learner and a team player, excellent leadership qualities with strong communication skills
• Strong Experience with Business Analysis, Data Analysis, Visualization and Data Validation.
• Involved in Complete SDLC Process staring from Gathering the Requirements, Designing, Coding and Testing.
• Coordinated with QA Lead in building the Test Plans based on User Requirements and Design Specifications.
• Co - Ordinated with Business Analyst, Project Managers, Business Analyst in Day to Day Meetings, Weekly Status Reports
• Sprint Planning, Deliverability, Project Status Reports
• Hands on Experience working with Different Domains Like Health Care, Financials, Banking, Insurance and Retail Clients
• Extensive Experience Working with Quality Centre (HP ALM).
• Good Understanding with Different Methodologies Like Agile, Waterfall, RUP Models and V Model.
• Worked with Developers and Rest of the Team Members and Coordinating with them in doing White Box Testing which involves Unit Testing and Integration Testing
• Being a Microsoft Certified Professional, Having Strong Technical Background with Visual Basic and ASP Technologies to perform Client Side Validations and Server Side Validation
• Experience in QTP/UFT using VB Script to write descriptive program
• Excellent understanding of Software Development Life Cycle and Test Methodologies from project definition to post-deployment documentation.
• Extensively Worked with QTest Automation Tool in Executing Test Cases, Mapping the Requirements with Test Cases From
• Extensive experience in software Quality Engineering & Assurance in Life insurance and Health Care Domain.
• Exceptional understanding of the QA Life Cycle, from Test Plan, Test Execution, to reporting Bugs
• Design and Development of Use Case and Test Case scenarios and developing Test Plan
• Extensive work experience on Middleware Testing, Functionality Testing, Database Testing, Mobile Testing, GUI Testing, Regression Testing, Integration Testing, EDI Testing, System Testing, User Acceptance Testing and End to End testing
• Experience in Security Testing using
• Experience in Performance Testing using SOAP UI
• Understand rules and regulations of HIPAA as imposed during Electronic Data Interchange (EDI) in 4010 and 5010 formats like 837 - Claims and Encounter
• Good Understanding with Different EDI Transactions like 834, 837, 835, 811,820, 270,271 etc
• Good Knowledge with Different Health Care Benefits Plans Specially HMO, PPO, HSA
• An expertise in Agile & SAFE Agile methodology (SCRUM) & its various supporting tools
• Experience in Defect Tracking and resolve them
• Extensive experience in manual testing of Client server, Windows based and Web based Applications
• Extensive experience in Functional, Regression, Integration, User Acceptance, and System Testing
• Experience developing SQL queries for database verifications
• Extracted Data Using Inner Joins, Outer Joins from Multiple Data Bases
• Good Understanding with different ETL Tools like Informatica, Datastage and Performed Testing once the data is extracted from Multiple Data Sources
• Extensively used Soap UI to validate SOAP/WSDL and Web Services
• Solid experience in Microsoft tools Word, PowerPoint, Excel and Access
• Experience with open source automation tools like Visual Studio
• Experienced in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle
• Experience in organizing weekly Project Status and Task Review meetings
• Ability to working in VMware environment
• Excellent analytical, problem solving, interpersonal and communication skills
• Good at multi-tasking and works well under tight deadlines and overtime with high efficiency
• Ability to work in a team environment or independently
• Excellent understanding of Iterative, Agile and Waterfall methodologies in Software Development Life Cycle (SDLC) and actively participated in all phases of software development
• Strong troubleshooting and Organizational skill, independent, self-managing and teamwork
• Excellent communication, inter personal and business analytical skills, and ability to learn new concepts in a fast-paced environment.

TECHNICAL SKILLS:

Testing tools: HP QC/ALM, RQM, Quick Test Pro (QTP)/UFT, SOAP UIBug Management Tools QC/ALM, RTC

Programming and Scripting: C, Java Basics, SQL, DEVOPS, Micro services, VB Script

Databases: Oracle, MS SQL Server, IBM-DB2

Operating Systems: Windows, Unix/Linux

Methodologies: Agile/ Scrum, RUP, V Model and Waterfall Model

ETL Tools: Informatica, Datastage, Cognos, Tableau

PROFESSIONAL EXPERIENCE:

Confidential

QA LEAD / Project Coordinator

Responsibilities:

• Involved in complete Software Development Life Cycle, Starting from Analysis, Designing, Development and Testing
• Involved in Daily Sprint Meetings, with Project Managers, Product Owners, Developer, Stake Holders
• Performed End to End Testing, Adhoc Testing, Regression Testing, Smoke Testing, Sanity Testing, White Box and Black Box Testing
• Automated testing for REST Web Services End Points using SOAP UI.
• Debugged the JASON Format Response in SPLUNK and Passed the Transaction using SAOP UI to Map the Information Retrieved From MVA
• Created New Projects, Test Suites in SOAP UI and Passed Parameters using End Points for Vehicle Inquiry using VIN and Tag # and Retrieved information from MVA
• Delivering API Automation using tools SOAP UI and Postman
• Participated in Day to Day Scrum Meeting and Participated in Sprint Planning and Schedules
• Estimated Deliverability for Early Release, Budget Planning, and Meet the Milestone as per the Schedule
• Communicated with Onsite and Offsite Team Members to Minimize the Gaps
• Executed Test Case and Logged Defects using QTest Automation Tool.
• Planning and Analyzing User Stories and Coordinated with Scrum Master in assisting with the Requirements
• Supported the Team during the Release with any Production Issues
• Executed SQL Queries, to perform Database Testing and Validated if the data entered is successfully stored in the Database
• Extensively Used Postman Automation Tool to Validate the Response using various Methods - Get, Post, Put and Delete
• Extensively worked on API Testing for REST Services and SOAP Services
• Worked on User Stories assigned in Agile Rally Tool and Wrote Test Cases and Test Scenarios
• Coordinated with developers to Perform White Box Testing - Unit and Integration Testing
• Participated in Quarterly Planning and Group Discussions

Environment: Java, Web Services, Microservices, QTest Automation Tool, DevOps, Postman, SOAP UI, Agile Rally, Oracle and Microsoft Office

Confidential, New York City, NY

Project Coordinator / QA Analyst

Responsibilities:

• Participated in Sprint Meeting with Project Managers, Product Owners, Developers, Business Analysts and executed the Testing Task assigned to Testing Teams
• Monitored Jr. Testers and Coordinated with the Team and assigned the work in creation of Test Cases and Test Scenarios.
• Involved In complete process of SDLC and STLC Life Cycles
• Coordinated with the developers during Agile Meeting and Performed Smoke and Sanity Testing and ensure the builds are deployed in proper Functionality
• Created Test Plans with the help of Manages
• Gathered the Functional Requirements and Created Test Cases, Performed Black Box Testing.
• Used JIRA Automation Tools to create EPICS, USER Stories, And Created Various Test Cases in one Test Cycle and Performed Testing.
• Performed UAT Testing at Client Site on User Point of View and Involved in Regressing, Functionality and Database Testing
• Used Automation Tool using QTP for Recording and Playback of the Test Cases
• Worked on Web Services using SOAP and REST
• Tested the API once the Integration is Done.
• Reported the Defects to the Developers and Performed Regression Testing by Re Running the Test Scripts to ensure the newly build bugs are not causing any damages to the existing application
• Executed SQL Statements - Used Select Statements to extract data from database
• Worked on ETL Informatica to ensure the Data from Different Data sources are executed into the Legacy System and Tested the Data Source Tables
• Participated in group meetings and updated the weekly status reports
• Worked closely with Users to ensure their expectations are matching to their requirement needs and any further modifications are to be needed.
• Coordinated with Team Members in Sprint Meeting, Work with them in Deliverables, and work with pending backlogs in next sprint meetings.

Environment: Java, J2EE, XML, JSON, Web Services, SOAP, REST, ETL Informatica, SQL, QTP, ALM / QC, JIRA, Windows, Dell Bhoomi, AWS, Agile Methodology, Cognos, Tableau and SQL Server

Confidential

Lead QA Analyst

Responsibilities:

• Utilized Agile Methodology to configure and develop process, standards and procedures in all phases of SDLC (Software Development Life Cycle)
• Interacted with SMEs (Subject Matter Expert) while attending requirements gathering meetings with business owners and assist project managers with the development of complete business requirement documents and departmental projects
• Performed Smoke Testing, Sanity Testing, Regression Testing, Re-Testing, UAT Testing, And Non-Functional Testing Like Load Testing, Stress Testing, Cross Browser Testing, Performance Testing.
• Created Test Cases and Executed Them Manually and using Testing Tools Specially JIRA
• Created Test Cases Manually and Executed in Test Cycle using JIRA
• Conducted sessions with the stakeholders for gathering business need to understand the business process about policies for Medicare, Medicaid and Mandates
• Created various UML diagrams like Activity diagram, Data flow diagrams and Sequence diagrams using Rational Requisite Pro
• Documented and published Functional and Non-Functional Specifications as well as the Business Requirement Document
• Conducted UAT Coordination and UAT Management sessions to spread uniformity among various teams
• Conducted Gap analysis and Impact analysis of the “To-Be” model and generated scope documents
• Involved with the developers and the stakeholders in conducting walkthroughs
• Functioned as the primary liaison between the business, operations, and the technical teams throughout the project cycle also for Medicaid and Medicare
• Identified, tracked, researched and assisted in the resolution of system problems and testing
• Created data flow diagrams/ activity diagrams displaying all major actors in the claim management system regarding HIPAA, EDI provider claims transactions
• Assisted the Quality Assurance team for designing and developing test plans and test cases by using HP ALM
• Charted out Project Plan and ensured the compliance of the following EDI transactions: 277 - Healthcare claim status response using JIRA
• Provided weekly status updates to project stakeholders on the progress of project development activities by checking HP ALM Lifecycle Management

Environment: Java, Rational Tools, MS Office, Visio, Power Point, Agile, UML, HP ALM, JIRA, RUP, Oracle

Confidential, Chicago, IL

QA Analyst / BA / Project Coordinator

Responsibilities:

• Involved in Use Case sessions, Analyze process requirement and Review Business rules.
• Created Test Plans from Business Requirements and Design Documents and maintained Test Plans in Project folder.
• Involved in customization of requirements, Test Plan, Reports in Quality Center.
• Created Test Plans in Quality Center providing the Details and Step Designs to follow Test Scenarios in testing the Business Rules.
• Created Test Matrix to in corporate all Business rules and test scenarios.
• Lead a team of four members and guided them to complete system testing on time.
• Involved in background testing in Java and .Net environment.
• Organize weekly meeting to ensure all issues gets appropriate attention.
• Coordinating the Unit, Functional, Regression, Black Box and User Acceptance Testing.
• Coordinating the project work estimates and fulfillments for all QA activities and tasks needed for project delivery as required.
• Involved in writing SQL queries to retrieve data from data base in Toad.
• Linked Test Cases to application functional requirements ensuring trace ability throughout the testing process.
• Write in automated scripts via QTP that will use visual basic scripting language.
• Performed Data driven tests using QTP to verify database values to ensure transaction accuracy and database integrity.
• Entered the found defects in Quality Center to track their status, verifying them as they get fixed in next upcoming build.

Environment: QTP, Quality Center, Java, .Net, SQL Server, Oracle, Agile, Windows, JIRA, Test Director, TOAD

Confidential

Sr. Manual QA Tester / Mobile QA Tester

Responsibilities:

• Attend Sprint planning meetings and discuss the stories scheduled for sprint
• Involved in Complete Software Development Life Cycle, Like Gathering the Requirements from User, Coordinating with Business Analyst in Preparing Design Documentation, Coordinating with Developers in Coding (White Box Testing Phase) and Executed the Test Cases Manually and using Automation Tools.
• Involved in Writing Test Plans, Test Cases and Executed them using Quality Center
• Performed White Box Testing, Functional Testing, Regression Testing, Smoke and Sanity Testing, coordinated with the Developers to perform Unit Testing and Integration Testing
• Performed User Acceptance Testing based on User Point of View and Tested the Application at End User Location
• Performed Database Testing Using SQL Commands, worked on writing various Select Statements, performed backend verification whenever a new account is being created.
• Extracted Data using Multiple Databases using Inner Joins, Outer Joins, and Validated the entries are executed in two tables equally
• Provide QA estimates for Stories in Elaboration meetings
• Develop Test Scenarios for the Accepted User stories.
• Design the Test Strategy to perform functional Testing.
• Tested Application in Various Mobile Devices and Performed Cross Browser Testing Like Browsers using Google Chrome, Safari, Internet Explorer etc.
• Performed QALC Activities for Sales functionality i.e. Customer Registration& Account Origination.
• Perform validation for Checking, saving, Money market Accounts.
• Perform Manual Functional Testing of the stories within the sprint scheduled
• Convert Gherkin Test scenarios to Automation scripts using STS.
• Perform Defect Reporting and Management using Jira.
• Documented Test Results in Jira.
• Prepared Test Readiness Report for approval for each Release.
• Reported Weekly Status Reports and provided it to the Manager in Day to Day Meetings.
• Attended Sprint Backlog and Review meetings and provided Input from QA perspective.
• Perform the Paperless validation on iPad& compatibility on different versions.
• Discuss the improvements in the Sprint process during Retrospective Sprint meetings

Environment: Java, Mongo DB, Windows 10, MS Word, MS Excel, MS PowerPoint, JIRA, Bit Bucket, Bamboo, Selenium, STS.

Confidential, Bloomfield, CT

Sr.QA Analyst / Business Analyst

Responsibilities:

• The website for Provider Directory offers lot of search criteria in which the member can find an in-network Physician, Dental Doctors, Hospital, Pharmacy and Facility.
• It has both public web site (No need to login) and a member logged in version, private to the member. Once the member logged in to the site, they can avail more services that are not available in the public Provider search.
• Some of the Services are changing a PCP, Changing Address, Requesting for ID Cards, requesting for materials, Proximity Search, Claim Summary, Claim Details, and View Accumulators etc.
• Performed UI Testing during the Wireframe stage and Prototype stage
• Involved in Gathering the Requirements from the User, Preparing High Level System Design Documentations
• Involved in Scrum Meeting
• Coordinating with Project Manager, Clients and Business Users in group meetings
• Create Test Plan and Test Cases for the UI Testing and Validation of the result with database.
• Developed lot of SQL queries for the database validation
• Participated in the Performance Testing.
• Interacted with the Automation team to provide the requirements and test cases for automating few areas.
• Log defects using Quality Center.
• Participate in defect review and prioritization meeting.
• Proactive team player by initiating or providing the test results on timely manner

Environment: Java, VB.Net, ASP.Net, Oracle, Load Runner, SQL, Waterfall Methodology, Crystal Reports, Quality Center and Windows.

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Analyzed the System Requirements and developed detailed Test Cases
• Involved in Data Warehousing Testing, Tested the application from Multiple Databases from Source Database and Visualized OLAP in Target Database.
• Executed Test Scenarios Manually and Wrote Test Cases for each and every Components
• Automated Test Cases for Functional and Regression Testing using QTP
• Coordinated User Acceptance Testing (UAT)
• Manually validated response data during web services testing
• Designed Manual testing strategy and performed Manual Testing for some of the modules/components of the application as per the requirements
• Created Smoke test cases and integration test cases for integration testing
• Evaluated performance of application to support initial ramp-up load and verified scalability and stability aspects of the application
• Verified cross browser compatibility of the application
• Performed Data-Driven Tests by passing different sets of data and checked weather the information entered is updated into the database
• Reported the defects in the Quality Center and coordinated with the QA Lead and developers for defect tracking and resolution
• Good interaction with developers as well the end users

Environment: Windows XP, Soap UI, Visual Studio Environment, VB Script, Quality Center, Quick Test Pro, MS Word, MS Excel

Confidential, Bloomington IL

QA Analyst

Responsibilities:

• Involved in Use Case sessions, Analyze process requirement and Review Business rules.
• Created Test Plans from Business Requirements and Design Documents and maintained Test Plans in Project folder.
• Involved in customization of requirements, Test Plan, Reports in Quality Center.
• Created Test Plans in Quality Center providing the Details and Step Designs to follow Test Scenarios in testing the Business Rules.
• Created Test Matrix to in corporate all Business rules and test scenarios.
• Lead a team of four members and guided them to complete system testing on time.
• Involved in background testing in Java and .Net environment.
• Organize weekly meeting to ensure all issues gets appropriate attention.
• Coordinating the Unit, Functional, Regression, Black Box and User Acceptance Testing.
• Coordinating the project work estimates and fulfillments for all QA activities and tasks needed for project delivery as required.
• Involved in writing SQL queries to retrieve data from data base in TOAD.
• Linked Test Cases to application functional requirements ensuring trace ability throughout the testing process.
• Write in automated scripts via QTP that will use visual basic scripting language.
• Performed Data driven tests using QTP to verify database values to ensure transaction accuracy and database integrity.
• Entered the found defects in Quality Center to track their status, verifying them as they get fixed in next upcoming build.

Environment: QTP, Quality Centre, Java, .Net, SQL Server, Oracle, Agile, Windows, JIRA, Test Director, TOAD

Confidential, Chelmsford, MA

IVR Test Analyst

Responsibilities:

• Analysis of Business and Requirement Specification and formulation of Test Plans and Test Cases in Quality Center for the Functional, Integration, end-to-end, Usability and Smoke testing.
• Performed the Manual Testing of the application before switching over to the Automation phase.
• Suggested improvements in test process by gathering and analyzing data.
• Reviewed and analyzed Detail Designed Specification and Technical Specification documents.
• Analyzed the SRS (System Requirement Specifications) and developed Test Suites to cover the overall quality assurance testing.
• Involved in complete QA Life Cycles.
• Managed defect reporting and tracking using Quality Center.
• Created, managed and executed Test Cases using Quality Center.
• Performed Functional, Integration, System, GUI, Cross Browser compatibility, Ad- Hoc Testing.
• Prepared Test Cases with the complete description of requirements, uploaded test cases and report results into Quality Center.
• Performed Manual Testing to check flow of the application.
• During testing life cycle, performed different types of testing like System Testing, Integration Testing and Regression Testing.
• Created Test Execution Matrices during the test cycle.
• Participated in QA Team meetings and weekly QA testing reviews.
• Managed weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: Manual Testing, Quality Centre, HTML, Java Script, Oracle, VSS, UNIX., C++, VC++, Java

Confidential, Boston, MA

Financial Security Analyst

Responsibilities:

• Test case preparation, execution for System testing and Regression testing
• Wrote test cases based on the requirement document, use cases and design documentation
• Performed backend testing by executing SQL queries to validate data in the front end matches the data in backend
• Analyzed Functional Requirements and Business Requirement documents to get a better understanding of the system in both functional and business perspectives
• Reported bugs and tracked defects using Test Director
• Worked with Business Analyst in analysis of functional & technical design specifications
• Executed manual testing, scenario based testing, usability testing, regression testing, performance testing and stress testing
• Analyzed system specification and developed test plans for System Testing using and updating SDS document developed and executed test cases by understanding the System Requirements and Functional Specifications modified the test cases by collecting Change Requests
• Executed the Black Box, Functional, Unit, Integration and Regression testing through Win Runner to map against the expected results, assigned the defects to development team and re-validated the fixed defects.
• Performed data analysis using SQL queries based on applications.
• Reported the status of testing activities to the teams and management as necessary.
• Performed validation on both negative as well as positive scenarios in various use cases.
• Followed Defect management life cycle and raised the defects based on priority and severity level in QC
• Performed validation of reports & Dashboards
• Involved in Scrum meetings, involved in peer & group review of test cases
• Worked with SME to identify the gaps between the design and the requirement docs

Environment: Win Runner, Test Director, Oracle, SQL, Windows, JIRA, Agile Methodology, Visual Basic, Java

Confidential

Tester

Responsibilities:

• Involved in understanding the functional requirements
• Preparation of test plans, test cases, and test execution tasks
• Co-ordinate with teams for the defect fixing and status reporting
• Gather defect metrics and share with the teams on a weekly basis
• Involved in functional and regression testing
• Involved and helped the implementation testing teams
• Worked with Business Analysts understanding and analysis of design specifications
• Prepared Traceability Matrix for each entity and marking down test requirement, test head line, actual result & expected result
• Implemented Agile - Scrum Methodology for frequent changes to client requirements and following parallel development and testing

Environment: Windows, Unix, Oracle, Visual Basic 5.0, ASP, Crystal Reports.